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Eufy Baby App Complaints & User Negative Comments 2024
Eufy Baby app received 20 complaints, negative comments and reviews by users. Have you ever had a bad experience using Eufy Baby? Can you share your negative thoughts about eufy baby?
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Eufy Baby for Negative User Reviews
✓ Typical EufyOnly a company like Eufy could manage to cram so few features and so many bugs into so many different apps. Why wouldn’t you consolidate everything into an app for your customers? I have HomeBase with 2C cameras. I have a WiFi baby monitor. Why can’t I use a single app? It’s like the divisions of Eufy/Anker are entirely different companies..Version: 1.4.0
✓ Ok but No Alerts for Blood Oxygen LevelsI have the sleep socks for my twins and it monitors for both heart rate and blood oxygen. But it only alerts for abnormal heart rate and not blood oxygen. Otherwise it works great. App developer, please add this notification!.Version: 1.6.2
✓ Love the concept but slow to display readingsEvery night we have to restart and hard reset the sock and base before it will show the HR and BP numbers. It’s a 45 minute process every night, exhausting. The customer support was very helpful though and we are working on an exchange.Version: 1.6.3
✓ Overall, a great productMy issue with this product is that there have been three instances where it slipped off my baby’s foot and I didn’t get notified for almost 3 minutes. Also, I allow it to fully charge but lately it will say 100% but then the percentage will drop to 48% so I’m not sure what the problem is..Version: 1.7.1
✓ Does not work on iOS 12 anymoreApp was working fine on my iphone 6 till last week. It is crashing after the latest update and I am not able to use the baby monitor on my phone..Version: 1.4.1
✓ No dark mode and iPad versionI like Eufy cams so I bought a baby monitor as well. Overall, I like the camera but the app doesn't have dark mode which is too bright during nights. Also, there is no iPad version unlike the eufy security app..Version: 1.3.0
✓ App is okay but…The app is very good. It’ll would be great if the socks base (speaker) could alert when the baby is crying..Version: 1.6.3
✓ Cant see the reportsI’ve had the sleep sock for about 2 weeks. Worked really great for the most part until maybe 4 days ago. I cant view any of the sleep reports anymore. My baby wears the sock every night and for most naps. He’s definitely wearing it correctly as I have no issues gaining connection. Must be a bug in the app..Version: 1.4.2
✓ Not accurateDoesn’t always charge even though I place it on charger. Sometimes marks my baby awake for 2 hours when he slept for half the time. And sometimes randomly says my baby isn’t properly wearing sock when the sock is on the charger..Version: 1.7.1
✓ GlitchingI been using your products for a few years now , and after a year or so, the systems started to glitch. I did everything on my end to make it stop but every so often it starts up again..Version: 1.6.3
✓ Needs picture-in-picture supportThis app would be way better with Picture in Picture support. An easy add to the app (as a developer) I’m on the fence with moving to another baby cam provider..Version: 1.6.5
✓ No other app accessNot able to use other apps such as Spotify or audible to play in the background while watching the monitor.Version: 1.7.0
✓ The most recent "fixes" ruined the appThis app ran wonderfully on Mac M1s forever, now with the most recent update, it stopped working on Macs. The app already suffers from an easily solvable problem--the video cannot stay open while using other apps on the iPhone. Most other video apps allow for that feature. The solution, however, was easy enough. You could run the app on your Mac, and simply use your phone as you prefered. Indeed, the screen on the Mac is much bigger, so the 2K capabilities of the camera were really utilized. I hope your engineers will fix this asap, and get the app running on Mac M1s again, or get the video to work on the iPhone when using other apps. I'll gladly update my review to 5 stars again when that happens..Version: 1.4.0
✓ Please avoid if you need your device to work as advertisedVery disappointing quality of hardware. The app user interface is rather clunky with a limited ability to manage privacy settings. A forced automatic update caused our 8 week old device to cease operating and the support team refused to answer even basic questions about support policies..Version: 1.7.5
✓ Not a thorough set up processGot no warning that the maximum capacity for the sd card is 128gb. Waste of time now that I have to return the one I got and buy another.Version: 1.6.5
✓ This app needs dark modeI’d give it five stars if the app had dark mode functionality. Until the developers add this I can’t support this more. This app is being used at night a lot and the glaring bright white app isn’t ideal..Version: 1.4.0
✓ Good camera, bad appWhen I press the button to make the feed fullscreen, the app crashes my iPhone 12. I have to spend 2-3 minutes resetting my phone. This is extremely frustrating when I’m trying to check on a crying child..Version: 1.4.0
✓ Overall good but could use improvementsGetting everything connected with home base and sock could be a smoother process..Version: 1.6.5
✓ Very disappointed with Eufy appApp doesnt load at times. The notifications are also inaccurate. Many times the app sends notifications about temperature which is inaccurate..Version: 1.2.1
✓ Broken on latest updateLatest update broken on iPad mini 2 Edit: for those in my situation turn on RTSP in general settings > Storage. Then I use VLC network stream. You can’t control the position of the camera but at least you’ll still get a feed with audio.Version: 1.4.0
🙂 Eufy Baby Positive Reviews
Eufy Baby works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Eufy Baby.
⛔ Eufy Baby Problems
