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JBL PartyBox App Complaints & User Negative Comments 2024
JBL PartyBox app received 85 complaints, negative comments and reviews by users. Have you ever had a bad experience using JBL PartyBox? Can you share your negative thoughts about jbl partybox?
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JBL PartyBox for Negative User Reviews
✓ JBL 1000I bought the JBL 1000 and thought that at the price of it surely there would be a compatible app with it. But I am left to see it only supports a small quantity of the JBL partyboxes, this is very disappointing..Version: 3.1.9
✓ App can’t find my JBL Partybox 110 speakerTried numerous times to find the speaker in the app. I tried deleting and reinstalling the app, unpaired the speaker, then re-paired it. Still nothing. This app is useless to me.Version: 3.3.9
✓ Won’t ConnectBeen waiting for this to use with my PARTYBOX 300. Would be great if it only connects to the speaker. JBL, please fix this now!.Version: 1.1.3
✓ The App is completely broken on iPad miniThe latest update completely broke the app, I have 2 party boxes and after the update the app goes through the blue ring of detecting the party boxes and once they show up lined up to be selected it does not allow me to select the speaker; I can scroll through the speakers but I am not able to select either one to adjust the volume, TWS or lighting features. Hope this gets fixed soon, as the app is a big part of the value proposition..Version: 3.4.20
✓ App does not workHave a party box 710. App will not get past the “go to settings” page to connect / pair the speaker. It is already connected! So frustrating. Absolutely useless and can’t use any features. So disappointing. Running IOS 16.3.1.Version: 3.4.3
✓ Not the best appThe volume control is crazy. Half the times does not respond to touch and you need to get it exactly right and it vibrates just to change volume. Not great.Version: 3.4.3
✓ Partybox on the GoL’application ne le ,prends pas en charge.Version: 3.2.11
✓ Doesn’t connectWhat’s the point of the app if it doesn’t work.Version: 1.1.7
✓ Need support for Partybox 1000!The app is useful for the older models but we need app support for the partybox 1000. Need to be able to adjust the EQ as the bass/mids /highs can be too much at times, especially at high volumes. Two bass settings is not enough. There is no good middle ground. Cannot play music at high volumes too to the high tones sounding too sharp with no way to control them. Spending $1500 on a Bluetooth speaker with no adjustment/app functionality is ridiculous. That’s the one thing I hate about JBL party boxes. There is only a button for two bass settings which both sound terrible. It needs both the punchyness and lows of each setting to sound decent. Not one or the other. A lot of other Bluetooth speakers have buttons/knobs to adjust bass/mids/treble. If you are considering the partybox 1000, look elsewhere as there is no way to adjust the EQ..Version: 3.4.3
✓ Not working?The app it’s self don’t actually connect to it been trying for like the last hour an it won’t let me????.Version: 1.1.7
✓ DecentAlmost never able to find the speaker, when it does, at least 5-10 minutes of waiting have passed. Otherwise EQ and being able to switch up the bass is sick.Version: 3.4.3
✓ App is completely unusable on iPadOn iPad the app runs in some small container that is shaped like a smaller phone screen. Problem is the bottom of the app is cut off so you can’t “Enter Dashboard” on any speakers. So the app is currently useless on iPad. It was not broken like this a month or two ago.Version: 3.4.20
✓ Hard connectionPoor connective properties AT BEST!! The strange things is you had it working well, then did an update and messed it up!!!.Version: 3.4.20
✓ JblHey do you think the other speakers will get add.Version: 1.1.7
✓ Partybox 110 bass +2 is bad sound qualityPartybox 110 bass +2 is bad sound quality.Version: 3.2.11
✓ Could be much betterThe app works fine for me. Always connects. My main problem is that I don’t feel it’s feature rich enough. If there was more light customization, which I know they could do, I would rate it way higher. The speaker is great. But this needs more lighting features for sure. Like, why can I not just have the light ring just one solid color instead of flashing?.Version: 1.1.7
✓ APP NOT WORKING WITH IOS 16App was working perfect with previous software since updating it it does not work tried with another phone not on iOS 16 and it connected perfectly, can you resolve this issue please?.Version: 3.3.9
✓ App stopped working on iPadAll worked perfectly for months. Now all of a sudden I can’t connect speakers through the app to link my speakers to play at the same time. Works fine on my iPhone. I’ve tried resetting everything numerous amounts of time with no success, very disappointing..Version: 3.4.20
✓ Call it the 310 ONLY app.So the JBL partybox app isn’t for the partybox’s they have sold us but only the updated one we can’t have yet. By not make an app for the people that have bought the existing ones?? I’ve got two partybox 1000’s and hoped I’d be able to at least turn off that RIDICULOUS start up sound and even worse the TWS sound that comes on at full volume and wakes the dead... IT HAS LIGHTS. I KNOW IT IS ON!!!!!!!!!! HONESTLY ITS BAD ENOUGH I AM CONSIDERING SELLING THEM BOTH.Version: 1.1.3
✓ PartyBoxIts not working in my spiker party box 1000.Version: 3.4.3
✓ JBL 1000I bought the jbl 1000 hoping that for the price j would get better features the the 710, the bracelet that you get only allows you to play sounds, can’t skip the song or pause. after spending 1500 dollars and getting the best speaker jbl has it doesn’t even let you connect you to the party app!! not worth it.Version: 3.4.3
✓ App updateShould update the app and include more facilities like turn speaker on and off from the app, faster connection to speaker rather then waiting so long for it to connect, eq adjustment, more like the UE MEGA BOOM app as this speaker range is so expensive especially since JBL is a better brand then Logitech the app quality and facilities should be better as well… pick up your game JBL expected better. I’ve been a customer for years and wanted to try out your party box range. Not to say I’ve purchased 2 party box 1000s and were impressed with the sound but again app support is not even existent for those….Version: 3.1.9
✓ Please add stuff for PARTYBOX 1000You should add stuff for the lights.Version: 2.0.8
✓ Where’s the power button gone?I don’t understand! My hubby’s been using the on/off button on his iPhone to operate his 710 PartyBox since always! Since up dating this app he can no longer turn the speaker back on after turning it off using his phone. There’s now no power on button on the app only an off button! What’s happened and how does he fix it? An answer would be appreciated. I am definitely not updating my app.Version: 3.4.20
✓ Need to add an equalizer badly !!!The app is ok but they definitely needs an equalizer and maybe let you customize the lights more to your liking. It should also let you know if your speaker is up to date instead of just telling what version it’s on. the reason I said it need an equalizer is because this speaker can sound muffled at times and that eq that’s on the speaker and the app is only for karaoke and not for anything else so please enable those equalizer for regular music listening too it would help out a lot..Version: 1.1.7
✓ Doesn’t workWon’t connect to PARTYBOX 300.Version: 1.1.3
✓ Connecting problemWont connect to partybox 300 :(.Version: 1.1.3
✓ Stopped pairing with speakers in app after iOS 16 update…This app was working flawlessly before iOS 16 came out, now my iPhone 14 (with iOS 16) can’t find the speakers on the app, even though they are paired with Bluetooth on the phone. I have called JBL several times, but they are not helpful at all. Their fix is to replace the speakers, which I don’t believe is the problem…this issue is also happening on my JBL Flip 6 speakers. The app needs to be fixed to work with iOS 16!.Version: 3.4.3
✓ Bluetooth Pairing is a Nightmare!Made the common mistake by updating to the latest firmware, which in turn makes Bluetooth pairing a disaster! Come on JBL you can do better than this! My JBL Go pairs far easier than my PartyBox..Version: 3.3.9
✓ App doesn’t connect to the speakerWhy have a app created when it doesn’t connect to the Bluetooth Jbl Encore, I deleted the app 2x and downloaded it again to see if that would’ve fixed the issue. Y’all have to do better. $200 plus speaker without a working app 🤦🏽♂️. It plays bt music from my phone, just doesn’t allow me to access the JBL app to control the Eq..Version: 3.4.3
✓ Won’t Connect to a JBL party box 300Won’t connect to a JBL party box 300.Version: 1.1.3
✓ DamoGot this party box 100 app doesn’t work won’t connect is there anything I can do tia.Version: 3.4.3
✓ Very disappointedWish you could control the 300 on it paid lots of money and can’t even use a app on it 🤦♂️.Version: 1.1.7
✓ Doesn’t support partybox 300Looks very promising but only supports the partybox 310. This is disapointing as I paid a lot for the partybox 300 to find out it doesn’t connect to the app..Version: 1.1.7
✓ Only supports 310For a huge company to create an app that only supports ONE version and it's not even the newest version? Unbelievable! I've bought a JBL Partybox 1000 and I can't even use the app and need to physically go to the speaker even to change the volume. JBL WAKE UP AND INCLUDE SUPPORT TO YOUR BEST PRODUCTS!.Version: 1.1.7
✓ Part box 1000Needs to be able to support the party box 1000.Version: 3.4.20
✓ Option needed to disable the power up/down soundAll other features of this speaker and app are unfortunately overshadowed by the inability to disable the power up/down sounds. I need a speaker for a performance environment and this feature makes an otherwise perfect speaker completely unsuitable..Version: 3.4.20
✓ Worst appI have Partybox 310 and this app is always searching for product and only 1 in 5 tries it can recognise the speaker. Very bad, and I am using iPhone 13 Pro MAX.Version: 3.2.14
✓ Need to add the partybox100Why have only one model on there? Need to make the most of your app and include all of the PARTYBOX models...Version: 1.1.7
✓ Wont connect to jbl partybox 300Why we can’t even connect jbl partybox 300 on a app.Version: 1.1.7
✓ Partybox app for 310All is so good and very happy with but why isn’t there a feature on the app were you can turn on and off the speaker instead of having to physically press the button on the speaker ?.Version: 3.3.10
✓ Add the 100Add the pb100.Version: 1.1.7
✓ Can not connectI have 2 jbl party box 1000’s and this app will not connect :( and dose not show up on the list of compatible speakers what’s up JBL..Version: 3.4.3
✓ Party Box 310Crazy bass. Awesome sound. Cool lights. Battery life sucks!!!!!.Version: 3.4.3
✓ Please Add Partybox 300Sad to see this app is only compatible with the Partybox 310 when we paid £350 for the 300. Please make the app compatible with the 300 also..Version: 1.1.3
✓ Connection problemI have a JBL party-box 710 and it awesome but I can’t connect it to the JBL party-box app. All it say is connect Bluetooth and I’m allready connected. I’ve restarted my device, re installed the app and reset the speaker. When I tried it on a different device it connected to the app. I don’t understand what’s wrong. Oh and can there be an equalizer. Thanks.Version: 3.2.14
✓ DONT CONNECT TOOHow JBL did that?? It’s ridiculous a $800,00 speaker app doesn’t work or even connect ?? Speaker it’s amazing but app I don’t know VERY DISAPPOINTED.Version: 1.1.3
✓ Partybox100Can’t believe this doesn’t support such a popular model? Please tell us JBL is working to support the PB100 ASAP..Version: 1.1.7
✓ Havin issue with this appHi jbl thanks for up date on my 110 only issues i am have is when I connect my encore essential the tws is playing up istead of them turning both up at the same time it now only turns one speaker up at a time could u please look at this issue please thank u.Version: 3.4.3
✓ Money wasted!!!$700 for two Partybox On The Go. Only for this app to not control these expensive units. Don’t get me wrong, they sound amazing. But, Please get this app to control This “Partybox” Why? I got the most expensive of the family. Are they not worthy? Plus the mic quit working. Guess not. I was hopeful for more out of JBL.Version: 3.4.3
✓ Lack of optionsWhy can’t I simply turn the strobe flashers or the general light show off from the app? Why isn’t there a “chill” light show? Maybe just have the light go as it does when music isn’t playing. When playing music other than Rap or EDM you’d want something to just be subtle. Seems like a missed opportunity..Version: 2.0.8
✓ IPhone 13 Pro Max issues??My iPhone thirteen promax never successfully loads the app. I never see the “Getting ready” screen. It only connects as an audio source. No control over lights or karaoke or DJ functions. All my other Apple devices and old phones have no problem running the app. What gives?? 🙁.Version: 3.2.14
✓ Like the app, but!!!I am a huge JBL fan. I have just about every Bluetooth speaker imaginable with JBL. The issue that I’m having with the app is that, it’s not picking up my JBL party box 310s. It picks up all the other ones, my JBL 710s and my JBL party box essentials. the only way that it picks up my 310s, is it I had to get up and literally turn them both on, and wait for them to connect. Other issues that I’m having, is that I am visually impaired. So the app does not allow me to see all the other speakers on the screen. I wish that they could come up with something, to where I can feel down the screen and choose the speaker that I want to use. It also does not allow me to be able to turn off the speakers either. It doesn’t even show up at the top of the screen, where it usually says turn off speaker..Version: 3.4.3
✓ FeaturesOn every Blu tooth speaker I have ever owned you can use the app to power the device on. It is to the point of me returning the product due to it not remote powering on and linking. It’s also a pain you have to press the link button every time. Good quality speaker though that’s why I’ll give 3 stars instead of 1.Version: 3.4.3
✓ Recurrong firmware update failureThe Party Box speaker itself is good. This application - required to make firmware updates is complete junk - have tried multiple times and it fails persistently. DID I MENTION THAT FIRMWARE UPDATES FAIL REPEATEDLY?.Version: 3.4.3
✓ More Light OptionsThe strobe lights are great but I would love to be able to turn on the lights without flashing, just a solid color would be a great simple option. That as well as having the lights just goin a slow pattern unsynced with the music. Please consider adding these options the the app, besides that the app is great!.Version: 3.3.9
✓ BrutalTakes forever to connect..Version: 3.4.3
✓ I can’t select Dark Colors on the Color PickerFor example when I select the color loop dark blue comes up but when I look for that exact color shade on the color picker it doesn’t come up.Version: 3.4.3
✓ JBL PartyBox 710The PartyBox 710 is a beast. I wish I could lower the bass even more on the app. Even at the lowest settings, the bass is too much before my neighbors start complaining. Please get rid of the start up and shut sound. That's annoying. Also, stop the 1 second pause in sound when going all the way to full volume. Besides that, this thing is great..Version: 3.4.3
✓ Worked Before - Not AnymoreThis app worked great with my 710’s until I tried to update the app. Now it can’t connect. Super frustrating. The app works great with my 310’s that are in another facility..Version: 3.4.3
✓ PartyBox 1000Et pourquoi le 1000 n'est pas compatible avec cette appli? ou c'est pour le futur ?.Version: 3.2.11
✓ EQ controls are missingThis app is good and user friendly but it is definitely missing something and that is equalizer controls . JBL needs to do something about that ASAP since it’s one the most important things when considering buying a new speaker ..Version: 3.2.14
✓ JBL party box 1000I’ve paid over $1000 Australian for the JBL party box 1000 & this app doesn’t support it 🤦🏻♂️.Version: 3.4.3
✓ No connectionI have tried everything they suggested and can not get my part box device connected with the app. The app keeps searching and never finds the device…I even reinstalled the app multiple times but nothing works.. not sure how to make this thing work anymore.Version: 3.1.9
✓ Doesn’t work with iOS 16Great app, just needs an update to recognise speaker on iOS 16..Version: 3.3.9
✓ Dashboard no longer available on iPadThe JBL PartyBox app use to work on my iPad Pro. However, it no longer shows the “Enter Dashboard” button. As a result, I cannot enter Dashboard. I even tried uninstalling app and reinstalling app. NOTE: JBL PartyBox app works fine on iPhone Pro..Version: 3.4.20
✓ Please fix itThis app would take the partybox to the next level but it can’t connect. Just fix it honestly..Version: 1.1.3
✓ Make no senseLike 300 is same as 310 y y’all dissing.Version: 1.1.7
✓ WackWack as hell it don’t got jbl party box 1000.Version: 3.4.3
✓ No Partybox 1000 support, what a shameIt’s such a shame that this doesn’t support their flagship Partybox 1000. I own 2 of them and hate how I always have to manually choose the light show colour that I want by pressing and holding the button for a few seconds which always fails if you hold it too long or too short. Also would be nice to adjust the bass boost via this app. But nope. Jbl doesn’t care enough. Guess I will always have to stand up and walk over to it. Just can’t believe they wouldn’t support their most expensive and best Partybox this app is designed to control. What a small-minded shame. The app even says “always adding more Partybox device support” - what a lie..Version: 3.4.3
✓ DecentPlease update this app with more customisability over the light features. This is the one downfall of this product!!!.Version: 3.3.9
✓ 300Is not working on PartyBox 300 version that’s stupid.Version: 3.4.20
✓ JblVraiment plate que le JBL1000 ne fonctionne pas avec l’application.Version: 3.4.3
✓ Can’t get a connection to my brand new PARTYBOXShocking bugs that won’t even let me into the startup of the up to pair my speaker 🤦🏽♂️.Version: 1.1.7
✓ Can’t connect App through IOS.No connection through app.Version: 1.1.7
✓ Doesn’t work with a 2022 iPad ProApp works well on my 14 Pro Max but it will not work with my iPad Pro even though it says it does. It asks to go to the Bluetooth settings to connect which it does but when you go back to the app it will not progress any further..Version: 3.4.3
✓ Good but could be betterI really wish this app had more options for the tone settings. It would be better if there were different options for what type of music your listening to..Version: 3.4.3
✓ Does not connect in app.Will connect via Bluetooth but the app can’t find the party box on the go. Phone is right beside it. Restarted many times also iphone 12 pro.Version: 1.1.7
✓ PARTYBOX NOT CONNECTING TO ENCORE ESSENTIALMy Partybox app is not connecting to my encore essential in my phone. Restarted my phone, redownloaded the app, reconnected the bluetooth speaker still not connecting in the app. Tried it on another phone it worked. Not sure why its not working on my 13 promax.Version: 3.4.3
✓ CompatibilityI’m not normally one to make angry reviews but when I bought a pair of JBL Partybox 100s($300 dollar speaker). I expected to find a JBL app to pair both of them together with. I was shocked to find out that not only does this app not support the 100 not a single JBL official app support it. Frustrating to spend 600 dollars and a company is to lazy to make all the Partybox speakers compatible in the Partybox app..Version: 3.4.3
✓ Not connecting after ios 16 upgradeApp not connecting to the speaker when am already connected and playing music.Version: 3.3.9
✓ Not compatible with JBL PartyBox 1000Top of the range model and can’t even pair to the app.Version: 3.4.3
✓ Nice to have adjustments, but connection is sketchyI purchased 2 310 speakers to have the ability to link together. However, linking the two makes the app confused at times, not allowing me to enter the dashboard, even if both speakers are connected via link and both connected to my phone via Bluetooth. Aside from that, the dashboard is great in allowing so many adjustments..Version: 3.4.20
✓ TerribleCan’t even connect my Partybox 200 or my Partybox 1000 come on JBL fix this.Version: 1.1.7
✓ Needs EQThis app works as intended pretty well, I’ve only had a couple minor hiccups where it lost connection to my partybox mid song. However, it is imperative that JBL update this app to include an EQ. Most of the competitors have it, and I like to use the partybox as a budget portable PA speaker for small events. A good EQ would make all the difference in the world to bring these devices into a bigger audience. Another feature that would be huge would to have the option to adjust microphone volume from the app, but that may require some hardware modification on the speakers..Version: 3.2.14
🙂 JBL PartyBox Positive Reviews
JBL PartyBox works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact JBL PartyBox.
⛔ JBL PartyBox Problems
