4.8
4.82289 star

Total 27 Negative Reviews

Fertility Friend FF App App Complaints & User Negative Comments 2024

Fertility Friend FF App app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using Fertility Friend FF App? Can you share your negative thoughts about fertility friend ff app?

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Fertility Friend FF App for Negative User Reviews

Deletes custom dataLatest updates deletes custom data, making this month completely useless. Please fix and will re-rate with 5stars. Also, please add ability to edit or add list items to custom data..Version: 9.25

Please fix it!FF is my fav cycle app but.... when I click back to previous dates ff randomly keeps overwriting data. It's only when I notice flatline temps that were not previously flatline or I realise my custom notes are exactly the same on more than one day. I have no way way of retrieving my original data. Please fix it, it's messing up every cycle I temp..Version: 9.25

Good features, bad designThis app is great and has some wonderful features and provides great insights - however the design is so bad. The user experience is clunky at best and it’s impossible to find anything. Not intuitive and I find myself relying on a second different app with a much better UI to track my cycles. Although I do like this app, I find myself getting very frustrated when trying to find things that should be easier to find. For a premium price of $40 per year, I can’t understand how more time and effort hasn’t been put into the design and user experience of this app. I like it, but won’t be upgrading once my premium trial runs out just due to the frustrating experience..Version: 11.24

GoodGreat for keeping track of things. Still a little buggy, graphs don't always load properly and information updates can be delayed.Version: 2.18

Can’t login or register accountThe app won’t register my email (said it had a typo or the email is rejecting it in some way) and the app claims the only solution is to delete and reinstall the app. I tried multiple times (might I add that is mighty frustrating you can’t just add a back button to the app and instead have to delete and reinstall the whole thing) and with different emails (my professional, personal, and husband’s) and it all said the same thing. The actual app login itself has a early 2000’s (iPod touch gen 1) feel to it and needs updated, as far as the calendar tracking goes I couldn’t give an honest review because I could never get pass the “new user” registration..Version: 12.21

App not workingThe app stopped working since two days ago. When I tried to log in, it just showed a blank green screen. I tried deleting and re-downloading the app but no luck. Please fix it..Version: 11.29

Paid for a second year but not creditedAfter having paid for the first year full access I renewed full membership after it expired. However membership did not take and I emailed the team to let them know - they said because I had paid in the Apple platform I would have to contact Apple to sort it out. I didn’t understand why I should have to do this - why they couldn’t sort it for me - I had been offered renewal in the app which I had done - why offer a renewal option they don’t take responsibility for. And presumably the app team eventually receives those funds - and now it’s on me to chase Apple to sort it out. Thought that was poor and inconsiderate, and disregarded loyalty considering I had paid for the full access and hadn’t received it, and I was a returning customer..Version: 11.32

Works well but no password resetI used this app previously. When I downloaded it again I had to log in. However, there was no password reset option (or it was very well hidden), only log in or set up, neither of which I could use. I had to download a different app instead. If developers insist on logging in with passwords, they need to have a simple process for resetting..Version: 11.27

Didn’t detect ovulationThe app didn’t detect ovulation at all and I ended up pregnant that month. I input my temps, my symptoms, my ovulation predictor test results, my pregnancy test results and there was still no ovulation detected. Was told it was user error and that I could not receive any refund. Inaccurate..Version: 10.21

Great appEasy to use, very informative..Version: 6.35

Decent Ovulation Tracker; Pregnancy Forum is a NightmareI used the Fertility Friend app in conjunction with OPKs and the OvuSense Sensor to try and conceive after a miscarriage. The first 2 cycles after my miscarriage, I only used the Fertility Friend (FF) app. I got pregnant on the 3 cycle in which I also used OPKs and the OvuSense Sensor. It was only with those 2 additional data points, that the FF app accurately predicted my ovulation date. So it's a good tracker, but in my case they needed more data than just my morning BBT to get the date right. The VIP membership comes with access to a TTC Forum and a Pregnancy Forum. And this is honestly where the company needs to greatly improve. From what I experienced, there is little to no moderation on the forums. And let me tell you, the other posters do not like it when you tell them that pregnancy after loss makes the endless stream of "bump" photos, ultrasound pics, announcement photo shoots, and gender reveal posts really hard. I've now asked FF twice to deactivate my account, and reported the abuse in their Pregnancy Forum. So far there's been no reply. I put my account on pause, and I have no intention of using this app until they get better moderation on their forums..Version: 11.11

Doesn’t do much without VIP membershipIt’s a nice app but too many of the useful things it can do incur and additional cost, and the VIP membership isn’t cheap..Version: 10.31

Used to be accurateI couldn't decide out of 3 or 4 stars for this app. It helped us conceive our first baby on the first go, so I was amazed as the accuracy the first time round! My periods were perfectly predicted up until the point we decided to conceive, and obviously the ovulation stats were also spot on, given I got pregnant first try. These days I use the app more as a natural family planning tool (i.e so I can avoid getting pregnant without using contraception before we're ready for #2), but the app doesn't seem to cater for the adjustments in your hormones and body after having a baby - i.e. my periods were quite irregular for a few months but have now evened out (my daughter is 12 months old now), but the app is off by about a week in terms of predicting my periods which makes me concerned that the ovulation days might also be out! It's like I need to reset the stats almost. Note, I have only been using the free version of this app, so perhaps it would be more accurate if I upgraded..Version: 8.37

Used to be the bestI used to love this app, but now almost all of the features are only available for the VIP membership. Luckily I charted for a long time previously so I know what to look for..Version: 10.23

Is alrightIs a good app definitely helped me keep track of my shark week is I like to call it aha but it’s a shame you have to pay for the important stuff and to check your old charts 🤷‍♀️ otherwise pretty good app.Version: 10.32

Great if you payThis app used to be fantastic. Features are really good but now the majority has to be paid for which I would understand but the prices are too high in my opinion. Three star review is because I would give it 5 for its features but 1 because of price so I’ve gone in between..Version: 10.21

UsefulI’m finding FF useful. Just annoying you have to pay more for more info on your cycle such as whether you could be pregnant based on your previous data and data for that month. I used FF to get pregnant along with using Ovulation sticks with my son. So the basic version of FF does help understanding your cycle better to help with planning for a baby (or not).Version: 11.35

Great functionality - poor user experienceI enjoy using this app and have found it really useful But…. It’s sooooo hard to learn for the first time. It really needs a refreshed design to improve usability..Version: 11.45

UselessThis app has so many problems I couldn't even set up an account! Had to delete - on the apps own recommendation?! If they can't get the basics right, I dread to think what this implies for accuracy..Version: 9.31

HelpIs this free and I only pay when I want to upgrade? Anyone ?.Version: 10.32

Disappointed!!I downloaded this app with high hopes! Most things I was interested in exploring course needed the subscription. I went back and forth on if it would be worth it or not... then it pops up 3 day free trail. Stating if you don’t cancel before you would be charged the 9.99. So I thought okay, that’s great! I have a chance to explore the app and its premium features before actually paying for it. I was wrong!! Literally as soon as I signed up for the “free” trail 9.99 was taken from my checking account!! What!!?? Please tell me how that is a FREE trail. I have spent more time trying to get a refund than actually using the app. This is just ridiculous!.Version: 10.32

App changedUsed to be a lot more helpful, ex. the conception advisor traffic light used to be in the regular free membership. Now you have to pay for the VIP to have that? You can’t just take away features. Rude..Version: 10.26

Their prediction days all over the placeCareful, do not follow their predictions! You can miss your ovulation as the predictions suddenly change from day 18 to day 11! Is fine as a tool to record data.Version: 10.32

Fertility tracker great, pregnancy tracker not so great.The fertility tracker part of the app is great. Highly recommended for fertility tracking. Once you are pregnant and move to the pregnancy tracker part it is very lack lustre. If you could track signs and symptoms in the pregnancy tracker part it would be 5* Would be great to see pregnancy symptoms displayed like the fertility ones are..Version: 8.34

Good to have a recordYour information is saved under your username whether or not you delete the app off your phone. Which is great. I can see cycles from a few years ago. I just don't get the paid VIP membership thing. It's way too expensive, and there are lots of other apps that are comparable for free. The forums are VIP so you can't get any community input on your chart 🙄.Version: 9.25

IssuesThe app won't let sign up as a new member, I've tried 4 times with different email addresses on different times. It would of got no stars but wouldn't let me submit without adding a star. So no star rating !.Version: 12.19

Money money moneyI used to love this app but all it seems to want now is my money! You can’t see much unless you pay! Everything is in the VIP.Version: 10.21


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