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The Times of London for iPad App Complaints & User Negative Comments 2024
The Times of London for iPad app received 60 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Times of London for iPad? Can you share your negative thoughts about the times of london for ipad?
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The Times of London for iPad for Negative User Reviews
✓ SlowThe new app is very slow to download and includes all the content which I don’t want. I never read sport but have to have it. Nowhere near as good as the previous app version.Version: 7.0.5
✓ RegIstration problemI can’t register even though I type my correct email address and password. Even when I try to set a new password it constantly tells me there is an error and to try again later. I purchased this Times subscription on June 17 and haven’t once downloaded it since my 7 day free subscription expired. I have no choice but to cancel my subscription on 17 July unless we can solve this problem. Please, please advise me as to how I can solve this problem. Yllarin.Version: 5.4.3
✓ OS6 issueWell done. The app for international users now after a long wait updated to 2.8. The 5 star rating is well deserved. Please try to avoid a similar issue with next OS upgrade. You seriously tested the patience of many, but to your credit, did keep users informed. Alf..Version: 2.8
✓ Disaster - app fails under os 15.6!The latest version of iOS causes the app to check updates and quit. Very sad. I hope it’s fixed quickly..Version: 6.0.9
✓ DireWhat a massive disappointment. I have subscribed to what was an excellent app for years and now it is no longer fit for purpose. Some one at The Times has made a huge mess of this and antagonized a lot of loyal customers in the process..Version: 3.0.2
✓ EXTREMELY POORGreat journalism, appalling app. Menu stopped working after a couple of days, which meant I couldn't jump to sections or see past issues downloaded. Forced to read page by page. Have wasted loads of time trying to sort it out. Come on guys, as the newspaper pioneering paid-for digital journalism, surely you can do better than this!.Version: 2.8
✓ Times of London for iPad Download IssuesAs at May 2020 the Times of London App for iPad will not download the current addition or previous additions. Requests to The Times Reader Support team have not been answered. Previously The Times has been the chosen provider of news but is now losing reader credibility..Version: 5.7.3
✓ BewareThere seems to be an auto renew that you need to be aware of. App itself is awkward..Version: 3.2.0
✓ Doesn't work anymore....Since OS upgrade on iPad navigation buttons don't work anymore; can't access other issues or move from section to section or use index....have reinstalled, resigned in etc. have got no response from help desk in two weeks. Am canceling until this is fixed.....Version: 2.7
✓ Cannot download content - stillHave been using this app for several years. It suddenly stopped working and despite reloading app it still won’t load any content. I have been in touch with The Times support and all they advise is - we are aware of an issue with a recent update please reload the app this will sort the problem. It doesn’t. So after several years have cancelled my subscription..Version: 5.6.0
✓ Complete failureLatest update is an utter fiasco….a current Apple subscription cannot be accessed and all prior editions and saved articles are lost. News Corp./The Times should be ashamed of this app. Stay away until fixed!!!!.Version: 7.0.3
✓ Great App...when it works!When the App is working it is great, very nice newspaper like layout. Very easy to read. However at least 3 times a week the paper and supplements refuse to download (every day for the last three days) Tried all the usual delete app, reboot etc. no help. Very frustrating... IpadAir, location Florida USA, IOS14.0.1.Version: 5.8.0
✓ Update fiascoLloaded the update and the app has crashed. Deleted and re downloaded and I can’t refresh purchases, can’t email to report error - just locked out..Version: 5.6.0
✓ Please leave well alone.The makers have supposedly made changes after extensive research, although it looks suspiciously like the ‘Live’ version. The sport section used to be sub-categorised so that you could select e.g., Football or Tennis and read each of those articles back to back. Now you need to scroll through as the order may be football, rugby back to football, then F1, then back to football etc. The crossword now has an annoying timer which though can be turned off has to be done everyday. If like me you like to start and then return later to the crossword later in the day, hard luck as now your previous answers aren’t held but disappear. I appreciate real first world problems but frustrating all the same..Version: 7.0.4
✓ Times = crashing appApp keeps crashing again....and again....and again..Version: 5.6.0
✓ A totally disastrous updateI thought the previous times app was bad but this one is almost unusable, on average I have to delete the app and reload 2 or3 times per edition!! The Sunday Times which used to be good is now just as bad, jerky and freezes, hence having to reload. Admittedly I have an original iPad but it is running iOS 5.1.1 so it should be ok. I am paying $20+ a month to read these papers and I can't it really is not good enough fro one of the worlds premier news corporations.Version: 3.0
✓ Where's the sunday editionFor a paper that prides itself on producing probably one of the best sunday papers, awfuly disappointed to find no sunday edition linked in with this app.Version: 0
✓ Ugly and pixelatedThis app looks atrocious on the iPad retina display, and no effort has gone into fixing it in the many months since the new iPad's release. Text is pixelated, blurry and hard to read. Videos also often do not load. When will media organisations realise that if they want people to pay money for digital content, they can't just pump out half baked slapdash efforts and expect us to lump it. Do not bother with this very poor app. Read online instead..Version: 2.7
✓ Take TheTimes out of Newstand!The new delivery method is slow to download, cumbersome to use and seems to be missing sections of the paper- where are all the fashion and lifestyle pages. Old app was great, easy to read and navigate. This new method is terrible and will likely cancel my subscription..Version: 3.0.1
✓ Bad subscription termsThe interactive interface and organization of articles is the best I have seen for a newspaper iPad app. Unfortunately the App Store subscription terms are not. I subscribed for 1 month. Within the subscription period I could only look at the past 8 days of back issues. Today my online subscription expired. I hadn't read the past 3 days which are still within my subscription period. The app wouldn't let me download and read any of them. The subscription is for using the app for 30 days not for 30 days worth of newspapers..Version: 2.2
✓ This app is terrible!The Times Digital team has succeeded in making an app that was clunky, slow and irritating even worse. I can't understand how a leading newspaper could allow this 'update', which has made it impossible to read the paper without having the app freeze or shut down entirely several times a session. To make matters worse, although you can subscribe to the Times using online services, to cancel you need to call their number in the UK- which is doubly frustrating if you live overseas as many digital readers do. Zero stars!.Version: 3.1
✓ Can't get my newspaper anymore since it went to news stand.I used to love getting my morning London Times every day. Up until they forced me to move to Newsstand. The Newsstand app is slow, crashes a lot, and generally doesn't update my paper, so that most days I have to delete and reload the app in order to get the newest paper. Don't get this app til they fix it! London Times, go back to your wonderful original custom app, that worked, or I'm going to have to cancel my subscription. Stop ignoring people's feedback - this is horrible..Version: 3.1
✓ Content good, user interface is poorI really like The Times, but the way content is laid out, and the way you move from article to article or to other sections is so poor. The Times should just copy the New York Times user interface. So much better..Version: 5.6.0
✓ Post like articles together pleaseUpdate: Improved app, but please post all the same sports together. Right now you have to scan through the entire sports section to read all the (say) rugby articles. Very inefficient and frustrating. Nice way to read the times. However, the app and especially its interaction with the online version is very buggy. I experience numerous issues saving articles and fetching online links from within the app. Also, deleting saved articles often takes multiple attempts..Version: 7.0.5
✓ Not goodContent is okay but navigation is awful. Bottom menu arrows are very slow to respond. It is difficult if not impossible to access earlier editions and cumbersome if not impossible to navigate from one section to the other. This app does not make use of iPad potential..Version: 2.7
✓ Dreadful app, pathetic serviceSince the upgrade to version 2.8, this app has not worked on my iPad. Get messages that I need to buy a subscription - even though I have paid the (relatively) high subscription already through iTunes. I then get error messages. Net result - no access to my Times sub for a week now. Times support is shockingly bad - it's been days since I contacted them (and re-contacted...) , and had no response. Net result? Money paid, no access. Shameful, Times!.Version: 2.8
✓ If only it actually worked.This app is exceptionally unstable, It randomly exits when reading and very frequently hard crashes the iPad locking it up totally and forcing you to reset it. Overall this product should have been through some decent QA before releasing. Disappointing..Version: 0
✓ The times new appDisastrous. Not only that but I have to PHONE FROM CANADA to cancel. Spend more on cancelling than the subscription itself..Version: 3.0.1
✓ Worst app everWhat a disgrace! Constantly crashes, slow, does not automatically deliver unlike many of its competitors. They even apologized in the early days of its release yet they still haven't provided an update. My suggestion - don't waste your time with this until they at least provide an acceptable update..Version: 3.0
✓ Can’t get app to work as intendedI trying to load this app on an iPad gen 9. The app downloads and then I login. The app then downloads a few past weeks editions, it then asks if I want to upgrade my subscription or go back to the homepage. I select go back and the homepage now shows “checking for current edition “… at this point it just hangs. I’ve deleted and reloaded the app multiple times with no luck, just hangs at the same point. Help!.Version: 6.1.0
✓ Only want Sunday editionI used to buy just the Sunday edition, but this new app is forcing me to pay for daily subscription. Forget it - you've lost me as a customer completely..Version: 3.0.1
✓ Maybe somedayThe previous App was maybe 6 out of 10. The recent "upgrade" has been a disaster. Wait six months for the problems to be resolved? If I could rate this lower than zero I would..Version: 3.0.2
✓ DreadfulI don't understand how hard it can be to make this app to work. Despite giving me the option to purchase the edition within the app, it then tells me that "in app" purchases are not allowed. Launching the App Store simply takes me back to the ST app so creating an impossible circle. Deleting and reinstalling the app makes no difference. I have given up on the ST..Version: 3.1
✓ Problems turning pagesContinue to be disappointed the Times has not fixed the navigational issues with this App. The screen continually locks when trying to turn a page. Subscription is way too high for these issues not to be addressed..Version: 3.1.2
✓ When will the 2.8 update be availableThis is the problem with the navigation tools not working after the IOs 6.0 update, pls advise this is very annoying and I to will cancel until it's fixed. Great now I have the upgrade AND I CAN'T SUBSCRIBE. WHAT'S GOING ON? Great fixed for one month, now same story, I can't renew my subscription. Pls repair this quickly, I can't be the only one with this issue. This time I will NOT renew. Bob Vogt.Version: 2.8
✓ Update 5.5.4 is TerribleWhat have you done to the Times? The typeface is huge even at its smallest. It no longer looks like a newspaper on a screen, it looks like something you read in an internet browser. Give me back the old format..Version: 5.5.4
✓ Lucky it is cheapNot overly impressed. Only a small amount of content is updated each day, most of the content is days old. Continual ads are very irritating when reading everyday. Stories are heavily NSW &Vic biased, in politics, general stories and sport. Can't enlarge the page so cartoons and diagrams are often challenging to read. No crosswords, Review or Magazine sections. Really just a half hearted attempt at the app. Lucky it's only $6 for 6 months..Version: 2.4
✓ Good articles BUT...Why can’t the articles saved to PDF remain intact?! You lose lines above and below the page break. Tried saving to that format, mailing them to myself — everything I can think of and still lose content..Version: 5.5.6
✓ Version 5.6.0This version does not download the newspaper..Version: 5.6.0
✓ Can’t read the Times fir iPad it won’t openI’ve been unable to read the Times for several months. The front page of the paper appears, it says it’s downloading and then nothing. It never downloads. It’s immensely frustrating. I’m using an iPad Air 2 - and I keep my software updated...Version: 5.7.3
✓ Slow and crashesVery slow to download, needs simplification. Good content but frequent crashes..Version: 0
✓ Good paper, poor appThere is a problem with this app. After the first edition, the paper pushes out multiple updates. After each update, (which can be as often as one every five minutes in the early stages of the paper), the app forces you to download the whole paper again. So effectively you have to do a complete download every couple of articles. I raised this issue with the customer care team who effectively fobbed me off with a non answer that involved updating the app ( which was not a solution)..Version: 7.2.2
✓ CfThis is work in progress, should be free until it works, where is the video and the easy find options. Save your money until is cooked..Version: 0
✓ The website is superiorThe user experience of the app pales in comparison to the website. Also the app doesn’t provide access to all articles that can be found on the website..Version: 5.4.2
✓ Cancel Subscription??How do i do this as the app is poor!!.Version: 5.3.2
✓ Easier to Cancel your credit card than cancel your subscriptionThe app is fine, the user experience is terrible. It was easier to cancel my credit card than to cancel my subscription to The Times..Version: 5.3.2
✓ Still horrendousWhy, oh why did you have do mess around with a perfectly good app? Months on, the new one is still lousy with just too many problems. The experience is still horribly frustrating. I am often tempted to terminate my subscription and start another one with another paper solely because of the app. Please fix that horrendous app asap..Version: 7.2.2
✓ New app is VERY frustratingSince being forced onto Newsstand the app has become terribly erratic and unreliable. Such a great app ruined by a seemingly pointless upgrade. It siezes up and drops out for no apparent reason the swipe no longer works properly and after closing it for a couple of hours it will no longer re-start. The only way to deal with this is to delete the app and reload it, doing this several times a day is a totally nugatory activity and it really cannot continue. I am using an ipad 1 which seems to have more problems than my wife's ipad 2 but hers is just as bad in terms of freezing failing to page on swipes and dropping out. her only benefit is not having to reload the app all the time. My subscription is buying me a big headache and I will have to find a different paper to read if it does not improve very soon Please fix these problems quickly..Version: 3.0.1
✓ The new edition is horrificWhy have you destroyed one of the best newspaper apps?!.Version: 7.0.3
✓ Good writing, B- appIf The Times is going to develop an app for the iPad, it should at least support landscape mode. Vertical scrolling appears only in portrait mode - very frustrating. Otherwise, well implemented and excellent content..Version: 5.7.1
✓ App won’t let new subscriber inJust paid for a subscription, downloaded the app, logged in. It started downloading 30 days of editions, but then tells me, my subscription doesn’t entitle me to access anything, takes me back to the recent edition, which is blank. Time to get a refund I guess..Version: 6.1.0
✓ Very poor appFirst, there´s an additional cost for getting the Sunday Version, even though the webpage offers both for the same price. Buying it trough the Appstore, you don´t get the Sunday Times version.... Secondly its still quite buggy, and frequently jerky. Overpriced and a dissappointment.Version: 2.1
✓ Keeps crashingCan't get passed the second page without the app crashing.Version: 2.1
✓ Hit and MissWhen it works, it's great. Easy to navigate and read stories. But several times a month it just goes weird and stops working. Usually gets fixed, but means you can't read the paper until much later in the day. Pretty dreadful since we pay for the paper..Version: 4.4.2
✓ Slow and buggyKind of useless, takes ages to get going...if you don't mind bugs and slow loading this is the app for you.Version: 0
✓ How could they get it so wrong?An absolute disaster! They took two very solid separate applications (The Times and the Sunday Times) and combined them in a very ineffective manner. Don’t they realize that we read the Sunday paper quite differently from the daily one? A daily newspaper needs to download fast and be very easy to use. The Sunday paper needs more structure and different navigation. In adopting this new application, you give up the ability that the old Sunday Times had to keep parts of particular interest to you. Now, you can only keep up to 4 editions of the Sunday Times -- and to do so you must also keep a month of the daily newspaper –- all in a single level navigation panel. The application itself is very unreliable. It takes a very long time to load or does not load at all, image downloading is a problem. It frequently crashes. It freezes during navigation. Menu layouts are less attractive and less efficient than the all. It seems as though they have totally ignored the needs of the actual reader of the newspaper. Hard to believe this got through the user tests they claim to have done. Even harder to believe their failure to respond to the problems, the App has not been improved for almost a month. I am a very long-term subscriber (both in print and digital). Unless this improves they will have lost another reader..Version: 3.1
✓ Crashes on openingI have the latest update running on an iPad Pro 11 inch, iOS 12.2. It stays open for a few seconds then crashes. I will revise my star rating when this bug is fixed..Version: 5.6.0
✓ Impossible to download appHave been a Subscriber through the App for years. Suddenly the App stopped working so deleted App and tried to reinstall, but now it is impossible to reinstall. Keep getting a bogus message about my Internet speed..Version: 5.6.0
✓ Cannot download London Times appI have used the London times did it all app for many years. It has completely stopped working and I am not able to restore it. I have contacted Apple support and we spent over an hour on the phone making sure my iPad was properly configured. Still we could not download the newspaper from the app. We then went to the London Times contact site and sent a message to London Times support. London Times has never responded. So, after at least 8 years of reading the London Times everyday, I reluctantly asked Apple to cancel my subscription and refund my money. It is incredible how incompetent the London Times is. I ran a company in the UK for many years. If I had run my company like the London Times runs Grier business, I would have been fired and the company would have been bankrupt..Version: 5.6.0
✓ CrashesI have come to rely on the iPad edition but I've had endless crashes now with latest version. Now it does not allow me to subscribe and get the latest edition - the app just is getting worse!.Version: 2.8
🙂 The Times of London for iPad Positive Reviews
The Times of London for iPad works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Times of London for iPad.
⛔ The Times of London for iPad Problems
