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Michaels Stores Canada App Complaints & User Negative Comments 2024
Michaels Stores Canada app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using Michaels Stores Canada? Can you share your negative thoughts about michaels stores canada?
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Michaels Stores Canada for Negative User Reviews
✓ Doesn't workLike others I was forced to get the Canadian "upgrade". The app won't let me log in or reset. I just get requests for tracking, locating and using Bluetooth. I'm disappointed to be forced into an app that doesn't work. Seems senseless. Disappointed customer!.Version: 2.1
✓ 2nd reviewThis is my 2nd review of this Godawful app, they made me “upgrade”. What a freakin mess. I have been trying to buy beads since the first day this dropped, the icon says I have 32 items in the cart, I check the cart it says 0 items, but that tiny little cart icon still says 32. The sale is buy 3 get 3 free, I look at the same item in the cart and the sale is not indicated and it still says I have 32 item in the GD CART NO MATTER WHAT ITEM I DELETE OR ADD. I cannot even actually do price comparisons. This is nuts for a major retail store to allow this to happen..Version: 2.1
✓ Won’t keep the Canadian appFlips to American app every time I open it. I’m in Canada so this is ultra annoying.Version: 2.1
✓ Screen not formatted correctlyThe key functions of this app are all around the periphery of the screen and it’s not formatted correctly so some of the buttons (like the search bar) are behind the new speaker “pill” this app needs a major overhaul..Version: 2.1
✓ Review of the upgradeApp is extremely glitchy & slow. Took me a while to sign in after the switch. Now it won’t let me purchase anything online, everything I ‘confirm purchase’ it takes me back to my cart..Version: 2.1
✓ Lots of issuesI had to download this version as the old version became for the US only (as far as it would allow me to see anyway). But since downloading I cannot view multiple items that I want to see. Regardless if they are available in store or online or both and since it’s an app for the michaels store you should be able to see all items regardless of the shipping or not, in store, online or both. Very annoyed and disappointed. Lots of issues with this app so far. Hoping things get fixed in an update very soon..Version: 2.1
✓ Old app worked fine, this one doesntIm not sure why I was forced to download a new Michael’s app just for it to be terrible and not work. I never had an issue with the other app but this one will not let me place an order. What’s the point in this app if I can’t use it to order the products I want?.Version: 2.1
✓ Needs WorkFar from a smooth experience, although creating an account wasn’t an issue, the app itself isn’t formatted for newer devices so the interface of the app doesn’t align or even fit within the screen. kinda makes hitting some buttons impossible. can’t add my rewards card to my apple wallet either which is a bummer..Version: 2.1
✓ Unable to add coupons to WalletSince I got the Canadian app I am unable to add the coupon to my Wallet on my iPhone. It times for a second then nothing. Please fix this is. With all the rest of the glitches I’m seeing from other people..Version: 2.1
✓ Why the new appFirst of all… SLOW. Second of all they made a new app and made the American one better! You can’t even use the American one in Canada. Third of all is it that hard to merge apps.Version: 2.1
✓ NeedleworkImpossible to find colours I need easily. Sad the app isn’t built properly for this craft.Version: 2.1
✓ No app?I had to update the app, and it said to delete the old one. Except the new app doesn’t open? So now I have no app anymore ….Version: 2.1
✓ UI Needs RevisionsI don’t know how this is on pre-iPhone 13 phones, but the UI is not efficient. Bottom nav looks out of place, and the top nav is obstructed by the black “pill” feature on the newer iPhone, the Home & Cart buttons are over the margins as well so you can’t select them unless you try and tap over the edge rapidly until the feedback works..Version: 2.1
✓ Not a good changeApp is not helpful. Won’t allow me to search. Can’t use at all..Version: 2.1
✓ New app sucksApp is SO SLOW. Won’t load anything. The other app was way better.Version: 2.1
✓ Still the crap appThe Canadian version is basically the same crap app it was before. The US version looks so much better and what’s the point of the “rewards” in Canada? At least in the US they get $5 off at a certain point..Version: 2.1
✓ Review of “upgrade” (hah!)First tried to upgrade app as directed, from home. No luck. Then, I twice tried—while at the store, with clerk assistance, even—to “upgrade” my Michael’s app. Both times ended in frustration and having gotten nowhere. Tech people have screwed up royally..Version: 2.1
✓ Does not workGetting popup errors everywhere. Can’t log in or access any tab. Old app worked nicely, why change what’s good already?.Version: 2.1
✓ UpdateHorrible update. Rewards, coupons, account information do not work. Almost impossible to to get into the search bar. I don’t see anything different from the last app..Version: 2.1
✓ New appTerrible. New app won’t even load..Version: 2.1
✓ Upgrade to ‘Canada’ appI can’t really give a review seeing as I can’t even choose the location of the store I want. It just sits in a loading screen and you can’t do anything really. Initially when I was trying to log in it just sat on a loading screen and I eventually closed the app and went back in and I was miraculously logged in. None of the buttons work - nothing works since you can’t get anywhere Good job on the upgrade you can’t even use.Version: 2.1
✓ App turned into US versionWhat the heck M, my App turned into the US version overnight all by itself. Very poor communication and IT department. I had to remove US App then reinstall Canadian one. Shame on you..Version: 2.1
✓ OrientationI have to hold my iPad Pro sideways which is very uncomfortable and makes it very difficult. Would like to have in landscape so I can conventionally use my iPad..Version: 2.1
✓ Please fix this app.You made me get it but you clearly didn’t test it on any phone. The search bar is under the iPhone island, the bottom menu is cut off. I’m giving a one star for now. Hope in a new update I can review again.Version: 2.1
✓ Not workingWon’t let me create an account 🙄.Version: 2.1
✓ Worst AppI was forced to download the Canadian version as their older app is now US only. It doesn’t work…it constantly crashes. When it does load, I constantly get “Sorry! Something went wrong, but we’re working on it. Please try again later.” Ummmm…I’ve been getting this message for several months. When IS “later”?.Version: 2.1
✓ Horrible app!Why did we have to upgrade. App had been working fine for years!! Can’t login, won’t send me a password reset. Ridiculous!!! Might have tested it out a bit before pushing it in your loyal customers. 🤬.Version: 2.1
✓ New update full of bugsI had to update the app to continue using and now every time I open the app I must “update or exit”. Tap the update and it just takes me to the App Store to open the update I already have downloaded. Really annoying..Version: 2.1
✓ GlitchesWhy did the app have to change??? I tried to bypass the flickering of the bottom toolbar. It was fine before until it was updated. I hate looking through this app. The bottom toolbar flickers constantly when looking for products. It’s giving me anxiety. App permanently deleted!.Version: 2.1
✓ App won’t workI was at Michael’s today, tried to open the app, was surprised to learn there was a new Canadian app while I was in the checkout line. Couldn’t get it to work for my coupon. At home on my WiFi, I still cannot sign in, change password, or even open it to shop. I see other reviewers saying you’ve been “working on it” for the last month. Well????.Version: 2.1
✓ Lost a customer in me.Why have me download an app that took FOREVER to download only to find out it doesn’t work? It would of been helpful to fix the glitches before who knows how many people tried to download it. Very very disappointed and a waste of my time trying to get it to work..Version: 2.1
✓ Terrible!The new app is very slow. The coupons won’t load. When I select my rewards card, the error comes up that the page doesn’t exist. The app is useless at this point..Version: 2.1
✓ Unable to place orderI just downloaded this app so I could order some supplies. I tried 3-4 times to place an order and it will not go through at all. It just takes me back to my cart..Version: 2.1
✓ USA not Canadian?!After the update, it is for Michaels.com not Michaels.ca When I search by postal code or city it say it’s unavailable. I used this app quite often before but I guess I can’t anymore….😭.Version: 2.1
✓ DisappointingAfter the update, it does not recognize Canadian postal codes..Version: 2.1
✓ UselessOpened my Michaels app to find out I now need the Canadian version. Downloaded then deleted old app. I get to the point where the app claims to have texted me a verification code but NOPE NO CODE SENT. So no account able to be set up. Totally useless. Completely agree with other reviews..Version: 2.1
✓ Horrible updateThe update has rendered the app useless. Can’t log in at all. Fix this!!.Version: 2.1
✓ GarbageDon’t bother with this app. Don’t bother with this store. Go elsewhere..Version: 2.1
✓ One of the worst shopping appsI just downloaded this app, as I was forced to when I tried opening the old one. The dimensions are all off. The search bar is hidden behind my camera bar on the top of the screen. I had to hit it 10+ times before it let me search. The icons along the bottom are also partially hidden. Whoever decided this was ready to be rolled out, obviously didn’t do all their homework. I want to use the old app please.Version: 2.1
✓ AppI have the app but every time I try to login in it tells me my information is wrong and to retry email address. The store can pull up my account by my email and phone number but the app won’t..Version: 2.1
✓ This Canadian app does not work for ordering.This Canadian app does not work for ordering. Not recommended and not convenient..Version: 2.1
🙂 Michaels Stores Canada Positive Reviews
Michaels Stores Canada works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Michaels Stores Canada.
⛔ Michaels Stores Canada Problems
