OnMail - Best Shopping Email Negative Reviews

OnMail - Best Shopping Email App Complaints & User Negative Comments 2024

OnMail - Best Shopping Email app received 30 complaints, negative comments and reviews by users. Have you ever had a bad experience using OnMail - Best Shopping Email? Can you share your negative thoughts about onmail - best shopping email?

OnMail - Best Shopping Email for Negative User Reviews

✓ Bad setupStopped receiving important email time and money no reply from OnMail after asking 2 times about this.OldtommybowsaVersion: 1.7.2

✓ Onmail SpamI like the clean and simple set up of onmail. I like that the app automatically rotates from portrait to landscape mode when needed. But I hate that there is not an opt out of spam messages from onmail themselves. Jeff Pearsal (Onmail VP of Product Design) has sent me three emails within two hours, pushing their own company and trying to force you to choose certain settings (split inbox) that other reviewers have said can not be undone and have flaws. There’s no unsubscribe option for their own spam. Not something that makes me comfortable in wanting to continue using this service or app, as promising as it may look..Flaury88Version: 1.5.18

✓ Pathetic UIPromised a bunch and miserably designed UI that just doesn’t feel natural. Sometimes it’s better to not reinvent the wheel! I’m honestly enraged by the UI choices made, really… who made this app? Would love a 1:1 Email notifications are choppy, better to use the Edison App for OnMail emails..Chan13Version: 1.2.2

✓ Very unreliable email clientStay away from this. I have try to send multiple emails to different email accounts using my OnMail email. Email showed up on my other clients and even in Spark app but never here in this mobile app. This is breaking thing for me. I can't trust email client like this. Email MUST work all the time. I will stick to Spark and cancel this..USA36Version: 1.4.2

✓ Place a l’ameliorationAller un effort.Reboot200Version: 1.3.2

✓ Not there yet…Overall nice effort by the team with bringing another email service to the market. Here’s what I think of it; PROS - the custom inboxes is a super cool idea. Something I’d love to see in Gmail as well. - fast , I can quickly navigate through multiple inboxes which is convenient. - support is responsive even for free accounts CONS - the layout/UI/ interface whatever you wanna call it — too much space in message view list, I can only see a handful of emails. Fonts are rather large and hard to read due to use of light gray color over white background. - agree with another reviewer here that the Delete button is buried under a separate menu, needs to be somewhere right on top of the message. - the actual viewing area if email messages is very small , rather narrow. A lot of space is wasted on the right side. - takes a short while for messages to show in sent folder. It’s not instantaneous. I feel the interface can do with a refresh to accommodate ease of use..Askarian0001Version: 1.5.8

✓ 2nd Review — Software, Support and Instructions Extremely LackingI left one star the first time. I’m leaving an updated one star. Upgraded to a paid plan to import Gmail account. Ran into poorly written instructions. Automated support email replied with “we’ll get back with you in 24-48 hours.” No phone contact option. No refund option. The only way to back out of this customer service disaster is to delete your account entirely. There needlessly went $50 in the blink of an eye..BisuitmanVersion: 1.0.23

✓ Pretty good with some amazing featuresI like it so far. Has some features I’ve been missing since Google shut down Inbox. But others are still missing. NEED font size options for sure. My middle-age eyes are struggling with that small font, even on an iPhone 13 Pro Max..NatefishVersion: 1.5.18

✓ SpamThe company itself will send one to two emails a day explaining they are an email service and telling you what they can do. Email. There is no way to opt out of this. Terrible..WClintusMVersion: 1.5.18

✓ Trying to figure out how to work assigned emailI was late due to being out of town. I would like to reset an Apple Watch that is not able to be changed by someone using Microsoft that has bundled all my emails together.Cardi7713Version: 1.4.8

✓ Help Please!I’ve tried to find a way to contact support, but all I could find is FAQs. So I’ll have to use this method, which I’d rather not but have no other choice. I’ve been trying to sign in to the Onmail app all day and I can’t. Just keep getting a red box saying there’s a problem on your end. I’m not even able to add my Onmail account to Edison mail. That doesn’t work either. Please help..Frank DeGVersion: 1.5.0

✓ Trying to clone ‘hey’Operative word: trying I’m not singing high praise for Hey, but at least it isn’t a bad copy of someone else’s product. If I had to describe this app in a a single line it would read: Marketing-speak layered on the self-congratulatory Hey ‘manifesto’ Stick with an app and do it justice. Right now you have multiple zombie products (with lifetime-priced existing customers no less) and that is even after the rebrand. Caveat emptor indeed.TimmytimjVersion: 1.1.0

✓ Brilliant and disappointingI want to love this app. I love the idea of this app, and many things about it. But I can’t understand why so many valuable functions were left out. It makes it honestly a bit unusable. Specifically, 1) you can’t snooze an email. So either delete it or have to keep it in your inbox until the date you want it. This is something I think many people can’t do without. 2) Edison mail has a one-click unsubscribe, which is great, but it’s not in OnMail. Huh? 3) Support for this app is non-existent..BV-CAVersion: 1.5.12

✓ Getting closeSooooo much promise … but from what I can tell. No split pane view on iPad (dealbreaker), and it seems the iOS app does not support many of the advanced features the web app does - i.e. split mailboxes, custom domains, etc, and right click functionality on iPad. Hoping for an update soon to justify my whopping $5 a month (jk - it’s cheap.) But seriously - those are some big deals for the iOS app..SbaughVersion: 1.0.12

✓ Great Promise, but some updates needed.First off, I think I love everything this app is trying to do, and I really want to like it, and use it exclusively. The problem I have is the split inbox, with no way to disable it and use just a single inbox view. While AI is good at discerning which email is important and which is not as sensitive, it is not perfect at this task, and I have been burned by it in the past, missing everything from electronic bills to my son’s school emailing to job application follow ups. Due to many of those sources using automated email sending apps and tools, it may seem like it is just an ad or something but it is important to me. I should be able to choose if I want to use a feature like that, not be forced to. If this ever gets resolved, I will give it another shot. Until then, I’ll be using Edison mail instead..AJM1924Version: 1.5.18

✓ Jeszcz nie wiem ?Skąd mam wiedzieć, czy lubię dopiero sieę zalogiwałem..LolololopololVersion: 1.5.12

✓ Surprise !Well, fortunately I read your terms and conditions before I finished setting up my account. In the description your app doesn’t show any cost to use. But if you do read the terms it tells how to get a refund ? Refund for what I thought ? Well apparently there are charges you may incur if you happen onto certain premiums? Oh also the $100 dollars a year fee to use the app. Which you failed to include on the app page where everyone else lists in-app costs. I just know that other people skip over terms and that like I used too. But I know better I do not want a “Surprise “ on my bill. Thank you so much! Mrs. Concerned Consumer.SweetPVersion: 1.3.0

✓ Not a free trial?? And app not working?I’ve been a fan of Edison but had to leave them because search is awful on their app. Of course I wanted to try this one and when I saw there was no free trial I still pulled the trigger and paid for one month knowing that it came from a serious company, but app is not working at all, it freezes or is unresponsive on IPhone 13. I expect to get something in return when I pay for something but this makes me feel scammed!.CapitanpanoVersion: 1.5.2

✓ Composing EmailsThe mobile platform seems fairly intuitive and minimalistic. That’s great, but the bottom navigation bar is a bit small, which can make it difficult to slide between splits. Sometimes it triggers the phone’s app switch feature rather than sliding to a different split. My biggest issue that has kept me from using OnMail is composing emails. For some reason, when starting a new paragraph in an email, the auto-capitalization feature doesn’t work. Having to manually capitalize the beginning of a sentence is inconvenient and ends up forcing me to copy and paste emails into OnMail rather than just composing them within the app. Having the phone’s native typing features available seems like a fairly simple thing to add, and it’s hard to understand why it’s even disabled. Also, adding the “drag circle to mark as read” feature from Edison is sorely missing. It’s hard to use any email app that doesn’t have that feature at this point. Something similar to that would really upgrade OnMail..Kinnu SinghVersion: 1.5.18

✓ Irrational erraticErratically. Tryandmark all done and no change lots of little yet big annoying issues.ColinboydVersion: 1.6.2

✓ The interface is confusingI’m guessing I’m not in the target market for this service. I fail to understand why traversing the app is so convoluted and requires selecting obscure tabs like “other” when I didn’t setup other and I don’t know why some mail appears there and other mail is in Primary. Then there’s deleting mail, the single most used activity aside from reading. Delete is behind another menu selection and, although this may seem like a trivial complaint, it’s the thing I want to do the most. And then there’s the mail list view which gives me no idea what mail I have besides the first one on the list. I’m obviously missing something and I’m guessing there’s a rather nice manual out there which I could spend the time to read to get my email but there should be an option of making this more like regular email clients until I want to take the time to learn this app..WkruegerVersion: 1.5.6

✓ Nothing special. TOO simple.Great marketing, that’s for sure. They make you think that somehow an app like this will reduce the amount of work you have. It’s not possible. It’s very attractive, but WAY too simple. It can’t accomplish 1/10 of what Outlook or Gmail would do. If that’s what you’re looking for, then you might like this, but those features have developed in most other apps because the vast majority of users want and need those features. Otherwise, when I linked my Outlook account, it messed up my Outlook‘s inbox, to accommodate OnMail’s folders. So, I had to immediately unlink it..IPad_For_REAL_WorkVersion: 1.0.23

✓ Not for average joeDisclaimer: I was looking to manage my current mailboxes for free or cheap. $5 per month is too much for me to manage my emails. I couldn’t experience what the service has to offer. I don’t think the model is suitable for average folk who at least want to try and see what the service has to offer. Instead, OnMail creates a new email for you - yep, yet another email account. In order to get a single account import you need to pay $5 monthly fee. It might be good for people whose daily job depends on how well their mailboxes are organized. The subscription models are the money generating models in today’s world. Sadly, I have been bitten too many times to stay away from those. The price point of $1 a month still sounds reasonable for me. But $5 to organize my junk mail which I’m going to mass delete is just pointless..Dpat007Version: 1.4.2

✓ Subscription based nothing free full of in app purchasesGive a try to Spark email app this onmail app is worthless no features full of subscription and in app purchases learn something from spark app developer.HARDYMANGATVersion: 1.4.2

✓ Disappointed and wanting a refundI was very excited for this service and I still feel optimistic for its future. I thought it could help save me the enormous headache I experience managing multiple inboxes, but warning, OnMail does not support G-suite inboxes and only makes sense for people who like having multiple Gmails, which I would recommend removing the word “professional” over. Now I paid for a year on an app I can’t use, and my frustration and this lost money makes me want to stop using Edison as well while I choose something else that meets my needs after having gotten excited and wasted my own time..MazinadinVersion: 1.2.4

✓ So many bugs when composing e-mails- formatting is spontaneously lost - characters are deleted from words when trying to apply formatting - no keyboard bar for formatting options - comparability issues with iOS e.g. words across multiple consecutive lines are offered as word suggestions to be saved.NofficaVersion: 1.2.4

✓ *UPDATE* For OnMail Users Only… Unless You PayWith it’s first update, I sadly have to retract my original review and 4 stars of this app. They made adding additional accounts available but behind a paywall and needing to upgrade to premium to use the function. What a huge deal breaker, I had high expectations for this company but it’s sadly falling short. There’s also no easy setup of Apple Mail (you have to set up IMAP instead) like in their Edison app, you’re better off there for other accounts. INITIAL REVIEW: “I’ve been using OnMail for a while now and the service is great - I’m glad to finally see a native app for the service. Their new app’s interface and aesthetics are pleasing, but sadly you can’t add any other email account/server other than OnMail; even though they advertise the ability to do so. I was looking forward to replacing Apple’s dated Mail app. I hope the “add another account” feature becomes available in a future update. Nonetheless, if you’re an avid OnMail user, this app is great so far.”.921310Version: 1.0.22

✓ Potential to go all the way when it works correctlyIt looks cool and is pretty straightforward. It gives you a chance to knowingly use your habits to inform your inbox. But the app can’t consistently delete an email. About 90% of the time when I delete an email via the app, the email is still there the next time I open the app. This is not a problem, however, when I delete an email from the web browser, it always deletes. That inconsistency, to me, is a greater issue of reliability. Sometimes the system struggles to consistently move/align emails from the same senders into the same inboxes. And there’s no calendar integration or Mail app (iOS) integration. In all, I use OnMail as a backup account for emails I don’t want littering my primary email. I thought this would be a good replacement for Gmail, but I’m not yet convinced. Still someway to go before I would pay for their services or use OnMail as a primary email service..SchoncherVersion: 1.4.2

✓ OnMail is great, the app is just okayI love my OnMail account and the browser based inbox is great. This app is just okay. It works, but has very few (if any) bells or whistles. -Ability to attach more than one file at a time. -Drag and drop on iPadOS -More regular syncing when changes are made using other devices -Split pane view on iPadOS In general, I would expect this app to be up on the latest and greatest apple power user features. Sadly, it’s not even close. I’m excited about the possibilities of this app, but right now - it’s just okay..Cody BarnettVersion: 1.1.0

✓ Doesn’t work for me with gmail accountsLove the concept of customizable tabs beyond Focused/Other. First, if you havent tried Edison Mail it’s great: ai (with manual controls) sorts mail into important stuff and other and does it so well. But what about when you get shipping notifications, order confirmations, subscription receipts etc? Kind of important but not too important? Now you can create a separate tab! Problem? Doesn’t work with Gmail accounts for me. I can’t believe it’s not functional yet even after an update! 1) app doesn’t utilize apple keychain for stored passwords 2) app connects you to google account management who forces you into two factor verification. I have a fingerprint scanner in every device can this die yet?! 3)gets stuck at setting up app password every time I like the concept of OnMail but can we also just get these features on Edison Mail?.IcelusxVersion: 1.5.22

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