- 92.8LEGITIMACY SCORE
- 93.8SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
OnDeck App Complaints & User Negative Comments 2024
OnDeck app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using OnDeck? Can you share your negative thoughts about ondeck?
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OnDeck for Negative User Reviews
✓ Doesn’t synch w/ Calendar AppsNot a bad app by itself, but the swim meet schedule doesn’t synch with calendar apps, so far as I can tell, which is a huge minus in my book. * Update: I figured out that you can synch the calendars with iCalendar, but you need to do it via the TeamUnify website on a computer, not via the app. I also suggest being able to look at all events chronologically. Grouping out of chronological order in event types is helpful when you know you are looking for a certain type of event, but I usually just want to see what the next event is. Model calendar for this app off of GameChanger (baseball app)..Version: 7.3.0
✓ Swim BC Standard is not updated in AppSwim BC Standard is not updated in App. Furthermore, when sending comments through “Contact Us”, it ends up the club coach received the message, who is irrelevant to the question. The developer of the App shall be the one addressing the issue..Version: 6.35.40
✓ Can’t Even Log InApp usually works but since the most recent update it doesn’t recognize any of my log in credentials..Version: 6.35.23
✓ So intrusive and really buggyApp always uses my battery even if I turn off back ground apps. The app also has a lot of bugs.Version: 7.3.30
✓ Doesn't save race times. What is the point?App has a built in stop watch to time your swimmers race. Supposedly you can save this (unofficial) time in the app, but once I've saved it and go to the next screen, it displays "0:00" for the race time. What is the point of having the stop watch feature if it won't save the times? How are we suppose to publish race results to social media (the latest improvement) if it displays "0:00"? Right now I'm publishing a screen shot of the time. I could do that with the built in stop watch as part of the clock app..Version: 6.35.9
✓ Wrong state time standardsThe app needs to update the time standards. It is helpful to keep tracking times but doesn’t help to compare them with the LA state qualifying standards. I was following the app for the qualifying time of my son and he shows qualifying for two state championship events and then I found out that the standards in the app are from last year. Very disappointed for the whole family, finding this later..Version: 7.1.3
✓ Does what it’s supposed toThis app does what it’s supposed to do. I have no other options but to use this app..Version: 7.1.0
✓ Great product but annoying and unnecessary updateWe’ve loved the TU products including the web-site and accompanying app for coaches and parents, but the recent update that limits the amount of date that can be seen immediately is cumbersome and unnecessary. Typical developers making changes when things were already great..Version: 6.36.1
✓ DecentIt’s a decent app to use. I use it for my swim team and it’s quite easy to see new posts the payments. The only problem I have with it is that it takes a while to load my new beat times..Version: 7.3.17
✓ Tedious to useEndless pointless “are you sure” pop ups. Endless windows to click through to get anywhere. Rather than displaying all the events your child is signed up for in a meet, it shows each day, which you have to click on (to an accompanying are you sure pop up) which then shows all the events for that session. But you can only view one session at a time. Very poorly designed app. At least it doesn’t crash anymore but still, find a new developer..Version: 6.35.21
✓ Logs you out and says password incorrect.Struggling with the log outs and then days waiting for it to let you back on again as it says incorrect password (when it isn’t and resetting doesn’t help). Missing updates from the club regularly because of this..Version: 7.1.1
✓ Bad updateI really don't like the new update. I used to be able to see my child's best times and compare it to local standards. After the update there are numerous B, A, AA standards listed. Some are boys, some are girls and it appears to list every single age group. Before I could pick only the standard for my daughter and it wouldn't show any standards for boys. Now you can't tell what age group the standard is for nor can you tell if it's for boys or girls. I understand that the coaches need to see all the standards but as a parent I only need to see the standard for my child..Version: 4.0.26
✓ AwfulThis app is awful. I honestly just wanted to see some stuff that my coaches post and now whenever I go onto it I have to re enter my email and password and then verify EVERY TIME. 😕 Please make some improvements..Version: 6.36.6
✓ Needs an updateCrashes all the time since iOS 11 installed.Version: 4.0.27
✓ Not user friendlyThis is one the the weirdest/worst scheduling apps I’ve ever used. It is not intuitive- and is difficult to navigate. Acronyms used in the app are not defined anywhere, and the menu categories are completely illogical. Also, none of the USAS Deck Pass features are functional. I get stuck in an endless loop of login pages. There is also no way to sort meets based on my swimmers eligibility. Why am I getting lists of Senior swim meets for my 9 year old? This app was clearly not designed by someone with any experience with scheduling management..Version: 7.1.0
✓ Crashes constantlyPretty much unusable. Crashes every time I try to view events. Have not really tried any other functions..Version: 6.35.43
✓ Meet results not updatingAs a parent, I enjoyed this app for a short while until the meet results stopped updating. I hope they fix this soon..Version: 7.1.0
✓ Locked outSince my fingerprint sensor has failed, the app won’t now drop back to password access, so I can’t use it. Design flaw..Version: 6.35.33
✓ AppGood application, it gives me what I need. A bit slow to launch.Version: 6.35.31
✓ Keeps crashingThe latest update has caused no end of problems. Have to constantly close the app and reopen it to see attendance correctly. Setting defaults don’t change to the requested settings. Updates are meant to fix problems not cause more 😩.Version: 7.0.3
✓ FrustratedI'm a coach and it would be really nice if you could also fix the events section so that I can see the meets and entries for my swimmers at meets. I lost this ability with the previous update..Version: 4.0.14
✓ New vs oldUpdate: severe bug with FaceID: if OnDeck is the active app, and the phone goes to sleep, it goes into a state where it takes numerous (and I mean *numerous*) tries to swipe up to get the phone to wake. It just keeps showing a FaceID confirmation, but it stays on the lock screen. Anyone with an iPhone X, XS, or XR should beware. Presumably the new 2018 iPad Pro will also be affected. I'm writing this from a parent's perspective. I imagine a coach would have a different view. The new app looks much better than the old, and acts much more like a modern iOS app. Neither old nor new versions make finding things easy. There are a *lot* of features, and it usually takes me a while to find what I'm looking for. Combining parent & coach apps seemed like a reasonable idea, until I saw all of the coach features cluttering up the screen. One feature I used a lot is either missing in the new app, or else is well-hidden: keying in the heat and lane assignments for events. I'd much rather have that info on my phone than carry around a paper meet program. The new app is slower than the old. It seems to load every page on-the-fly from the cloud, which is sluggish. On the meet entries display, 3-digit event numbers are truncated, which is a pretty severe problem. Touch ID is buggy - it often requires password entry, which kind of misses the point of Touch ID. The app really needed a refresh, but this version is a swing and a miss..Version: 6.35.21
✓ Prefer version 3.0Sorry, but I much prefer version 3.0. It had a very sleek design and was very easy to use. Version 4.0 looks quite amateur I'm afraid and it's very choppy..Version: 4.0.11
✓ A very sad update!This update to what had been a really great app completely sucks!.Version: 4.0
✓ Please UpdateThe app always had its issues. Like another reviewer said, it can be tough to find what you’re looking for. It can also be more complicated than it needs to be. My real issue is since updating to iOS 11, it crashes. So, until they provide an update, it’s completely useless. Also, the app recently started asking for my thumbprint, authenticating as always then asking for the password. What’s the point of the thumbprint if it’s just going to require the password?.Version: 4.0.26
✓ Team feed flashes and goes to useless profileWhenever we get a Team Feed notification, we want to see THAT. But every time the mobile app opens to show the Team Feed message, and within a second the app goes to the Profile page. I know who I am, I need to see the COMMUNICATION FROM THE COACH. Leave it on the Team Feed page until I’m done reading it. And even after it goes immediately to the profile page, then it has the gall to prompt to say, “hey, there’s a Team Feed message I’m preventing you from viewing.” Six steps to get back to viewing the Team Feed I originally came to read. Very irritating mobile app behavior..Version: 7.3.20
✓ Keeps crashingKeeps crashing with Touch ID.Version: 4.0.26
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