John Lewis & Partners App SupportJohn Lewis Partnership

John Lewis & Partners App Support

4.8
4.89547 star

Total 1,483 Ratings

What is John Lewis & Partners? Description of John Lewis & Partners

The John Lewis experience at your fingertips. Shop new homeware, the latest fashion trends, beauty bestsellers, our favourite gifts and more.

New to John Lewis?
Create an account via the app and begin using our Wish List feature to save your favourite products. From house moves to gifting, prepare for all life's moments by browsing our extensive catalogue.

New to My John Lewis membership?
Become a My John Lewis member to access exclusive product launches, rewards and competitions alongside saving your in-store receipts to your account - all via our John Lewis app.

Already a My John Lewis member?
Sign into your My John Lewis account to access your digital membership card as well as personalised app exclusive rewards and member benefits every month.

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EFFORTLESS SHOPPING
• Search and browse over 300,000 products; from clothes, electronics, home furnishings and beauty.
• Using our Augmented Reality (AR) feature you can:
• Try on your favourite lipstick and experiment with shades before you buy
• View a collection of sofas, TVs and Christmas Trees in your home
• Share your favourite products with friends and family via a Shared Wish List
• Turn on notifications to be the first to hear about the latest promotions and seasonal activity
• Add products to your basket and order in just a few taps
• Track your orders and retain online and in-store receipts for easy returns

MORE FROM OUR STORES
• Scan product barcodes to view detailed product information, ratings and reviews as well as similar items
• Check availability and reserve stock in any of our stores nationwide
• Click and collect from John Lewis, Waitrose and hundreds of other locations

OUR EXTENSIVE RANGE INCLUDES:
• Home & Garden
- Find all your home essentials
- Explore our selection of garden furniture
- Refresh your homeware
• Furniture & Lights
- Home furniture for all rooms, including sofas, armchairs, dining and home office
- Lighting that encompasses both modern and traditional styles
- Beds ranging from Single to Super King size
• Electricals
- TVs from the most renowned brands
- Speakers that include both portable and fixed styles
- Headphones that are wireless and have noise-cancelling features
- Home appliances
- All the latest iPhone and iPad Models
• Women
- Womenswear from a selection of fashionable brands
- Dresses for all occasions
- Designer handbags
- Jumpsuits that are perfect for partywear and summer holidays
- Women's shoes which cover everything from sandals to slippers
• Men
- Menswear including all the latest in men’s fashion
- Mens clothing designed for the debonair gent
- Suits that are perfect for every smart occasion
• Beauty
- Beauty products that include all your necessities
- Find all the very latest makeup and skincare products from trusted brands
- Pick up your favourite scents from our perfume and aftershaves offerings
• Baby & Child
- A wide selection of toys to keep children entertained
- Baby and kids clothes from reputable brands
• Sport & Leisure
- Mens sports clothing
- Women's sports clothing
- Sports equipment
• Gifts
- Gifts for him that make for ideal birthday and anniversary presents
- Gifts for her that include jewellery and her favourite fragrances
- Gifts for kids that include games, toys and clothing

To help us bring you the best shopping experience, we would love to hear from you. You can provide us feedback via the Account tab.

When you download the John Lewis app, we process your data in accordance with our Privacy Notice. For more information on this, please visit www.johnlewis.com or you can also access the privacy notice within your John Lewis app.


  1. John Lewis & Partners App User Reviews
  2. John Lewis & Partners Pros
  3. John Lewis & Partners Cons
  4. Is John Lewis & Partners legit?
  5. Should I download John Lewis & Partners?
  6. John Lewis & Partners Screenshots
  7. Product details of John Lewis & Partners

John Lewis & Partners App User Reviews

What do you think about John Lewis & Partners app? Ask the appsupports.co community a question about John Lewis & Partners!

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John Lewis & Partners Pros

Great and convenientGreat app. Easy to use..Ninag7171Version: 3.9.2

MrsSTNPlease keep delivering to australia ! We miss you John Lewis.MrsSTNVersion: 5.13.0

✓   John Lewis & Partners Positive Reviews

John Lewis & Partners Cons

Good but needs improvementIn terms of high street shopping apps it’s one of the better ones, although most high street apps are pretty terrible. There are several minor things that I think need improving but I’m not going to list them. I will however note my big gripe which is that of the filtering and sorting functions. Now I personally don’t want to see out of stock items(although I can see why some people would) but what frustrates me is that you select to not see out of stock items and then change departments where it resets so that you see all items again. Similarly sorting had the same problem, you place the sort parameters and change departments and have to change it again. There does not appear to be an option to default to these and Its just annoying. There is potential to be a great app, I just don’t think it’s there yet..Landm1980Version: 6.30.0

Terrible Outsourced Customer SupportWhen going into a John Lewis store you meet the knowledgeable, kind, considerate staff we’ve come to expect, this is now meaningless as any problems (if you can’t get back to a store), or you’ve purchased online, you have to be deal with the terrible outsourced ‘customer service’. These people are rude, lie about your statuary rights, do not do what they say, leave you to chase & chase, and feels like they’re all reading from a script - all designed to avoid giving you your money back when something has gone terribly wrong. Might as well be replaced with robots for all the humanity and care they show. I recently purchased a Neff electric oven & Neff 2 burner gas hob - both were absolutely useless, flawed, poorly designed and built - and the online support were trying to blame the problems on me, how I’d used them, or I’d have to take up the fight with Neff. I did eventually get my money back, but with so much hassle, pain and exasperated anger that I will now no longer shop at John Lewis. It’s not worth it. The reason for shopping at JL was the customer service, now it’s gone - save yourself the hassle. Shop elsewhere..Ad-hateressVersion: 5.23.0

✗   John Lewis & Partners Negative Reviews


Is John Lewis & Partners legit?

Yes. John Lewis & Partners is 100% legit to us. This conclusion was arrived at by running over 1,483 John Lewis & Partners user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for John Lewis & Partners is 93.9/100.


Is John Lewis & Partners safe?

Yes. John Lewis & Partners is quiet safe to use. This is based on our NLP analysis of over 1,483 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for John Lewis & Partners is 95.9/100.


Should I download John Lewis & Partners?

There have been no security reports that makes John Lewis & Partners a dangerous app to use on your smartphone right now.


John Lewis & Partners Screenshots

  • john lewis & partners iphone screenshot 1
  • john lewis & partners iphone screenshot 2
  • john lewis & partners iphone screenshot 3
  • john lewis & partners iphone screenshot 4

Product details of John Lewis & Partners

App Name:
John Lewis & Partners
App Version:
7.58.1
Developer:
John Lewis Partnership
Legitimacy Score:
93.9/100
Safety Score:
95.9/100
Content Rating:
4+ Contains no objectionable material!
Category:
Shopping, Lifestyle
Language:
EN   
App Size:
66.12 MB
Price:
Free
Bundle Id:
com.johnlewis.John-Lewis
Relase Date:
09 December 2011, Friday
Last Update:
29 April 2024, Monday - 08:16
Compatibility:
IOS 16.0 or later

John Lewis & Partners 7.58.1 Update Note
✱ Version History

We’re getting ready to celebrate our My John Lewis loyalty members with special events and showcases online, in store and in the app. Don’t miss out and sign up to become a member today..

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