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- 88.1SAFETY SCORE
- 12+CONTENT RATING
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The Baltimore Sun App Complaints & User Negative Comments 2024
The Baltimore Sun app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Baltimore Sun? Can you share your negative thoughts about the baltimore sun?
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The Baltimore Sun for Negative User Reviews
✓ Need to sign in repeatedly.The app is slow. Even when signed in if I move to a different page I get asked to sign in again.Version: 5.2
✓ Can’t log inMy original sun account was through google. But the app won’t let me log in through google. When I try to log in with my email it tells me the account already exists through google and to press the google button to log in, but there is no google button to press. There are only buttons for Facebook and twitter. Not sure how to fix this..Version: 5.2
✓ Version 6.6.5 brokenThe latest update doesn’t recognize my account after I login, doesn’t let me read the paper or even see the customer service page (you’ve reached your limit), the developers haven’t fixed it and customer service isn’t communicating at all..Version: 6.6.5
✓ Their sound jams your tunesYou can’t read the digital version of the paper and listen to your music because - like a lot of news - they jam your music for advertisements. It’s a shame because I often refuse to read their often high quality content because I almost always listen to music when I read anything. Not giving up music because some dip@ coder somewhere tries to kill my music..Version: 6.0
✓ Inaccessible App, Poor Product and Poor Customer SupportAn extremely unreliable and effectively inaccessible app for persons who use voiceover. Discussing the issue with the publisher of the Baltimore Sun newspaper has been unproductive, and has failed to provide any relief or meaningful support. And it is an expensive subscription. Trying to unsubscribe, after providing the newspaper with credit card billing information has been anything but straightforward. As poor a purchase as I’ve ever made..Version: 6.6.9
✓ Tapping on article isn’t workingBeginning Saturday, April 1, when I tap on an article to enlarge it for reading, it just spins. Closing the app doesn’t help. There is no update available. This is happening in the online print edition..Version: 6.6.10
✓ Repeatedly fails to loadDesign is fine when it works, but typically it starts to load and crashes multiple times before I’m able to successfully load it..Version: 6.5
✓ Not logged in when actually logged inThe Baltimore Sun is fine. The app, not so much. I am a paying subscriber and am logged in to the app. More than half of the time when I click on a notification to view a story, I get blasted with ads and login prompts. I am signed in, so why can I not just view the story? I will exit out of that story and click on another one and can view it no problem. The issue seems to stem from half of the stories being shown in an embedded web browser instead of the native app. I will not accept that I need to log in on these embedded web browser pages, it should always be the native page. It has been like this for years. The Sun needs to sort this out..Version: 6.6.6
✓ Does not honor subscription via Apple storeEvery morning the app stops allowing me to read articles and claims I don’t have a subscription and tries to switch me to their web subscription. I have to figure out every moth how to reauthorize it. Piece of junk this is..Version: 5.2
✓ Scrolling doesn’t workWhen using the app and you click into an article scrolling doesn’t work. Can’t read an article with the app..Version: 6.6.6
✓ Slow and ridden with adsI pay a monthly subscription for digital access yet can barely read the articles because if the pop up ads..Version: 6.6.7
✓ Too PartisanPlease know that Conservatives support the Baltimore Sun. I will never read an article by David Zurawik his ultra liberal articles turn my stomach. Report equally or this supporter will cancel his subscription!.Version: 5.0.5
✓ Horrible appI have a subscription to the Sun and am logged in on the app but when it links to an article on the website it tracks me like I don’t have a subscription and cuts me off after so many “free” articles. I can login to the website and see the article but the links from the app don’t register as a subscriber. The articles will also jump around in the app when you are looking at them so you have to find what you were looking for again. I am just going to use the website going forward because the app is useless..Version: 6.6.6
✓ AWFULThis app could very well be the worst app in app history. Every time they come out with a bug fix something else goes wrong. Pages out of order, constant locking up, blurred pages, split pages and so on. It’s bad enough reading the Baltimore Sun in general, but the constant failure of the app makes it intolerable..Version: 5.6
✓ App failsUnable to view content in the app as a subscriber. I keep getting the option to pay for a subscription even though I already have an active subscription..Version: 6.0
✓ Can’t ScrollI would love to give this app more stars but I can’t read the articles. I can click on them, but then can’t scroll to read them. Frustrating, as I’m paying for a subscription and can’t read the articles..Version: 6.6.6
✓ Fee to read!It’s so insulting that I am not even able to read my own local paper! What’s worse is how abruptly it is interrupted with adds-adds with SOUND. I’ve paid for the paper for 60 years. The world is online-why aren’t you?.Version: 5.7.1
✓ One-sidedA very subjective paper that no longer reflects the purpose of this paper started by Arunah S. Abell in 1837. Abell stated that his paper shall give “ no place to political discussions.” The complete opposite today. It’s writers are so biased and seldom report all of the facts. Instead, they cater to a group that believes everything they right. Wrong!.Version: 5.3
✓ App crashes after IOS 15.2 updateI updated my iPad to IOS 15.2 a couple of weeks ago, and the app crashes almost every time I try to use it. No problems with other apps after IOS update..Version: 6.5
✓ ARCHIVES_had wanted access to….While researching the George Huguely case, I signed up for a sub to the Baltimore Sun - hoping to have access to all articles on this topic but….instead when using the app and searching “George Huguely” I get a smattering of articles some directly related, others not..Version: 6.6.1
✓ Need more coverage of high school sportsI like the sun app, but you guys need to increase your high school sports section. High school sports is a big part of the Sun papers history, from box scores and summaries to interviews and weekly rankings. As you can see, I’m a child of the 70’s, but back then I couldn’t wait to read the sports section. Over the years your coverage has waned. Please cover and have more content with h.s. Sports and hopefully your subscription will pick up..Version: 6.1
✓ Doesn’t show stories from today’s front pageThis app constantly freezes with frequent pop-ups asking me to subscribe (even though I already do). Also, the app never shows the latest articles from the front page of the actual paper..Version: 5.0.1
✓ Signed in with subscription problemsI am a subscriber and signed in. I cannot access some articles because it says I am beyond my free limit and need to subscribe. Get your site working properly!.Version: 6.0
✓ Trying to find a needle in a haystackThe app features totally different stories than the actual paper! Yet the sun emails a daily paper showing readable headlines but to read the actual stories you have to go to the app. When you go to the app the front page stories are not even there. It’s like hunting for needles in a haystack!.Version: 6.6.11
✓ New formatAlthough I am told otherwise I find it hard to believe Sun staff read the app version. Large pictures make it take a long time to navigate. The NYT allows me at a glance to see all the important articles if the day and the decide which to read. Articles are repeated as you scroll. Why are sports considered top stories when there is a sports section? Why are there articles in the middle of the obituary section. I could go on and on. I have been told that fixes are in the works but I am believing this less and less. I am a long time user of the app who is seriously considering cancelling..Version: 5.2
✓ So much respect for the Sun but...The Baltimore Sun is a vital institution for the city and the region, but this app is atrocious. Why does it ask me endlessly to log in and redirect, but only for some stories? Why in 2021 am I not able to do so with Touch/FaceID? Why is it full of the absolute lowest quality garbage advertising? The Sun deserves so much better than this..Version: 5.7.1
✓ Waste of moneyThe app does not show the stories from today’s paper. It is just a small selection of stories that repeat in a loop, interspersed with multiple ads. There are constant pop up ads that aren’t easily dismissed. You cannot see today’s paper in it’s published format. One can imagine Tribune Media has created a substandard app on purpose to bury the news. Baltimore Brew and WaPo are better bets..Version: 6.0
✓ Good local news at inflated priceWhile the local news is pretty good, the onscreen format is weak and the subscription price is too high compared to The NY Times and Wall St Journal..Version: 6.0
✓ Buy a Subscription - Get Nothing In ReturnWhile subscriber logins work on the Sun’s website, logins do not work on this app. When you login with your paid subscription, you get one free article, then you’re asked to re-enter your password only to be told your password is invalid. Then you change your password, log back in, read one article, asked again to re-enter your password only to be told again your password is invalid. A vicious cycle not worth your trouble until the issue is fixed..Version: 6.6.9
✓ Awful and scamI have a subscription to the newspaper which includes the app, the app all of a sudden is stating I no longer have a subscription. I have called and they tell me it is restored but it still does not work! Going to have to cancel the whole thing. It is a total rip off..Version: 5.7.1
✓ I’ll stick with the printed versionAll I wanted to do was look at an ad in yesterday’s Carroll County Times. I got what I needed but it was an adventure. Could you make navigation a little more difficult?.Version: 5.7
✓ Fine if you want pro sports newsUnlike other news apps, this one leads with pro sports news, story after story. It takes lots of scrolling to get anything else, and today it was weather. Where’s the front page news..Version: 6.6.6
✓ Can’t LoginHorrible site...paid my money but won’t accept my password just made...tried FB logon & won’t accept that...horrible money paid and can’t get on system...guess they needed my dollar.Version: 6.0
✓ Too much battery usageThe app uses a ridiculous amount of battery when just running in the background. For 1 minute in the foreground and 14 hours in the background, it accounted for 28% of my battery usage..Version: 5.6
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