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CASETiFY Colab App Complaints & User Negative Comments 2024
CASETiFY Colab app received 39 complaints, negative comments and reviews by users. Have you ever had a bad experience using CASETiFY Colab? Can you share your negative thoughts about casetify colab?
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CASETiFY Colab for Negative User Reviews
✓ Logging me outKeeps logging me out of the app I don’t know why.Version: 1.3
✓ Catastrophically, Embarrassingly Bad.This app is horrible. It will randomly add items to your cart, switch languages for no reason, and crashes often..Version: 1.4
✓ It’s goodI like the app my only complaint is it keeps logging me out of my profile and I’m having to continuously log back in manually which is annoying but other then that I like it..Version: 1.4
✓ Will Not Respond To EmailaI accidentally ordered the wrong case when making my first order. I ordered a iPhone 15 Pro Max instead of the iPhone 15 Pro. I few minutes I looked up how to cancel the order. I then immediately emailed them with the order number to at first have the order changed to just a iPhone 15 Pro. “Katie” got back to me ages hours later that day, saying that they could not change the order. I would have to cancel my order. I emailed her back to cancel it and I have heard nothing for 5 days. I have emailed them multiple times and still nothing. I had ordered another case before that, but I thinking go cancel it too since they don’t want to get back to me. I understand it was my fault for ordering the wrong case. I even take credit since I was my mistake, but NO ONE response to me. I think I may just cancel out right. I know I won’t recommend since it’s this hard to get someone to talk back to you..Version: 1.4
✓ Need stranger thingsI thought there was stranger things and there isn’t.Version: 1.3
✓ 🙄So annoying, the app constantly logs me out and i missed a promotion because the notification didn’t send to me as the app logged me out for no reason..Version: 1.2
✓ DLPI would always use this app all the time and now I can’t even use it bc it keeps saying DLP. I used to love this app and now I’m just getting frustrated and irritated bc I’ve deleted the app several times and it still keeps saying DLP 🥲🥲 it’s so frustrating trying to figure out once one is iPhone and my kind of iPhone :( there’s no where that I can make a report to fix it and it’s just sad..Version: 1.5
✓ READ TRUSTPILOT REVIEWS BEFORE BUYINGThese are cheap cases from china. If you want to pay over the odds for a cheap product, and with 0 customer service, go for it. Or Spend your money with someone else. The app however is ok..Version: 1.3
✓ Not muchThere really isn’t a lot of movies and shows you don’t have like my favourite “ guardians of the Galaxy”especially Groot.Version: 1.4
✓ Didn’t get itI didn’t get my case when i ordered I lt we really want to get it badly we don’t know how to message them back if we could get it will be great but we don’t know we’re to ask them to give it to us.Version: 1.3
✓ PrintingI ordered a phone case and when I ordered I made sure this case was in stock because I recently broke my case and needed a new one. I do a little research first and it says 1-3 buisness days to ship but it has been 11 days and is still “printing?”.Version: 1.3
✓ Horrible payment experienceThey don’t use a single autofill option on iOS. Took forever to make a purchase..Version: 1.4
✓ CaseI’ve been waiting on a case since January. It keeps being shipped to the wrong address. Them emailing me doesn’t help me change my address on an already shipped item. I’ve been emailing them for a long time… they won’t even get back to me about a refund except that they can only give back 50% or something. It’s very frustrating. Paid $80 for two cases. An only received one..Version: 1.3
✓ Update neededI feel like the app does not let you pick different case to buy than the new ones out like e.g. Harry Potter and it would be better also you can add the club card of casetify to your Apple Pay when in UK you can’t do that for some reason..Version: 1.3
✓ Login issueFor some reason the app will first not keep me logged in. Annoying in itself but ok. The in a bizarre twist, whenever I input my credentials (saved on device, no manual typing required), it will always reject it twice before finally allowing me to log in with the third attemp. Hurst makes no sense and the whole experience is just a bit annoying. Apart from that the app works alright..Version: 1.3
✓ OkI had my case for a month and the design already chipped of not worth the 50 dollars.Version: 1.3
✓ AppHave to sign in every time you open the app, and the app is always very slow..Version: 1.3
✓ UhgI got scammed my package did not come do not order from here slo I demand a refund.Version: 1.3
✓ EwUgh.Version: 1.3
✓ HorribleYou can’t even shop on here there is no options I’m sure the company is great but this app is not it..Version: 1.4
✓ Poor stockTheir limited edition items are too limited. They’re near impossible to get..Version: 1.4
✓ Always signs you out and buggyTerrible app. Navigation is slow and janky and as an added bonus it signs you out each time..Version: 1.3
✓ Totally disappointedI just bought my one pice edition case and for no reason it started to peel off the engraving, I wrote to claim for the warranty only to discover that it does not cover this, I do not recommend this at all for more than $80, better a safe purchase with UAG or another best quality manufacturer.Version: 1.4
✓ App isn’t user friendlyI downloaded thinking I could sort and filter different collabs and case types but what I’ve encountered is just a bunch of pictures. Not even the name of the collabs are on the photo anywhere and if you filter Samsung, only iPhone 15 max shows up? Idk. I’d like to filter and sort by phone type and case type and pic the collabs and look at them all. The website didn’t want to work well on my phone and I was hopeful the app was better but it’s just not what I was looking for. I’ll just deal with the website and delete the app..Version: 1.4
✓ The app is clunkyApp is good just needs a smoothness update.Version: 1.3
✓ Can’t even shop the cases I wantEvery time I open the app it just keeps saying database error I just wanted to shop some Pokémon cases too bummer.Version: 1.3
✓ Won’t stay logged in on AppSuper annoying. When using the App, I can’t stay logged in. I have to log in every single time. It’s super annoying. Can you add a remember me box when signing in, so this doesn’t happen? Thanks.Version: 1.3
✓ Products good, app horribleThe CASETiFY products may be good but this app is awful. Really glitchy and slow. Have to sign in every time you open the app. Buttons take multiple taps before actually working. Not a good experience. Will be using the website instead..Version: 1.3
✓ Awful can't searchWhy is it so difficult door your to enable basic search capability. Your cases are great but you're app and website are so difficult to search. Ridiculous.Version: 1.4
✓ Site crashedWhile trying to purchase BTS XCASetify priority access the site crashed had to wait an hour to get in.Version: 1.3
✓ BuggyI tried to purchase a black pink collab case but the App kept bugging out or just not loading at all. It's not fair because I had priority access And wanted to make sure that I got a case before the limited supply ran out..Version: 1.3
✓ Amazing cases, not so amazing appThese cases are very well known. they’re amazing and durable, so many people have them, it’s so easy to recognize the black outline around the camera. when they came out with the app, i was hesitant, but am looking for a new case so. why not? the app is slow and jerky, sometimes it takes two clicks of the same button for it to work, and even then it’s still jerky. pretty understandable since the app is new but for such well known cases i expected better. overall 6/10.Version: 1.3
✓ Good products, bad app.I’ve used CASETiFY cases for years and don’t plan on leaving, but this app needs some serious work. It’s very buggy and lags and sometimes doesn’t go back to the full listings page no matter how many times you try. Also a favorite option would be nice..Version: 1.3
✓ GeorginaJaaka.Version: 1.3
✓ Log outThe app always keeps me logged out.Version: 1.5
✓ Not so convenientI was pleasantly surprised to see that there was an app available for the exclusive phone case and accessories collaborations of CASETiFY. But it does lag sometimes and it takes repeated presses to return to the previous pages and when returning to item selections, the filter access disappears and my selected filter tags are reset..Version: 1.3
✓ Im upsetI bought a phone case and then turns out I can’t even get that phone case cause the one I choose was copy right and they emailed me saying I could cancel it and I told them to cancel it but to give me my money back but I don’t see them trying to give me it back 💔😒.Version: 1.3
✓ ConfusedPurchased a phone case and mag charger, (which are great BTW. Especially the phone cases! Very durable), but my problem is the fact that they stopped making cases for every iPhone except the iPhone 15..Version: 1.5
✓ Some minor bugs/issuesFirst off, I downloaded the app mainly for the big Evangelion drop so I could get the notification for when it happened. Unfortunately I never received the notification and wasn’t even able to purchase the new items when they were supposed to be available (I was still able to through the website), and this resulted in a lot of the items I was looking to get being sold out. Secondly, every now and again when I open the app it will log me out of my account for no reason, making me log back in to view my orders, etc. Not a crazy issue but quite annoying. Thirdly, the app itself just feels very barebones, and makes it tedious to look for specific items. A search/filter bar would be a good way of mitigating this. These are my main complaints, like I said nothing really catastrophic but pretty antagonizing nonetheless..Version: 1.4
🙂 CASETiFY Colab Positive Reviews
CASETiFY Colab works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact CASETiFY Colab.
⛔ CASETiFY Colab Problems
