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Sun Sentinel App Complaints & User Negative Comments 2024
Sun Sentinel app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using Sun Sentinel? Can you share your negative thoughts about sun sentinel?
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Sun Sentinel for Negative User Reviews
✓ Ads even with a $10+ month subscription…The app should run smoother, but theres ads on the app even though I’m a paying customer??? I don’t get it, and they’re shady ads that are disingenuous and scam, I don’t want to see those, let alone when I pay for just the stuff I want. Low bar..Version: 6.6.5
✓ App interrupts more than a tired toddlerThe app constantly interrupts any effort to read local news articles online. I am paying for the online subscription and the chaos of the reader's experience makes it a true "Florida App". The Miami Herald, the WSJ, and NYTimes work simply and logically and still manage to get the ads in..Version: 6.1
✓ Paying for a subscription I can’t even useThe app and the mobile website are both poorly designed and for the past month I cannot scroll down past the headline of the article even though I pay for it. If I try to view in Safari, I have to hit reader mode immediately or else it hits me with a paywall and doesn’t accept my login (despite the login working perfectly fine on my laptop)..Version: 6.6.6
✓ On iOS 16. In ipad and iPhone doesn’t scrollThis has been a persistent problem and the fix doesn’t work. (Lastest release notes). You can not scroll an article. Tried on multiple Apple devices from different people it’s not me. Design of app looks like it hasn’t been refreshed for years..Version: 6.6.6
✓ Zero content in this app that costs $20/monthI pay the subscription but am denied access to most articles. And there aren’t many. The same half dozen articles are there for days or weeks at a time. I want to support local journalists but this is a joke..Version: 6.0
✓ Terrible paper, terrible online presenceThe Sun-Sentinel website is as bad as the Sun-Sentinel paper. Old stories stay online for way too long, multiple copies of the same story stay online far too long, there is very little news of local or national importance, too much editorial content, too much doom and destruction. Need I go on! It is really unfortunate that this is the best we have in Broward County..Version: 5.2
✓ Subscriber, logged in but told I’ve reached limit-what?I can only access some articles on the ipad app. Many articles tell me I’ve reached my limit and need to sign in. But I am signed in! It also tells me to open in the app but I AM in the app. I wish you’d fix this as my digital subscription isn’t worth having if I can’t use the app..Version: 5.6
✓ Horrible horrible horribleThis is the worst news website I have ever used Download it and after five minutes of having to sign in three times and being kicked off two times I deleted it whoever designed this website should be dismissed.Version: 6.0
✓ Can’t Believe How Useless This App IsSubscribed to read a story published yesterday. Typed in the exact headline. The site search engine can’t find the story (though Google can: the story is clearly there, behind a paywall to keep out non-subscribers, but undiscoverable to subscribers, too). Searched for the subject of the story (a local business) without the headline and got an end-of-year piece from eleven years ago. I’m more frustrated but no better informed than before I paid for a subscription..Version: 6.6
✓ Terrible AppI’ve subscribed to the Sun Sentinel for years both in print and digitally. This app has never been good and has gotten worse. It crashes continually on an iPad running current iOS. And then there’s the editorial issues. The top news feed repeats the same stories over and over. The entire app makes it hard to actually read more than the stories that lead as you can’t reach them. I’ve typically used the enewspaper section to read the stories as they appear in that days paper but this function can be hit or miss, frequently requiring resubmission of password. It’s also sloppy with poorly maintained article links. Hey folks, look to The NY Times to see how a good newspaper app should operate.Version: 6.6.10
✓ Fix the app!I subscribed this morning and the alerts work just fine, but half the time it won’t load. And I’m either on 1G WiFi or 5G. What’s the point of seeing “breaking news” flash across your screen if you can’t read it?.Version: 6.6.15
✓ Horrible mobile interface. And tech supportI turned on notifications so I could get the latest news updates. Every time I click on the notification it’s loads this webpage looking screen where I am asked to log in every single time. I am already logged into the app with a subscription but the article doesn’t open when I click the notification. I cannot believe how bad this mobile interface is. I understand it’s not the NYT but still. Hopefully they can learn from other digital news providers and out out a platform where when you get a notification of a story it opens up the article in the app..Version: 5.7.1
✓ WebsiteI have a paper subscription but seems that I cannot get full online version..Version: 6.6.6
✓ App has a lot of bugsI have been an online subscriber to the Sun Sentinel for over four years at 4.99 per month. At the least, at the very minimum, I have to delete the app every two months and reinstall it because it tells me I have reached my limit for reading. After four years you would think you would have this fixed by now. Very aggravating..Version: 5.0.1
✓ They always say my subscription expiredGood news company. But Apple takes your money and the Sentinel refuses to provide news. Happens all the time. I already cancelled my Orlando Sentinel subscription because of this. They are the same company. Bad business and aren’t providing what I am paying for..Version: 5.0.1
✓ New App Drains iPhone BatteryThe new app drains my iPhone battery. Ever since I updated, Sun Sentinel consistently uses over 20% of my battery—and that’s *after* turning off background app refresh for the app. This is excessive given how little I use the app relative to others. I’m close to deleting the app altogether..Version: 5.5.1
✓ Just stop using this appIt’s - well - awful. Articles appear twice on the page, too much emphasis on sports, and the most visually disgusting ads. The website or better yet, the newspaper in digital form that gets emailed to me every morning is a much better experience. I want to support local journalism - this app sorely tested my commitment..Version: 6.6.5
✓ Paid for subscriptionI paid for a subscription, one dollar for six months, unlimited access… Continue to get blocked from reading articles by your wall. You’re basically stealing money..Version: 6.6.1
✓ App not working properlyIt was great until recently the app has some issue where I couldn’t scroll down on an article. Can’t even get to their support line. Canceled my subscription for now..Version: 6.6.6
✓ Rip-off ScamThe advertisement reads; “Unlimited Digital Access - $1 for six months” So I paid it and downloaded the app. After conducting a search, the new message reads; “You’ve reached your FREE article limit.” What gives? I’m not paying $20 per month after the “bait and switch.”.Version: 6.6.6
✓ Horrible!I can’t stand tease articles that I cannot read because I do not have a subscription. They should be able to provide a maximum number of free articles per month. Most of the printed news is already old news since there are other ways to receive news. There is other online media, tv, or publications. Since I can no longer see any Sun Sentinel articles, that has cinched any possibility of a subscription in the future..Version: 6.0
✓ Horrible AppApp constantly asks me to subscribe when I have already subscribed. I have to constantly select reinstate. Although I pay a hefty $7.99 monthly for this app, the app has many many pop up commercial ads that are distracting and tedious to close. Most likely I will cancel this soon..Version: 5.0.1
✓ Biased Dishonest Fake NewsThe sun sentinel regurgitates political news from the dishonest associated press, and blocks relevant stories that don’t fit their liberal narrative. If you want to get real news, like the biggest presidential corruption scandal in history, involving Joe Biden and his depraved family look elsewhere, otherwise, you will remain forever and ignorant fool. I would even come confirm obituaries independently..Version: 6.6.13
✓ Trouble reading subscriber contentI've been a subscriber of the Sun Sentinel sir several years now. Since the pandemic you can really see the decline in the quality of the stories in the paper. My final staw is that the app will redirect the reader to their website to read an article. The article was tagged as "subscriber only", but the website does not recoginze my Apple App Store subscription. I contacted the app support via the app and they said they could not find my subscription. It's just not worth for it anymore. I'm out..Version: 6.6.11
✓ Updated app formatThe latest updated format of Sun Sentinel’s app has made it impossible to access all stories published under their designated topics/category. For instance, for stories published under “Local news- Broward County” instead of being able to scroll through all stories as in the previous app format, you are now limited to seeing only one published story for each sub-category within the app. This updated format has rendered the app as useless and not worth the monthly subscription fee..Version: 5.0.1
✓ This app is awfulNot only is the user interface to read the e-newspaper awful, there are ads at the top which make the newspaper even smaller! And I’m paying for a subscription anyway! If I expand the page in order to read it better I can’t flip to the next page without pinching it down again. And then there are more ads! If I receive an alert and tap to read the article, I have to login every time! If I just open the app instead, I am already logged in. I could go on and on. I stopped subscribing to the sun-sentinel for several years, and will probably stop again once my new subscription deal is over. This experience needs a lot of work..Version: 6.6.1
✓ Crappy AppThis app is not very good. While their content is good this app is always showing HTML within the articles which makes it hard to read. All you see is a bunch of HTML tags within the article and can’t tell what’s what..Version: 6.6.13
✓ Where is Night/Dark mode?This news app really needs to get with the program and introduce a dark/night mode viewing option…like all other news apps. Also, since it only gets updated about once every three months (or more), it hasn’t updated the article viewing bug introduced by iOS 16.0..Version: 6.6.5
✓ Terrible serviceI’ve been paying for a monthly subscription but every time I use the app, I read a few news articles and then I’m told that I’ve reached my limit. Really? I’m being charged $8.00 per month for full access and I’m limited as to how many articles I can read? The app also opens the web browser and switches you out of the app and onto their webpage. The webpage asks me to subscribe. I never get to the article that I chose. Cancelled subscription. Fix the app..Version: 5.0.1
✓ New formatI am hating this new format for my daily Sun Sentinel paper. I am on vacation and have been going in circles simply to locate the Daily puzzle page. Too many ads, too many choices have turned me off from simply trying to access what I get in print daily. I change it to a half star review. Please simplify..Version: 6.0
✓ Disgraceful NewspaperI’ve been reading the Sun Sentinel for many years and have found the paper slowly slipping into the abyss. The e delivery doesn’t work properly and the website is way behind the news. The print copy with its thirty some odd pages for a major market such as ours is deplorable. The financial section all of one page is ludicrous. Not being able to get late sports results is utterly ridiculous. The Sun Sentinel in its monopoly should give us the readers better. Even the digital newspaper leaves a lot to be desired. Shameful !.Version: 6.6
✓ Date in articleWhen I open an article on the app, I don’t see a date when it was published. I believe the date should be listed under the title of the article.Version: 6.6
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⛔ Sun Sentinel Problems
