VZ Navigator App Negative ReviewsVerizon Wireless

VZ Navigator Negative Reviews

3.9
3.97241 star

Total 30 Negative Reviews

VZ Navigator App Complaints & User Negative Comments 2024

VZ Navigator app received 30 complaints, negative comments and reviews by users. Have you ever had a bad experience using VZ Navigator? Can you share your negative thoughts about vz navigator?

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VZ Navigator for Negative User Reviews

Really going downhillI’ve been using this app for at least the last 7 years. It got me right to the door of where I was going. Now it’s not any better than Maps or Google or any of the other GPS Apps. I had no problem paying for it back then because it got me where I was going and I trusted it. Not anymore. It gets you in the general area and then says “you’ve arrived at your destination” which you clearly haven’t because you are next to a house, not a business, when looking for a business. Also, if it doesn’t recognize an address you put it, it will automatically change it to one it does recognize, but it doesn’t tell you that so if you do make it to where the app is telling you, it’s still the wrong place. I don’t go to any crazy off the map places. Nothing is so new that it’s not on GPS so I don’t quite understand this either. And at LEAST tell a girl you can’t find that exact address!.Version: 10.7.90.21

VZ Navigator unreliableI used to love this. It’s no longer reliable, and I have stopped using it. Verizon makes it very difficult to cancel it on my plan too. I now use Google Maps. It works like VZ Navigator used to, and it’s free..Version: 10.7.81

Not the sameIt used to work great. Ive been using it for the past 10 years due to the short period of time it takes to recover from missing your exit....but the app now is slow. Today, it isnt working at all. I’ve even uninstalled it and reinstalled a few times..Version: 10.7.102

Not Worth itTo Many errors on giving directions not finding directions or making you go the wrong way. Purchase because started new job driving a comercial truck. Not happy😫.Version: 10.7.70.30

VZ NavigatorToday the app told me I was not a subscriber. Then 2 hours later. I'm a subscriber again. The app loses connection with server. Close then open the app and still the same problem. Good app but has bugs..Version: 10.7.70.30

Used to be much betterHave had the app for about ten years and it used to be very reliable but it has gotten glitchy. Cannot find me in places it never had trouble before. Have to almost always retry getting directions to get it going. Seems more sluggish now. Contemplating ending my subscription..Version: 10.7.70.30

Not reliable anymoreThis used to be my go to navigation app. But in the last year or so I canNOT rely on it to connect to the server and give me directions. Had to start using other navigation apps on a regular basis..Version: 10.7.70.30

It’s great when it works.It’s a great app. However, lately it has been shutting off prematurely. Also, it takes a little too long to recalculate. This is problematic when traveling to large cities like New York..Version: 10.7.70.30

Just okThe app is ok. Not excited considering the price. But for the app I have to pay I would like it won't crash every other time I start it or calculating the route or while I'm driving. The traffic info is not as good as google or apple maps. So as I said it's just ok..Version: 10.7.60.42

Why would anyone one pay for this serviceReally ~ $4.99 a month. 😂 I tried the free one month trial. I was curious why anyone in their right mind would pay 💰 for a service that you can get for free. There far better mapping navigation services for free. Google Maps, Waves Maps, Here Maps, Apple Maps....Version: 10.7.70.30

ModernizeThis app doesn’t, yet, work with systems like CarPlay.” It would be grate if all the bugs were fixed, and if it were modernized to work with systems like “CarPlay.”.Version: 10.7.102

Disappointed !!I don't know who all these people are that think this app is awesome but I just downloaded this app because mapquest needed wifi & on the road traveling did not have available so I thought since I have Verizon service this would work..WRONG!!! Only worked when I lucked out and got in where could use personal hot spot..Frustrating & scary,,am deleting Totally useless,,, If you are not connected to WiFi absolutely no help, and when you are traveling who has access to WiFi on the road?? Deleted!!!.Version: 10.7.70.30

What am I paying for?When developers can't be bothered to optimize an app for a very popular high end phone, and that phone was released last November, that's a problem. If I'm paying, I expect to get value..Version: 10.7.70.30

VZ Navigator has stoppedThere is something wrong with VZ navigator app on my phone. I have worked with Verizon and Apple and both agree it is an app issue. I use this app constantly and need to get functioning. I am running current software on phone and have tried 3k different things that Apple and Verizon had me do. PLEASE HELP.Version: 10.7.70.30

Not worth buyingLiterally beeps if you go a mile over the speed limit and keeps beeping very annoying . Not as good as google and apple maps which are free. Just ok . Save your money until they really improve this app.Version: 10.7.70.30

Can’t get rid of this app!I discovered this service charging me $5 a month so I tried to remove it. The app refuses to access my account so I can’t disable it. It says the servers are not responding. The online Verizon site doesn’t give the option to remove the service, even when the FAQ says it can. Is it an old app Verizon forgot to upgrade, or is it just another fee scam to tack a charge onto my bill? Same result either way..Version: 10.7.70.30

Needs improvementThe routes are off. Always gives the slowest route.Version: 10.7.81

AwfulI've had this app since it was created, many years ago. Through the updates this app has gotten worse, which is unusual as most apps update makes it better, this one has not. I find this app totally useless. If I could give it zero stars I would. I have since switch my navigation needs to another app..Version: 10.7.60.42

It’s OKIt’s better than most but it is not well designed. It just quits whenever it wants to. The voice is annoying but still mutable. It’s worth the price but not by much..Version: 10.7.70.30

Used to be greatDon’t know what is going on with this app. Used to be great for a long time. Previously I would have given it 5 stars. Didn’t mind paying $5 a month because it was worth it. Lately it takes forever to get going and seems to have a lot of problems. Looks like it’s time for me to find a different navigation app..Version: 10.7.70.30

Canceled my subscriptionI’ve used this app for several years but decided to cancel my subscription due to a growing dissatisfaction with performance. The app has become noticeably sluggish. Takes a while to initially orient itself and then to reorient itself after you miss navigation instructions that were slow in coming. During a recent trip to San Diego I decided to use Google Maps instead and found it to work better than Verizon Navigator. In a couple of instances, Google guided me to take routes that were less complex and a bit quicker compared to Navigator. I didn’t mind paying $5 a month for Navigator when it performed well. Now there are better (and free) alternatives..Version: 10.7.70.30

What’s the point?I don’t know why anyone uses this app. I am currently trying it for free. It’s been about ten years since I used this app. It’s was useful back in the day. However it is now useless as Google maps does a far superior job. I like the fact that it displays your speed and such, but it’s just now worth it. Even if it was free I probably wouldn’t use it. Verizon we pay you plenty for your service the least you can do is let us use a useless app free..Version: 10.7.60.42

What happened to this AppI have used this app for many years, when I updated to the new iPhone 12 Pro Max and the apps updated this app is crazy. Working nothing like it did before. I could change options to a truck and it would keep me out of areas I shouldn’t go while pulling my RV. Prior versions, I gave it a 5 star! Please correct this and get us back to the reliable version..Version: 10.7.102

Natalie CPlease update or something. This app used to be great. Now it stalls or says can't find location. Then when it finally starts working it's not turn by turn. Directions does not move as you move..Version: 10.7.60.42

Its gotten a little wonkyUsed to be great but in last yr not as reliable as it used to be. The directions work great most of the time but It gets confused every time u are driving on a bridge over another street cause it cant tell anymore which youre on. Lots of the time itll tell me it cant locate me but that didnt used to be a problem. Got me all the way down to an address in Spring Hill TN but that night when I left it wouldnt work. I drove a little on my own thinking I might remember how to get back to the expressway and got lost... and then asked some guy in a truck at a stoplight surrounded by lots of land and trees. Lucky for me he wasnt a psycho. Verizon if you really cared you would fix this stuff..Version: 10.7.70.30

The new update has broken the appThe new update has broken the app....January 2021 ...sometimes it doesn’t pick up the gps and sometimes it can’t gps certain locations...it works fine until the new update..please fix it.Version: 10.7.102

Pointless and disappointingIt was my best navigation app. Now it is a total let down. Not getting what I pay for. It no longer gives turn by turn, it is Forever trying to find me and never recalculates the routes now. The app needs a software update quick!!! Or else I’m gonna have to remove it from my bill..Version: 10.7.70.30

Not working rightIt use to be working great even with the truck options and I got the new 11 pro and VZ navigator isn’t working it’s saying I don’t valid subscription but when I call Verzion they tell me I have one and then when u go and search for a address it comes up no results found..Version: 10.7.90.21

Only one thing is good about itIt probably would be a top contender 12 years ago. The voice directions sounds like they were made with a Speak & Spell. The only good thing for it is, in CT and NY we have small highways, (Parkways) NO commercial vehicles. I’m not driving a big rig, just a commercial van and will get a ticket on those roads. This will let you chose truck routes and it did bypass the Parkways. However: It was constantly confused or changed it’s mind/route. It showed to take the next exit including the highway sign but just as you were about to go that way it then showed to correct exit that was 6 miles down the highway!! Also sent me past the location I was going to twice today. Dropped it the first day. Back to IOS Maps and looking for something with the truck option..Version: 10.7.70.30

Used to be greatUsed this app for at least 10 years. Used to be by far the most reliable GPS out there and didn’t mind paying $5 a month even when there were free options. But since getting the iPhone X it crashes constantly. Takes 2-3 times to find your location. Have to restart constantly. When it works it works well but are they kidding?!? In an era of multiple totally free options this needs to be spectacular to warrant the cost!!.Version: 10.7.70.30


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