Doorman Story. Hotel Simulator Negative Reviews

Doorman Story. Hotel simulator App Complaints & User Negative Comments 2024

Doorman Story. Hotel simulator app received 154 complaints, negative comments and reviews by users. Have you ever had a bad experience using Doorman Story. Hotel simulator? Can you share your negative thoughts about doorman story. hotel simulator?

Doorman Story. Hotel simulator for Negative User Reviews

✓ Ads for diamonds?Loving this game, but the last couple of days I have done my usual and watch an ad to get some diamonds....problem is you cannot exit out of the ad....you literally have to close the game down, clear it (swipe to remove it from active session) then open again. No diamonds. It doesn’t matter what ad it is, there is no X out at all.LeanneEastleyVersion: 1.5.4

✓ Saved DataI Had The Game Before It Had Alot Of The Update And Features It Has Now , I Got A New Phone And Downloaded The Game On That Phone As Well I Tried To Link The Saved Data From The Old Phone To the New Phone And After An Unsuccessful Hour I Gave Up. later On That Day I Opened The App Again And Saw The Save Progress Feature And I Did So On The Old Phone But I Couldnt Get The Data To The New Phone . i Then Tried To Report It To You Guys On The App And Got No Response , So I Just Started Over On The New Phone , I Accumulated A Few Powerups And Still Had Some Fast Shoes Left And I Got To Leave 37 I Even Purchased Some Powerups And Diamonds , So I Wanted To Save The New Progress So I Logged In With Apple And The Data From The Old Phone Appeared With All The Powerups Money And Diamonds Gone , I Just Want To Know If I Can Get Atleast What I Paid For On A New Game (Because I Started Over Again) Or Can I Get Access To the Data I Lost Somehow.Ms.bankzVersion: 1.7.3

✓ Impossible to get past this one levelI loved playing this game until I got to the 8 level I think and I played the game over and over again, I even got my sister to do it with me and I couldn’t pass it I never got enough gold. The only way to pass the level is to buy the gum ball machine..WehjcetjbftujVersion: 1.7.5

✓ Good but ripping me offI love the game, so entertaining, I do however have an issue when I buy your packages thru the game to earn more jewels & boosters. I literally bought jems coz it was “$6” & another one was for the boosters which was “$3.59” before the time ends (I brought them wayyyy before the time ended) so I go & check my bank account &... it’s withdrew your guys original price for it. Really gutted how I got scammed into doing that. So for that I’m uninstalling the game.BruzaaaaaVersion: 1.7.6

✓ UpsetWaiting over a year the game never gets update.Grinder1010Version: 1.13.3

✓ LengthIt takes them way to long to give new hotels, can’t even play old levels..OTB7Version: 1.11.3

✓ Customer service does NOT exist.When they launched latest version of the app - for some reason the game would never get passed the loading screen. I sent emails asking for help. I have made purchases - I have a small bank of the diamonds. Not even a response. Result was I reinstalled the app lost all progress purchases and diamonds. Don’t even bother with this app..HasguzzlersaverVersion: 1.7.3

✓ Bug? Doorman does two of every actionMust be a new update? Now my character automatically picks up two of everything (unless hands are full) but very frustrating when on challenging levels and can’t pick up two different items.SavagelysVersion: 1.3.5

✓ Fun but mehIt’s a fun game however they don’t give you a chance to win any gems. In order to upgrade, you need to pay with coins AND gems. There is no way to really get more gems besides actually buying more when you run out. You can get more coins when you hit a certain level but you can’t even beat a level without an upgrade. So if you have no more gems and you need to upgrade in order to beat that level, you’ll have to buy it yourself. Maybe I can find another game like this Bc it’s no fun when you constantly have to buy more gems to play. Edit: I just noticed how rigged this game is. First, I noticed they don’t reward me coins after I serve the customers at times so therefore I usually can’t pass the level. Also I noticed how the SAME level sometime is harder when you replay it. Shouldn’t the same level be the same difficulty?.NinelambsVersion: 1.0.5

✓ MehThis is a cool game! But too many things are to be bought with your actual money. There is little to no options to be able to purchase coins or diamonds like most games. You also don’t get a lot to start with as a new player. Everything is literally having to BUY so you can get something rather than having options to gain more coins and diamonds to get a booster and whatnot. It’s a cool game, but you lose interest fast due to this reason! Other games have options for coins and all that, why is this one different.M o 2 8Version: 1.9.6

✓ It won’t let me playIt won’t let me play then be a glitch.🙂🤓😋😘👃👩🏿‍🦰😙😙👩🏼‍🦱🤩Version: 1.7.5

✓ Glitched since updateThis game was so good but since the new update if I click on an item for the guests it tries to pick up as many as possible and gives the delay as though I’ve gone to the drinks machine when no drinks ready so I can’t play the game I deleted the game and re downloaded it to try and fix it before now I’ve lost all my data (I was halfway through the last level) and the glitch is still there!! Please help!?.Ruo363785Version: 1.3.5

✓ Update doesn’t workI did the new update and it won’t allow me to play now. It says I still need to update even though I did plus some of the levels are so frustrating and a game should be fun. Seems like you need to always spend money in order to win or keep playing. Don’t like that.Quiz90Version: 1.11.0

✓ Pay to play once you get to level 8As NUMEROUS others have stated, it’s impossible to beat level 8 without buying the gum ball machine (with real money). You get 7 guests to get 20 likes, and they only give you an opportunity to get 18 likes (plus 2 more likes if you buy the gum ball machine). I’m sure I’ll get the automated response of how “you don’t have to pay to play, it just makes it easier. Don’t give up.” But it’s all bull...level 8 CANNOT be beaten without BUYING the gum ball machine. “Don’t give up??” I’ve tried it over 20 times and finish with 18 likes out of 20 EVERY SINGLE TIME, because of the 2 annoyed customers who can’t get their gum balls from the broken machine. It’s more like a BROKEN GAME. As others have said, level 8 is a “learning level”, it took me 10 minutes to get there, then you have to pay to beat it?? Or wait several days to get the “daily login” bonus of 1 gem until you get 10 gems to get an extra guest. COME ON??? Level 8?? Really?? Not to mention, the ad in the game that led me to download this game shows you as an elevator operator, picking up and dropping off guests on specific floors, but the game itself is NOTHING like that. I spent more time writing this review than I did playing the game before getting stuck having to pay, which I WONT DO. Hopefully it saves someone else the frustration. DONT GET FOULED....this game is 100% PAY TO PLAY!!.Goodbye4EverEAVersion: 1.4.0

✓ Not truly free, actually Pay to play!!!Seriously do not get this game!!!The two things I'm having a major problem with are how long it takes for the upgrades to load come on 3 hours just for one thing to actually upgrade is ridiculous. Second thing is how long it takes to actually get gems so you have to pay to play. You must pass levels to get gems, you have to upgrade your items using gems, then speed it up because it takes 2-3hours for it to upgrade. No upgrades means you're not going to pass the levels to get the gems offered in the game. Thus making it impossible to play without paying! UPDATE: Per the developers response, I tried to beat the game without purchasing the product from said game and it was impossible. Do us all a favor and stop lying. You know it's impossible you only want people to pay you to play the game..JNRowanVersion: 1.0.5

✓ Boring👋👋.DfgtfdfgggyVersion: 1.8.2

✓ UpgradesLove the game since I started playing it. Only problem is when I went to upgrade certain things and watched videos also used some gems to have them quicker, I had finally noticed that the timer countdown was actually counting upwards, so I can never receive my upgrades. For that reason I give a 3 star for being a fantastic game itself but looses 2 because of the upgrading problem I had..Boo janeVersion: 1.7.0

✓ My opinionDecent needs a lot of improvements you don’t get enough coins to beat some levels customers come in too fast you need to wait for your upgrade would not recommend I’m my opinion.Manaki1545Version: 1.3.11

✓ LoadingLevel 6 will not load. It just sits there. It’s not my wifi or my connection..Smf122Version: 1.9.5

✓ GlitchyI think the game is fantastic, the game play is entertaining and addictive, the prices for additional gems is good and the levels are passable without having to pay real money unlike other games. But, I’m currently unable to continue playing as it’s stuck with a caption ‘our first hotel has a large influx of guests. We need our help’ as apart of the game play, but nothing to click to continue. Very disappointed that I can no longer play. I re downloaded the game and nothing changed..Drs1771Version: 1.7.3

✓ Lots of bugsHi my name is Kayla and if your reading this then your probably wondering what do you mean bugs?! Well I mean that when I first downloaded this game it would not let me in. It would just keep sending me back to the home screen and your probably thinking that’s ok I’ll be able to just keep trying well I tried 60 times in counting and still the game didn’t let me in. But hopefully you where able into the app then I hope you enjoy it because I’m trying now and it is finally working also fantastic game to play!!! Have fun!!!!.ThcjfndndjdjdVersion: 1.7.5

✓ Just a few things l...I don’t normally review games, they’re either good or they’re not 🤷‍♀️ I have been loving this game. It’s a great time filler and it’s fun! However, there are a few things that could be fixed to help make the game even better. 1. The coins and gems.. so far I haven’t had too hard of a time collecting coins, but gems are hard to come by. And since you have to have those to upgrade, then it makes it almost impossible to pass the levels. I have spent real money because I got tired of repeating the same level over and over again, so I decided I would just buy gems just so I could upgrade a few things. I have no problem purchases with real money once in a great while, but I’m not doing it all the time. Maybe come up with different ways to earn the gems other than the gift boxes you get for passing levels. 2. Please take away the confusion of the little guy!! It throws everything off and takes up time when you’re trying to get him to do other things. Which, again, makes it hard to pass levels that are already impossible to pass. 3. I go through the little tutorial when you add a new booster, and every single time it ends up freezing. So, I either have to quit the game I’m on or exit out of the game completely. I’ve had this happen OCCASIONALLY with other games in the past, but never this much. And every time I have to quit, it takes a life away..NynnsVersion: 1.0.8

✓ So sad :(Game crashed yesterday and wouldn’t reload overnight. Deleted app so had to start again and was almost at end of 3rd hotel :,( It has crashed again today so looks like that’s me done :( It was fun while it lasted..Lollipops ForevaVersion: 1.5.1

✓ Great game but lots of bugsI’ve been able to get past other bugs but since the latest release in the Japanese hotel, the little man no longer makes sushi and no tea gets poured so it’s pretty hard to play without being able to use the coins from these items. I’ve sent an email about the problem but haven’t heard anything. If it’s not fixed soon I’ll have to move on to a different game with less issues..JoMBy75Version: 1.3.5

✓ Sucky updateYour last update comes up even when finished a hotel you can go back to it and insisting I click on the world button but it won’t let me click the world button to continue my game and now I cannot collect my daily prize and I am on day 7.DebbieD84Version: 1.10.0

✓ Not happyI really don’t know why this has so many stars. Honestly I’ve downloaded this twice - I’m usually good at games like this - however when you don’t have a lot of disposable income to spend on gems and boosters the simple fact is the levels are too hard to pass without them. I ended up deleting it again after giving it another shot. The creators will claim it’s a game made for free play but in actual fact it isn’t as you can’t pass the levels without them even the first 10 levels were difficult. I hate games that are evidently made for people to spend a ton of money. Your target audience is children. Maybe consider that when making levels too hard to pass without Gems / Boosters..Bxtches get richVersion: 1.3.11

✓ Pay to winWhy not allow people to replay levels too earn money to upgrade? Each level only pays out a fraction of upgrade costs. A nice concept but not worth the grind of making hot dogs just to get past level 14.Homer1973Version: 1.0.1

✓ Too expensive to upgrade equipmentThe equipments are too expensive to upgrade (most using crystals) while not enough “free” ways to earn the crystals. Unable to use coins accumulated to get more crystals. The levels are too hard to advance without upgrading the equipments. Either make equipment upgrade using only coins or help us earn more crystals easier (more frequent ads or use passive earning collection system like the coins)..MorecrystalsVersion: 1.7.0

✓ Fun game but useless between updatesIt’s a fun and challenging game. I’ve completed all levels and can’t go back and replay them any while awaiting the next hotel to be built, which is frustrating..Pidpod1Version: 1.5.4

✓ Picking up 2 items glitchPlayed level 30 with picking up 2 items even with clicking it once which then takes up time thought it was part of the level but now on level 31 and still doing the same thing it’s hard to pass the level even with boosters as it’s trying to pick up 2 things at once when you already have an item in your hand can this please be fixed. Otherwise great game.Bellakiki02Version: 1.3.5

✓ Good game, Awful customer supportGave a 3 star rating because the game is enjoyable, HOWEVER I would have given 5 stars if the developers would improve their customer support. I encountered a bug/glitch an contacted customer support for assistance. The representative started off helpful and the interaction was promising. They asked me to save my game and contact them again so my customer ID would appear. I thought odd because I had done that previous while attempting to troubleshoot myself, but ok doesn’t hurt to do again. I reached out to customer support again. I tried to once again explain the issue. The representative didn’t fully understand so I took a screenshot of the issue which caused the conversation to go idle for 2-3 minutes. As I am uploading the screenshot to the chat, the representative sends me a message saying that they are closing out my ticket and I can reopen it anytime when I have more information about my issues. I have sent messages and a couple screenshots in an attempt to explain the problem and reopen the ticket. Over 24 hrs no response. I sent follow up messages and nothing. Disappointed that no support is given to the customer..Kgallag323Version: 1.13.1

✓ Was fun to start with but now impossible without buying gemsOliver is suddenly getting 2 things every time and trying to get a 3rd which isn’t possible! This leaves him puzzled for a few seconds and wastes time! Is this a glitch?! I need 52 likes and it’s impossible as he is spending half his time trying to get things I haven’t asked him to get! The only way to then win is to spend gems to make people happy or get more customers. Such a shame when games blatantly try and get you to spend money.Bexalot89Version: 1.3.5

✓ Not enough customersI was enjoying this game a lot but after you get to a high enough level, you cannot pass the level without using diamonds. This is really disappointing as the game is pretty much “pay to play.” The levels are difficult but even on a good run, you still can’t pass. That’s ridiculous. Stop being money hungry and actually allow the levels to be passed without letting it cost an arm and a leg for people that just want to relax..CrazydinoparkluvaVersion: 1.7.0

✓ Really got stuckI understand this is a free to play game but if you get stuck with less coins, grinding for coins isn’t an option. You stuck on that level forever, unless you pay real money. Which is a bad game design choice..Der hubschrauberVersion: 1.11.0

✓ Good game, but......there’s flaws in itThe skewer bbq in the forest lake level doesn’t respond properly and its making me fail levels now, I keep pressing it to either cook the fish or take it off the bbq and deliver it to my guests but it’s not responding. I’ve checked that I’m not overloading the tasks to over 4 at any time and this isn’t it. It’s just not responding........ I’ve tried your support button for help, and given my email address but this isn’t working either!! Sort these issues out please.Lelbel222Version: 1.7.0

✓ What the heck happened?I absolutely LOVED this game and still would but I am on level 32 of Forest Lake and the game just went to crap. I can’t clean up any garbage out of any rooms it grabs 2 of everything for some reason and there is a huge delay bc if I have a tea in my hand and need to cook a fish I’ll tap on my bucket of fish and it says it don’t have enough room in my hands bc it’s trying to pick up 2 fish instead of 1. And when I try to clean up garbage I will tap a room that’s dirty it will pick up 2 bags of garbage and I will recycle them but the bag is still sitting in the room no matter how many times I click on it to get out of room. It’s impossible to play like that. I thought for a minute it was just that level so I spent quite a few different power ups to make it threw that level hoping once I got to the next level everything would be back to normal but the next level is the same way!!!! I would love to continue to play this game if someone fixes this with in the next few days if not I guess I will have to move on!! But great game until level 32 on Forest Lake!!!!! 🧐😭😡🥺.Rikki OdenwaltVersion: 1.3.5

✓ Good game but bugsFun but I’m trying to play level 15 of the golden coast and customers come to the desk and can’t check out. The bubble just shows a grid of black squares and a question mark, which can’t be clicked on. The timer also doesn’t go down so you can’t just wait it out to get to the next customer, it’s making it so I can’t complete the level. I hope this can get fixed as I was enjoying the game..CandidflareVersion: 1.2.7

✓ Need option to not do walk-through/ instructionsNeed options to turn off instructions. Game is easy and I don’t like having to tap tap on instructions i do not need.FoxinsoxeVersion: 1.7.3

✓ IssuesInstalled this game and have been playing a few days now. Purchased the gum ball machine but then experienced issues with the game. Had to delete the game and re-install it. There is no menu or option to restore purchases. The doorman continuously collects 2 items at a time which makes it quite hard especially when making hot dogs as this takes the time away to attend to the rooms. Please fix these issues and restore my purchase..TinyTowerGamerVersion: 1.3.5

✓ Good presentation, poor executionThe game is a great concept but quickly becomes impossible unless you use boosts, which you of course have to pay for. Also I have had times where I perfectly served all customers while their patience meter was full and didn’t earn enough money. I’m not asking for the game to be easier but at the moment you have to be lucky or pay for additional boosts..K3rmitronVersion: 1.3.6

✓ Next levelHey just wondering when fourth stage is coming out. Wanted to play for about two weeks now..Megnz90Version: 1.2.16

✓ Too hardThe game was fun and challenging until you added extra hotel levels to existing hotels. Now it’s practically impossible to finish levels without paying money or adding extra customers with gems. When you only get 22/33likes for a level that you fully completed “on time”, that’s an issue with the game. It’s impossible to get enough silver coins for the upgrades. Maybe the hotel could start hanging out silver coins every 4 hrs, even just 50 or 100 would be something!.Daisy77wVersion: 1.10.1

✓ This game should be illegal...Just like every other “pay to win” scam out there, this game is more of the same. Early hotels are fine to play, but after about the third hotel, the levels become impossible to pass without paying for power ups, bonus items, or extensions on the levels... Absolute disgrace and the developers should be ashamed. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎 RESPONSE TO DEVELOPERS RESPONSE: I think I’ve pretty much told you what I think of your game. I don’t understand how you want me to clarify it... I’ll put it another way, you ramp up the difficulty on certain levels so players have no choice but to use power ups. And don’t tell me you can play this game completely for free. THIS GAME IS PURPOSEFULLY BROKEN SO YOU HAVE TO SPEND MONEY TO WIN. I wouldn’t have a problem if you had downloadable content that cost money, or if you needed to unlock the worlds for a certain amount of real money. But what you and developers like you do, is market a “free” game that is anything but.... and it’s something a charlatan would do. Please don’t do this in future, set an example for other developers..AnthonyfiveVersion: 1.7.0

✓ More hotels added soon?!?!Will there be more hotels added soon? I finished all of them and have worked up a lot of diamonds and coins and I really hope it was not for nothing ☹️.PitaBLVersion: 1.7.3

✓ Seemed promising, Relies on purchase too soonAt first the game seemed fun. But I’ve been stuck on level 8 with no way out without spending money. Level 8, not that high up. Was only able to be forced to buy 2 upgrades with in game currency coins provided by the game. Not enough for another upgrade. No ad-supported ways to get coins, which I would do. I did dive into paying $1.99 for the gumball machine to get the extra 👍 I need to complete the level. Hardest I try, I am always 1 👍 short. My bell boy is too slow cleaning rooms, no free way to change that. Update: I had to wait until the 5th day of playing to get enough diamonds from the daily rewards to upgrade the cleaning time to move past the level. Gumball purchase was still needed. Yes developer, I could technically wait weeks at a time to collect those diamonds to get the coins for other upgrades. How would that be fun to wait that long? It’s also funny that most of the helpful things come after completing level 9, such as the auto income every 4 hours, ad watching for diamonds and the patience candy. I would like to also point out that I’ve tried to lookup someone else completing level 8, and it was a coin based goal, not a like based goal. So obviously you changed that in some update but didn’t test it out to see if it was an appropriate difficulty level for a brand new gamer with only 182 coins left from prior levels..Tall_DudeVersion: 1.3.11

✓ What a shameWhen I started to play this game, I really enjoyed it, until level 13-15 when you need to get 100 coins. All I could get was 99 every time which was very frustrating, in the end I had to use 10 diamonds to skip the level only to find that two levels later you need 23 likes and the max you can get is 20, what’s going on? Can’t play anymore what a shame (Could be to do with upgrade choices or the high prices too soon in the game).I am faster than facebook appVersion: 1.3.7

✓ Coming Soon!?Let’s go I love and beat this game a year and a half ago..Sfd127Version: 1.13.3

✓ FaultyGame is good however crashes all the time loosing lives. And the time to power up things changes each time go back on. Changes from 12m to then it crashes and now 13h to wait time and diamond amount to quicken it has increased also.MkjhjthjjVersion: 1.4.0

✓ Clearly they love stereotypesI’m the LAST person to base anything off racism & I’m very open-minded, but something about this game doesn’t sit well with me. I’ve already emailed them about the issue of the black woman looking beautiful but why does she have her hand out & gets angry sooo fast? They replied with a still obnoxious response but added we apologize so I guess they thought that made it better. I stopped playing but I saw there’s an update so I said let me see what’s new(hopefully they’re less stereotypical). NOPE, even worse now there’s a black basketball player, the Asian community looks like they couldn’t wait to mock their facial expression, and the Hispanic man belongs in a mariachi band. Oh yeah and the Arabic guy drives a limo & has a cheetah with him. They say they did this to make the “customers easier to recognize”. But I’ve NEVER needed stereotypes to know which customer to serve on other games. It’s ok for every race to look like a normal human being getting a hotel room regardless of their anger meter..TianauVersion: 1.3.4

✓ Forcing players to spend moneyI really enjoyed the first few levels. Great graphics, comparable with another version of the game I have played, but then the gumball machine appears. Buy this for £2.99 and get more likes etc... then I arrive at level 8 where I need likes. Despite ensuring that every character was served in time, and got likes, I remain two likes short of progressing.... so it’s delete from me. If I want to spent money this should be my choice (and I appreciate that developers need to be supported financially) not forced upon me with an addition to the game that you have to pay for..NurseyjoVersion: 1.3.2

✓ Glitch locked screen06 February 21: Glitch after 2nd hotel. Says 1st hotel needs help with influx of guests suggests you push on the highlighted area in the background (the beach of 2nd hotel )however, you can’t go where you are supposed to. The game does not go past this scene. Please fix the glitch / locked screen / jam up. Or it’s going to be delete time..Seeking PrivacyVersion: 1.7.3

✓ Enjoyed it but now constantly crashingI’ve been playing the game for a few weeks and loved it, but since the last upgrade a couple of days ago the games now crashes after every level, and sometimes mid-level. I have contacted the developers who say it’s my old iPad but that doesn’t explain why it’s been fine previously. My assumption is that the versions are designed for latest devices and anyone using anything else will have to find something else to pass the time. I would have given this 5 stars last week and now I’d give it 1 so I’ve averaged that out to the 3 stars given. Such a shame that this bug can’t be fixed.K14@WYVersion: 1.5.1

✓ I like this game, BUTUpdate: it’s been a week since I wrote this review. Still haven’t been able to get pass level 40. I downloaded a similar game called grand hotel mania. Don’t like it quite as much as this one, but I’m already on level 60 halfway through my 2nd hotel. I will still give this game a little more time, but much happier with the other game This is the first rating I have ever written. I just don’t rate things. I like this game a lot, and if it was just because of that I would give it 5 stars, however. I understand that this game, and all other games are set up to make money, and I get it, But If you are going to make me watch commercial ( which makes the app creator money) then you shouldn’t make the game where I have to spend money. I’ve been stuck on level 40 for 1 1/2 weeks I play several times a day, and I have plenty of money made, but until I get enough diamonds I can’t upgrade, and on each item that is upgradable you have 3-5 upgrades. The upgrade takes money and diamonds in order to upgrade. I’m not going to be able to pass level 40 until I get 15 stars in order to get the stars I need to upgrade. This is why I gave this a 3 star rating. Make it easier to get more diamonds faster. I can upgrade faster if I spend money to buy stuff. I work hard for my money, and will not spend it on an app. If this continues to happen I will erase the game, and the app creator will not make any money on me watching the commercials.Debone1Version: 1.5.3

✓ Fix bugs!!!First two stages have been great but lots of nuisances & bugs in Forest Lake. I am on level 16 of Forest Lake, it is currently impossible to finish due to bugs. If you collect a rubbish bag, it ends up with two however it doesn’t actually remove the bag from that room so you can’t put anyone else in that room. If you collect fish, it collect two, if you want tea it tries to pick up two even though you only clicked it once. Was a great game till now, if not fixed shortly I’ll be deleting the app. Also on the BBQ/Grill it is difficult to see when fish is cooked..CassB7Version: 1.3.5

✓ Requires real moneyThere is no way to progress without using real money. The game developers will respond to this with “using money is optional! Collect the passive income and watch videos.” Ok, you can watch a 30 second video to get a gem or to have a new life, which you will have to do many many many times since you fail levels because you can’t upgrade things. You need gems to upgrade. You get nothing when you lose a level so you can keep trying but until you level something up you can’t beat the level. It is a well made game but it is frustrating and a lot of people will give up to delete or give up and spend money. So go into this knowing you will love the game and spend a lot of money on it or you will love the game and quit. I spend money of gems 1 time and now I am done because I am already out and can’t upgrade anymore till I get more money and gems. I don’t have a problem spending money I do it with a lot of other games over and over but it is ridiculous when it is less than 6 hours and everything is gone..MaeganbartelsVersion: 1.3.2

✓ Game is too glitchyAds for coins, etc, constantly glitch so I have to restart the whole app. Now it’s saying I need an update, which is great, but when I click to update there’s no button to click. Attention to detail is lacking..Fun fun fun 1234567Version: 1.7.7

✓ Interesting but incredibly hard to beat as levels go by.I’m on the Japanese Sakura Hotel and I swear everything is rigged for you to lose now. It’s incredibly frustrating. I pretty much had to use all my boosters back in the Forest Lake Hotel because that had too many glitches so I’m now stuck. The set up alone in this hotel is confusing. Customers come in way too fast back to back to get any work done. I have to keep using boosters especially the speed booster(which i barley have because the gift boxes after you pass a certain lvl mainly gives diamonds) to even make to my goal and I’m only on like lvl 7. And the wait times still don’t seem like enough even after you upgrade equipments. When i try to get the bellboy to the orders sometimes it doesn’t work and he stalls there wasting time and i have to press the action 3 or 4 times and then that just doubles a order so now his hands are full when I have other customers that want something else(same goes for the receptionist) so now the customers are upset and leave(even before they make it to a room) which makes it even harder to pass a lvl that has that as a goal or to get likes and smiles. Like sometimes i just log in to get the daily coins and log out because it’s just too much. It would help if you add an extra bellboy and receptionist, even throw in extra rooms..Shsfannn!!Version: 1.3.11

✓ GlitchyThe higher level has glitches, the right side of page is less responsive. Sometimes have to wait 24 hours to spin wheel to get gems or money to be able to advance. And the ads, so many ads. It is also sort of racist, just sayin..Uncoordinated fingersVersion: 1.7.6

✓ Not what I expected AT ALLI sort of enjoyed the game when I played the first couple of levels. After that I realized I was not so fond of the game. It’s clearly a game that requires someone not against in app purchases(I will delete a game before that point) they make the levels literally almost impossible to where you have to use the little bit of boost you do have. And every upgrade requires 4 or more gems and you only get gems either in the daily rewards or after you’ve opened the third prize box which you have to obviously beat levels in order to do so. The second hotel is pretty much what made me decide to delete that app because even from the first level it’s made for you to not meet the game level requirements at all....good thing I’d saved up on power ups from playing the previous hotel but I shouldn’t have to struggle so hard at the beginning of the game especially when I’m not given the chance to store up coins or power ups. This is literally like my second App Store review out of all the apps I’ve downloaded and used on my phone and it was worth the rant because clearly I’m not tripping and other people are feeling a bit cheated...I knew there was a reason I always skipped over downloading this game🙄 waste of my patience.........98Version: 1.4.0

✓ Starting over again with silver coins 🤷🏻‍♀️So the new update just means going through the same hotels again only this time using new silver coins to upgrade. Most levels can’t be passed without using diamonds as there are not enough customers. As for the option to pay the inspector off at £8.99 - really! This is supposed to be an enjoyable game but it’s just getting annoying and money grabbing. What am I supposed to do with all the gold coins I’ve collected that now can’t be used for upgrades and why are we still collecting gold coins on the dailies when they are of no use??.Mumatron!Version: 1.10.1

✓ DO NOT DOWNLOAD AT THIS TIME**** WARNING **** At this time do not download as there has been a fault in game since late Dec which even with an update has not been fixed. You can’t do upgrades it just takes gems nor collect earns gems from hotels as timers are in negative time. Support is very very slow (took over a week to get back to initial contact) and still no resolution. Before this glitch I enjoyed game so if they fix the issue will come and edit both review & stars..Sunny870Version: 1.7.1

✓ In theory it’s good.....I enjoyed the first 6 levels of this game, however I can’t progress past level 7. I complete it and it freezes after the last customer has gone. Update to above review: the level 7 issue has been fixed but now there’s an issue with one of the ads. I’m unable to get any bonus’ or speed up upgrades which makes the game unplayable because without bonus’ it’s almost impossible to earn gems. The Slots ad never ends, no cross appears to escape from it and it just freezes. The only way to escape it is to force close the game, and by doing so you lose your bonus anyway. Please get rid of this ad or fix it.ColonelkayeVersion: 1.5.4

✓ Does not work....I have invested a lot of money in this game. It is constantly ‘glitching’. The main character - Oliver- doesn’t pick things up or doesn’t do the task you selected- and I kept using all the extra options to get through the levels. But now I am in the Arabian Nights hotel and Oliver is not filling the candy/pop machine. He gets the supplies- but won’t go to the machine to add them. This is at several places within the game. I tried to have him add them at the beginning of the level- nope- that didn’t work. I then waited until someone actually wants something from the machine- nope- that doesn’t work. All the ‘guests’ line up for something from the machine, and to actually complete the level, I kept paying 10 diamonds every time a customer wanted something, got angry, and didn’t get it. I then paid the diamonds to continue because the game would stop for every dissatisfied customer. I have tried playing this level for several days- not using any more diamonds. Always ends for unhappy customers. I’ve finally decided that I’m done. What’s that definition of insanity again- doing the same thing over and over and hoping for a different result? Yeah....no..Momto2sonsVersion: 1.8.2

✓ Please read meThis game is great, I have been playing it for a while, but there is one big problem. You see, when I was playing a level, especially a hard level, if I don’t use any of the boost like the speedy shoes, or upgrade any of the equipment, it has like a 20% chance not letting me complete, reasons are I didn’t earn enough money. But I have served every customers in the green time zone. And I have watched ads to earn diamonds and spin the wheel, but still I don’t have enough money to upgrade the food out the drinks. And it would be great if the producers can fix this issue. I have wasted all five of my lives trying to complete level 20..OceanPrincess2008Version: 1.13.1

✓ Great game but can’t play it!I really enjoy this game, it’s quite addictive although I do feel it’s quite hard to earn the crystals. But the main reason it’s not 4 or 5 stars is because now I’ve completed all the levels I can’t play at all! Really need to be able to go back and play old levels while we wait for the next hotel. Also didn’t complete all of the upgrades for previous hotels, but there’s no incentive to since I can’t even go back and play them..DykvdylmceaVersion: 1.5.4

✓ Still crashing and cannot playAfter the recent update, the game still crashes and boots to the home screen after trying to claim the daily reward on opening the game. There is no way to skip this and as a result no way to enjoy the game.UOPayrollVersion: 1.7.6

✓ BuggyIm currently on Hotel 3 which is the forrest lake house and i just keep on loosing levels due to a clicking delay in assigning customers to their chosen colour rooms, so i find my self keep on clicking on the room which eventually allows me to place the customer to the room and this causes me to lose the level especially on the colour coordinated and avoid angry customer levels. I thought it was my device but i closed the game down a few times and it still buggy. Because of this issue, I cant pass these levels unfortunately.HbjjghjvVersion: 1.3.11

✓ Diamonds not workingHi I love this game. I was very excited when the new property was release it worked really well till the latest update. Now with the Diamond won through watching ads they don’t work. I can see them but when I go to buy an upgrade with them doesn’t register them and it keeps sending me to the buy now screen even though I have 54 I’m not able to buy anything that costs more then 3 diamonds. Please please fix this I really want to play again..Aimee_Cakes_10Version: 1.2.7

✓ Can’t progress!At times it’s impossible to progress! You are given achievements to satisfy but the game works in a way that it’s actually impossible. For example, you have to get complete satisfaction from your guests but can’t put them in the right coloured room as they are already full, you wait for the room to vacate but it doesn’t in time and the guest is annoyed, therefore no satisfaction from the guest. Waste of time! Also, you can’t go back to previous hotels, no replay ability at all.Azman9671Version: 1.4.1

✓ Decent game but buggy?I like the game. Wish you could go back to a completed hotel and play more levels. Not forced to purchase gems all the time so far… However I opened my fourth hotel and the first level then the game crashed. It now won’t load. Not sure if it’s a bug but I’d like to play as I enjoy it and I’ve spent money so I wouldn’t like to start all over again. All in all the instructions are straightforward with some challenging levels, different themed hotels and features. This game a great way to pass time..Seni_HVersion: 1.5.1

✓ Impossible levelsIdea seems good but can’t get past level 8 as there isn’t enough people to like service, I finished level perfect a few times and always end up 18/20, in app purchases would make it easy but not prepared to commit after only a few levels Not enough options to earn gems or coins to upgrade past the issue and feel it’s likely to happen on a later level as well.DamovvVersion: 1.4.0

✓ Game won’t loadIt was a good game. Until recently it started to freeze in the middle of the game. And now I can’t even load the game..KristinchanVersion: 1.4.1

✓ Love the game, hate the updateI’ve been addicted to this game for the last two months or so. I beat the first four hotels pretty fast and waited patiently for the newest hotel to be added on. However, since this new update the game won’t let me collect coins from any of the other hotels. When I open the game after 4 hours I’ll be able to collect the coins from the new hotel but the timers on all the other will say I still have 4 more hours to wait... every single time I check it. This morning it finally gave me the option to collect from the other hotels but when I clicked on them to collect the coins never went into my little bank thing. It’s mostly frustrating because I’m stuck on a level and I can’t upgrade any of my stuff because I literally have no way to get more coins because of this problem. Plus the married couple in the new hotel never pay for anything and I feel like that’s the reason I’m even stuck on this level. Like who do they think they are? Using my hotel, time, and money and then boating off like a couple of jerks? The update kinda makes me want to just delete the game tbh. How am I supposed to play if I can’t even upgrade my stuff Update: After posting this review my progress in the game was completely deleted. I’m giving up on this game.LucidlivingVersion: 1.5.4

✓ Fun but expensiveI’m so bummed out. I started playing and I was really enjoying it. But I soon discovered that because you are unable to replay levels, making it impossible to get through without spending buckets of money. You need to make improvements on your hotel in order to beat levels. But if you fail the level, you don’t get to keep the coins you earned. So if you need improvements in order to advance, the only way to get the coins you need in order to do so, is to buy them. As you get further in the game, the cost of improvements gets higher and higher. I got to the second hotel (bought about $20 worth of coins and gems in order to get that far) and now I’m stuck unless I buy more. I just can’t justify it... I’m sad. I was really enjoying this but it’s only my first day and I’ve already spent that much... it would get very expensive very fast. Just don’t bother yourself with it.Lggomez2020Version: 1.5.4

✓ Use to be funI was really enjoying the game but the waiting for levels is horrible. Will there be more levels? How long until we get more levels? Or should we just delete and find new games to play??.Mitch_14Version: 1.7.3

✓ Not worth itI spent more time watching ads than playing. Game is hard to enjoy as it requires a lot of watching ads and paying real money to proceed with the game. When I got to level 40 it made me go to a new set of game which I started to level 1 and lose all my upgrades. I couldn’t upgrade as I have to pay for diamonds or watch ads that are available every 4 hours.NeedytechsavvyVersion: 1.8.2

✓ UpdateWhen is this being updated..2020 nzVersion: 1.3.11

✓ Sakura flower resort level 54Hiya, really enjoyed the game so far and have happily progressed to the 4th hotel. However, ever since the upgrade this week, level 54 is near enough impossible to complete with 50 likes and no customers lost. There are not enough rooms to accommodate the influx of customers and trying to fulfil all customers demands too at the same time without losing anyone, is a big ask! Won’t be playing anymore until logic is sorted out as it is no longer fun or realistically achievable to play..Tweetyfie80Version: 1.5.5

✓ Buggy updateNot sure if it’s just my phone, but the latest update made the game so glitchy and annoying! I’m at the forest lake and one tap on the screen is counted as double in the game. For example I want to grab one cup, but it grabs two. When I need to grab the recycling bags after customers leave, I click on the room to collect that one bag, but it grabs two and there’s still a bag left at the door, after getting rid of those two I try to grab the other one at the same door and still, with one tap the guy grabs two bags again and there’s still a bag left, which doesn’t let me have empty rooms for new customers which makes me lose the game in a very silly and confusing way..LilqtloVersion: 1.3.5

✓ It restarted meHi. I am just writing to ask why I got kicked out of the game mid playing in honeymoon hotel. And now I’m forced to start over! I paid for gems and such along the way, so I’m really mad I have to start over. Can someone please reset me back to the honeymoon hotel and restore me to my 10,000 coins and 30 gems?!? Thanks.Breezyb2021Version: 1.7.5

✓ Was fun...for 5 levelsAnd then you’re forced to buy the gum all machine in order to finish that level. Without it...18/20 likes, cause the 3 or so that you don’t get likes are....on the gumball machine! So....this game lasted all of 20 minutes and it’s being uninstalled. These games need to take a hike from the App Store. Piss poor business model to force someone to pay for a free to play game. Get off the pay to play game train. If I want to enhance my game experience sure I’ll pay for your ad ridden game. Not to mention the game doesn’t match any of your ads. It’s illegal in my country for this to happen. May want to ship up before someone sues you.PallacronVersion: 1.2.16

✓ Don’t waste your timeGreat game. Not for 4+ years. Stages are nearly impossible to pass without purchasing items, still no guarantees. If I’m having a hard time pass a stage, then my 5 year will definitely not pass the stage. Developers, you took the joy out of playing. Response to developers. Arabian lvl 57 requires 63 likes. Show me a 10 or 15 year more kid who can pass the stage without using extras or spending money to purchase the extra items. This was true for an earlier level, where I was only able to pass with speed extra. It’s ridiculous that I get 5 guest in a roll wanting the gyro wrap and still trying to get a thumbs up. As well as having 2 guest wait on a room where it’s occupied with guest still ordering things. It’s a micro second difference to get the room clean and hope you can beat the clock....which by the way is already red. I don’t see how the bell hop can make it and get the thumbs up. Been on the same stage for 2 wks now. Nearing deleting the game..Panqueques CalienteVersion: 1.7.0

✓ Really good until I uninstalledJust today I have now noticed that when going to pick up items it automatically does 2 eg : like the steaks, I’m rushing around and this is costing time and is impossible with the wasted time the guy takes saying I can’t pick any more stuff up I feel it’s almost impossible, I uninstalled the game and reinstalled in hopes this may fix it but now all progress lost and the issue is still happening, until this point I was really enjoying the game but this bad Experiance has ruined it for me an now I lost all the progress made compounds this, I was up on level 40 on the 2nd place.Tommy316ukVersion: 1.3.5

✓ Getting close to delete buttonI’m trying to stick with this game because I’m watching the videos enough to buy the upgrades but how about giving th bellboy or receptionist a helper? And it seems to take forever for him to recover when you send him to the wrong place. Why send 4 customers back to back with the same color, seem like a set up for failure. Last but not least is why is the Arab man in a limo with a cheetah, why is the black guy a basketball player, why is the black woman full figured and angry? Stereotype much?? Just make people look like people without the stereotype...for that you can get a quick delete So I re-downloaded and it played better when I took my time. At the log cabins though, the grill and fish are so small it’s hard to check people out and get the fish off the grill because the coins cover the grill. Doing better but come on don’t make it unwinable.Dinka 214Version: 1.3.11

✓ Was a great gameWas a great game until the update, now there’s a glitch in game where the bell boy always picks up two items instead of one making it really difficult to play and win without using power ups. A shame as I enjoyed the game..TOK7568Version: 1.3.5

✓ Like this game but I’m having a lot of issues!Since the latest iOS update, I get to a screen that says our first hotel is having a large influx of guests and asks me to click on the area the hand is pointing to. I cannot click there as it doesn’t respond. I’ve tried turning the screen in case it was my phone but it still doesn’t work. I also had an issue with hot dogs where the counter to receive my upgrade was counting up instead of down. I hope there are fixes for this and an update very soon as I have paid for a few items in game!.Chrisdunne84Version: 1.7.0

✓ My doorman is not movingI quite like this game but for some reason only the receptionist is moving and not the doorman. Can this bug be fixed?.Ylee144Version: 1.11.0

✓ Love this gameThis game is not easy. But you get free diamonds and boosts a lot. I finished the entire game in just about 2 weeks. Even if I didn’t have time I play I went into collect my coins and diamonds. Love it can’t wait for update. Some boards are hard, use your boosts wisely. If you get stuck on a board keep playing the board it will switch up after a some time of not passing. Waiting patiently for a new hotel. Edit this was one of my favorite games. I’ve been waiting months for a new hotel and today I was so excited to see the underwater hotel. But somewhere they made the font smaller. It’s very hard to see what ppl want in their milkshakes. I hate it. I was loving this game but now not so much. I have passed all of the hotels months ago. The latest updates to replay the existing hotels for the silver coins is impossible. One level I’m on you need 13 smiley faces but you only have 12 customers. Seems like a money grab they want you to spend diamonds to get more customers. And diamonds now you have to wait 24 hours to get 2 diamonds. Instead of playing old hotels for different coins, just make another hotel..Ginger0206Version: 1.10.2

✓ Not enough handsWas working fine, latest update now picks up 2 things instead of 1. I.e pick up 1 rubbish bag, end up with 2 from the 1 room not leaving hands free to carry anything else..PrncsplutoVersion: 1.3.5

✓ Force to Pay to pass levelThis is a fun game but it wants me to purchase gumball machine just so I can pass level 7 or make a purchase of diamonds. I hadn't played the game for 15 mins yet. 👎.Krn226Version: 1.7.3

✓ My game is not workingI love this game but for some reason when I go to clean a room or making a hotdog it always picks/makes 2 even tho I only asked for one! I’m trying to pass levels but can’t with this problem.Caitlan_33Version: 1.3.5

✓ GlitchesHaven’t been able to play this game in weeks. Have been doing all the latest updates, but when I try open the app it shuts it down straight away so I can’t play it..2180AlexVersion: 1.7.1

✓ GlichesDoorman in the 6 cabin (yellow, green and blue) after a certain level the doorman starts near the tea but won’t move… so unable to complete level….frustrating.KozietteVersion: 1.13.1

✓ Freezing at beginningI usually really love this game but recent update has stopped the game from loading.. When you open the app it freezes straight away, please update.N0va0512Version: 1.2.16

✓ Doesn’t workWhen I try to make a hotdog, pick up a drink, or supplies to clean up a room, the bellboy always tries to make/pick up more that 1. It slows him down and I am not able to complete orders on time..Three leaf cloverVersion: 1.3.5

✓ Don’t botherGame was fun until it started crashing repeatedly. Couldn’t watch videos to get freebies, would crash in the middle of a level, etc. To top it off, got to level 20 and now it crashed and set me back to level 1 and took away all my upgrades, don’t bother wasting your time on this game.33322333Version: 1.7.5

✓ Japan level 29Although a very addicting game the glitches comes every now and then like in this particular level I’ll finish it but won’t let me claim my prize or move to the next one I don’t know I’ve rebooted the phone , app and everything but it ain’t working plZ fix.TkA2134Version: 1.3.10

✓ Don’t work anymoreI loved this game. But the last update I lost my game and it is only partially reset. I get to the correct level but my boosters are gone and says not available until level 7. I’m on level 54 on the 5 th hotel. So I had to delete it.Puzzle_madnessVersion: 1.10.2

✓ Too hard to get aheadLike other reviews say, it’s too hard to get ahead and upgrades are WAY too expensive. I’m only new to the game and spent less than three minutes on it today and still can’t get past the level I was on yesterday. Yes developers - even after my daily reward and passive income- still not enough for any of the ridiculously expensive upgrades. I was also not offered any ads to watch either. Hope these reviews are considered because there are a plethora of more user-friendly and enjoyable time management games out there..Bj@sydVersion: 1.2.7

✓ New update terribleI loved this game a lot of fun until the forest level. Can not click on bbq when people at the desk or photo booth. However with persistence I kept playing slowly progressing but loosing many boosts and gems when levels failed due to the glitches. However it got worse! Today it updated and won’t play properly now. He picks up two of each item every time so hands are full and when picking up garbage he gets two bags in hands instead of one and the bag also still stays in the room so you can not check guests in. Impossible to play now..Phoenix00000Version: 1.3.5

✓ UmUm I just bought a deal in the game then it took my money and the app keeps crashing it’s annoying bc I loved playing the game.Ho ho holidayVersion: 1.12.0

✓ Glitches!!!I really like this game I recently downloaded it and cannot put down. The concept is really cool and simple. I really enjoy the gameplay, but it is affected by this one glitch in which Oliver will get 2 of every item therefore spending a lot of time and not getting to the customers on time. There’s also no way to cancel an action so if I miss click I’m done for. I though that maybe an idea could be that if you press and hold on an action, it would cancel it, because it’s really frustrating. Finally the amount of micro transactions and ads is not that bad. I thought the devs did a good job with that. Maybe though, I could pay for a non ad version. That would be really cool because the amount of money you make after a mission is barely anything, Corning you to watch an ad to double it. Overall I think it’s a great game I enjoy the visual progress that is made and I’m glad I found it. I do hope you take this as constructive criticism..MeepthealienVersion: 1.3.5

✓ Fun game but sometimes too hardAm really enjoying this game but some of the levels seem to be a bit impossible unless you spend money. I am currently stuck on a level and have used sooo many lives on it. I have done everything within the green time limit for each customer and they have all given me the heart eyes but I am still short on the money goal for the level. I don’t have enough money or gems to upgrade anything else and no other levels are playable to earn more gems or money. Stuck in a rut now of constantly replaying the same level hoping for a different outcome..AnnaaabananaVersion: 1.9.6

✓ It’s a fun game but...It’s a fun game but once you get to a certain level, it becomes virtually impossible to beat making the game un fun. If I wanted a mastermind game I would’ve downloaded it. the algorithms require you to use most of your coins & diamonds earned in one world before it lets you proceed to the next. Then once you get to the world that I am referencing with the magic carpet and try to use your perk awards (the customer who spends a lot of money, the one where no matter what room they go to the colors will still count, & the speedy shoes) then the round will throw in extra things that they weren’t before you pressed to use the perk. I screen recorded to show my tech buddy to make sure I wasn’t tripping. Then they run ads all of the time so they’re making money from it but do things like that to attempt to manipulate you to spend money. Thankfully I haven’t but I’ll probably be deleting this game and just downloading the original door dash. Don’t have these problems with their games..Gam3r3000Version: 1.9.2

✓ Good game but massive bugs or fixedEdit: funny how after this review my game has completely lost all saved data and sent me back to the beginning Ive noticed when you click on the globe to collect your coins for each restaurant it started at 3hr 50 before next collection i looked again 5 mins later and it said 3hr 58 mins went again 5 mins later and it went to 3hr 90 i watched it then and when it clocked down the seconds from 3hr 90sec it then went to 3hr 89sec so its fixed somehow or a bug.ChellygiigiiVersion: 1.5.4

✓ To new comersI would rate this higher, but the levels are too difficult to do sometimes without purchasing diamonds or a special package in order to complete the level. i’m at level 40 and it’s already becoming impossible to not uninstall this game, although it could be fun it’s seems impossible to even complete some levels without needing to spend a whole load of money on this game..BananachockcockVersion: 1.7.5

✓ I want to love this game!I absolutely loved this game and had beat it all the way through (with the hotels that were available at the time) and accidentally deleted the app which deleted my progress. I honestly wasn’t too upset cause I enjoyed playing through the levels again. I had beat the whole game without spending a cent the first time. Now with the new update that just released it is absolutely impossible to beat most levels without using powers. I understand a hard level every now and then but every single level being impossible is just ridiculous and makes the game not fun to play anymore. I have saved up enough coins and gems to max out every upgrade in the 4th hotel and I still have to use an extra power to beat every level cause they have made it impossible... please fix this! You have a gem of a game but if you make it impossible to beat at a certain point then you will lose your clientele....JMSAMMVersion: 1.5.5

✓ Frustrating.It’s an alright game but it gets annoying when you start playing it, and then you buy a power up that costs 10 gems just for the game to freeze and not reimburse me for the power up when I was unable to use it or even play the level with it..HaremaHVersion: 1.12.0

✓ I’m outYou can’t progress in some levels without purchasing more coins. As I do, I’m a sucker sometimes and I pay money however in this case when I go to purchase it does not work. I have tried countless times and it’s pointless playing the game any further. I even emailed the developers to inform and no reply so I’m done. It’s a great game but the coins you receive are worthless overall unless you pay real money. Good luck!.OllstuVersion: 1.3.7

✓ Love/hate relationshipI really do like this game, even love it BUT I'm growing more and more frustrated with the levels and access to diamonds without having to constantly keep paying. You can only earn 2 diamonds within a 24 hour period but to upgrade to be able to pass a level it costs like 5-7 diamonds. I’d rather have to pay for the app than constantly keep buying expensive diamonds. Also, after waiting months and months for new levels, they are nearly impossible to pass without spending your diamonds AND using special items like fast feet etc. I expect to be challenged but it’s getting out of control. I just played a perfect game (all my guest left with a smile) and used fast feet and my hotel is almost completely upgraded and still didn’t pass the level. How? Another thing, why is it 10 diamonds to continue a level after it’s over and you haven’t won? Sometimes I’m only 5 coins away or one like but it charges the same price as if I need a lot of extra to complete it?.KWill504Version: 1.10.2

✓ I like this game but…This game is great but I’ve already passed all of the levels that I can’t even continue which is frustrating because I cannot do anythingAt all which is causing me to lose interest I’m about ready to delete the game because I can’t really play. The developer should find a way that you could at least play something while you wait for the next hotel to get done being under construction. If there was a way I could continue to play daily without waiting for the developers I would most likely Elevate my rating. UPDATE: I LOWERED MY RATING FROM A 4 STAR RATING TO A 1 STAR RATING SINCE I CANNOT PLAY ANYMORE BECAUSE THE NEXT LEVEL IS STILLLLLLLLLL UNDER CONSTRUCTION. I WILL CHECK FOR ANOTHER UPDATE WITH MORE LEVELS AND IF THEY HAVE NOT FIXED THIS PROBLEM IN ONE WEEK FROM TODAY I WILL DELETE THIS GAME. NO ONE WANTS TO WAIT THIS LONG TO PLAY A GAME. I AM OVER IT! UPDATE: NO WAY TO PLAY ON AFTER BEATING ALL LEVELS, I EMAILED GAME DEVELOPERS AND THEY TOLD ME TO WAIT LONGER. I WAITED ANOTHER WEEK AND STILL NO RESPONSE. UNFORTUNATELY I ENDED UP DELETING THE GAME. I WILL NOT WASTE MY TIME ON A GAME THAT I CANNOT PLAY. I AM UPSET THAT I WASTED MY TIME. THERE ARE SO MANY OTHER GAMES THAT HAVE THEIR STUFF TOGETHER WHO APPRECIATE THEIR LOYAL PLAYERS..Monster MommmmmVersion: 1.4.0

✓ Good Game but way too many glitches after updatesI actually like this game and I’m not a gamer per se. But every time there is an update be ready for a glitch to happen. The most recent one is pretty big to me though. Recently when my bellboy grabs anything it automatically doubles in his hands which makes it difficult to pass levels that require not to toss out any excess to pass that level. So if you tap once on hot tea, fish or even the trash...two automatically appear in his hands and it throws off your distribution schedule. So as a non-gamer who has spent money on this game it’s pretty disappointing cause with all the glitches that randomly appear you never know when you’re going to be set up for automatic failure which in some cases means losing your real money sent. I’ve tried reporting it but this issue still hasn’t been resolved. And after reading some of the other reviews if I delete the app for reinstall I’ll lose all my progress and money spent. So something to be mindful of when playing this game. I’m currently on the 3rd board level 60 of the cabins. And unfortunately with the latest glitch I don’t think I’ll passing it anytime soon. Totally just wasted my money..Shay0411Version: 1.3.5

✓ Too many glitchesGame starts off good. Higher levels seem to have more glitches. Upgrades go into negative time. Level freezes. Game stops midway through a level- remaining guests don’t appear so you’re ‘stuck’ and you lose your selected features (eg speed,etc) even though it’s not your fault you can’t finish that level. Bit of a rip off really when it comes to losing features when it’s not a user error. Would live to see these credited back!.CM_GCVersion: 1.6.0

✓ Okay GameThis is one of Hotel/time management type games. Graphics, compared to the others, is definitely low-end. The game play is good. Overall, not a bad game. It does have issues though. For one, when checking guests out, Wendy doesn’t seem to know how to check out more than one guest at a time. She just shrugs at you until she’s ready for the next guest. Oliver, when he cleans the rooms or prepares food, ... um... let’s just say, his actions look a little ... inappropriate. But the big issue I have is that gumball machine or whatever it turns into when changing hotels that you have to pay real money for. Even if you don’t want this thing, the guests will still go to it. There should be an option to either pay for it or hide it from the scene altogether. It’s annoying to have to wait for them to wait on this machine. And you can’t go back to previous hotels to play to get more coins. You can only decorate. Big whoop!.ST4CoolGamesVersion: 1.7.5

✓ Great game to play for short periods of timeThis is a great game to play as a get small free moments between having to tend to my children! I really like this game and found it to be generous with gems. The problem I have at the moment is in the fourth hotel, level 30. I keep passing it but it’s frozen at the end. There may be a bug or something but I keep closing the game down to stop the freeze, however when I reopen, I need to replay level 30..LittlenigzVersion: 1.5.1

✓ Deleting this appI was really excited to find this game because this is my favorite type of game. I very quickly learned that there was no way to progress in the game without spending real money. You can passively receive income every four hours but it is game money, not gems and without gems you cannot do anything. Occasionally there is some thing you can watch but the buttons don't work. there are daily gifts that occasionally give you a gem but it gives you one every couple days so it'll be days or weeks before you can do anything with them some of the power ups actually do the opposite of what they are supposed to do. Another fun fact, if you want to ask a question or feel like you're having a problem with the game, there is no support to click on, at least not that I can find. There are not that many places to look for it and I looked in them and don't see anything. so if you decide to play this game, by the second hotel you will need to be paying regular cash and I'm unwilling to do that so that's why I'm deleting..MesmithieVersion: 1.2.7

✓ Excellent Customer Service, however game glitchesI have enjoyed the game so far, however after purchasing diamonds (there was a special offer) Level 7 on Forest Lake kept freezing and I was unable to pass the level despite using the extra boosts. The guy just celebrates but the page is stuck. I have raised this with the developer and they were very quick to respond. I am awaiting further information as I have sent a screenshot as per their request..JamLawsonVersion: 1.5.2

✓ Lots of fun but too hardSome levels get way too difficult and require to buy upgrades and still no warranty you will pass the level. Seems like they force you to pay to finish the game. Also if it glitches. And it does a lot. You don’t get your power ups back..KijasVersion: 1.13.3

✓ Doorman storyThe game is fun but sometimes in certain levels the game is impossible to win. In the second hotel level 15 keeps giving you four of the same coloured cards and expects you to not lose an order at all and collect stars from completing all orders perfectly. This is just impossible especially as you have to also do the orders of food for in the hotel. The game needs gems to upgrade things but it is impossible to get gems as you need to collect them but you can’t earn them because the levels are impossible. The gems are just a way of you to spend money on the game..TashaH0202Version: 1.7.5

✓ Glitch?Really enjoyed this game up until level 40 onwards where every time I clicked on the cleaning or food stands the character automatically picked it up in both hands as if I had clicked it twice (I haven’t, it does it on everything) meaning I’m wasting time prepping the foods/cleaning supplies two times when I only need one at that moment and sometimes ending up having to quit levels where I can’t throw an item out as the character has automatically picked two up which I can’t use! Makes it impossible to pass a level given how fast paced the game is..KatherinestevensVersion: 1.3.5

✓ Buggy/glitchyI absolutely love this game but sine the arabian nights hotel was added it has been full of bugs. My lives never renew (take upwards of 20 hours for just one life) upgrades dont work properly as the countdown timers just go into negative, and can never collect the cash from pst hotels due to the same timer issues. Aside from this levels freeze where it doesnt register that last customer checking out and you’re just stuck there until you quit, regardless of whether you met the level objective or used powerups you lose that and have to start again. Have tried to use the feedback function in the app but since the most recent update it doesnt work properly. Will happily edit this review to 5 starts if it becomes bug-free as i do love this game but currently with only 1 life being gained per day and no upgrades available, it’s just not worth playing. EDIT I received a response to say this has been corrected and that i should update the game. However i have the latest game version and still my hotel upgrade timers and past hotel cash collection timers are in negative time and I cannot collect/redeem these. I have spent gems and coins on upgrades that are ‘stuck’ and i cannot complete harder levels due to not being able to upgrade the hotel....Skottie123Version: 1.7.0

✓ Still impossible to win at higher levelsI played this game addictively about a year ago and stopped because I hit a high level I just couldn’t win, regardless of how much money I forked out. I reinstalled the game thinking that possibly, hopefully, the developers had taken note of this gripe from many players, only to find that nothing had changed. I have no issue paying for power ups, etc, as people need to get paid for developing and maintaining the games I use for entertainment. I don’t like being ripped off and where’s the fun in being stuck on one level for weeks and weeks at a time. I’ll be deleting yet again - won’t be back this time..Ladar1915Version: 1.13.1

✓ BUG in underwater story.I love this game (and have spent lots of money buying gems) but there is a bug that has cost me lots of money now. Ever time I buy the rich man, a glitch happens where the characters freeze. If I pause, nothing happens. If I shut down the app, I lose the game and the booster I have purchased. I’ve lost 30 games to this glitch and I’m very frustrated. I’ve not had this error in any of the other levels..AH719Version: 1.8.2

✓ A good game, with a short-coming... In money.This game is nice, and reminds me of Cooking Diary, but I’m stuck... And I can’t progress. Regardless of how many times I retry a level (even one with the speed boost on Oliver) I earn nothing and the primary objective of the game is to steadily upgrade equipment using the money you earn. I am stuck at 12 coins and cannot upgrade my equipment at all—I am only on level 15. It appears the game wanted you to level up the prices of goods, but I was focused on the time it took to produce the goods. Now, I’m at a stalemate—I cannot earn enough coins to complete a level. Overall, it’s a good game; it would be nicer if you were able to keep some if not all the coins you earned through your failed retries so there was hope you could upgrade something for a higher chance of success your next try. At the moment, I am stuck waiting for money from some other source like daily rewards or passive money from in-game locations... Which is 3 hours later. But perhaps for some people by that time, interest in the game may dwindle..Kit_112Version: 1.2.7

✓ Level 8Level 8 is impossible, I’ve tried now over 20 times to complete it. It asks for 20 ‘likes’ and I satisfy and earn every like from every customer but it will not let me get the last two imaginary ‘likes’. However I have enjoyed the game so far and it looks interesting. If you could fix that level, it would be a fantastic game and definitely would recommend.Ltthecreator25Version: 1.2.16

✓ Level the 3rd hotel is too hardI loved this game so much but the third hotel is just impossible to do..QpdnqnisVersion: 1.7.3

✓ Love the game but now glitchesHave really enjoyed playing this game but I have no started to get a lot of issues, I have completed level 49 three times now but once completed the screen doesn’t pop up with the coins etc and just freezes. I have emailed a screen shot and await some response. I got a response...it said we resolved this issue days ago so please update the game...I had and still had the issues. Please please fix the bugs, I have actually spent money on this game and expect it to work. Sometimes it is so in responsive I can’t tap people into a room, and the new voucher advert is rubbish as you stay on that screen and have to close and reopen the game..JobossssVersion: 1.5.3

✓ RiggedLiterally did amazing on level 31 got every customer in the green and still didn’t win... interesting.MaddycharltonVersion: 1.7.5

✓ Great but expensiveI really enjoy the game, it’s fun and addicting but it’s quickly becoming apparent that unless you spend money on buying gems and coins it’s really hard to proceed. There have been quite a few levels where I kept losing the level because I couldnt afford upgrades but by losing the level I don’t get any more money to do the upgrades unless I pay for gems and cash, or wait until the next day. Doesn’t sound like bad idea but the whole point is I have the time now to play now. stuff like this makes me want to stop playing..Dn78218Version: 1.7.3

✓ GlitchHad to delete the game because it started to not work and glitch and i couldn’t make the sushi so i’m pretty sad cause i had to delete but it still wouldn’t work. before that it was really fun.A.XR.WVersion: 1.3.5

✓ Confused...Level 36 of Arabian nights, they want you to get 14 rooms correct but only give 13 customers... forcing you to spend diamonds to get another customer.Captain8204810Version: 1.7.3

✓ Pretty good gamePretty good game but needs work for starters these upgrades cost gems and money and we don’t get many gems! Also these customers want the same things at the same time and the appliances only make one! The boosters are 10 gems for 1 and the upgrades are like 5 gems a piece and the videos we watch only gives us 2 gems per video and we can only get watch 1 video every few hours. Then when I’m tapping the screen the door man doesn’t move! Might I make a suggest the first few upgrades should cost only money then work our way to gems. Allow us 5 videos a day if we’re only going to get 2 gems. Instead of 10 gems and I booster it should be 10 gems and 3 boosters! Also if you’re not going to use any of that then can you add another doorman? I will have 4 orders for the skewer and it only makes one salmon at a time. The teapot is very slow at making the tea and truthfully those berries are just extra for no reason. It sometimes not majority of the time it feels like you want us to lose so bad that we spend real money on the packages but kids who play the game can’t do that which will make them delete the app and play something else!.ThelonelyloserVersion: 1.3.11

✓ Good gameBut when will the next up date come? Been waiting for ages. I’m going to delete it in another week because no new up dates and a little bit over waiting for it. It’s a shame because otherwise it’s a good game.GtrfedsrtVersion: 1.2.16

✓ Hard to clickI’m stuck in the honeymoon level. Every time I click on the laundry it doesn’t work, I have to click there 5-4 times. Which makes it hard to play the game.Anifares9356Version: 1.8.2

✓ Not enough coins to progressIt is a great game in concept but doesn’t produce enough coins to let you progress in the game. Engaging in the beginning but then it gets so hard to complete levels and have to purchase blue gems to progress with packages that are quite expensive. I am happy to pay to purchase these items but very frustrating to sit on the same level for days at a time (even after purchasing). I have deleted the game..SueKratzVersion: 1.2.7

✓ HorribleActually the worst game. If you have to wait months and months for new levels….someone isn’t doing their job. Ridiculous..ASud was takenVersion: 1.11.3

✓ Glitchy!Great concept but very glitchy... I just played using power ups that I paid for, and they didn’t work. Then the sushi didn’t work, or the head pieces, even though I was tapping them. Have wasted money on this!.JamDee73Version: 1.3.5

✓ Rigged & BuggyGAME IS A SCAM; Read update for info!!! It’s pretty much rigged for you to fail. I actually broke down the math. If you do everything perfectly for all seven customers, you can get $4 at check in, $2 per soda, and $4 at check out. In other words, you’ll earn $10 for each customer if you serve them perfectly. The problem is that with only 7 customers, you can’t earn more than $70 but to pass the level, but you have to earn $75 to move on. UPDATE: So I ended up deleting and then reinstalling the game. When I did that, the level now earned $5 at check in and then again at checkout allowing me to mathematically pass the level with perfect performance. But now I’m at level 15 which OVERNIGHT has added a gumball machine feature without any warning or explanation. You cannot mathematically pass the level without it. The cost? You must pay $3 (real cash) in order to get it to work. This game is a total scam..YogiDoulaVersion: 1.2.16

✓ Used to be goodI got addicted to Thai game very fast.. till I got to forest lake ... u can’t collect food from the bbq coz of where its places behind reception. Even though I’m collecting garbage bags they don’t leave the room open for guests. Picks up 2 things at a time even though u click it once. So many issues. I actually bought several packs and have wasted them all. And today the game constantly boots u out and u lose ur gems that u u selected to make everyone run faster. Very disappointed have wasted so much money in the last week with bugs and getting booted. Everyone needs their gems and bonuses all given back to them and move the bbq to a better place in forest lake so u can collect the fish when it’s cooked... so many issues .. very disappointing!.KimnothappyVersion: 1.3.6

✓ A bit aggravatingIt’s very hard to progress in this game which takes away a lot of the fun. I play a lot of other time management games and much of the boards in this one I have done so far feels almost impossible without using boosts. It does not seem progressively hard, but it seemed difficult from the beginning. It takes A LOT to upgrade. Why can’t upgrades only depend on coins? It costs you coins and gems to upgrade. And gems a very hard to get. This is actually the most difficult of all the games where you need to earn gems, to earn gems. Very very hard to earn gems. I have seen many other reviews in regards to making gems easier to get to upgrade...in all fairness I don’t know what they have done to make it a bit easier to earn gems. But I have had this game about a week and it still stands that it is hard to earn gems. Games should be fun and sometimes challenging, but not aggravating. I think I’m going to look for other time management games that make it a bit easier to enjoy the time..Fragrant BurningVersion: 1.3.7

✓ Ok game but issues since latest IOS updateIt’s an ok game, but since the last IOS update when you send the doorman to pick something up he is always trying to pickup two things. So if you send him to hotdog cart, he will make two, if you send him to the cleaning cart, he picks up two cleaning kits, and if he has something in his hands, he keeps pausing and it shows the cog as if you are telling him to do something when his hands a full. This makes the level impossible to pass as he is not allowed to loose anyone and needs all likes..Terr1zVersion: 1.3.5

✓ BugWhen I open the game, it’s stuck with an order delivery and I can’t do anything. Wherever I press nothing’s happening. I’m supposed to be at the hotel in Canada and behind the order it’s the 1st level Motel. Up until now it was a good game..NenytaaaVersion: 1.7.5

✓ Very buggyI loved this game. Still do. But I had to delete because it was as the title says, very buggy. Not in the sense of playing necessarily. It’s more in the sense of lives and coin collection from hotels. I’ll be playing and it will say something like 1 hour left or 20 minutes. And then I close the app, and like shut it down by removing it from open apps. I’ll open it later and poof it’s now like 5 hours and 1 hour. It keeps doing that. Also as others have said, it’s really hard to beat levels the further you advance. I’m on Arabian nights level 7 or 9. (I don’t remember) but I have to get 29 likes and fulfill all orders. It makes me deal with the new carpet before dealing with the food that has a timer. If these would be fixed I would enjoy the game a lot more. Edit: I re downloaded it, and all the bugs were fixed. I was able to claim everything and yea. Before doing this I recommend signing in so you save your progress..*Navy*Version: 1.7.7

✓ Something wrong with the doormanAbsolutely addicted to this game. However, I’m on level 51 on the golden coast and stuck. For some reason the door man is picking up things twice when I’ve only clicked on it once. Therefore, he can’t get other things at the same time? It’s quite annoying and is prohibiting me to complete the level as he has his hands full when I haven’t even clicked on something twice..Ashiee-xoxVersion: 1.3.5

✓ Good but buggyGame itself is fine but it keeps crashing. Is very clunky. The updates take too long between levels and there are too many bugs..JubestarVersion: 1.8.2

✓ Disappointed after losing a boosterAddictive game - and it the quests on each level mean I cannot be distracted when playing. But... spend a few $$ then on that level when you’re trying to beat a hard level, game crashes and now you can’t get that booster back. Edited: I’ve now completed three hotels yet I cant move on? Are there no new levels?.MisspopcVersion: 1.2.16

✓ FrustratingSince the new update my server makes 2 of everything when I click on it once. Makes it impossible to win levels extremely frustrating.Mediator6Version: 1.3.6

✓ Not colour-blind friendlyGame was fun until the second hotel where colours were introduced: green, yellow, and pink. With the shades the developers chose, green and yellow are exactly the same to me so it’s impossible to play the game. So sad, had such potential. Colour-deficiency is extremely common: 1 in 10 males globally have it. This means 10% of all males can’t play this game. I’m surprised this passed UAT..CuestromVersion: 1.9.0

✓ Alright gamesI enjoy this game a lot but what I’m not fond of is when it upgrades to a new hotel because all the gems you spent on the last one are gone and you can’t play on the hotels you spent all your gems on. Also when you go to a new hotel the levels are really slow again which isn’t fun after you just been completing the more difficult ones in your last hotel. I wish you had the choice to carry on levels in any hotel you wanted and it is your choice to do the other hotels if you want. Just because I was having a lot of fun but now my levels are so boring because I’m at a new hotel and only one level 4.Jonathon cool boy 346Version: 1.7.5

✓ New motelIt’s glitching losing bonus very disappointed fix the problem it’s not working fix the problem.GhursvjiteVersion: 1.9.5

✓ Racist depiction of Asian People in this gameThe developer of this game has paid for advertisements on TicTok and other platforms that depicts an Asian man accompanied by a mocking sound which needs to be removed immediately. Stop Asian Hate.GskeldingVersion: 1.7.7

✓ Warning. Be careful. The company zip you off.I enjoyed this game... perhaps a little too much as had even paid for diamonds. I had completed all the levels and even requested the ability to replay levels while waiting for new levels. Today I logged on to find my progress was wiped. I’m back at the beginning. My diamonds that I’d paid for are also wiped. I did get a terms and conditions message pop up before that happened which probably said we are allowed to totally take everything that you have paid for. But how many people really read those?! Its a complete zip off. How can a company let you pay for something then take your purchases away from you? Surely that’s a crime. Be careful..LaingholmVersion: 1.5.4

✓ Doorman StoryI can’t open this game anymore! How can I fix it?.MikkamaggieVersion: 1.7.3

✓ Fun until honeymoon hotelThis game is fun and challenging, except that the layout of the honeymoon hotel makes it impossible to successfully complete. The reception desk position means you have to tap at the very top of the rooms above to select them. The laundry pick up area is so small to click on it’s super easy to miss. The cake funnel is tiny too. This level feels crowded and it’s gone from fun to frustrating. Maybe they’re trying to get players to buy upgrades?.Jenniferanns8907Version: 1.7.5

Doorman Story. Hotel simulator works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Doorman Story. Hotel simulator.