- 95.1LEGITIMACY SCORE
- 95.6SAFETY SCORE
- 4+CONTENT RATING
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Zavvi App Complaints & User Negative Comments 2024
Zavvi app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using Zavvi? Can you share your negative thoughts about zavvi?
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Zavvi for Negative User Reviews
✓ Discount codes uselessWelcome code, no good on first order, download app, 12% code off first order, useless, order was way over eligible items.Version: 2.14.0
✓ AwfulOrder now for delivery Christmas 2027. Can’t guarantee delivery but you might get lucky. Oh and if you’re still waiting our customer service team are happy to fob you off or just flat out ignore you..Version: 2.7.0
✓ Keep me logged in!The notifications are good but it keeps logging me out....Version: 1.0.2
✓ Images and products won’t load70% of the images won’t load when you click products and some times you click a product and it won’t load at all “blank screen” it’s very buggy.Version: 2.13.0
✓ Poor experienceApp only offer on their website homepage to encourage downloading of the app only to find out once I had done and created a basket that the code had expired despite still showing the code 2 days after expiring on there web and app and they wouldn’t honour it either..Version: 2.12.0
✓ These guys will offer inventory that they dont have.I purchased an item only to find out that they dont have it in stock. Site needs more work if it cant keep up with the amount of inventory you have..Version: 2.8.1
✓ They canceled my pre orderApp works fine, I pre ordered my purchase a month and a half in advance only to have them cancel it last minute. They had said it was a stock issue and they were not able to receive it. I will not be purchasing from them again.Version: 2.0.0
✓ Search function fineApp is useless without a search function! Bring it back!.Version: 2.21.0
✓ Waiting too long, and told me canceled, refund only halfI ordered TWO “adidas original superstar 10282”, and I didn’t get any tracking number at all. Every time I asked the customer service, they just told me the shipment time might up to 30 days. So I just wait until 30 days, and then they told me the item had been sold out, I can either get refund or waiting for restock. I choose to get refund, and they only refund me ONE back. Super disappointed, be careful to purchasing LEGO here!!.Version: 2.7.0
✓ Doesn’t workApp hasn’t opened since the last update..Version: 2.1.0
✓ Buyer bewareThis is a simple app but the company behind it aren’t the best at customer service. The cancellation policy is very strange, they take money for items that aren’t in stock but then you can’t cancel as the order is with the warehouse??? Customer services will reply to contact initially but then disappear and leave you wondering what’s going on. I want be using this app again, I would advise caution..Version: 2.6.1
✓ Eh ?App won’t open now since phone update 😔.Version: 2.1.2
✓ App has a few bugs making it not worthwhile usingOverall the design is great, I like the look and how easy it is to use. However the wish list function doesn’t seem to work. I click on an item in my wish list to view it, but it won’t open as an error occurs. I then search for an item and click the one I want from the search section and an error occurs. Hoping a bug fix will come out soon as it’s becoming impossible to use..Version: 2.11.0
✓ Not really an appThis doesn’t really feel like an app. It’s just the exact copy of the mobile website put in an “app” It’s a fairly new app so hopefully the company will improve the looks and features so it is a real app..Version: 1.0.2
✓ PoorPre items never turn up and you are never responded to. You have been warned !.Version: 2.0.6
✓ Treating customers badly via order systemThe way of getting a refund and/ or cancelling an order is too annoying. Changes have been made to scrape as much money out of an order as possible. It’s bad business and will cost money later down the line..Version: 2.6.1
✓ Wrong locationDespite having location etc being enabled, price coming up in Australian dollars rather the £ uk. Have tried various things including reinstalling the app. No issues when I log into website. Before this I would of given 5 star..Version: 2.2.0
✓ Color Me DisappointedApparently Zavvi no longer ships to the United States. Guess they like to lose customers. C’est le vie..Version: 2.24.0
✓ ShoddyPlaced order for item over 2 weeks ago, still not dispatched. All excuses but won’t refund. Still advertising at lower price and got from another store even cheaper. Won’t do price match even though still not sent. In essence I have honoured my side of the contract by paying but you have failed in not sending order!.Version: 2.6.1
✓ Not openingInitially it eas a decent app but since a couple of days ago I try to open it, shows the logo and proceeds to close again...Version: 2.1.0
✓ Misrepresented items ....Can't actuall write a review because the text field is white text on a white background - don't even know what i'm typing now!.Version: 2.6.1
✓ Poor serviceHappy to take money and not deliver products even tho you pre order. To ask questions takes days to resolve..Version: 2.23.0
✓ App problemsThe app won’t keep me logged in so that I can use my discount code..Version: 2.18.0
✓ NEVER Buy from them!Update—— Nathan doesn't solve anything! I never got a response even mentioning his name. just replied here to seem to solve the problem! LIE! never buy anything from them! the worst site! never buy from them! I made a £1000 purchase, the product never arrived and they won't refund my money! I bought it in october/21 and they reply to the email saying that they will evaluate the case and never return! I want my money back!.Version: 2.12.0
✓ Zavvi does not honor their offers.Zavvi does not honor their offers. Regarding the FLASH30 offer. Their customer service reps are very confrontational and are overwhelmingly ignorant of the company they represent..Version: 2.12.0
✓ LIMITED STOCKWhy advertise products that have SOLD OUT in minutes due to Limited or non existent stock ?.Version: 2.13.0
🙂 Zavvi Positive Reviews
Zavvi works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Zavvi.
⛔ Zavvi Problems
