- 61.0LEGITIMACY SCORE
- 61.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
ExpertPay® App Complaints & User Negative Comments 2024
ExpertPay® app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using ExpertPay®? Can you share your negative thoughts about expertpay®?
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ExpertPay® for Negative User Reviews
✓ Takes too long to process paymentsFor real….What is up with this service? I went from being current on my child support obligation to in arrears because this service takes FOREVER to go though after submitting payment. What’s the deal?!? Better off just mailing in money orders at this point….Version: 1.0.5
✓ This is dangerousThis is dangerous and a real inconvenience for anyone trying to submit a payment… I haven’t been able to submit a payment through the last app, this and the so called updated version in the past 6 weeks SO PLEASE put fix on this matter ASAP.Version: 1.0.3
✓ ProblemCant submit payment, every attempt causes app to crash and close out. Fix this for crying out loud.Version: 1.0.3
✓ Does not workAfter countless times of trying to put in my info and reset my password I have given up on. This app. Their system does not work no matter how many times I try it keeps saying invalid credential's..Version: 1.1.1
✓ Error MessageUpdated the new version system and it gives me an error message when trying to submit payment wants me to contact customer service I called them they said they were not able to help with that issue..Version: 1.0.2
✓ NopeHad issues with registration right off the back. Then go to check out and get smacked with fees $2.50 registration and $15.30 payment fee. Better off using moneygram app with $9.19 total..Version: 1.1.0
✓ Need fixing asap!! app completely closes out on me as I’m going to process my payment!!I’ve had issues using the original Expert pay app where it says payments declined but it actually processes successfully or I can’t select the check marks to accept the terms just before submitting payment. I was excited Hoping this new expert pay app worked seamlessly but unfortunately as soon as I hit one time payment radio button the entire app closes out. Tried to process a payment a few times and same issue happens. How is this app taking over as of Sept 30 when neither of these expert pay apps work well and I resort to using a browser and going to the expert pay website. Please fix this. The updated app seems friendlier but just doesn’t complete the task of making payments. Please update soon so we can have a reliable payment app!!! Thank you.Version: 1.0.3
✓ Crashes every time I try to submit paymentJust as bad as the last Expertpay App. They can’t seem to get it right..Version: 1.0.4
✓ Won’t let me loginI just made an account a couple hours ago and now it’s 9:52pm and I can’t login at all. I have the right information it just won’t go through with the login screen. Please fix this.Version: 1.1.0
✓ Worst appWon’t let me sign in, customer service is no help. All these fees and your app don’t even work probably..Version: 1.0.2
✓ App CrashesGreat concept, app crashes during transaction and payment process. Worked fine on their website though, although what’s the point of this app then…anyways if it improves I’ll re-rate. Copy that.Version: 1.0.4
✓ CRASHES!!!!!This app unfortunately crashes a lot on some devices and this issue is on going for a lot of users 😢.Version: 1.0.2
✓ Doesnt workUnable to login, when it asks you for your DOB (forgot password/password not working) it brings up a current calendar instead of number pad. I'm not scrolling through 500 months to find my dob. The website is not working, so maybe youre noticing a pattern here. This is about par for the State of Arizona.Version: 1.0.8
✓ Not a good serviceI used Expertpay for the first time to avoid sending checks that get lost sometimes. Expertpay deducted the amount from my checking account the next day but as of today, seven days later, my payment has not been received by the child support agency. And their customer service can be quite rude if you question them a little bit about the how’s and the why’s. I would give them zero stars if I could..Version: 1.1.0
✓ Still crashingI updated the app and it still crashes everytime I try to submit the payment.Version: 1.0.1
✓ ProblemCan’t make a payment. Downloaded the new app and still won’t accept my payment..Version: 1.0.1
✓ Still crashingWhen will you have this FIXED…?.Version: 1.0.1
🙂 ExpertPay® Positive Reviews
ExpertPay® works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ExpertPay®.
⛔ ExpertPay® Problems
