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HGTV Magazine US App Complaints & User Negative Comments 2024
HGTV Magazine US app received 39 complaints, negative comments and reviews by users. Have you ever had a bad experience using HGTV Magazine US? Can you share your negative thoughts about hgtv magazine us?
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HGTV Magazine US for Negative User Reviews
✓ HgtvArticles were terrific, but way tooo many ads.Version: 21.0
✓ Bring the old one back all ready!It has been a year fix it back already please you fixed something that wasn’t broken and know one likes it..Version: 10.0.3
✓ SlowThe app is a LOT slower than other APS. It is so slow that it is useless. Do NOT pay for this..Version: 21.0
✓ WTH happened?I just came back to the after about a year. Have to unlock an issue before you can leave a bookmark (how is that done, by the way?), no list of issues owned - have to scroll through everything to which ones say ‘available offline’. This makes it almost worth it taking up space on bookshelves or magazine racks & going back to the physical issues. Please fix the app & put it back the way it was. I have no idea how to find the bookmarks on my older issues from before the update..Version: 10.0.3
✓ Painful To ReadLoved this magazine. I will cancel my subscription. I can't get rid of re-directed ads to get to the next page on my iPad. Waste of money. Poor use of digital technology..Version: 6.1
✓ Lost archivesI had a subscription and articles I wanted to go back to. Now I can’t access my archived issues. What was the point of archiving them? Useless app now. Deleted from my iPad..Version: 10.0
✓ AwfulCan’t swipe through magazine. It’s stuck on the cover! Waste of time!.Version: 10.0.1
✓ Terrible updateI hate the update. Not all of the articles and pictures will load so it is impossible to see content which is referenced in the text. In addition, the whole app is buggy and laggy now. Changing pages is not smooth and if I get impatient because the pages won't turn, often I will accidentally open an advertisement menu which then refuses to close unless I completely close the app. I am extremely unhappy and considering canceling my digital subscription. Save yourself some money and buy a print subscription!.Version: 6.1
✓ So nonsubscribers get the magazine first now?Apparently HGTV subscribers are second rate since the print version is available in stores before we receive it here..Version: 16.0
✓ Bookmarks pleaseI like having digital copies of HGTV and I love being able to click on a product and ZOOM to the website. Downloading issues to read offline in my downtime is fast and easy. Unfortunately, there is no way to bookmark a page you want to refer back to. The software has all sorts of weird ways to try to save something you see in the app ( like a pair of scissors for “clipping” from a page or links to save it elsewhere in a limited manner), but those are just awkward and way too many steps. And it means saving stuff elsewhere (and I will never remember to look at it again). A simple bookmark, like when I read digital books, would just be easier. I find myself reading the magazine more often through my library’s app instead because I can bookmark pages. That just works better for me and it’s easier. One touch on the upper right hand corner and it’s done. They have a bookmark menu for the item you’re reading and it’s great for quick reference. Please institute bookmarks!.Version: 22.0
✓ Boo HGTV magazine digitalI love this magazine, but the digital edition went so far downhill when MAZ took it over. It's not user friendly, the magazine is always our on shelves before it shows up in the app, and the layout of the app is not as fun to read as it used to be. When my subscription is up, I won't renew but may go back to just the paper copy if I still want te magazine..Version: 10.0.3
✓ Very DisappointedI have always loved the magazine that why I had the monthly subscription come automatically out of my Apple account. But couldn’t open the magazine for a numb of months. I am very disappointed..Version: 22.0
✓ Buyer Beware!Don't get involved with this. Buy it on the newsstand! After several years of subcribing I decided to take a break for a while and I have been trying for over a year to cancel this subscription and it just keeps showing up. I've tried canceling online and by calling Hearst Inc. and I've been assured that I'm cancelled then it shows up on my bill again. This is a nightmare and I regret the day I subscribed. I see the magazine everywhere, it would have been so easy to purchase a copy occasionally and not get stuck in this twilight zone..Version: 6.5.1
✓ Hate Hate HateThe update. You now flip the reader out to a web site which makes it impossible to return to the magazine. I have read this magazine from the very beginning and it use to worked perfectly. This is now a mess! Done with it and I will not renew..Version: 6.1
✓ Ruined this appThe latest update has ruined this app for me! I had a one year subscription and every single issue purchased before this app. Now I have none of the magazines and no way to restore my purchases! The overall layout was ruined too and impossible to view without bugs and crashing! Subscription cancelled!.Version: 6.1
✓ Don't getI just downloaded this app thinking I'd get information about the shows and the various hosts, as well as good articles on related content. What I got was nothing but prompts asking me to subscribe. If I wanted to do that I would have done so directly and wouldn't have bothered getting an app!! Waste of 30 seconds of my life. DELETE..Version: 5.1.4
✓ App doesn’t workI love HGTV magazine but this app is super buggy and I can’t access all of the content in the magazine. I bought a year subscription and it has been a headache. MAZ magazine doesn’t feel the need to fix their app to make sure it works. Waste of money!!!.Version: 18.0
✓ DishonestApp locks you out of magazines before your subscription expires..Version: 6.1
✓ Absolutely Terrible Update/FormatI feel like half the magazine is missing. I will be cancelling my years long digital subscription because I cannot read this. Its now mid-Sept and nothing has improved with this format. And Country Living Magazine is just as bad. Its not Powered by Maz, its Ruined by Maz. I cancelled both subscriptions..Version: 6.1
✓ Disappointed!!!!!🤬🤬🤬🤬I I have been a subscriber r for years n can not access mag on my phone!!!!!!.Version: 16.0
✓ Bad app with bad customer serviceI continuously have problems with this app. I write to the developers they give me a recommendation which does not work, and they never tell me what is wrong. Right now I cannot access my magazine, because when I click on it all that comes up is a blank page with boxes and little blue question marks inside. I have been trying to get this issue resolved for months. Yep you heard me months. And this happens all the time it happens every year. Something goes wrong with this app. I’m done..Version: 22.0
✓ Terrible InterfaceIt is difficult to load pictures.Version: 22.0
✓ AwfulIf I could give a lower star than 1, I would! I've read every copy of HGTV Mag since its inception and am disgusted by the recent update! I've contacted the editor and publishers at Hearst along with the "tech support" for the app to express my disgust and frustration. If there's no fix, I intend to request a refund. The menu not going away and the ugly black box around the pages has turned a relaxing pastime into a waste of money because I don't even like looking at the pages! The only reason I haven't deleted the app and complained to Apple is because I'm hoping that with the complaints on here now, someone will actually fix the problems and get the magazine back to normal!.Version: 6.1
✓ Terrible UpdateThey took away all of the great functionality that used to exist. Especially disappointing is the removal of the ability to pinch and zoom. No longer can I read ANY small print nor zoom in to see those special details in the images. Bad for advertisers and readers, especially for a magazine that is all about the visual experience. Shame on you HGTV Magazine. I will not renew my subscription..Version: 6.1
✓ Worse than horrible!Every time there is an app update, I lose everything. Now, not only have I lost all past issues and it wants me to subscribe all over again, it also doesn’t recognize my email and there is no way to say reset password etc. I have been a subscriber to HGTV magazine since inception and I switched to the digital because I had so many post office problems with delivery. However I am ready to either cancel altogether if I could find out how to do it!!!!! There must be a better way! Too many good apps out there to think this is the best they can do...Version: 6.5
✓ Frustration!!I haven't been able to access this mag in two months. Says my subscription is still active so what else can I do? If I can figure out how to cancel I'm ready. SO disappointing..Version: 10.0.1
✓ DisappointedCan’t open any 2018 issue. On the latest iOS and the app is up to date so what gives.Version: 10.0
✓ Terrible app and customer serviceThis is a terrible app with even worse customer service. Wants a password but has no option to reset it. Unable to access the magazine and can’t find anyone who is willing to help at customer service. Will take my & elsewhere..Version: 10.0.3
✓ Ordered hard copy only getting online versionI ordered hard copy but only getting online version which I can’t read. Old , almost 70, and very computer literate but can’t read HGTV online. Please stop my online account and send me hard copy ASAP. Thank you..Version: 22.0
✓ HgtvI lost all my previously paid subscription magazine and cannot get any new months in current subscription unless I pay for each..Version: 16.0
✓ Logging inI can not log in after many times. I have contacted customer service many times and have not resolved the problem..Version: 21.0
✓ Bring Back PINCH AND ZOOMIt's is difficult to read the small print now. Why would you take such a valuable feature away from your app? I will cancel if there isn't a correction update forth coming..Version: 6.1
✓ Lost all my paid for magsI paid for a years subscription for both digital and actual magazine. Update caused me to LOOSE EVERYTHING 😡. And wants me to pay for things I already paid for!! Now I have nothing to review in my phone and I can't even get to contact information or FAQs. What a HORRIBLE UPDATE!!!!!!!!!.Version: 6.1
✓ What happened?!Everything everyone else has said. I'm about to cancel my subscription if this isn't fixed soon. Ugh. It’s terrible..Version: 6.1
✓ Won't let me loginJust give me back my money and I will go to the store and by a print copy..Version: 3.0.2
✓ RuinedI might as well cancel my subscription. This app "powered by maz" what the hell have you done? Did no one look at the update? You ruined reading HGTV magazine on my ipad. I wont be buying the paper edition..Version: 6.1
✓ Stick with the print editionI have had nothing but problems with the digital content. The issues I have already paid for are now requiring me to pay to access the content. Customer service is terrible. I have not been able to find a phone number to contact them, and the back and forth emailing has gotten me nowhere. Very frustrated..Version: 6.1
✓ A good app has been ruinedThe black boxes at the top and bottom of each page have reduced the readable portion of each page to an unacceptable extent. They serve zero purpose except to frustrate. Furthermore, updating my iPad Air 2 has resulted in an app that doesn’t work — again. The cover opens and that is it. Am I supposed to dump and reinstall again? I’m getting ready to cancel and dump for good..Version: 11.0
✓ Cannot view on my iPad, and horrible website log on process!This is the worst!.Version: 15.0
🙂 HGTV Magazine US Positive Reviews
HGTV Magazine US works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact HGTV Magazine US.
⛔ HGTV Magazine US Problems
