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Salesforce App User Positive Comments 2024
Salesforce app received 113 positive comments and reviews by users. Can you share your positive thoughts about salesforce?
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Salesforce for Positive User Reviews
✓ Work from AnywhereSalesforce Mobile enable me to run my business from my iPhone..Version: 236.010
✓ Working in the business but still knowingAs a bookkeeping company it is difficult to keep up with the whole teams activities whilst I am out on site without losing alot if productive time to meetings. Salesforce helps me follow everyone's status and keeps my information live on the day or even just a quick read i know the state of play with any one client at anytime Having the app has made these even easier. Well worth the investment in time and money.Version: 13.2
✓ Really?I’m disappointed. The Mobile UI is clunky and has limited ability to render any meaningful reports or Dashboards. Even logging a call in relationship to an opportunity is just plain clumsy. So, where’s the value of having a “mobile” app, when you need to revert back to your laptop and enterprise version, to get basic Account and opportunity management tasks done?.Version: 15.2
✓ Great app!This is a handy, on-the-go app for Salesforce that gives me all I need on my phone while not at the computer..Version: 240.040
✓ Completely unusable on iOSI regularly use this app for my job and its interface and login on iOS is utterly worthless. Very few buttons in the entire app work at all and those that do have less than the desired functionality. Even viewing my schedule is a chore as the layout not only doesn’t maintain a reasonable aspect ratio (the screen size changes constantly) but none of the scheduled events can be viewed, as the buttons for doing so do nothing..Version: 224.080
✓ I Luv SFIt allows me to get help 24-24 as if I had someone extra on my staff 😃.Version: 224.010
✓ Best App EverI just love it.Version: 234.020
✓ All round goodStill a bit glitchy but usable.Version: 230.000
✓ Great AppEverything in real time, easy to use and love the functionality and ability to chat with people. Gets questions answered a lot quicker within my business.Version: 13.2
✓ Yes !Salesforce is the best 👍.Version: 236.031
✓ Instructions neededInstructions on use of Mobile app are required.Version: 246.020
✓ Solid appSolid app, allows me to do my quote approvals on the go, most other things I do from desktop as I work from home and am in office all day.Version: 244.020
✓ Tool, every office should have!Improves productivity, saves time, helps sell more and collaborate with colleagues! Great CRM!.Version: 18.2
✓ SalesforceGood app but can not submit timesheets using mobile. Not convenient using computer only. Imagine having to look around computer to log annual leave and timesheets and can not log on mobile. This day and age.Version: 222.030
✓ It's quick and easyThere are other apps that are better at pipeline management like clari etc but SF1 is a simplified version of the web vetsuon perfect for sales people needing to input and capture meeting notes and look at a high level opps or contacts on the go. In other words it's not as robust as the web version but the UI is much better in terms of workflow for people on the go and it is fast. Can't create RFx activities but can input notes and chatter is easy..Version: 13.2
✓ Salesforce AppNeed better connections between Salesforce and iPhone. Like Text Message with Salesforce..Version: 224.060
✓ Perfect app for collaborating!I have a team of 3 (sometimes 4) people that needs to get together and share ideas on our own time, away from work. Chatter/Salesforce is perfect. We post ideas and other team members post comments/suggestions. It all stays there as long as we need it. We can share pictures and files as well. If you collaborate with at least 2 other people, you need this app!.Version: 232.051
✓ Working perfectly for my businessAs per subject line. Only con is copy paste from iPhone not working correctly.Version: 13.2
✓ Almost perfectSome functionalities are removed from the web version and you cannot utilise the tickets the same as you do on the web. Also they need to implement notifications for new tickets, that would be a game changer for me..Version: 248.000
✓ Contacting customers in lockdownSales Force is great as it gives you information like who you have not called on and in lockdown easy to contact to see if they need anything and update them with product I enjoy it as I can enter what I do and when I forget just look up Keeps you honest.Version: 232.040
✓ Awesome tool.Awe.Version: 222.041
✓ SFI have used SF elsewhere and find our 3M version not very user friendly, the opportunities should be easy to use & link. Also would be good in Healthcare to have ANZ customers only - not world wide this makes it a little difficult searching for customers the list down the side panel is so small, which can’t be enlarged..Version: 15.3
✓ Very disappointingA very slow app that keeps crashing almost every time I try to open a report. At the moment, it’s useless in providing even basic updates on the go..Version: 226.030
✓ Great with some drawbacksApp displays information perfectly, but there are issues inputting information..Version: 16.2
✓ Easy and practical ir has everything you needThe best vem system I ever used, CPQ, forecast … it has it all one needs to perform their job..Version: 232.030
✓ SF on the GOLove the ability to access SF ok my mobile Also loving I can dictate notes in as well.Version: 246.020
✓ Please add a outlook plug inAs a lot of companies use salesforce to track communication made via email it would be very helpful if salesforce worked with outlook to create an automatic function of linking those communication to specific accounts within salesforce! This would be so much more intuitive for the user and make the system so much more seamless.Version: 234.020
✓ Entering notes.Really like the app, however it’s frustrating entering notes for a client on the iPhone app because you can’t edit anything. Won’t let you ‘scroll’ past the current view window to access paragraphs below what you can see on the screen..Version: 18.3
✓ Great program but expensive to get add ons if you want full functionalityAs a base CRM Salesforce rules the world but like all things Salesforce the Salesforce1 app gives you basic functionality without the extras most mainstream businesses require. Great for simple input of client and call data , but poor if you want to raise opportunity and quotes . Beware of what you require before taking on Salesforce ..Version: 16.2
✓ FantasticVery very good app and CRM in general, I am enjoying the update but for time saving purposes please allow one to only edit what they deem necessary when updating information..Version: 222.011
✓ Great appLook this app.Version: 11.0.1
✓ Amazing app for salesThis app is really good but want same ability for Salesforce success community. So that user could easily navigates the group and content in app only..Version: 220.1
✓ It works. So. Well.It’s 1:35am. Too many bourbons deep to be maintain professionalism. And your potential client is singing Karaoke, and tells you they want to sign up for your software product. And start service... in three days. Yep. Done. I’ve got my whole sales ecosystem in my pocket. SF mobile. Closed that deal. And will help me close the next. And the next. Work never stops. So be able to complete your tasks from anywhere..Version: 234.010
✓ Great interface, needs file uploadI can get most essential things done on the move and I love it. Ability to upload files (not just photos) from cloud platforms like Google Drive, Dropbox or OneDrive would be really nice. Ability to add files right into the opportunity files screen (instead of going into the separate Files menu THEN the opportunity to link the file to it) would be amazing..Version: 15.3
✓ IOS App - ContactsA great app. Would be better if contact photos displayed.Version: 17.2
✓ Phone to TabletSeems the design and UI better leans itself to the use on a phone. Once you get the workflow going in a tablet it is not horrible but would need some tailoring for larger screen.Version: 242.060
✓ SalesFantastic- way to recorded daily activity and record your sales results and visits- it gives Direction and aStructure to your day - week - months - years 😊.Version: 236.030
✓ Works well and easyEasy to use, comprehensive functionality - it works well and means can update on move / when not at desk which is great and means CRM / forecasts are more up to to date.Version: 13.2
✓ Solid!Salesforce is the best architecture to provide the many competing requirements businesses have from a CRM. From my perspective as a salesperson, it is a very straightforward way of managing my leads, opportunities and clients. Easy to record activities and plan ongoing tasks. Michael A O.Version: 240.010
✓ Almost greatPlease make the calendar better and get rid of events. Also it's really annoying to scroll down and see more at the bottom of lists now?.Version: 16.0
✓ Power of SalesforceHonestly the power of Salesforce is beyond me just writing praises, it’s truly yours to experience 😊.Version: 240.040
✓ Bugs in switching recordsGenerally a handy app that allows me to get deals through the approvals pipeline even when I’m not in the office. However, I’ve run into bugs that will open a prior record repeatedly when switching between screens, e.g., attachments and approval history. This means that if I view one record and then want to edit a second record, I have to be really careful not to accidentally edit the wrong record, and usually have to close and reopen the app to “force” it to flush the memory. This is a significant detriment to efficiency..Version: 17.0
✓ Lightening transitionIf certain things can be made a default like “Log a Call”, “New Note”, it would make things smoother on transition. I’m now getting used to Lightening and surprised myself on actually liking it after a few challenges. Support makes all the difference so use “cases” on stuff you need to know. Don’t have time for extensive course learning on trailblazer. Nice idea, but too complex for guys like me who need simple functions to get up and running..Version: 18.3
✓ Field service appPlease remove the login required every time we use the app. It is so non productive when trying to source info seconds after stepping away and back. A 10 min or 15 min I can understand. It’s strange when the Salesforce app doesn’t require a login at all. Basically same info being used..Version: 238.000
✓ Nice but room for improvementDon’t get me wrong SalesForce has so much to offer but I have spent a week logging in contacts when I could have been doing something else. There is a lot I can’t share due to the nature of the work I am in. One thing that needs improved is: there has got to be a better way to upload contacts from business cards. You can now scan credit cards instead of typing them in for purchasing items. So why do we still type in business contacts. I would love to see Salesforce incorporate this idea into their app. B/c what is separating the app from the webpage ? Convenience? Well then we should drive that home with better user capabilities..Version: 244.010
✓ Ongoing bugPlease look into the glitch that is constantly requiring me to delete the app and reinstall for a “temporary” solution to timing out randomly where I can no longer access accounts info. I’ve heard from IT there will be a new update soon but this is getting extremely frustrating. It only happens with the app. Otherwise, it is an incredibly useful tool that normally operates at the highest level of efficiency..Version: 220.1
✓ SlowSometimes slow to respond.Version: 220.0
✓ !!! Amazing Tool !!!You can't find a better more tuned tool anywhere. Once you learn all of the options and use them your on your way to a very successful sales career. The only thing that's slowing this program down would be the person thats not using it.. I would like to personally thank those people that don't use this tool. Thanks to you I've gained more sales and more money.... Keep on doing what you do and I'll keep doing what I do and make more $$$ and build more new customer relationships.Version: 13.2
✓ When it worksI enjoy Salesforce when it works correctly. Many times as I am doing case notes it does not save them on completion. Also it sometimes does not open the icon needed. Most frustrating!!.Version: 234.000
✓ Great appFor a system with so much content, the app lays out everything very easily to navigate..Version: 240.030
✓ Phone app not very user friendly . Better of using the lap topSalesforce app on the phone not that great.Version: 236.000
✓ This app is terrible!!Please Salesforce, if you’re listening, no app in 2020 should be this bad, this unpolished, this glitchy. Please, please, please just make it better lol. I know you can, I know it’s possible, and I’m sure it’s not in your priority list since most people use the desktop version and you’ve already got your money from your users. Buy just please, make it better. I really enjoy using the desktop version, but this app is so, so bad 😫.Version: 224.020
✓ Excellent AppAlthough it has some hiccups but overall I couldn’t hold back on the 5 stars. Love the tasks features..Version: 224.010
✓ Brilliant. So much more user-friendly.The new community website makes it so much easier to communicate, get and share information. The fact that it sends an email whenever there is a new posting makes it super easy to use, eliminating the need to login just to see if there happens to be any new postings. Also the fact that everything about each Wish Child is in one central location makes it very efficient. Great job One Team! Kathy Mayus.Version: 220.6
✓ SalesforceWhy does it constantly freeze on my phone ? I find it increasingly unresponsive despite updating to a new phone.Version: 234.030
✓ Sales & Software EngineerBrilliant Sales force is the Best tool.Version: 7.3
✓ Rediculously GoodAwesome App. Easy to use and very intuitive. I use it daily.Version: 18.3
✓ Nice iOS implementationA nice implementation of the web interface. Some things that would help: Handling photos over 1MB in size (no iOS device takes photos smaller than this anymore) Enabling variable text box sizes when inputting data (2 lines of text can be very limiting) iPencil support (for taking notes)..Version: 17.2
✓ Great sales toolPerfect tool for me as I am on the road a lot so I love this app. Only slight criticism would be i wish it was easier to attach documents when in the app - for example when you get docs via email. Although this is probably just a knowledge thing with me.. But overall love it!.Version: 14.4
✓ Great app!Let’s me login into Salesforce and do pretty much everything I can do on desktop/laptop that I need to do on the move. I work in sales so it’s really useful to use before meeting clients to check info and activity and ensure I’m fully prepared!.Version: 15.3
✓ Unique and truly the bestNo other cloud based solution out there. Salesforce is the best and can’t be compared..Version: 222.030
✓ PC Field TechMy employer uses this app for dispatching tickets to myself and other techs to document work we do. I believe the app can have more features such as different statuses like EnRoute to Site, OnSite, etc. My previous employer used EFS when I started working with them and then began using Clearvision. I would have to say those are better and user friendly with more features compared to using this app. Overall, the app is not that bad but it can use more features and have improvements. That's why I only gave it 3 stars instead of 4 or 5 stars..Version: 13.2
✓ Seven Hills Hire A HubbySalesforce is a great CRM platform however there are several limitations on the lighting platform compared to the classic platform. There are several glitches that existed in classic and are still in lightning, And unfortunately there are several functions that are now completely missing And it is unknown if these features will be seen again which unfortunately has changed the way my business functions on a day to day basis..Version: 18.3
✓ Work from my mobileBefore this tool, I’d be required to pull out my laptop (sometimes awkwardly) everywhere I travelled. Using my phone is for more productive and convenient..Version: 220.3
✓ Sales Force is an investment not a cost…The initial set up both in terms of time and money, left me a bit worried in terms of system we had chosen. Fast forward 5 years it has changed how operate, run the sales teams and the visibility we now have is outstanding. I would recommend SF and say stay with it as it’s an incredible journey that is worth it..Version: 242.020
✓ Invaluable!I’m currently working a large trade show in Germany and Would be completely lost without reference to my records on my iPad using the Salesforce app. Brilliant!.Version: 17.1
✓ Log inCan you please advise why every time I have to log in on the app? Rather than logging automatically.Version: 17.1
✓ Sales forcereviewHi the sales force system great overall really easy with renewals and new merchants -greatest problem is the forecasting tool for all shops - takes too long to enter and error messages frustrating. Thanks Andrew.Version: 18.3
✓ Great appGreat app but viewing report information could be improved.Version: 222.040
✓ Helps me to ensure I never miss an oppertunityBeen in sales for 25years, This system ensures that all data is captured Helps me to ensure follow up calls are not missed It gets better and better.Version: 15.0
✓ XImproving all the time. Better performance and availability. Great app on the phone but doesn’t always refresh without restarting th app.Version: 240.000
✓ Much improvedI now feel as if I have full, speedy access to all my Salesforce information. Makes taking my business on the road a breeze..Version: 14.2
✓ Global Actions are MissingAfter spending time to make a concise set of global actions, it seems as though they are now nonexistent in the mobile app. This is extremely frustrating when we want our executives to be able to quickly and conveniently enter information while they’re conducting business without being overwhelmed with detailed information..Version: 238.060
✓ ConnectionThe app itself works really nicely and I enjoy the way it’s layout is the only problem is I wish there was an off-line version that later reports once connected to the Internet that way if you’re working at a low cell signal area were still able to effectively report and use the app. I love the app but the fact that it requires a connection to the Internet makes it quite difficult in my particular territory where they are dead spots for signal..Version: 220.6
✓ Mariyah SaeedI get confused because all the new leads I have saved don’t show up on the review. So I’m wondering if they have been actioned or not..Version: 222.041
✓ PhotoWish that you could attach a photo to a call log from iPhone.Version: 248.010
✓ Good but could be betterConstantly freezes when i scroll through records.Version: 242.000
✓ Great for use in the fieldDoes most of what you need in the field and if not you can always use the browser mode. Has some great functionality that really helps site productivity..Version: 7.3.1
✓ Game changerA lot of functions which I would have either had to log in remotely to do, or to go into the office for are now available on my mobile. Perfect!.Version: 13.2
✓ EssentialsThe data model allows you to build off of industry standards.Version: 230.050
✓ EditingI don’t understand why the app doesn’t allow you to edit a post when you find something that need to be corrected. You need to delete the post and go ahead again which is a waste of time..Version: 232.040
✓ I love SalesforceI was at a stand still at my former job. Being a single mother I knew I had to do more. After late nights and early mornings of studying I finally graduated with B.S. in Business Administration Management, with Honors. Along this journey I found out about Salesforce. I have gained so much knowledge in a short amount of time, and I’m captivated eager to learn as much as I can. Thank you Salesforce for giving someone like me a chance. ❤️.Version: 232.020
✓ App is better than the website!The functionality is actually better than the web based version as you can sync it with your calendars and contacts!.Version: 13.2
✓ Used primarily for notifications / direct messagesI find the app useful to see notifications/direct messages to me while I'm using Salesforce on my PC but do find it trying to edit a message that I'm in the middle of composing due to the limit size of the Comments field.Version: 13.2
✓ BC interior SalesExcellent system I use it everyday. Really helps to organize may calls..Version: 246.020
✓ More training neededI love Salesforce but am having some issues navigating. Would love some training.Version: 220.4
✓ Great app for Salesforce usersThis is a great application for Salesforce users, it presents all the information, the only negative on it is that can take a bit to navigate through. This app is a great asset to our business and upgrades my iPhone for easy calling and activity recording within Salesforce..Version: 7.3
✓ Easy NavigationAs a Sales Rep managing your pipeline is quite a challenge specially when you are handling High Volume Sales. Sales Force has always helped me to manage this well. If you are used to CRM no way can we imagine a life without it. 😍.Version: 234.020
✓ The best Sales AppThe best Sales App for CRM. I love it..Version: 244.010
✓ Issues with new updateJust updated on my iPhone XR that has 13.3 version of software... unable to open the app..Version: 222.041
✓ Business Development ManagerThe most comprehensive and fluid platform on the market today. Truly a pleasure to use..Version: 222.001
✓ For what I doSF App works pretty good. I have been using app for about 5 yrs? Give or take. I would give the app a 5 except it does not incorporate a chunk of functions/lists that I use on the desk top version. ( yet) That said, I post pictures, have access to many functions and objects we created for our work reports and data tracking that are essential to reporting for my work as a field rep. I can't imagine going back to using any other program..Version: 13.2
✓ Run business on phoneNew app awesome, keep going!!!.Version: 222.001
✓ This app is good - but...I’m using an iPad Pro with this app, and while its ok on the iPhone, it feels too basic and limited on the iPad..Version: 222.030
✓ RFIWondering if the attachment file could be refined somewhat with perhaps the access to creating sub files as a Doc files. RFI is Salesforce an off shoot of “Daytimer” original platform before digital age..Version: 238.000
✓ Wish I didn’t have to use thisMy market just started rolling this app out. I don’t think a single person I work with likes this garbage. I especially hate it when putting in my time for the week. It’s extremely frustrating just to put your time in. I’ve just stopped doing it went back to the old system we use. It’s always glitchy and people can’t get anything done on this. Just looking at the platform and how they have it set up makes me cringe. It makes everything we do harder than it is and this is just my opinion but why...WHY ARE WE USING THIS!??.Version: 222.010
✓ By far one of the worst apps I ever usedNever loads despite having perfect internet connection. Always buggy(app restarting, delayed response, etc). No matter how many times they update this app, they seem to be unable to fix the basic issues. For a company the size of Salesforce, they should be ashamed for having an app with this quality on the market..Version: 232.060
✓ 4 StarsGreat functionality and features. A little dated and clunky interface.Version: 15.3
✓ Good but needs improvementSo I find the Salesforce app for mobile phones to be relatively easy to use, but could certainly use some improvement. And as far as on the PC, there are certain features, for instance having a Contacts picture be able to be displayed on the Salesforce contact record would be a big benefit. But they have not done anything about that yet and I’m hoping they do soon..Version: 240.010
✓ Quite slow and can be strange to useMake sure that you only update one field at a time, and save each item one at a time. From my experience if you make multiple updates and try to save them in one go, things will not go as you hoped. It’s OK but not a lot more than that..Version: 222.011
✓ Some improvements could helpI use this mainly for the calendar but there are a couple of improvements that would help. It would be great if when you are creating a calendar event that you can check the text reminder box. I find that editing the calendar mode is difficult without various options such as contact etc being included. It would be good if there is a refresh button on the events page. In the week view of the calendar, you can’t drag events. Other than that it’s good to work with..Version: 16.0
✓ Salesforce is the bombEverything in one location. Pick and type great for tracking customers..Version: 226.040
✓ FeedbackGreat to have this platform to share ideas as well as access work solutions across wide cross section of people with different experience and concepts..Version: 224.030
✓ Mr. D.Wood.Great concept, but a few pitfalls. One being when you get ‘asked’ ...” are you the last on-site” Can be seen to put a lot of responsibility on the ‘last’ operative to ensure site IS actually clear. But a good tool all-in -all.😊.Version: 222.030
✓ Very good but......it doesn’t support the Apple Magic keyboard fully. Once you enter an account or contact the 2 finger scrolling on the trackpad doesn’t seem to work which is super annoying!.Version: 228.031
✓ BAM! It’s here!!Aloha! Remember, 1990’s the handheld Apple Newton? I had one. CRM too. Technology investment has always been a positive ROI in my life...yes an absolute...ALWAYS. I have Ohana whose QoL (Quality of Life) relies on technology to function day-to-day. Why is it any different for our social interactions? Interactions that grow our lives. Not every interaction is organic. Some really are just process, and necessary, to get us connected. However... If you are an intentional organization builder of any kind, like me, Salesforce will remove barriers and empower your ability to be a multiplier...BAM! Create. Leverage relationships and achieve the impossible with Salesforce. As Business Developers, GenXwest.com - Technology Built. Human Driven. - is achieving team successes faster than ever before through the awesome Salesforce product! We have experienced concept to deployment marketing cycles be reduced by factor of 10. Some deliverables took 30 days and now take only 3. We now confidently go about under-promising and over-delivering to our customers...who wants more than expected? We all do! Faster, higher quality, more profit...winning team! With process automation we retain asset ownership and utilize code/processes/skills already acquired and INTEGRATE using simple API’s. BAM! Exponential leverage. I’m writing reviews with my mobile, conferencing, planning workflows and keeping up my Space Invaders gaming skills. And still I make time to live off-line enjoying activities most meaningful to me. My Ohana, hobbies and give-backs. Take control over your business, organization and ultimately your time/life. Design the road to your dreams with Salesforce! Try the free version for 30 days...it will change your life 👍🏻 Mahalo. Steve.Version: 220.5
✓ RelationshipAnyone who is connected by relationship should always stay together even when the account is moved from one person to another. Also there should be a place just for people who are very interested in completing arrangements and to make sure to keep in touch with them as well as a specific place for people you call that never answer the phone.Version: 18.0
✓ Easy easy easyVery easy and user friendly app.Version: 238.060
✓ Great Sales ToolExcellent tool to promote in company collaboration and information sharing.Version: 13.2
✓ Great appCan run everything from my phone which is great..Version: 11.0.1
✓ Images in SalesforceOn the whole a good platform. However I do find posting and reviewing images on Salesforce very cumbersome. Tiny preview then need to click through 3 times before viewing the actual image. Also, would it be possible to add links to text in the message body, or am I missing a trick? Otherwise a good platform for sharing ideas wins and announcements..Version: 226.040
✓ Great productHave used Salesforce for 12 years and delighted with it..Version: 240.020
✓ From Dan BearssReally looking forward to having sales force help me be more efficient in managing my customer workload..Version: 220.6
😕 Salesforce Negative Reviews
