DasherDirect By Payfare App Negative ReviewsPayfare Inc.

DasherDirect By Payfare Negative Reviews

4.8
4.84694 star

Total 10 Negative Reviews

DasherDirect By Payfare App Complaints & User Negative Comments 2024

DasherDirect By Payfare app received 10 complaints, negative comments and reviews by users. Have you ever had a bad experience using DasherDirect By Payfare? Can you share your negative thoughts about dasherdirect by payfare?

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DasherDirect By Payfare for Negative User Reviews

Dasher DirectThe card serves a valuable purpose by connecting directly to my dasher account and allowing my accumulated money from completing dashes onto the card which I can then use as a debit card for purchases. It gives cash-back on gas purchases which is a good feature for a Dasher as we constantly have to add gas to our cars to complete dasher deliveries. My two negative reviews are if you want to use the card at the pump for gas you must have at least $30 in the Dasher Direct account so if you have less than $39 in your account you can’t use the card at the pump to put in say $20 in gas. Also if you wanted to deposit cash onto the card at participating retailers there is a fee assessed up to $4.95. That is a nuisance and because of that fee it means I’m unlikely to deposit cash into my account to use the card to pay a bill or at another retailer. If that fee wasn’t in place I would be more likely to use the card more often where as now I’d be more likely to withdraw the cash in my account and deposit it to my bank and use my debit card from my bank to make purchases at retailers or pay bills using the card..Version: 1.7.1

Here for an income $$$I’d like to start off on a positive note ! I am deeply grateful for the opportunity to supplement my income by being a dasher ! I am a single mom with no help and living paycheck to paycheck so some nights I literally dash to be able to buy groceries. ……. With that being said , I find it truly unfair of DoorDash to penalize us when we decline an offer due to it not being worth the $ . I’m sorry but $3.50 to drive for 30/45 minutes is ridiculous. Not to mention the cost of gas and mileage on our personal vehicles . I am here to make money not loose it . You can’t earn “top” dasher with an acceptance rate below 95% or something like that and without that too dasher label you are not able to dash whenever you want to , you also get thrown a crappy amount of orders because they go to the top dashers first ! My customers leave me great reviews , I am at a 4.89 ! There is no reason to treat us this way . We are here out of our own free will trying to make some cash . DoorDash ** please take note ! Please revise your rules . There are great dashers out here that need to be appreciated and not bullied into making penny’s so that more money goes into your pockets ..Version: 1.5.0

Driving experienceI’ve done Uber and I’ve done DoorDash. I started Uber first and was starting to enjoy it. I would drive a little bit after I get off my regular job, and a little bit more on my days off. I wasn’t really taking it serious with them because my mind set was that it’s not my real job. Anyways I ended up getting deactivated because of my ratings they said. Then I stared to do door dash I’m sorry but door dash doesn't attract me in like Uber with them right when I start up the app 90 percent of the time I get a trip almost instantly and then right before I finish that trip instantly a new one. I get bombarded with trips most days. I was make money and who doesn’t like that. Now with door dash when I open the app most times I can’t even start right away have yo be scheduled or dash along the way to a certain spot, and when I do get to that spot the waiting game continues. It makes me not want to do it. It’s a continuous waiting game. Then when you get a trip you accept and go complete it and once completed you would have to drive back in zone and for the most part wait again. It says looking for trip along the way back but for the most part nothing..Version: 1.8.8

So wrongWhen your money is being taken off of your card without authorization, you’re screwed you don’t get anything back. They do not stand behind you at all and it really doesn’t matter if you have your card on you because they’re still evil to use your card without freaking the card or the app put $25 in gas just a few minutes ago pump. My gas got back in my car check the app to make sure it went through. I was charged $25 for my gas and then a gas station called runway express also charged me $10 cash for help nowhere nobody answered they’re not opened but I have a feeling even if I didn’t get a hold of somebody I’ll be told the same thing I was told the first time this happened when it was $80 $40 $40 second time they did nothing and I never seen my money back so on Monday I am canceling my DasherDirect DoorDash doesn’t help figure out another way for me to be paid as a single mother and I will no longer be doing deliveries for them and we all know the ratings. Ain’t that good for DoorDash so they may want to keep the good drivers they do, have because it’s bad enough no matter if I got a contact DoorDash or DasherDirect not one person can speak English that’s enough for me to stop working because I can just do GrubHub.Version: 2.0.0

It’s alright.I like Dasher Direct because I live paycheck to paycheck, which in this line of work tends to be Day2Day depending on volume of business and other factors not totally in my control, (and to be fair, some factors within my control LOL) being paid every day is the safest option to me, because technology fails sometimes and I’ve been stuck without pay because I couldn’t get to my own earned money that got stuck in the digital world once for a short period when I really needed it. And i have always gotten my pay deposited into my real bank account for two years from DoorDash which helps to prove my income and paint an accurate picture of my finances and budget. So I don’t like that I cannot instantly transfer from dasherdirect to my bank account instantly. It takes a couple days. And some days I need to use fast pay more than once which isn’t allowed. However, with having this Dasher direct, I can cash out after my lunch shift with fast pay, change my payout method to dasher direct, then work the dinner rush, and have that money on the dasher direct card by the next morning. Boom! Two cash outs within the same 24 hours.Version: 1.3.1

If you want to use this as your main bank account DON’TI’ve been a Dasher since 2019 and doordash has helped me a lot in between jobs and just for extra money but directdash is probably the most frustrating “Banking” App I’ve seen. First off if you have another job and get checks there is no option in the app to add checks to your account or real Cash plus if you want to put money in the account you are forced to use the direct deposit option, if you want to transfer money to another bank account it’ll take 4-5 business days so pretty much if you think you can get your cash directly to your bank account you are wrong, it’ll go to there crappy banking third party app they slapped together, plus if anyone happens to steal your info your money is gone and there is no way for you to get it back. I used this app for my insurance and day to day needs and it declines from time to time except when I use it for gas station transactions, I’d like to see less restrictions as well for example I want to do sporting bets (I know not that important) and it just doesn’t let me take any money out. I really want to use this app for even after I stop dashing but it seems like it’ll be another empty stride bank account in your systems..Version: 1.9.7

Lack In DetailsIt's a good card and everything and it's very convenient that you get the virtual card and have access to use your funds while waiting for the physical card but it is a lack of information to your customers about the Google pay and Apple Pay compatibility because I've been looking everywhere online to see if I can get an answer if the card would work with Apple Pay or Google pay and I cannot find the answer to nowhere on the Internet so the only way to get your answer is to self try it and see if it works and while I was signing up for the card I was not informed that it is Apple Pay and Google pay compatible and I think as a company you guys should let your customers know all the advantages they have available to them instead of having them go and sign up for some thing without knowing all the pros and cons and they have to figure out their selves later on down the line and then they may not be so much happy customers because I know me personally I was concerned for 2 to 3 days about how I would use the card in store not knowing that it had the Apple Pay compatibility and if I had known sooner than later that I could add it to my wallet I would've been using it more excessively instead of the lack of knowledge and stressing myself trying to figure out how am I going to get the funds to use in store.Version: 1.7.0

Horrible service representativesWe called dasher support because someone somehow got ahold of our cards info. For context we DoorDash for the money but we Dont take the card out of our apartment, it sits in my dresser. We had 8 unauthorized purchases from Apple Pay but neither of us have EVER had it connected to Apple Pay other than when it was a completely different card a few years back. We explained that we got a email that the CARD ( NOT THE ACCOUNT LIKE THEY WOULDN'T STOP SAYING) was disconnected from Apple Pay. So then we checked the transaction history and lost a little over $50. They said it was OUR fault that someone got ahold of our information when it’s never left the apartment… Then proceeded to tell us to change the password? Right… because if they have the card, changing the password for the ACCOUNT would totally fix the issue. I’ve never been treated like this before and have been dashing since 2020 but this is ridiculous and I’m going to be switching to other delivery services due to it. I’m not going to let myself or my fiancé get scammed by some person who didn’t have money, and then get scammed by the company for something that wasn’t in any way, shape or form our fault. Considering the company says that if there was unauthorized transactions to contact them, just shows that they really didn’t care if there drivers lose money..Version: 1.9.7

FeedbackTwo incidents occurred while working for Door Dash the first thing was I was promised $150 for loyalty program which I never got and then when I called to confirm it no one knew what I was talking about the second thing that happened was my account was hacked and $188 come up missing off my direct deposit and I reported itDoor Dash investigate it and told me at first they retrieve the money back and they will be put back on my card in after two weeks I have not received my money they told me they couldn’t get the money back and it was nothing that they could do just left a very bad taste in my mouth but it is what it is we all need work we all need money to pay our bills sometimes we have to let some things go for the greater good Also I’m wishing that when I login to the account I can get more than an hour at a time because my pay averages out to maybe eight dollars an hour because a lot of the rooms they get are between three and 56 dollar payout and lucky if I get tips from most of the customers which I’m grateful that I do on that note I’m blessed to be employed with you I look forward to a better future and a prosperous year.Version: 1.4.1

Aside fromI love my door dash gig aside from the not so realistic rating I go above and beyond including running several blocks if there is a traffic issue or car problem what ever it may be.. If I'm a tad bit late do to a new address not being on the map yet or gps running me in circles attempting to find a new development house or.. Oh and every time it says to contact to customer / call or text it says this number no longer works and some times that plays into our review because it seems like we didn't follow the customers instructions they provide in the app when it's not our fault and this has been going on for years now. I think there should be a number provides by the customer to contact them if it's in there instructions then we should be able to get ahold of them to keep our numbers up... And more than not restaurants get flooded w togo orders late that normally would have some of there business eating in!! Now there not a soul in the eatery and theres 20 dashers waiting on orders and we could stand there 30-45 minutes causing orders to be a little later than the customer would like and it reflects on us not the crabby overwhelmed restaurant workers.. Costing us position, pay, positive feedback and now a 15 min order turned into a hour ordeal and everyones upset w the dasher.. But we still smile and keep the good door dash spirits going.Version: 1.8.7


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