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Brother Artspira App Complaints & User Negative Comments 2024
Brother Artspira app received 50 complaints, negative comments and reviews by users. Have you ever had a bad experience using Brother Artspira? Can you share your negative thoughts about brother artspira?
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Brother Artspira for Negative User Reviews
✓ App not reading the files rightSo it doesn’t matter what PES file I use ones I made or ones I bought they all go off pattern design at some point at first I thought it was a material issue and the material was moving but then I went into the app and looked the stitch preview and always around 3200 stitches the app will mess up the file and start going over track please fix this issue not sure if anyone else is having the same issue.Version: 2.1.0
✓ App crashes a lotDrawing on a iPad Pro with a pencil, lots of problems. Lags a lot and I have to start a quarter inch into the drawing before the line registers. I see a lot of potential with this but for now, the drawing feature isn’t there yet. A bit of a let down from an artist’s perspective..Version: 1.0.4
✓ Terrible appTerrible app. Signs you out all the time, limited features even in pic. Nit worth the price.Version: 2.0.4
✓ Always having login issuesIt’s decent when it works, but it’s always having trouble logging in. I’ll be using it one day and the next day I’m logged out and unable to log back in..Version: 2.2.6
✓ Sublimation ApplicationI would like to design a print and cut file is Cricket Design Software program and print it to my Brother sublimation printer. It seems like you can only print designs you make in Artspira App. This app is very limited. You can not cut,layer, or import design that I purchase on Creative Fabrica..Version: 2.2.4
✓ Every Artspira Design Available at the Tip of Your Fingers. Your Own Designs? Not So Much.Recently, I have bought myself the se700 home Sewing and Embroidery machine as well as an Artspira Premium account. I’m a professional artist who creates and sells art as a living, and have been trying to expand into fiber art products. So far, I have been enjoying my investment quite a bit and have been seeing exponential support for the embroidered designs I have either created myself or invented in the app. But due to the way the app currently functions, I have severe issues with it that are staggering my creative process First of all, within the Design Editor section, there is no ability to utilize simple shapes within the design. The only designs you have access to are the ones within the Artspira Library. Meaning that if I would like to create a design that has a simple circle in the background, I either have to create a circle option within the Drawing Tools sections and embroider it on my machine before manually overlaying the rest of my design; or I need to hand draw my design in a separate program and import into the app. Either option creates much more work for myself, as well as plays into my second issue with the app. Whenever importing an image into the app, it has a very large problem trying to recognize and differentiate different colors. I ran into this issue when importing one of my designs and the program couldn’t tell the difference between two separate blue colors despite the two colors being quite contrasting in brightness. This is something that could be solved via using different hues and just changing each hue within the app once imported, but at the same time can create limitations on how many colors an imported design is able to utilize On an app that was free or had a much cheaper subscription service, these would be limitations and issues I would just accept. But I am paying $13 a month indefinitely, and considering most people barely even like to pay $10 a month for a streaming service; having such severe limitations is infuriating. Especially since the first one could be easily solved either by adding onto the Artspira library or by adding the shape tool from the Drawing Tools into the Design Editor. Sincerely, Alistair.Version: 2.0.4
✓ Artspira chargesI was very disappointed to see that only 2 things were free for baseball in Artspira.Version: 2.2.3
✓ AwkwardThis program needs to allow you to “browse for files” since saving to “camera roll” or “photos” does not always come up on iPad pro and becomes very frustrating to work with. …dave.Version: 2.0.3
✓ SizingThe sizing is incorrect half the time when I put it in. I could set it for 2.5in and it will print out the entire page..Version: 2.0.3
✓ Log in problemsI have an account and when I try to login again it will not let me. Then I reset my password and start to re-login it forces me to create an account which is already there. I am stuck in a loop. Please help!.Version: 2.2.6
✓ Won’t work on my daughter iPadI dowmloaded this on advice from Uniqlo as they use the embroidery machines in store. She loves art and this would be an amazing app for her to make designs that could be embroided into clothes. For some stupid reason this won’t work on her iPad as being a child’s it has content restrictions I have no idea why this is restricted to 17+, it makes no senses.Version: 2.2.5
✓ Bad support for non wifi machinesI have a SE1900 sewing/embroider machine it does not have wifi so app can only be used for my dx125 in which is. If a usb wifi dongle was created to make non wifi machines use wifi that would be great..Version: 2.0.0
✓ Not worth itDoes not allow you to create labels to size with your own fabric picture. Waste fabric on the roll. Only friendly with Brother Scan and Cut and Brother embroidery machines. Very limited on printing templates even if you purchase the monthly plan..Version: 2.0.4
✓ ThreadI can’t get anything done because my thread keeps breaking.Version: 2.2.6
✓ Don’t workTry to sing in and stays preparing but not goes in the app. Tried with all sign in methods and didn’t work. Useless.Version: 2.0.4
✓ New at sublimationThis has been very hard to figure out, how to get started. I’m glad to find out that it is doable on windows, on my laptop..Version: 2.2.3
✓ App keeps closingI’m trying to upload my logo into the app, but every time I click on the album that contains the logo the app closes..Version: 2.0.4
✓ Needs a lot of work to fix all the problemsHas a lot of problems in the program and it takes 45 minutes to get past the help people in the machine dept to get to Artspira help.Version: 2.0.1
✓ FrustratingI got this app and at first I loved it. I decided to pay for the plus subscription so I could have access to more designs and that was great until the free trial ended and I was charged for the subscription which I wanted and did sign up for. However, every time I log into the app it says that my subscription is inactive. I contacted brother for support and they said it was an apple issue. I contacted apple and they said it’s the app’s (brother’s) issue. If you allow users to sign up and subscribe through the Apple App Store then make sure your app is compatible with Apple Pay or any other way that my payment comes thru from Apple. Because I was still charged the monthly fee for my subscription but I cannot use it and I’m extremely frustrated because I cannot get this problem resolved..Version: 2.2.1
✓ Landscape Mode PleaseAbility to use this app with iPad sideways/landscape would be wonderful… thanks!.Version: 2.1.0
✓ BadNo real instructions. Can’t get anything to load from IPhone to machine. Badly need good how to do instructions made for each individual machine. Ugly and frustrating.Version: 2.1.0
✓ At first I was a believer but now not so muchI was initially please with the amazing outcome of some pins I made using the sublimation printer. I got excited over all the possibilities. Now, I’m trying to upload images I’ve created elsewhere to use and either I’m dumb or it’s not possible. I believe the latter. Prove me wrong please..Version: 2.2.1
✓ Transfer to machineCan’t get it to work,says my machine has 1.70 need 1.71,can’t get it to download 1.71 version.Version: 2.2.4
✓ Update IssueThe update wiped out my login info..Version: 2.2.3
✓ Won’t paired as suppose toIs the only way to connect to the skitch but it won’t do it or is the brand new machine that I bought last night’s? That will mean that the machine is junk. Bisides the fact that brother is forcing to pay 13$ a month for the app ir order to use the machine that will only work with artpira which doesn’t do as supposed to. So disappointing of brother..Version: 2.2.4
✓ MehIt’s too difficult to use the app to actually draw anything. I didn’t realize to do almost anything with this machine you have to pay a subscription. It’s way too expensive. It’s alright for navigating or doing simple stuff..Version: 2.2.3
✓ I’m a newbieArtspira doesn’t seem to offer much in the line of creativity..Version: 2.0.3
✓ Won’t let me log in.I’ve had this app for awhile now. With the most recent update it logged me out. Now every time I try to log back in it takes me to the screen to create a new account even though I start with trying to log in using my brother account. And because I already have one I can’t actually get into the app then and I can’t get my previous projects that I haven’t transferred yet..Version: 2.1.0
✓ Paid version is so badHow is this $12/month? The app crashes all the time and is so limited. The draw embroider function cannot add preloaded text or images, you can’t transfer the files that you make to your friend/family, the image to embroidery has zero options to edit fill direction or line weight. Above all, why is there no computer application??? For a family event I made a custom logo and wanted text at the bottom. I had to load 2 designs for each item and align the text. It made something that could have been quick take double the amount of time..Version: 2.2.5
✓ Lack of supportDisappointed it doesn’t support Design n cut dv200. It’s wireless 🤷♂️.Version: 1.0.3
✓ Drawing a shape then can’t fill it with color?!The software is lack of the most important function for embroidery : filling a shape with chosen color😬.Version: 2.2.2
✓ ESSENTIAL tools are missingI just purchased Brother SKITCH embroidery machine. I liked the concept but needs few absolutely necessary improvements. This would be an amazing machine that any skilled embroidery would buy to have it even for a backup if her main machine would be down for service. Few things absolutely and urgently to be corrected would be: - the distance between the bobbin arm and stand should be bigger so the arm could move better when you have a part of the garment underneath. - the Bobin should be positioned like in multi needle machines for easy acces during embroidery work (so you would not need to take the frame and garment out!) - A MEASUREMENT ruler should be immediately added to your tools in the app - I started with the most basic job - embroidering a name that should’ve been 3 inches long - at the present I cannot know how big or small is the name as you don’t have a ruler or the option to set the dimensions of the name but after you saved the project and you are in the phase of scanning the design on the frame which doesn’t have any measurements or a ruler on it either!!! So you need to go back and reduce the size of the name (design ) by guessing and proceed again to save and scan the frame again to see if it would fit on your garment or not!!! I lost 15 minutes just to manage to adjust my design to 3 inches!!! Basic feature in any job - MEASUREMENTS! As I am creating the word/design a ruler should go along with the box you’re creating into! Simple. - The frame doesn’t have the center marks on it! - a longer than 4” frame would be awesome (5x7) - I searched everywhere in the manual and I couldn’t find how do you transfer design files to this machine? If I am purchasing a design and want to transfer it, how do I do this?….Version: 2.2.6
✓ Will not work with my $5k Brother embroidery machine!Unfortunately, cannot use this app. The developers seem to have no interest in making it compatible with the wifi dongle that is used for the Innovis VM5200 which was still being marketed and sold by Brother! This machine is about $5k when on sale. So why will Brother not make this app compatible?.Version: 2.0.4
✓ I do not rate this.I can only use your preloaded designs which are quite basic, most people who own these expensive machine are bit more advance than these preloaded simple designs. I think this would be much better if users could load there own designs and send them from the phones, iPads, etc. this needs a vast upgrade..Version: 1.2.1
✓ Transfer scan n cut sdx125 dxIt didn't work!!!.Version: 2.0.0
✓ Unable to Even SignupDownloaded the app, and tried to “Signup with Apple”. All fields are filled, the big blue “Continue” button appears, but tapping it does nothing, and we cannot move past that. Unable to signup, unable to test the app. Seems the app is not very thoroughly tested….Version: 1.1.0
✓ No landscape mode!As soon as I downloaded the app and opened it, I was immediately disappointed because you have to use it in portrait mode. Big negative for me. I use my ipad with current software and my Smart Keyboard. I prefer to use my ipad with the keyboard since it’s easier to type text quicker than the keyboard on the ipad. When I first bought my 3 1/2 year old Scan N Cut, I could use my ipad. Please get with the program, Brother! Update the system so we Apple users can use working software. Otherwise, I get I’ll just sell mine..Version: 1.2.1
✓ Designs and functionality issuesI love my machine but the software lacks useability and the designs are litmiting. As a professional artis tI was hoping for a better experience in creating my designs. I am a beginner so will keep you updated on my progress. Also the message here is not showing for soe reason??.Version: 2.0.1
✓ Transfer designI agree with the post about transfer of designs. I have wireless capability but many of my friends who have Brother machines do not and they are not going to upgrade at this time. It would be nice if they could use the designs highlighted in Artspira! It would truly be outstanding customer service on Brothers part!.Version: 1.2.1
✓ Artspira with SP-1While this application has many positive aspects, it also poses some challenges that have consumed a considerable amount of my time. Specifically, I've encountered difficulties with duplicating designs and resizing images. Currently, I'm unable to duplicate images; instead, I must upload them multiple times and manually resize each one using the plus and minus symbols. Unfortunately, there's no option to enter the precise size needed. I'm hopeful that an update addressing these issues will be released soon..Version: 2.1.0
✓ Honestly, this is terrible for embroideryI have a new SE725; downloaded the app and thought "this is pretty cool... photo converter to embroidery". Well, not as cool as one would think. I did a simple 10-color 2 x 2 inch conversion of a flower. 29,207 total stitches! Nope, not a typo... 29,207 stitches crammed into a 2" x 2" space. The stitches are not the expected embroidery as one would see on professional clothing... not even close. This app configures a "stipple" design where each dot of color results as a poke in the fabric similar to pixels on a TV screen. The needle repeatedly restitches the same spots over and over causing tears within the threads that were just deposited. If you use synthetic threads, the rapid stitches in a single spot abrades prior stitches and they break apart into little tufts. Think about it... 29,207 individual stitches within a 2" x 2" area. This renders your fabric to be unusable when you're done..Version: 2.1.0
✓ Don’t likeThis is not for me..Version: 2.0.1
✓ Sublimation PrinterI'm hopeful that this app will improve in many aspects one big one is that it will be computer-compatible not just for use on mobile devices and l would like to see more free options for the free subscription. Other than that the machine is great..Version: 2.2.4
✓ Stopped working!Artspira stopped working after I completed my latest update on my iPad! It will no longer loads with OS 17.3.1! My subscription comes due in a couple of days if it’s not fixed I guess I’ll be canceling it! Yes, I checked on my phone and it loads, but I don’t like using it on my phone. My phone is scheduled for the same update tonight, so it most likely won’t work tomorrow!.Version: 2.1.0
✓ Absolutely Terrible - Broken LoginsIf you’re having trouble logging in with your Canvas Workspace account, there’s a really BAD reason for this - Brother decided to make you use a Brother account (which you may not have, but if you do, try that). But wait, it gets MUCH WORSE. You need to create an ID (not an email, but your nickname) to use Artspira - but don’t worry, Brother messed this up SO BADLY that your Canvas Workspace ID is ALREADY TAKEN in Artspira. That’s right, the ID you CAN’T login with is ALSO blocking you from creating that ID in Artspira. This is so unbelievably broken that it boggles the mind that this was allowed to be released. Absolutely terrible user experience and massive failure all around. As a professional who builds apps for a living, I’m embarrassed for the team that signed off on this disaster. 0 Stars.Version: 1.0.1
✓ Great app but needs SERIOUS UPGRADESOverall this is a very useful app, but it needs to be upgraded. What I mean is that there needs to be more options in the embroidery part of the app. For the “Design Editor” you should be able to edit your own files. For the "Drawing Tools” you should be able to zoom in closer to your image. And last for the "Image to Embroidery” there should be an option for a single stitch for digitizing conversion. Also for the "Image to Embroidery” it won’t convert to whole image into an embroidery file for some reason. It leaves out some parts of the image as well as colors too..Version: 2.0.4
✓ Love but limited # of machinesI would love to give this a 5 star rating but I’m annoyed that I can’t register all my machines . I have 2 SNC, and 3 embroidery machines capable of connections. Please add additional registrations!! The main reason I bought a travel machine capable of wireless was to be able to use it with the app. Now I have to unregister one of my machines to be able to register the travel one. It seems like a hassle and I’m concerned about re-registering the one I have to remove..Version: 2.2.3
✓ Can’t figure out how to upload my own logo and design!Very disappointed in this ap-No usability ease! Please create an easy to access place for me to upload my own design imagery or explain how to do this in your ap education!?.Version: 2.1.0
✓ Subscription requiredThere is no reason this should be held hostage with a subscription. If they want to have in app purchases for specific art, fine. You don’t need to have a subscription..Version: 2.0.1
✓ UghNot intuitive. Resizing to print on moda was awful..Version: 2.1.0
🙂 Brother Artspira Positive Reviews
Brother Artspira works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Brother Artspira.
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