Skype Negative Reviews

Skype App Complaints & User Negative Comments 2024

Skype app received 123 complaints, negative comments and reviews by users. Have you ever had a bad experience using Skype? Can you share your negative thoughts about skype?

Skype for Negative User Reviews

✓ Truly AwfulSo many people are saying the same thing why can’t the developers fix the basic problems quickly. I can only imagine the 5 star ratings are actually being posted by the developers themselves. Anyone who has used the pre “big update version” has to be totally annoyed with the the backward step or indeed the backward leap. Please please fix it. I rely on this app to stay in contact with friends and family whilst working abroad I even pay a monthly subscription. Literally nothing works. I have never worked out how to add favourites, the syncing with my contacts is a mess, the recent call list does not update, the Bluetooth connection to a headset NEVER works for incoming calls, most incoming calls “ring” twice and the call is cut. Someone at SKYPE is having a laugh at loyal users expense! Please fix it or simply go back to the previous version until you fix all the problems.... if I could give this app zero or negative stars I would....StoredhornetVersion: 8.16

✓ Too many fake accounts, full of scammers. Skype never responded. Skype = SextortionUnfortunately through some stupidity on my side I got scammed in a bad way through Sextortion on Skype. Way too easy for these Philippine men running these Sextortion rings to make fake accounts and do this to people again and again. You should have to go through checks and have to submit ID when signing up to Skype otherwise it just doesn’t feel safe and I for one won’t be using it ever again. Be careful out there. Skype sadly never got back to me when I submitted a report and blocked the email which was scamming me. Companies like Skype need to tackle this major Sextortion problem on their app head on and eradicate it completely. Start with these disgusting horrible men in the Philippines that are carrying out these acts daily. It might just save lives..AfrobeatzzVersion: 8.99

✓ Poor FunctionalitySomebody needs to put this App out of its misery. Honestly, the flaws in this software are so numerous, it's hard to know where to start. Here's a small taste: - Changing numbers in your address book? Good luck figuring out how to do that. - Start a call, press the "loudspeaker" button so you can use it hands free. It rings for a second then the loudspeaker goes off, so you press it again, once again, all by itself it takes itself off loudspeaker. You will do this at least 3 or 4 times before your call connects. The new interface has not fixed this problem. - Calling somebody and don't hear the phone ringing on their end? That's ok, because they have already picked up the phone, said "hello, hello" a few times, heard a dead line and hung up. It usually takes me 4 calls like this before I get through to the person I am trying to reach. - Terrible, counter-intuitive user interface. Here's a simple example, how many times do you need to click to make a phone call? Seriously?!? The only thing Skype has going for it is ubiquity and cheap calling rates. Once others catch up on the calling rates, Skype will die. Thank goodness for FaceTime and Viber..Roberto IncognitoVersion: 8.20

✓ A lot of bugs and crashThis app for IPhone is the worst app ever. Everyday when someone call to me on phone during calling at skype my phone is crashing and i cant normal return to skype. Then i must turn off this app and turn on again...Maciek Pok.Version: 8.35

✓ Awful update. Switch to something else!ETA: the response below is so atrociously tone-deaf that I'll repost this one star rating. The app is only barely better than after the big change, but there are lots of superior options. Don't give Microsoft any money for Skype. - Breaks connectivity with people with an older version. Good luck walking your elderly relatives through upgrading (you can't even do that via Skype!) and the awful new interface. If you have a balance on Skype for Skype out, turn off auto top ups and investigate other options for cheap international calling. If you do mainly Skype to Skype there are other cross platform options. Vote against this badly thought out update with your wallets and feet and reviews that warn others of the broken and removed features it brings. Fwiw, the only person left on Skype for me earns Microsoft zero revenue. Once that person is on FaceTime, this badly upgraded app will simply go into the trash for good. Compare with the ten or so pounds a months the previous version earned, times many other frustrated users, and hopefully the management who dreamed this change up will be at least professionally embarrassed..RatpoisonVersion: 8.29

✓ Not like the old Skype used to be app is unreliable and annoyingThis app does not function properly and is annoying to use. let me articulate some of the annoying features. What are the most annoying features of the group call and not being able to silence the group calls affectively second annoying feature when somebody doesn’t answer a call it automatically dictates a message to Call back at their earliest convenience I don’t need Skype to automatically dictate a message when somebody doesn’t answer a call why they ever added that feature I don’t even know? My third annoying problem is rating the calls after they end. Why is there even an option when we try to report a problem it doesn’t get fixed and the problems that are in the list don’t pertain to the actual problems that you might be having. I quit using Skype years ago because it is just terrible. I use Discord now ever since Microsoft took over Skype it’s become horrible. Even Facebook messenger and what’s up work better than Skype. I hate to say this, but everything Microsoft touches turns to crap..PatCulpepperVersion: 8.104

✓ Fix the app!Please for the love of god can you fix the issues!! have reinstalled the app and now I’m not getting any notifications that someone has messaged me even though I have all of the settings turned on. I can’t toggle the read receipt button where I could before. The worst bit is the invisibility... I go invisible but then it’ll automatically turn me back to visible when I reopen the app 🙄. I’m not talking sign out, it’s merely close the app, re open and I’m visible again. This never used to be the case. Change it so the invisibility stays on no matter if you close the app, log out, sign out etc etc!! Fix these issues and you’ll get 5 stars!! Pretty please fix it. So many issues 😩.Aka.naynayVersion: 8.50

✓ Useful, but not what it wasIt’s hard being on the product team of something like Skype. It was a much loved product that nailed its UX early on and developments since have gone sideways. Call quality seems to me more of an issue since Microsoft changed the network architecture a number of years ago. The features and preferences are less useful across both desktop and mobile versions. On the plus side, it’s not as bad as Skype for Business and it still makes international calls cost effective. Where you don’t have to connect to a PSTN there are now better, more secure ways to do video, voice and messaging..Our boy GedVersion: 8.24

✓ Disappearing pictures from the galleryI’ve been using Skype every day for the last year with no major issues. However couple of days ago from my gallery most of the pics which were there previously disappeared and now there is only 19 pics in the gallery :( if the new picture is sent, the oldest one disappears keeping 19 pics there. Previously the gallery stored dozens pictures! I can access them from the chat, however need to scroll back to get to the picture I want to see. That’s very disappointing..GuffundtVersion: 8.48

✓ Really upset with the new update.I’ve been using Skype to communicate with my husband while we’re long distance. It was the only app that could keep up with the amount of video calls, pictures, and videos that we sent. I hate this new update though or whatever was recently done to the app, so much so I’m tempted to try a different app. We used to be able to send any kind of video now it’s limited to only a minute and a half, and even when I adhere to the new video rules, it won’t even send. One of the ways we stay connected when we can’t call is by sending videos and the fact that we can’t do that anymore, at least not without extreme hassle and changing the way we took videos really saddens me. Please change this!! Also used to be able to scroll back through all our conversations now it won’t let us and we have to access the search tool which doesn’t work when you’re just wanting to reread old text messages. Please bring the old Skype back ):.Ohkayt3Version: 8.78

✓ Skype app freezing and crashing on new iPhones.The Skype app for iPhone has gone from not so user friendly as the classic fast simple app which we all loved to right out useless. Attempting to create a new Skype account using the app sends to some blank Microsoft screens and frozen message screens. Specifically the iPhone X. The product has been undergoing some champagnes since the acquisition by Microsoft but on the user side these have manifested as consistent poor results: confusing screens and services, missing or hard to manage features, and now just plain not functional. I’m forced to migrate video calls to FaceTime or WhatsApp or Viber. For a respectable tech company, this is a failure on the backend integration, front end design, and services side. While it was working, the only thing I think remained fairly decent was the video quality. But so is the quality of all the other apps! Microsoft, get that team’s act together and rebuild the app to be simple and functional so the majority of users do not depart to all the other mean and functional alternatives!.Chudaka_piVersion: 8.33

✓ What’s happening to power usageI’ve been a big Skype user for many years with SkypeIn and SkypeOut subscriptions if that’s what they are called now. One of my regular calls is to my mums home number in the UK. They usually last about an hour but recently I’ve noticed the phone gets hot during the call and it burns through the battery. As an example the 75 min call I have just finished used 35% of my iPhone mini battery. That’s more than watching an entire 2hr NBA game on the NBA app..Simon GVersion: 8.91

✓ Sadly biased stats - don’t trust the reviewsFirstly, I love Skype. Thanks so ku h for this great product. Why the low rating? The App asks me about the call quality. I often rate is less than 5 and in those cases Skype does NOT ask me to review the App. But today I rated the call quality at 5 and surprise, I WAS asked to review it. The result: untrustworthy (and generally inflated) stats in the reviews!.GouldiesVersion: 8.108

✓ Today was perfectAfter dreadful sound and visual performance for the last 2 or 3 years, I had moved to a different platform. That was rubbish too. Today I went back to Skype and it was all it should have been! Let’s hope that this is not just due to light traffic during the holiday period..HtheDogVersion: 8.35

✓ Privacy IssuesTopics discussed in private and voice calls on Skype must be scraped - these end up, in my case, as eerily timely suggested posts and ads on Facebook and as Youtube recommended videos - intrusive, creepy and nowhere is it mentioned how conversations are scraped and with whom the data is shared. I expect a big scandal coming this way. Either Skype isn’t secure enough, or is complicit in these intrusions. Please, get ethical, dignified and serious about privacy. Orwellian software can’t be the new normal, no business case can be made for invading or allowing for the invasion of the private communications of your users. Skype used to be a leader in privacy, what a disappointment. I’m moving elsewhere..UserCluster#?Version: 8.33

✓ Riddled with bugsPros: The call quality is generally quite good The emoticons are still the best around The layout is simple and easy on the eye Cons: Status (online, away, etc) is never correct, people can be chatting with you and it still says “last seen 3 hours ago” It has a tendency not to update chats and give you chat updates unless you physically go into the app itself Randomly seems to answer a video call with or without your video and then even when you physically turn your video on, it still doesn’t work Cuts short gifs you add to chats so they don’t display in full, completely voiding the whole point of the gif Decides when it’s going to work or not. Often times end up using WhatsApp to chat to the same contact to test if it’s the WiFi or data, and it turns out it’s just Skype being awkward Controls are just unresponsive at times, the interface LOOKS good, but it doesn’t behave well (and no, it’s not my devices, I’ve used Skype on the latest iPhone, iPad, and iMac, and it does the same things on every device Too many more to mention. It’s just not good..WorkingclassgeniusVersion: 8.62.1

✓ Skype time limit issue to open appHi , I have international calling subscription which has full minutes. Still since last one month, after just one minute call, the app goes on error “you’ve reached your time limit on skype.” And the skype icon grayed outs and doesnt open it all. Even though i have subscription. Please fix this asap as i pay monthly for minutes and can’t even use it..Vir5559Version: 8.65

✓ Get it sortedOk you need to get something sorted that annoying. I use Sky for Skype Out. I want to be able to go into my contacts and find someone in my address book with out having everyone one ever with a Skype account listed. You have “All” “Skype” and “Active Now”. How about phone contacts so I don’t have to waist time looking. Think of it this way the incentive is I make a Skype our call quicker and you make more money. Now it’s NOT intuitive to be able to do and half the time I give up and just use WhatsApp calling as it’s quicker. The issue is I list contacts not with names but the “Company” in my contacts and when searching they don’t come up in Skype. That should be easy to fix. Like I said get it sorted!!.RafekyVersion: 8.24

✓ What Skype did to meSkype did me dirty the only thing I wanted to do was go on Skype and go to my teacher and so we can have a talk about our homework and it said you had to update Skype so I iMessage my teacher and told him should we talk about it here and he said no we can talk about it here and I said why and he said no we just can’t so I said OK I’m gonna try and update my Skype and I’m gonna go see if it lets me but then doesn’t let me I come here and stay a night I read it I read it one star because of what you did you did me so dirty you menace to society you ugly bigot the only thing I wanted to do was talk to my AII Bing and go to my teacher and talk about a homework and he was telling me what my report card would look like because we have we’re getting our report card tomorrow and if I can’t do it he’ll give me a a minus in English so do you want me a minus that isn’t gonna get me to college Skype and you really want me to pay you know all the time I try to all the time I tried to update it it says sorry not loading try going to Skype and talking about it and I say no I’m not going to talk to Skype about it but then it keeps don’t tell me to do that so I have to do it 😭.IgotdiddirtuVersion: 8.112.2

✓ Where is jump back in time option?What’s the point of convos if you can’t look back at them. Most dumbest decision ever was getting rid of the ‘jump back in conversation’ option where you could easily scroll backwards through a chat. The feature that replaces is ‘search chat function’ which is absolutely useless only catching very recent conversation and nothing further. I’ve been loyal to Skype since 2014 and This is the biggest reason why i don’t use this trash app anymore..Ivy ghoVersion: 8.83

✓ Interface needs some loveJust to be clear, Skype is amazing, but the user interface of this app is confusing. I use it weekly and still have random results when trying to dial a number in my phone book. I get there in the end and the quality is great, but the App itself needs some love. I hope that’s helpful, such a great service..JcnicksterVersion: 8.30

✓ So closeUnless someone refuses to use, or doesn’t have, Skype then this is basically my sole app for calling anyone. I really do want to like this app more, but for mobile there is, at least in my case, one MAJOR drawback. The notifications are broken. It’s not that they never work (because then it would likely be a case of them simply being off). For other apps with messaging typically each new message prompts a notification, but with Skype it seems I only get one notification for the first message and then no new notifications from that person until I check the messages. Also, there have been many instances where I get a banner notification but no red icon on the app. So for example if the message came while I was sleeping but gets pushed down by a host of other notifications, when I open my phone and just look for the red icons I don’t see one for Skype and assume I received no messages there. Thus Skype only becomes useful for calling. I hope this can be improved..BYM35145664Version: 8.35

✓ Now I know why ppl are going to other resourcesSo I find out that my Skype account version has been retired, ok so I updated to a different version. Only to find out that on apple devices doesn’t work to well on them so basically I have to resign a whole new account, and all my older contacts and previous convo’s are gone?!? That’s a disappointment..Fully AnnoyedVersion: 8.41

✓ Worst UI update in App historyNever seen an App interface so unintuitive and convoluted. They say in the design world to never let a committee get involved in the design process. Looks like that happened with the UI design of Skype. For all the millenial grabbing social media type features added it looks like Microsoft forgot about the basic principals of useability. My first impression was that Microsoft was trying to kill Skype by making it so difficult to use. That impression has not changed. Microsoft even make it difficult to make In-App purchases. OMG! Only one feature keeps me signed up, having my own localised phone number, but its so difficult to understand the Interface I don’t even know whats going on most of the time. Searching desperately for a replacement App. Serious App contenders should seize the moment! It’s now August 2018 and after a few more updates this App UI just gets worse! I don’t see how they could possibly create a UI so bad accidentally. The only conclusion I can come to is that Microsoft does not want people to use this app any more. If I wasn’t tied to a local number with Skype I’d cancel and delete it without a second thought..Christo2014Version: 8.28

✓ Still can’t send a message from iPhone 6I think it’s time to walk away from Skype I’m so annoyed. This is ridiculous it’s been weeks and still cannot send a message. I’ve uninstalled. Reinstalled new one. Tried the “fix”. Still not working. I can get messages but none of mine go through to anyone. I’m done.EvikesVersion: 8.16

✓ Latest “update” is awfulSkype used to be the best way to contact long-distance family. However, since the latest version you now have to contact people via another means (phone/text/WhatsApp/email/Royal Mail) to find out if they’re online - to which they reply that they are, but that is not evident on skype as there is no longer a green dot to indicate such, and then when you try to make a call it hangs up and tells you they’re offline. The whole thing has become absurd and unusable. I really hope Skype sorts this out soon as it has become an invaluable means of keeping up relationships between children and grandparents. It would be a real shame to have to ditch the whole thing and fork out an unnecessary tonne of money upgrading our luddite parents to a Mac just so we can use FaceTime….1980moomooVersion: 8.30.1

✓ Bug when using compact keyboard mode on iPad.When you have compact keyboard mode active on iPad and open Skype via a notification message or various other ways, the screen goes empty / full empty window and you have to close Skype and re-open. This has been happening for at least a year. Surely I’m not the only person to have noticed this bug? It’s exceptionally easy to reproduce… Can you guys at 1 trillion dollar world fix it please?.RendquistVersion: 8.91

✓ AwfulBetween the app crashing randomly, it’s bloated garbage, this thing can’t even do something as basic as sending a photo..ErexfoxVersion: 8.52

✓ 8.38 won’t install...No crash or nothing but keep appearing in updates.Lexus santacruzVersion: 8.37

✓ Push Notifications are a Big ProblemI’ve used Skype for years and years now and have never had a problem with it on desktop. However, on my phone the notifications hardly ever come through. I have to constantly check the app for new messages. All my settings are set up for notifications, I’ve tried restarting my phone and uninstalling and reinstalling Skype, but nothing has solved this. Some days the notifications come through, more often than not, they don’t. I’ve missed a few important work things because of it. A fairly functional app but unreliable..TehScotty10Version: 8.93.1

✓ Keeps informing me to updateI don’t know if it’s the apple store’s problem or Skype’s problem, as long as I refresh the update page. I always see an update icon beside Skype even though I just updated it seconds ago!.DylantungVersion: 8.38

✓ Utterly hopelessI want to use Skype for the purpose of making landline calls abroad, usually to toll numbers. Some of these toll numbers are quite expensive (E.g. Thalys customer help line is £0.4/min).This uses credit quite quickly. So often I need to top up mid call. Which is impossible with the auto top up feature which refuses, point blank, to work citing anti fraud measures. You cannot imagine my ire discovering this “feature” when I get cut off after being on hold for 20 minutes while trying to solve a time sensitive issue. If the app offers a feature, it must work. It does not. Therefore this app is useless to me and receives a one-star rating. Sadly, a no-star rating can’t be selected. Pity..SwinberryVersion: 8.98

✓ UXOn the telecoms side this is the best app by far and works perfectly when you have purchased numbers and out going credit. I regularly call to countries successfully where PSTN or mobile connections are impossible. Fantastic. But why oh why is the UI and UX so awful. It is so unintuitive. I try to search address book and end up searching Skype directory. It’s never obvious as to which number linked to which name you are calling or end up trying to call an account rather than a number. I can never find my account details so go to my laptop instead. Pls start from scratch. This is largely a work app nowadays forget all the other nonsense..ChrisoramVersion: 8.53

✓ Easy to use but crashes a lotI use Skype everyday to teach on because it’s the simplest platform to use, but oh my goodness does it drive me mad sometimes! It crashes constantly when I’m sharing my screen especially when I’m swiping left or right going from to Skype to the browser or vice versa. Also, I don’t know what happened but I can’t seem to be able to put both the student and myself on the big screen anymore when sharing my screen. I am stuck at the top right corner of the screen which means my students see themselves and can barely see me, which is useless! Apart from all of this, I’m staying faithful to Skype because I find other platforms confusing. But please sort it out!.MorgsDiVersion: 8.96.2

✓ No support for iPad mini 1On iPad mini 1, Skype was working perfectly until 3days ago. Now it removed the support and I have to get new iPad to use Skype? Unethical move by Microsoft. This is how Microsoft treat all those good apps..JRupanVersion: 8.41

✓ Performance/quality fluctuatesThe quality of the calls fluctuates. I don't know if this depends on time of the call due to traffic but it is really annoying. I understand of having slightly inferior quality on free services but when you pay for something, your expectations are high. I use a package for making phone calls and the sound sometimes is distorted or I don't hear anything or being heard, there is a sound in the background like a drill every now and then. This is unacceptable. Regarding the video calls, in most cases the video quality is awful regardless if both sides are next to the router and without anything else using the bandwidth. The sound is as I described earlier. Before Microsoft acquired Skype, I have the feeling it was a lot better..GagavouzisVersion: 8.39

✓ Black ScreenI just updated to version 8.108 and now all I have is a blank black screen. I closed the app and then reopened it, but that hasn’t helped..MT-MTLVersion: 8.108

✓ 31 jan 2019The app is installing again and again after the update of 31 jan 2019.MuhammadhasanVersion: 8.38

✓ CMPThe first review I ever wrote was on Skype and would have scored it -0 if the option had been available. Since then, I have barely touched Skype having switched to WhatsApp like so many other ex-Skype users. I started using Skype when it first came out on 2002(?) and it was the best VOIP system around by far and the easiest to use. Since the current crop of developers got to work they have turned a much loved and much used tool into an unmitigated disaster that barely functions and is nightmare to use. The developers won’t listen as is evidenced by all the negative comments the new Skype is getting and won’t make any effort to either rollback the awful upgrades or return to the original Skype’s simplicity or functionality. Which is what the vast majority of (ex) users appear to want. As a consequence Skype will continue to haemorrhage users, will fail to attract sufficient new users and will eventually be consigned to the scrap heap. Such a shame which could be avoided if the egos involved in Skype’s development left well alone and listened to those who have most used the program in the past..Kingtune1Version: 8.32

✓ TerribleThe app overall is perfect except for some bugs that just ruin the whole experience. First of all when your in a group chat for a while the notifications stop working. This can be very frustrating at times. Also the video quality is terrible. It is super laggy and glitchy I just can’t believe that it’s so bad. Next the gifs are always unavailable and just put me in a bad mood. If these issues were fixed I would give this app 5 stars. It’s performance is really good and good to use but I wouldn’t recommend as a usual thing to use..Lia blokonskiVersion: 8.82

✓ Not bad, but...Definitely an overall good calling app. I’ve used things like FaceTime and Snapchat to make video calls before, but they just don’t work as well. Skype usually seems to load no matter what, unless the connection is extremely poor which isn’t the fault of Skype. One of the main drawbacks is all the buttons littering the screen. Like many other reviewers have stated, things are a bit over crowded, especially for a phone app. My screen is small enough as it is and I want to see the person I’m talking to. That’s the point of the video call. My biggest gripe here is the poor internet connection notification box. Can we please move the poor internet connection notification box? It pops up right in the center of the screen! Thanks for telling me I have a poor connection, but I don’t understand why something can’t pop up in the corner. This notification blocks my whole entire screen so I can’t see who I’m talking to. This just makes me want to use an app that doesn’t tell me about the strength of my internet connection (because I don’t care about that information anyways). It would definitely be a five star app if these few problems could get addressed..CookeramVersion: 8.30

✓ What have you done to Skype?I have been using Skype for years now and always liked the service. In the world of WhatsApp, FaceTime, Viber, etc. I kept my Skype app on the phone and the software on my PC. However, the ‘updated’(!) interface made it so complicated to use Skype, particularly to between Skype call and paid for call out, from finding a contact to call, chat or text to a contact that now a days after every use, I’m tempted to delete Skype! I’m not saying the old interface was so good that I don’t want to switch to a new layout. The problem is the new layout is not intuitive and it doesn’t help general user experience. I genuinely hope Microsoft will test a new update with both regular and beginner level user and listen to their feedback..Ronnie MirzaVersion: 8.42

✓ Integrated Calling NOT OptionalI’ve used Skype for a long time, ever since MSN was bought by Microsoft and I’ve had the app for as long as I’ve had a smartphone. Skype app has always been buggy. You’d expect seamless connections across all platforms but that has not always been the case and it gets infuriating when I’m trying to have a conversation with someone but they can’t hear me, etc. As these problems are solved, new ones arise. I get it, you can’t have a perfect app, so I continue to deal as I mainly use this to communicate in my LDR. However, with the latest updates for iPhone and for Skype, the horrible integrated calling feature is now NOT optional. You can’t turn it off and calls are routed through the iPhone calling system. This disables me from using my other apps if I’m in a non-WiFi area. Additionally, when I hang up my Skype calls through the iPhone calling screen, it causes the entire iPhone to freeze and I can’t do anything until it corrects itself by restarting. It’s ridiculous. Bring back the option to turn off integrated calling please. For reference, I have the iPhone 8..MimmilalaVersion: 8.24

✓ Can’t even get calls to come throughI’ve purchased a Skype account 3 times with no success. I try to contact someone follow all the prompts and get no response and no help absolutely fed up with Skype no customer service and no phone contact. I’d like to rate zero but I can’t even do that 🤨.Shade5874Version: 8.75

✓ Reliable for years, but weird quirks latelyWhen I dial, the Skype dial beep continues beeping long after my contact picks up the phone and we begin to converse. It's several minutes into conversing where the loud beep ring continues to make loud noise over the top of our conversation instead to shutting off when the receiver answers the phone and the two-way conversation begins. This has been happening for several months now. Could you PLEASE fix it? I love Skype and have been loyal for many years. But as a PAYING customer, this glitch is not acceptable..LoveLlamaVersion: 8.79.2

✓ Pretty goodI don’t really have a problem with the app, I really only use it to keep in touch with my boyfriend while he’s away (I have an apple phone and he has a Samsung) but the only thing that is annoying me is the fact that notifications are really dodgy. I used to at least get a vibration or a noise once in a while when I got a message but now that’s pretty much non existent. My app is up to date, everything is enabled in my phone settings and my chat settings in the app but it’s still not working. I’ve gone to multiple chat forums and support websites and many other people are having the same problem. Please fix..Melonboo69Version: 8.22

✓ Not intuitiveEverything is all over the place. To get to settings I had to by trail and error figure out that I had to go to chats (why chats I dont know ? but doesn’t appear anywhere else so I have to go back there to find it if I’m in another screen) then I had to click on my profile picture to find settings at the bottom of the page. Calls has the word calls in the middle at the top. Contacts has the word contacts at the top but chats has my profile icon at the top. Shouldn’t it make more sense to have it on all screens? 1 drop down or pop up menu available from every page is infinitely more logical and the standard on almost every app and website Why is calls and contacts 2 seperate pages duplicated as they essentially do the same thing. With only a few tweaks you could simplify the app to 2 pages - chats, and calls/contacts with a drop down menu of all options available on both pages. There is probably a reason why I’ve not used Skype in a decade. But then again I’ve never understood Microsoft products. 20 steps when 1 will do seems to be their motto Take a look at Line app. The menu at the bottom is consistent across all pages so I can easily jump to where I want Also I can’t find easily any way to check what a call will look like before I make it. Would be good if there was a simple 1 touch preview button to make sure the image is acceptable before I place a call.The FLBVersion: 8.51

✓ Need good internet connection and good weatherWe've been using Skype via a Konnekt video screen to communicate with my 97 yr old mother for around 2 years now. In terms of simplicity for mom, it's great. However, it needs a really strong internet connection and clear, non windy weather to work. It definitely works better during the day. If its windy, cloudy, raining, or night the video freezes and often disconnects altogether. Likewise, under any of those same circumstances, there’s a loud, distracting echo and a lot of other noise. Mom's assisted living is very old and well built, however, today’s technological infrastructure was not built in. The facility got WiFi quite a few years ago but it was spotty at best. They upgraded the whole facility around a year ago and now cell phones work great but Skype is still not working well unless it’s daytime on a sunny, calm day. Perhaps it would be perfect in Arizona..FairweatherintheusaVersion: 8.75

✓ From Beautiful to Awful thanks to MicrosoftSkype used to be beautiful. Then Microsoft bought it. Now it’s awful. They say they’ve been “listening to our feedback” for over a year now, and it’s still awful. Microsoft must have an awful team of programmers..Belgo33Version: 8.41

✓ Can send pic on iOS 13Cannot send picture on iOS 13, please fix.SpeederdVersion: 8.52

✓ App is poor and doesn’t think how people use it- for some reason some of the numbers in my contacts do not appear including g the Home my father lives in. I need to find history or enter it in every time - cannot copy and paste a number and then edit it with the correct country number. Need to do this in notes first - I sometimes call different numbers in different countries. When copying a number including the country number, the current country number is added to the front. When pasting a number with country number it disappears and re comes back after the paste so you never know why the final result is - cannot place the cursor inside a number and correct a number in the middle. Have to use notes to edit it. Sometimes I call different extensions in the same company - when the call is being placed and my Bluetooth headphones are selected, I cannot set it to the phone speak which is required if the headphones are not nearby. The button is not responsive. I have to get headphones and turn them off - finding the keypad is a 3 click process that I have to remember every time. Guys it’s money. Make this easy to find. There are other things but I find the new look and feel really hard to understand and easy to use quickly..No Fixed AgendaVersion: 8.44

✓ Keeps wanting to updateFor the third time I updated, Skype keeps requesting it on Apple, same release over and over. So over MS and they can’t build anything right. Zoom is far better than this bother-ware from Microsoft..Mizu KiVersion: 8.38

✓ SkypeHaven’t been able to use this source of communication as it stops after 5 minutes of use. I have had to use other free sources of communication but to no avail. Miss the old version where I could hear and see the people I love without interruptions and disconnecting issues..TalulahbelleVersion: 8.32

✓ Bing AI cannot be removedI have removed the latest version, and will have to put up with an Update warning in the old app, until Microsoft put in an ability to remove the Bing functionality that is integrated into the latest version of the Skype app. Unfortunately I am reliant on connectivity with family, or I would remove the account completely..Mmeegg!Version: 8.106.1

✓ #ihateskypeSo.... I am writing this review because I can’t support this app anymore. I got 8 devices in my house and I still can’t do what I want in this app. I call my grandma every day on my phone (iPhone XS) or my laptop (MacBook Air 2020). I have a sister and we want to be in the same call with our grandma, but we can’t. And listen... I don’t really care about what tablet my grandma has. I know it’s an Alexa but it’s still a tablet of high tech. So why am I giving this 2 stars? Because I can’t be in the same call with my sis and grandma, and because I can’t even share screen in the call. The thing is Skype needs more performance than this. I have a lot of good devices in my house and I really don’t think the devices are the problem, because they are all NEW. So guys... I really think that u should go home and repair these problem instead of making parties at your houses. For example I am doing school with zoom. Trust me Zoom is... MUCH better than this LOW tech called “Skype”. In Zoom I can do all I want with no problem. Oh and BTW stay home safe until u get vaccinated😊. I hope y’all fix this problem.Flash_ the_dashVersion: 8.66

✓ I would give more stars but...As said in the title I would give more stars but I won’t unless certain suggestions get addressed: 1) When I remove/delete a contact on Skype, they shouldn’t be able to contact me or send a message until I accept their request once more (like you do initially and when you invite/send/receive request). I have to block the person, even after I remove them from my contact list. I don’t want to have to block. It’s ridiculous. 2) I want to able to delete a sent or received message, just like when using an SMS or other messaging apps. I don’t see why that function isn’t implemented on Skype. Its so basic. Each update I hope it this gets added but never does. Please take these issues seriously and hopefully these issues can be addressed in a future update as I am on the verge on uninstalling skype for the reasons above..MewtwoXVersion: 8.52

✓ Poor connection and worse customer serviceSkype, I’ve been using you for years and years and since Microsoft bought? Revamp? I don’t know what the hell happened, but ever since then I cannot call on data on the app. It ‘rings’ once and then goes silent. The other person can hear me but I can’t hear anything. And it charges me for the call. And this has been happening for months now which has become absolutely infuriating. I’ve messaged you through the app several times to no reply. Left countless bad feedback when it asks how my call is. And messaged you on Facebook to try and get a reply. NOTHING. Seriously?! You’re rapidly becoming my least favourite thing in the entire world and you’re going to very reluctantly lose my custom. For the love of god, just fix the app already!!.Designdoll88Version: 8.20

✓ Causing issues after the recent updatePlease fix the bug. The message notifications are showing up as if someone is calling me..Rakesh2Version: 8.83.2

✓ Resume call STILL not working in iOS 16.21. After many months this issue is still not fixed as of iOS 16.2 on iPhone 14 Pro Max. When on a Skype call and there is a second (non-Skype) incoming call and you switch to the second call, coming back to Skype after hanging up the second call results in the Skype call being “on hold”. When you click the three dots in the lower right corner and then click Resume, nothing happens. Also, ending the call does nothing. Let me repeat: clicking the red End Call button does absolutely nothing while on hold. The only way to get out of being on hold is to force-quit the Skype app. Then you have to open Skype again and call back the person you were on hold with. 2. Skype missed calls don’t generate missed call notifications. You have to open the Skype app to see any missed calls..MStyleFTWVersion: 8.92.1

✓ TerribleI've been using Skype for years now. I have always used the Windows 10 App-version since it was released. It’s funny how Microsoft are only responding to the reviews that mention cancelling a paid subscription. I didn't have enough contact with my friends so I downloaded Skype for my phone. The app worked for the first week, but then an update came for both the Windows 10 and iOS versions. When I open the app on either OS, it tells me to login each time, which is fine, but when o have, it loads and I can't do anything. The list of contacts is there but when I click or tap, nothing happens. I don't know if this is because of a malformed advertisement or just a bug in the app itself. When I first install the app for my phone, it works fine, but if I close the app, it doesn't work when it refreshes itself. The Windows 10 App-version works but it leaves you waiting about 20-minutes before everything is ready and I can start talking each time you launch it. Please fix the iOS bug and try to make the Windows 10 version load properly..InfynitiBoiVersion: 8.35

✓ FixWhether it’s me or the other person calling, there’s no audio. Please fix.ReplenishedVersion: 8.35

✓ Not what it used to beYou've lost a paid user. So disappointed in Skype both phone and desktop versions of the past year, after more than 10 years of use. Where do I start... Call quality has dropped. Continued video/camera instability. High battery power usage. Slow login wait times when using original skype credentials. In the new Phone app UI it is very hard to distinguish between a contact's multiple phone numbers or skype credentials which one you are calling. Having to upload / share your entire address book to Skype/Microsoft servers I also have concerns with..Dunc_D_SKuNKVersion: 8.25

✓ Keeps asking to updateYou update the app and then it comes back asking to be updated again, even if you remove and reinstall it still wants an update. Typical Microsoft quality, or lack thereof..MtlViperVersion: 8.38

✓ Crap appOnly compatible with latest operating systems so if you don’t update your hardware it’s useless.PachardVersion: 8.16

✓ Keep updating on the same version that installedCan’t believe a product from the giant cannot handle a small app with a bug that keep prompting for an update even though the app been updated. I tried removing the app and reinstalled, the same!.Smartie loverVersion: 8.38

✓ Call bug after blockingRecently I blocked someone and now whenever I get text messages on the mobile app, it acts like I’m getting a call from the blocked user and stops shortly after It’s very annoying Even if when sending and receiving text messages on the desktop app, it still happens on the mobile app Please fix this.StreetlampostVersion: 8.83.2

✓ Bug making app unusableEver since the update, the app will call me from A blocked number instead of sending a notification. I get a call from “Blocked caller” every time someone writes to me, likes a message etc. Had to uninstall..Maxlavoie1986Version: 8.83.2

✓ Silly updateJust downloaded the new update, titled ‘we’ve listened to your feedback’. Not sure what feedback Skype had received, but with the latest version the search bar is displayed across the top of my chats and calls, hiding the top ones. Wasn’t this tested before it was released?.1964KiwiVersion: 8.97.1

✓ Get rid of integrated calling!I’ve been using this app for years and despite numerous issues with this app, the new and current frustration that’s so irritating I must leave a review about it is the forced integrated calling. I do not want skype calls in my iphone 7’s phone log. I am beyond angered that if I so much as shut my screen off, the call hangs up because it’s functioning like a phone call rather than a skype call. I hate that it makes two apps open: the skype app and the phone app. Both are simultaneously running because of the integrated calling. And both act as separate apps! I can mute a call on the skype app, yet it’s unmuted on the phone app. I can take a call off speaker in one app, but it’s on speaker in the other??? PLEASE get rid of the forced integrated calling. Please do not force it onto your users. Leave it as an option as it used to be. I’m looking at other options than Skype since it’s rendering useless to me if the calls are integrated with my regular phone calls and are constantly getting hung up because of function mix ups. Fix this..AaliyahdsVersion: 8.25

✓ App wastes my money by hanging upThis app has hung up multiple calls in a row and each time it is wasting 1 dollar of my mans money. hes in jail so its really hard for us to talk because this app is so glitchy. sometimes it says a “blocked” contact is calling but i havent blocked him and sometimes when i pick up a call it hangs up straight away and says “theres been a problem” yeah the problem is that the creator of this app obviously care enough to fix the bugs because the idiots probably getting the money the apps wasting.Aroha NightingaleVersion: 8.108

✓ Contact & History etc listsI shouldn't have to keep contacts I don’t know on my list even with my news details. I have updated refreshed and still they appear. I can’t even remove any it only randomly lets me or not at all. I should have the right to remove these contacts completely forever without the need for blocking. Feeling at peace and requests I can accept if I know them vice versa. Why don’t you actually listen and has for deactivating account completely. I don’t want to add another email or mobile number. Why make it difficult for this spoils it for me. I don’t care if people I use to know have still got my old details I don’t want to be associated with them my account my rules besides some have new info so now I am getting odds appear in my personal space. So don’t want to click on anyone I don’t know or chat to by accident, such a breach of security like hellllloooo Skype?? Allow us some control at least please cos all this new fancy stuff is a tad confusing and misleading? Sorry but it’s the truth!! Not happy about this!!.FlutterMe-5Version: 8.46

✓ My Skype reviewDon’t get me wrong , Skype is great however I’ve experienced many difficulties using it. my calls always happen to end unexpectedly, making it hard for important phone calls, meetings etc . this problem has only occurred recently but my phone is connected to wifi and mobile data is on but it takes forever for the actual phone call to go through and it just says connecting but it doesn’t ring. it makes it so difficult incase of urgency..Annonymous skype userVersion: 8.66

✓ Used to love it..As the first-ever P2P communication software, it had great potential and a history of success. Unfortunately, it's all lost nowadays 🥲😢. Starting from a confusing sign-in - skype ids are mixed with Microsoft accounts. There should have been a way to combine accounts instead of creating duplicates and then making many millions believe that they lost all their contacts and history! The performance on Windows is terrible. It updates every time I start an app. And then it doesn't want to call before I restart it... This is stupid for a company that created Windows to have software that performs so badly!!!! Recently in iPad OS, I’ve noticed two Skype apps. I was able to figure out which one is current and which one needs to be deleted but again, I see how many people were confused. This somehow never happens with WhatsApp, Viber, and Telegram! The overall performance of Skype nowadays is very mediocre. Not many new features. Nothing revolutionary. It's like Microsoft is keeping it alive on life support for now... but it's not going anywhere. It's sad.😢🥲.EugmVersion: 8.99

✓ Please bring back key functionalityEvery description of Skype update these days stars with words “We are listening to your feedback...”. Dear Team, please don’t just listen, but hear! 1. Please bring back Away status. It was a very helpful feature for years until it was removed in Skype 8. It helps understand if the person is simply not in front of the computer and may still answer messages/calls or if they are logged off completely. Away status still works on Skype 7, so clearly, that functionality is there, just not implemented in version 8 for whatever reason. 2. Please return an ability to disable CallKit. I don’t want to receive my Skype calls into my Phone app. It was removed in version 8.26 without any warning or reason. Why? 3. As Skype 7 is still officially supported, please fix the fact, that messages sent between Skype 7 and 8 clients appear out of order in the chat history. There are dozens of people on Skype forums, asking for the same. If Skype is being re-written and it takes time to re-implement all the features of version 7, that’s fine, the users can wait. But can we in that case at least have a roadmap of what is planned to be brought back and what has been canned, please? I hope this was constructive and that you are actually listening..InflynxVersion: 8.30

✓ No longer stays invisibleIf you go invisible and minimize the app, then go back to Skype a minute later? It shows you as online. Y'all ruined Skype. Deleting..Leilani arnazVersion: 8.64.1

✓ SonnetUses all his money to watch me and randoms.Shawnwalletjacked pbVersion: 8.108

✓ Most unintuitive app I’ve usedI don’t often need to use the Skype app (primarily to ring landlines etc. when travelling internationally), however every time I am momentarily perplexed by how to do a simple function like dialling a number (and I am actually an iOS developer so not some 90 year old who just got their first hand-me-down iPhone from a family member). Yes common users would on no doubt get used to the interface, but a good test for a UX is how intuitive it is for first time or very occasional user to get their desired activity done and this app fails that. Maybe place less emphasis on funky or edgy UX and instead focus on usability first because really that’s all anyone wants from a communication app!.KafermeisterVersion: 8.97.1

✓ Very cumbersome accessing contactsI don’t know what Microsoft is thinking but the current Skype app on iOS is the most useless one ever. It is an extremely difficult task finding a number on your contact list and using Skype to call that number. First, no matter how hard you try, your iPhone contacts simply don’t show on Skype, giving Skype access to your contacts doesn’t change this. If this is a phone calling app amongst other things, shouldn’t this be a basic feature? Secondly, even if you copy a number and paste in the dial pad, it automatically deletes the “+” sign (if you have saved contacts in international format). There is no way to edit the pasted number from dial pad to add the plus sign back so you always have to manually write down a number to call it using Skype!!! Please Microsoft, test your own products for ease of use. This is the most annoying Skype app ever. If people are buying Skype credit, is because they want to use the phone features; make it usable. PLEASE!.TyrantZEGVersion: 8.18.1

✓ Good but not reliableBeen a good choice for the many years I’ve used Skype to talk with friends and for business call. Clear connection sound, versatile chat, group calls, group chats, etc. do recommend for people needing any type of free voice app or for group calls. But I’m always having problems with Skype. Everytime I update it, it creates a new problem that disables it from being reliable. Maybe it gets fixed or not but seems best for me to never update it. I once waited for maybe 10 updates or so and never had any problems. Then finally updated it because I got a new phone. Ever since updating has only caused me more problems. Maybe not the case for everyone but I wish I never updated from the obviously stable version I had. Faced with connection issues, failed calls, dropped calls, no ringer when called, screen overlay not disabling, multiple call glitches where I’ll be in a call and it will pop up asking me to hang up and accept the same call I’m already in. Many problems but over all a good app that I would recommend..TheOneWhoKnewVersion: 8.51

✓ Seems to get worse with every updateI remember the good old days when I could make and receive calls and the audio was clear. The layout is dated and busy. Got a migraine navigating menus trying to find the settings. Since the last update calls drop-out (even when not static, at home on nbn not moving around) and I can’t access the speakerphone whilst in a call! What gives??! Really disappointed as this was my go to app for keeping in touch with friends around the world. It seems Viber and WhatsApp have better layout, functionality and do what they’re actually made for. You get 1 star from me for implementing dark mode which is a big help for migraine sufferers. Thanks.Checkme0utVersion: 8.55

✓ Any good review is made by makers of SkypeSkye cuts you off after exactly a min in call, now wants to make you PAY to use it. Go to discord people.StateriaVersion: 8.98.2

✓ Skype is....Skype was pretty good before they had all of these updates. If you have a tech guy who knows how to fix bugs and the problems I shouldn’t have to write a nasty review about this problem. Sometimes I can’t see on the video call the other people when I try to call them or when someone calls me I can’t come back to see them. It’s only the picture and a color for the background. This shouldn’t have happen when Skype tries to update their app every 2 to 4 weeks to monthly. This is should be fixed in the first time when people complain about it. Today I had a call and the app was bad. I couldn’t see the video call. It was the picture and a color background. Also I couldn’t see the video when the other person answered the call. Fix the bugs and problem. Skype was good until the updates and bugs. I can’t make a copy a link and paste my link on Skype message because the screen would turn into a color background. Why do you guys do updates when you have failed since the last one.OpressVersion: 8.35

✓ DANGEROUSSkype keeps on sending strangers I don’t know at all to my contacts, and they have left me death threats for blocking them!.IamtriggggVersion: 8.35

✓ Skype fraudThey cheated me by deducting money two times from my account for Skype credit. I mostly call Indian numbers through Skype. They didn’t returned my money and when I disputed it and got it back through my bank they black listed my card from App Store by sending them request. Now apple team is not lifting their bann from the card and payment method that I used for making those two payments. I am suffering coz of Skype team and they didn’t even bothered to help me in this matter. They are cheaters and fraud, be careful after getting Skype credit and always check your account if there’s extra money deducted from your account on top of for what you guys paying for..Kaka ZaildarVersion: 8.56

✓ Unhelpful full supportHello I am a customer and used Skype and then my account go locked. Now I understand it’s because I violated the Microsoft agreement. So I submitted a ticket to you guys for a way to unlock my account only to be told they can’t find it. During the WHOLE WEEK I HAD TO WAIT FOR IT TO BE UNLOCKED I CONTACTED SKYPE SUPPORT AND THEY WERE BOT HELPFUL AT ALL. They told me they put me on priority which doesn’t help the waiting time. Then I submitted another ticket and HAD TO WAIT A WHOLE ANOTHER WEEK FOR THEM TO ALSO TELL ME NOTHING IS WRONG WITH MY ACCOUNT. So now it’s been 2 weeks and no one was able to unlock it. It is frustrating because I know it is locked but it seems Skype recovery team don’t know how to unlock a account. Now this is my third week and I’ve submitted another ticket but this time I explained in detail everything and if they still say they can’t unlock my account I am taking this up to higher management and I will show them I have been ignored and forgot I’m my issue with no updates. Also I’ve been told 3 times a supervisor will contact me it’s the third week and I still haven’t been contacted. ITS JUST SO DISRESPECTFUL AND I WOULDN'T USE APP BECAUSE I AM SPENDING MORE TIME UNLOCKING MY ACCOUNT THEM ACTUALLY USING SKYPE..GodgodandgodfirstVersion: 8.95.1

✓ Admit your mistakesMid 2017 I was forced into an update that changed the face of Skype. Since then, they claim to be listening but nothing changes, except my log in frequency. Logged in today just to see what was happening, after a good 2 months or so. I have been using ‘Wire’ for a good 6 months now. Skype used to be a saviour to anyone like me that travels a lot. Keeping in touch was easy for me to talk to my parents or grandkids alike, the interface was clean, simple and reliable. All of that is gone now. I would rate as a zero if it were an option and am very curious about any 5 star ratings especially after last years big update saw the average rating drop to 1 star. There is an underlying trend in the ratings to switch back to V7 - but they won’t. I would love to see how their user rating figures have reacted to V8, I suspect they are at rock bottom now. As a user of Skype for 13 years or more, I am gobsmacked to see how badly the program has been changed. Skype days are sadly numbered..Hairy gooseVersion: 8.18.1

✓ Quality downward spiralWith every update the Skype app is getting less user friendly and less stable. It doesn’t help that microsoft is actively forcing the updates. After 10+ years of using it I am moving on to better alternatives..TMilllerVersion: 8.50

✓ 2019 not 1919I have had a phone Skype account for as long as I can remember. Now, needing to make and broadcast calls from my laptop, I tried to log in to my account. To my surprise and distress, I actually set up a new account with a ridiculous Skype name: live:...._7..1 which is now linked to my laptop and stops me accessing my actual account. You couldn’t make it up. It seems deleting an account is not possible!or is, but takes 60 days! Adding to my distress, having changed the email linked to my actual account I’m unable to log in on any device other than mobile app. In trying to change this, Microsoft insist I receive security codes to an email I deleted a year ago and can no longer access. In trying to fix this I’ve been redirected to a recover your account page and yes, have failed to confirm I am me more than 20 times. Today I surpassed the amount of times allowed for trying. A 90 minute interaction with support ended with the instruction to try again but to be careful to use the right answers. You’d think a company with revenue of 110 billion dollars in 2019 could do very much better. Now I’m looking at other service suppliers while my Skype accounts sit unused..London PavéVersion: 8.46

✓ Skype “Unlimited Worldwide mobiles and landline” is a scam!In iPhone app Skype “Unlimited Worldwide mobiles and landline” has no information about big limitations and exclusions of this plan, no link to more information about this plan. When you see the name you obviously think that it’s a good deal and when you click on the plan you right away invited to the purchase of this plan. But when you try you to use it you’ll find out that this particular phone line in this particular country is not covered by this plan. You contact Skype support to complain about this misinformation and they will tell you contact Apple because your transaction was through the iTunes account. Apple will send you back to developer to chase your refund. At the end, shame on you Microsoft for giving false information to the customers and putting them through all these trails to get the refund! Why can’t you be honest upfront about these subscriptions and tell customers that your “Unlimited Worldwide“ subscription is in fact is very limited and absolutely not worldwide?.Nikolay ShpurikVersion: 8.53

✓ Disappointing - Removes your controlVery disjointed Skype. Why is it with push disabled, background app refresh disabled, heck even data disabled on cellular, I still receive notifications of new messages? Not only does this kill my battery, I run out of data! How can Apple allow such an app on their store?! It completely bypasses (or ignores) the owners settings for data use, backgrounds refresh and notifications! Disgusting!!! What else is this app doing which it shouldn't????.Cben_giVersion: 8.16

✓ Function problemsHi I found that voice messages are always not functioning well on phone but work well on computer so please fix the problem. Cheers.CoconaoxnsmVersion: 8.105

✓ Problem with newest updateAfter updating Skype in apps store, if I refresh my updates page Skype reappears as if I didn’t update it in the first place. Please fix this..Robby McTommyVersion: 8.38

✓ It has its problemsI’ve been using Skype for months even years and I have had complaints. I’ve used it as primary contact with old friends and my cousin before we switched to another communication app, now I use it for online after school tutoring and it has been tricky to work. I wish I could select different conversations to delete/leave instead of having to leave each one individually. I have lots of unused group chats from different days and calls and it’s difficult and time consuming to delete them all one by one. It can be quite slow and glitchy (I wish I could name the glitches but I just remember them happening during calls). That’s the only issue I have had with it since 2019 when I think I first got it. It’s easy to use but I will keep using it. I just want an update that includes selecting conversations for deleting or anything else..BuilderCraftVersion: 8.98

✓ Why hide the call costs under layers of menus?The service and the app is fine, though pervaded by microsoft’s habitual habit of overly clumsy user interface, but the real reason I write this review follows. Surely one of the most basic functions anyone using the service wants to know is this; how much did my last call cost? To find that simple piece of information requires first a web search to learn that the information is available, but hidden somewhere so deep in the bowels of the account settings that it’s essentially useless. What that does is reinforce the general suspicion that skype is less interested in providing a good service as it is in hoarding money. The logical consequence of that is the disintegration of consumer relations. In other words, as soon as a better service becomes available, I’ll be sure to switch, and have no second thought about it..Conspiracy Of JoyVersion: 8.81

✓ Problems across devicesI have two issues which cannot be resolved. Firstly I have Skype credit approx £14 on my phone and iPad, but when I go on my laptop there is no credit. Cannot get any information from Skype on how to fix this. Secondly, if I delay to pick up Skype call on my iPhone then iPad will also ring. No problem with this, except the iPad won’t stop ringing. Recently I answered iPhone when away from home, and when I arrived home my iPad was ringing, which meant it had been ringing more than 2 hours, and iPad battery was practically flat. The above should be simple to resolve, but seems I can’t get anywhere with Skype in finding or being advised of a solution.TomwainVersion: 8.94.2

✓ Can’t stop it ringingHave turned off all notifications for Skype, but it still rings on phone when I’m wanting to answer call on desktop. Prob also sitting in background sucking up battery too. Wanted app on phone as occasional backup for messaging… time to uninstall..BarefootguruVersion: 8.33

✓ Skype is for calls, not another social network!I have been using Skype for years previously, for calling friends and family abroad. After recent updates I can see a lot of people are hating the changes. For me I’m VERY disappointed that my Invisible status keeps turning off to Online (before it used to always stay Invisible unless I switch it) and that now I see stupid Highlights notifications and proposals to follow people! I’m not interested in following ANYONE on Skype, it’s for calls, not another “social” app. I’m not interested in your highlights either. And if the ability to be Invisible at will unless I change it wouldn’t be reinstated, I will deinstall the app and never pay for the calls there again. I’ve already had to use Viber once for abroad calls when Skype didn’t work at all with updates at some point, and I will just delete the whole thing if it doesn’t work itself out..AnabakerVersion: 8.21

✓ APP is slow asI have added some credit into Skype and the credit doesn’t show in the APP therefore can’t do an urgent call. Money is out of bank account and if going to my account details it does show my updated balance but seems the communication with APP is not so good. Already signed out and sign in again to try to solve the problem without success..Mitch p 81Version: 8.69

✓ Could be awesomeI used to use Skype so much. The call quality has improved so much but the new interface just couldn’t be made worse if Microsoft had tried. Why did you do it? Just to put your mark on it? I’d call from my PC every day too if you didn’t force me to merge my Skype ID to my Microsoft account. So you effectively blocked me from spending money with you every day. I use Skype now only when I have no other option until my credit is used up..SkymanBillVersion: 8.54

✓ Terrible serviceI have attempted to “report a problem” but even that link isn’t functional. Paying heaps to call a landline via Skype, I have been completely unable to hear the person on the other end for 4 calls in a row now. The ridiculously loud and super annoying Skype noise keeps going for approximately 4 mins once the person on the other end already answered. Seriously, paying lots and lots of dollars for a call where i can’t hear the other person speaking, is becoming really old really quickly. Please sort this bug out asap or give me my money back..Cmonster12344321Version: 8.79.1

✓ Password issuesWhy on earth would you block me from using an old password for Skype?! I understand putting these parameters in for banking and or gov official accounts or ones that hold particularly private information. This is absurd and off-putting in a messaging service... seriously bizarre and annoying..SazzydeeVersion: 8.55

✓ INTEGRATED CALLING 👎👎👎Re-uploading this review because nothings changed. Integrated calling is still a thing, even with the new update that gives you the option to “only allow contacts to call this phone” as an option even though it does NOTHING? Cool. So Skype still calls my phone. No matter what. Even with notifications off. What gives. It cant possibly be this hard, fix pls..XxxmglplayerXxxxXVersion: 8.34

✓ Works but very counter intuitive UII always have a difficult time going from one screen to another or trying to make a call. Their UI is very hard to use.FnoyanisiVersion: 8.95.1

✓ A clunky, overly complicated, confused experienceI wish I could stop using this convoluted app. The sign in experience is consistently frustrating where I regularly get caught going for rabbit holes. Every redesign sees new features that I don’t want. I wish it could streamline its experience and make video calling simple and remove all these unnecessary features that get added (like snap shot etc). Google DUO is far superior and once it releases an iPad version, I am looking forward to deleting my skype account. There is some serious gaps in the authentification process that need to be addressed. If you did some experience testing, these problem areas would easily be uncovered. Please concentrate on simplifying your UI and your IA as it’s over complicated and cumbersome..LisadqweVersion: 8.35

✓ Skype credit problemI loaded my Skype with £10 credit to make important texts to my family. But nothing was loaded into my account. Trying to phone Skype is impossible. So not user friendly there for a start. Texting a customer advisor was the other option. But a customer advisor can only help you to the extent what tools the employer provides them to help. I this case it was none what so ever. I was told they was unable to provide me with emergency credit and when I asked if I would be compensated for this 24 hr ongoing issue so far, I had no answer for that again. It is sad when such a big company can not help out its customers in a way that they should be helped and answered for monies they have paid and prompt service they should be give. I appreciate there are technical difficulties. But the provider should compensate Skype and Skype should compensate its customers even if its a £5.00 to say sorry for an on going 24 hr issue so far.Johnny wing ChunVersion: 8.37

✓ Good service, poor UXSkype works really well, but the app design isn’t intuitive. It takes several taps to dial a number, voicemails are well hidden and there’s a confusing array of lists. I would find it more usable if it were easier to navigate..GwtpVersion: 8.30.1

✓ Skype has gotten worseMy boyfriend and I are long distance and for over a year now we have used Skype to call every day. Skype used to be perfect and we had no issues in call. Sometimes there would be quality drops in the video but that was just due to internet connection. We could also hear the background noise and it was very loud and amplified it was hard to call with that. Now when we call for the past 3 months or so after a major update skype has never worked. This app has become so horrible for us. One of our ends will go mute and the audio won’t work during some calls and I can’t even switch my camera anymore or go out of the app because my side of the video will go black. He can still see me but I can’t see myself and other times his video will go off if I go into our chats and come back. Background noise is still a huge issue and is just as bad as it was a year ago. I have become so frustrated with this app due to its recent behavior and I’ve tried to put up with it but it bothers me so much. It has made our calls so unpleasant and I am highly dissatisfied and we will both be moving to discord to call from now on..AnotazeVersion: 8.25

✓ Focus on Call Quality PLEASEThis is why we use the app — to make video calls or phone calls to loved ones. Connections are inconsistent, depending upon where one or both parties are situated in their respective locations. With cellular coverage and WiFi (most times, combined) this shouldn’t even be an issue. There should never be dropped calls nor lagging connections. I don’t want to constantly scroll through screens; asking for money, taking 10 random pictures of the app screen nor use emoticons while I’m talking with my loved one. Please remove those options or at the very least, make it difficult/impossible to do so while simply talking to the other person. Not everyone wants to use video or speakerphone all the time; some of us prefer the old fashioned way of talking to someone on the phone. It’s inconvenient to have to stop mid-conversation all the time to see what my ear is up to, seeing what random page I’m scrolling through unintentionally. These are things we care about; connecting with those we love. Focus on those things; the quality of this particular aspect - the central aspect - of your service. Cool that other things are offered but please make those secondary things inactive while we’re on a call..Luna Lunita LuneraVersion: 8.40.1

✓ Personal gripes with how it worksMy biggest complaint is that anyone in the chat can do whatever they want with it. One person can start a group, and another person can change the name, picture, group members, etc. Which means anyone who wants to be annoying can just remove people for “a joke” or whatever. Anyone can kick you from the call or the group, no matter who that person is, or whether they’re toxic or not. I tolerate them because they’re not all bad, but then they pull something where they try to remake the group, and remove anyone who disagrees. Only the one who made the group should be able to remove people from the call/group, and edit it in any way. I know that isn’t the app’s fault, it’s the person’s, and that the typical advice is “just don’t interact with that person” but in this situation that’s not possible. It’s a group where everyone is at. The entire “friend group”. While a new group can be made, there’s nothing stopping the same thing from happening again/continuously. Please add a function where only the group maker can screw with the settings, thank you..Murderous duck floatieVersion: 8.58

✓ GlitchI use Skype often. I use it for my tutoring. Skype it’s okay but I feel it’s just like any other calling app. Personally this wouldn’t be my number one choice. Zoom or WebEx is much better and less glitchy. On my Skype I can’t open any files. For me to open files from Skype I have to send them to a different app. This seems really unnecessary. The calls are rubbish. every time I call someone their voice is muffled up and I can’t hear anything they say. And it’s not because of their microphone. It’s Skype. Maybe Microsoft should stop working on adding unnecessary dumb features that no one will use and focus on improving the quality of Skype. I recommend using an other video call app rather than Skype. Save your dollars and just don’t download it. This app is a time waster. This is me warning you about the bad quality. Don’t even get me started on the confusing interface. If your main screen will have random buttons at least tell me what they will do rather than me finding out myself then embarrassing myself. Use a different Video call app. Save your time and money..Herowen,Version: 8.110.1

✓ WorstThe upgrade is the worst I have seen. I want to give-100 star if possible especially for phone calling. Lost the option to pick the number from contacts. The worst thing ever is that you can’t paste a phone number into Skype dial pad which takes us to the ice age thousands of years ago. I am hating Skype each time I open it..AkarthVersion: 8.16

✓ SlowI use Skype because most of my professional contacts do. The overall experience is okay but they don’t stand out from other messaging apps. If you appear to be outside and on a medium to low connection speed, then the interface and all the little elements take much longer to load up, sometimes you can’t even download medias, it will just show a never ending loading animation. I haven’t had that problem with other messaging apps. Also, if you download a media, delete it, then try to download it again, the download status will just freeze. I’ve had this problem multiple times with my clients. These might be details but they are important to the overall experience. You guys might want to look into it!.KevrjnVersion: 8.82

✓ Unlimited mins to India.Hi, I am living in New Zealand past 10 years and my family is back in India I need an unlimited calling plan with a clear call connection. I believe Skype has an excellent calling connection but unfortunately, it doesn't have an unlimited option to India. Could you please update the unlimited calling option so that my family and myself can connect with Skype?.Hameed MohammedVersion: 8.75

✓ Calls don’t come throughFor a free app it’s okay, but there are some frustrating issues I have with it that drive me crazy. I almost always have multiple times where the call loses connection (despite my internet being fine) so I am constantly asking the caller to repeat what they were saying. That is if the call even comes through in the first place…. I always have problems with calls coming through and notifications for missed calls don’t happen either. I have had someone on text saying they are literally calling me and there’s nothing happening on my end. Sometimes this happens for days at a a time even after reinstalling the app. So frustrating..MwncsterVersion: 8.87

✓ Unhappy customerI’ve been using Skype for 10 years and have been happy until the latest changes. I used to just log into Skype and I could access my credit but these days you just keep on making it more complicated! At first it was just that i had to have i Microsoft Account - BTW, I don’t use Microsoft, but I set it up. However since the last few updates, I had a lot of trouble to get onto Skype on my iPhone and when I finally did, all my contacts have disappeared as well as my Skype credit! BUT when I go onto Skype on my iPad, it is all in order. VERY UNHAPPY !!!! It’s no wonder that I am tending to us Messenger Video, FaceTime or WhatsApp!!.VB manVersion: 8.30.1

✓ IPhone app keeps flickeringI use Skype for work and to keep up to date with my team. I recently have been experiencing flickering when I open a message up on my iPhone. I have tried to uninstall and install and the same issues occur. What could possibly be causing this? Really love the app though need help with the flickering and screen moving everytime I click onto a group chat or a message.Sweets1708Version: 8.68

✓ UpdatesWhy is this app always asking to update for iPhone when I have an iPad. I do the updates regularly..Dyno4uVersion: 8.109

✓ And they can’t stop messing with it… :-(Just been pushed into “upgrading” from Skype for iPad to the “main Skype app”. And now I can’t access the top contact in my chats contact list. The contacts list auto scrolls so that the top contact is out of sight behind the search box. I can pull the list down to see the top contact, but can’t tap it before it scrolls out of reach again. Well done developers! I’d love to be able to say that and mean it, but ever since Microsoft bought Skype, I can’t think of a single change that has been an improvement. Its been just been one irritation after another. Please, if it ain’t broke, don’t fix it..Wayward99Version: 8.98

✓ Typical MicrosoftCan’t even get it set up. Can’t get to see contacts. Jams up. Update! Finally with latest update as of yesterday (February 21) fixed problem. How well it works is t be seen. Will update with use..EroscatVersion: 8.16

✓ A MessSince its acquisition by Microsoft the Skype iPhone app has steadily declined in quality and usability. From a simple VOIP app that just worked, Skype has been transmuted into confusing and barely useable mess. For example, if you dial a number using the app's dial pad (which is not easy to find), it seems impossible to later add that number to your contacts list. (Maybe there's a way. I haven't found it.) This should be a simple one-click operation. Other serious flaws include the inability to schedule Do Not Disturb times. Why do I have to manually engage DND every night before bed and disengage it every morning when I get up? Why can't Skype have the option to use the system's DND schedule or for the user to set a custom Skype DND schedule? The Skype ringtone has to be one of the most annoying sounds in the modern world. Why can't we have the option to choose one that is less grating on the brain and that doesn't disturb mental well-being of those around us?.BuadhaiVersion: 8.75

✓ 07/18 Update - continue to be disappointed06/17 Really disappointed to have lost a key function I used daily - the ability to send a 3 minute video message, hands free. I keep sending my location cos 'send' and the location button are so close together and I repeatedly end up in people's profiles instead of back on the main page cos the profile link and back button are so close together. I like the emoji response for each message...it makes group chats more interactive and I kind of like the colours and design though I was more than happy with the neat, tidier version before. If left on the screen, Skype is over-riding my auto-lock function and leaving my phone on, leading to miss-calls and messages, running down my battery life and removing the privacy/security autolock provides. The video message change is my biggest peeve about this update! 4th July 2018 I don’t know what’s happened this week, but I and numerous contacts are saying their messages are sending or notifications aren’t pinging. And still, when I record a voice message, my iPhone is not recognising that I’m using the app and shuts down the screen, unless I keep tapping it, deleting the message (it doesn’t do this on similar apps)..BeccabumpsVersion: 8.24

✓ Video constantly bugs and gets stuckSeems like every time I tab out of Skype, or I turn on my camera and try to flip it, it goes to a black screen or gets stuck on the way it’s facing and can’t be turned off. This happens constantly and the only way to fix it seems to be to end call or restart the app completely. Very annoying..420b0nghitzm8Version: 8.33

✓ Worse with every VersionI would be really interested what you are working so hard on. Ever since Microsoft took over functionality and usability got worse with every update. Functionalities disappeared, known behaviour radically changed, usability is all over the place. Most of my IT colleagues abandoned Skype long ago and I mostly use it for family now but that’s coming to an end very soon. I wonder if any developers ever deal with elderly customers, try explaining to them why the UI constantly changes and things suddenly stop working as they got accustomed to. Farewell Skype, I see a bleak future..Kiwiana74Version: 8.90.3

Skype works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Skype.