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Balduccis Deals & Delivery App Complaints & User Negative Comments 2024
Balduccis Deals & Delivery app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using Balduccis Deals & Delivery? Can you share your negative thoughts about balduccis deals & delivery?
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Balduccis Deals & Delivery for Negative User Reviews
✓ Miserable user experienceThis has to be one of the worst apps I’ve ever used. Clunky, annoying- it’s just shopping for god’s sake, why did they have to complicate things? I’m done. I’ll take a Maalox and go to WholeFoods instead. Way to go Balducci’s genius marketing team!!!.Version: 2022.47.0
✓ MiserableThis is the worst app on my phone. I feel bad for the check-out staff who have to help everyone use it. It takes two or three times longer to check out of the store. It seems the developers did no user testing before launch. Throw it out and try again..Version: 2023.31.0
✓ They don’t want you to use discountsIt is clear based on my experience and the other reviews over the past year that they maintain a non-functional app so that they can say they offer discounts without actually allowing users to access them. Skip the pretense and just charge what you charge..Version: 2023.41.0
✓ TerribleIt’s not easy to use. Its confusing. It adds time to check out. I watch the other customers struggle with it. I have not met one person who likes it. I have spoken with other customers at check out who are also frustrated. If there is a savings on a product, it should automatically register. If we get a 10% saving or $10 savings we should just get it. If you have not gotten this feedback, I would suggest a focus group. Ask your checkers, I am sure they know the customers don’t like it. It is frustrating and makes the shopping experience difficult and less enjoyable. You are a luxury grocery store with expensive product. This denigrates the customer experience. Update/Response - I don’t want to contact you again to tell you how to improve the app. I told you on many different platforms and spoke to the associates in the store. It doesn't work well and I provided detail. It appears to be a consensus based on my in-store experience and these reviews. It’s up to you react..Version: 2023.26.0
✓ Half backed appApp really needs attention if I have to use it now. Before I would just used my phone number in the payment terminal but somehow you even screwed that up now. App devs should be embarrassed. It’s like back in the days of coupon cutting and even CVS and it’s numerous screens does it better..Version: 2023.16.0
✓ Terrible just shop elsewhereIf for whatever reason the Safeway app redirects you here just give up. It doesn’t work properly and will honestly give you a trying to solve the issue. Just delete both apps for the time sake and maybe the Safeway app will be fixed a couple weeks later..Version: 2023.34.0
✓ Seriously??!This app appears to be merging Safeway account with my Balduccis account so that I will constantly have to toggle to make sure I’m shopping from Balduccis. But the WORST part of all is that it seems purchases from both places are lumped together which, if you’re familiar with both stores and how different they are you know how annoying and frustrating that will be. Shopping at Balduccis results in a list of a bunch of stuff that’s “not available in store”. No duh! Because it’s all from Safeway. Who designed this?? This app is complete trash. But since Balduccis prices have gone up 20% while the food portions at the food bars have gotten smaller, I won’t be shopping there much anyway..Version: 2022.44.0
✓ Customer of 20+ yearsBalduccis must hate its customers and be trying to get rid of them. It’s the only explanation for this app..Version: 2023.5.0
✓ Not workingMarketing pushing a non working app to use old discount… cache on the phone, e-mail, phone Number, location, total scam !!.Version: 2022.34.0
✓ Impossible User InterfaceToday the unintelligible user hostile UI cost me $20 because neither I nor the cashier could figure out how to put the porterhouse steak I bought into my cart. And to add insult to injury when I got home I got an email from Balduccis reminding me to put the item into my cart. Wow. The app is rated a 1.6. You would think they’d care (they don’t) - I’ve already avoided Balduccis on several occasions because I don’t want stress when I’m grocery shopping. The developers of this app should be collecting unemployment insurance..Version: 2023.29.0
✓ Eliminate this appCumbersome to use and you end up not getting rewards you used to get. Just talked to a store clerk there and she says all the customers hate it. It makes me less likely to go to Balduccis. I went there yesterday and was reminded why I stopped shopping there because this app is so bad. Just restore the ten percent reward program. The bad reviews this app has been getting should be reason enough..Version: 2023.45.0
✓ No longer works - Deals and coupons do not appearFor the past few weeks, none of the weekly deals or coupons appear available on the app. Weekly emails show new coupons, but these coupons are not available in the app. As I can’t «clip » coupons, I can’t access any of these savings. Also, my virtual wallet will not load, so I can’t use it at all at store. I’ve been using app regularly for months and never had a problem. Will not be shopping at Balduccis until this is fixed..Version: 2024.2.0
✓ Makes you want to shop elsewhereThis is the worst shopping app I’ve ever encountered, no lie. I fumble around trying to determine if I'm eligible for savings. It’s difficult to tell on this thing. Many, many times now I’ve discovered (after buying the items, of course)that there were “deals” I was supposed to clip but couldn’t find in the app. I loved Balduccis and used to shop there all the time, several times a week. It had good products, good service and the simple monthly $10 or 10% off reward. Now, I go once a month, if that. Still good products, but the process at checkout with this app is too convoluted. I think the company wants to advertise these so-called savings but doesn’t want to give them to shoppers. Why else would they design something like this? It’s kind of insulting..Version: 2023.32.0
✓ Don’t waste your time with this app.If I could give a minus rating I would do so. Even when on WiFi slow and completely dysfunctional..Version: 2023.39.0
✓ TerribleYou’re forcing the shopper to scroll through the whole app looking for possible deals while standing at the checkout. Wasting time, missing coupons, feeling very frustrated. I miss the old way ($10 off or 10% off) and have started going elsewhere for better deals since these are so hard to find on the app.Version: 2023.23.0
✓ Hate this appI despise using this app if I want to shop at Balduccis.Version: 2024.12.0
✓ Identity theft and terrible customer experienceAfter speaking with an Albertson’s customer service rep, it appears someone may have been using the rewards points accumulated under my phone number. There are 2 accounts assigned to my phone number - this should not happen. When I logged in using my number, someone else had entered his name and email into the account, and my points balance was zero - even though customer service confirmed that points accumulated from my prior purchases. This is a terrible customer experience. Please go back to the old rewards system managed by the cashier. Someone at Albertson’s should look into this security bug: look for any phone number with more than one account and investigate. Also check your validation process when adding a phone number to an existing email account. UPDATE June 3, 2023 - App has still not fixed identity / security issues. I can see someone else’s purchases from a different state posting to my account (I assume they can also see mine)..Version: 2023.22.0
✓ Is this a Safeway app?!I cannot make head or tail of this app. It keeps pushing info about Safeway to me. I downloaded it because Balducci’s requires this for its rewards program, but this is so messed up..Version: 2022.44.0
✓ Horrible App - clearly they don’t want to give you any bargainsThis app/program’s any goal is to make is for balducci’s to say they have a reward program but make t so tedious and difficult to use that very few people will. I have been going to Balduccis for many years but this app and Roger am is so bogus, I switch to Giant.Version: 2024.4.0
✓ Poor siteHighly unusable site. Poorly designed and not user friendly. It seems that they are trying to keep customers from getting the monthly discounts they have become accustomed to. Original in store system was easy and they should have kept it..Version: 2022.34.0
✓ I hate thisI truly hate this app so much I may stop shopping at Balduccis. I loved the old rewards programs. This is clunky and adds work to my shopping. it makes shopping even more of a chore than it already is, which nobody wants..Version: 2022.44.0
✓ Terrible appI used to be able to enter my registered phone number at Balduccis for frequent shopper discounts. Very easy. But now I have to use this terrible app - I can only see Safeway - not Balduccis (My nearest Balduccis is not in my zip code!). Unusable app. Show me the nearest Balduccis store - Jeeze!.Version: 2023.39.0
✓ Very PoorDeserves a ZERO!.Version: 2022.46.1
✓ InsufferableThis app is insufferable. Rarely works, impossible to navigate. Why does it require employees to touch my phone? I’m sure they don’t want my germs just as I don’t want theirs..Version: 2023.19.0
✓ So where are the discounts?I don’t see discounts here, which is why I loaded this piece of garbage in the first place. Do I want to buy a bunch of low quality stuff with coupons? Not really. Do I want to play cash register operator, nope I’m paying enough that you can bag my groceries. I come to this store for quality meat and fish and things I can’t find elsewhere. Guess I’m going to have to look harder elsewhere..Version: 2022.43.0
✓ Too long to downloadGave up after waiting 10 minutes for it to download. No thanks!.Version: 2023.31.0
✓ The APP is horribleDo not waste your time trying to use it..Version: 2022.44.0
🙂 Balduccis Deals & Delivery Positive Reviews
Balduccis Deals & Delivery works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Balduccis Deals & Delivery.
⛔ Balduccis Deals & Delivery Problems
