- 68.4LEGITIMACY SCORE
- 70.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Fusion Audio App Complaints & User Negative Comments 2024
Fusion Audio app received 44 complaints, negative comments and reviews by users. Have you ever had a bad experience using Fusion Audio? Can you share your negative thoughts about fusion audio?
Please wait! Fusion Audio Facebook comments loading...
Fusion Audio for Negative User Reviews
✓ PatheticBluetooth connected, will play music from iPhone. Can’t setup app - will not find the stereo.Version: 2.6
✓ Bluetooth does not always connectWhen the phone does connect, it plays and acts like a Bluetooth speaker. But the app cannot see the Fusion Radio nor control it. Just searches..Version: 2.8.2
✓ Very disappointingI got a Fusion MS-RA210 to listen to Sirius XM on my boat. There is no way to set or select presets in the app—whatever happened to pushing a button to set a preset or to select one? The app, and the radio itself, are needlessly complicated and completely unintuitive. The radio documentation was written by engineers, fo engineers, an increasingly frequent Garmin failure. Not recommended..Version: 2.8
✓ Needs some workApp frequently crashes and freezes. Quite hopeless..Version: 2.0.1
✓ Update comingAlthough this latest update does have some bugs, I caught up with the guys from Fusion at the Melbourne Boat Show this weekend and they have confirmed that the update will be fixed and they are working on it now. Good work Fusion..Version: 2.0.0
✓ NEED TO FIX ASAP!!‘Sub level’ button doesn’t work.Version: 2.0.1
✓ This app is a struggle!Unfortunately, this app is very unreliable and inconsistent in its ability to connect using Bluetooth. Initially, BT connections were slow to connect but did connect after 10 or 15 minutes, in spite of my iPhone being within 1 metre of my UD-750. I also have a Coast Marine WIFI on the boat which I use as a LAN to connect my laptop, Raymarine instruments, Vesper Marine AIS and Raspberry Pi 3+ computer via WIFI. However, I have not been successful in connecting my Fusion UD-750 to this app though my LAN. Fusion is a great marine stereo, however, I’m concerned that their recent sale to Garmin may be the reason that this app is no longer reliable. 😕.Version: 2.0.1
✓ Day 3 app crashed & required an uninstall/reinstallThis app crashed and required an uninstall & re-install after 3 days of using. At the moment it just flashes back and forth between the WiFi screen as a blank screen, which is not very useful. It’s also exceedingly slow to respond and astonishingly difficult to control the volume. Let’s say your music is too loud in zone 3 and you want to turn it down, expect about 15-18 seconds to: open app, select the head unit, select the volume, select zone 3, then frustratingly try to slide the volume down (usually takes about 3 swipes), and finally about 3 seconds before the volume actually goes down. And this is on an iPhone X. Overall not very satisfied..Version: 2.1
✓ Volume control no longer worksBeen using the old app to control all zones of my boat. Worked great besides occasional connectivity issues that may be the WiFi. Now the new app crashes every time I hit certain buttons and the volume control buttons don’t work at all. Mute works, but that’s it for volume control. Please fix ASAP..Version: 2.0.0
✓ Mostly great, some functionality questionable.Love the ability to control pretty much everything from the phone, but the fact you can’t control the volume from your phone’s volume buttons is really irritating if you need to change volume quickly. Would be a no-brainer to include this functionality in my opinion..Version: 2.4
✓ Layout seems quite dated, c’mon it’s 2020 and we have iPhone 12 not iPhone 4App works well although it crashes sometimes. What would be nice is a battery measure for the stereoActive in the app or when I hit the info button on the speaker, full, okay and low is just not good enough. Okay could be 13 hours left of play or could be 3.Version: 2.4
✓ Volume Controls Need WorkI like the looks but there are too many steps to get to the volume control. I miss being able to adjust the volume with the volume controls of my phone. When you open the app if the music is playing you should be able to adjust volume immediately..Version: 2.0.1
✓ Bug with volume controlsLatest version minimises when volume controls are pressed. No longer can control and adjust volumes..Version: 2.0.0
✓ Bug TotalLe programme n'ouvre pas du tout ni sur le Iphone ni sur Ipad et il y a un manque total d'information comment configurer tout cela. Dommage.Version: 1.0.2
✓ Update = NopeI have a UD 650 and an iPhone 7 Plus, the app is stuck looking for a Bluetooth device while simultaneously connected and playing from my library. There is no option to move to the main menu. I’m disappointed in this product, from the radio to the app, it is a constant struggle to keep these connected after the app update. I’m considering calling for a refund or at least replacing with another system. Strongly do not recommend. By the way, if you want to call, wait time is always 35+ minutes.... not as great a company as you would think given the value prop.Version: 2.0.0
✓ Apple WatchPlease make this compatible with the Apple Watch! I would like to control volume and playlist with watch because it’s waterproof and I have it on all the time. Otherwise I have to get back in the boat to change songs and adjust volume..Version: 2.6
✓ Great.... in conceptThought it was a big step up. But too unreliable on iPhone. Read a review from 5 years ago..... that is me. Looking forward to when this is fixed. Then I will happily re-review this app/ hopefully it can live up to its looks..Version: 2.0.1
✓ Apple watchNot working yet on the Apple watch! Please, figure it out, It would be great to control from the watch instead of taking my iPhone in my hand while driving....Version: 2.3
✓ Sirius-ly missing Sirius functions*update* what happened to the ability to tune Sirius Radio from the app. And now missing Sirius Favorites. Now only way change Sirius channel is to walk 30’ use the head-unit to adjust, and walk back because the new app simply does not offer selection of favorites or category tuning. Thanks from trying, but the UX is now a 1/10 because the UI simply fails. App is unresponsive (iPhone X). Update delivers ERROR. Controls simply are not intuitive. Easier to walk to other end of vessel to manually adjust volume. This update / release is a failure..Version: 2.0.1
✓ ClumsyGreat idea but needs to be cleaned up and make it a little snappier (iphone8 so not a phone problem). Also, PLEASE add apple watch support. This would be huge. I have 2 nrx remotes and also linked to my garmin plotter but watch support would be awesome when at the sandbar or anchored and relaxing on the inflatables. Workaround is to connect iPhone via Bluetooth to md-650 and use Apple Watch native music controls to skip songs and adjust volume but that means no independent zone control :(.Version: 1.1.3
✓ From tvan wyRubbish.Version: 2.7.2
✓ Absolute waste of timeDownloaded the app 2 years ago and couldn't connect to my MS-RA770. Tried again today - no success. The irony when trying to connect via the app is that I’m playing music over Bluetooth..Version: 2.8.2
✓ New Apollo Unit and Bluetooth keeps cutting outHave tried this app with three different phones and the unit keeps dropping Bluetooth. Not just from the app. Not happy with bugs..Version: 2.5.1
✓ Can’t adjust tone settingEvery time I adjust the tone settings (bass, middle, treble) the change only stays for the current song and by the next song the tone setting are back to the original location. Please help this is so frustrating..Version: 2.3
✓ From great to crapWorked perfectly when I got the app months ago - finally went offshore and using satellite radio and went to the app to change station - didn’t work. Called fusion and they said it’s a known bug…..now have to control the radio from inside the cabin to adjust the station. Only happens when using XM radio. Horrible..Version: 2.8.1
✓ Volume control is terribleI loved the original version of the app where the volume control was right on the main screen with the rest of the quick access controls. Now you have to leave the main screen and go into an adjustment section just to control the volume and it’s not a button it’s a slider. The slider has terrible response and it’s a pain to use when cruising down the lake. Please put the simple volume control back on the main screen. This alone makes me not want to use the app. I’ve had friends enjoy my system using the old app and decide to buy a fusion head unit. Now it’s an entirely different experience for the worse..Version: 2.0.1
✓ Can’t adjust volume on app just crashesCan’t adjust volume on app just crashes. It used to work but since the update:(.Version: 2.0.0
✓ Fusion-Link Not ConnectingWould sure like this app to work but I have to uninstall reinstall it every week just so it will connect to my UD-755. Very frustrating. Tech support was helpful and walked me through things to try but ultimately it required the disconnecting of my phone from the stereo and doing uninstall/reinstall to get it to connect. Shame since the app sees the unit but just can’t connect. Hopefully Fusion puts some effort on this and makes it functional..Version: 2.3
✓ FUSION hIde away nightmareThe fusion link app just stopped working. Absolutely hopeless. iPhone will play through Bluetooth but the app doesn’t recognise the stereo. Hopeless..Version: 2.5.2
✓ Last two versions broke iPhone XS Max displayVersion 2.8 doesn’t work - cannot select Menu, or Settings etc. 2.8.1 did not correct it. Barely usable. Sad because other than these latest problems it is a wonderful product..Version: 2.8.1
✓ An Improvement But No Good for Interactive UseThe app is improved on the last, but getting to all the individual controls are all clicks away. It’s such a simple thing, creating a music app ... why don’t you just look at Apple Music and Spotify and realise that the most often used features need to ALWAYS be presented to you, eg Volume, Source, Track change. Also, those volume sliders are awful ... why do then jump around instead of sliding like ... it makes the app even more difficult to use and feels very dated..Version: 2.0.1
✓ Functionality is missingI used it originally to set up my stereo and update but not a daily user anymore. Maybe 1 out of 20 trips on my boat I use it. Now if it had an Apple Watch app that would be nice. But it’s kinda a set and forget app. Not the worst thing I guess! I could not get an update done with out it!.Version: 2.4
✓ Still no Apple Watch supportIt’s been over 2 years since I see people have been requesting an Apple Watch App and still nothing. As others have said, having a remote control on your wrist would be a huge benefit to controlling the unit while around the boat or in the water without having to carry your phone..Version: 2.8.2
✓ Not impressedJust used for first time since latest update and a perfectly good app has been completely ruined, why ? this used to be an easy to use and user friendly app, have now deleted it and won’t bother again if this is the best they can do. I used to say it was as good as perfect before and used it all the time..Version: 2.2
✓ WORKED WELL BEFORE UPADTESRX400 stereo worked well on factory software, updated the headunit and now the Bluetooth is terrible and unplayable and the unit itself on the native screen lags terrible. How can I backdate this unit? Two factory resets and still no good Current version is 6.09 build number 153..Version: 2.8.2
✓ App no longer shows settingsThe app no longer shows settings and adjustments after the last update. Please fix this also the app crashes and hangs.Version: 2.8.1
✓ FrustratingMost times the app doesn't work. You need to restart it a few times and..maybe...Version: 1.1.3
✓ Stereo disconnecting from iphone - One day works next day notIphone will only connect sometimes. Everything on however message on iphone "No Stereos available" Followed steps anyone having problems?.Version: 1.0.1
✓ Still drama with the unit firmwareGot 2x MS RA70 units 2-3 years ago, and they are miserable when playing from an USB stick. No matter how big the USB stick, loading songs is very slow, max only 2 folder layers, it remembers last song playing, after switching off/on but if you get out to look for another song, it jumps right back on the start of the possibly long folder list. The MS RA70 firmware/app also doesn’t sort folders after name correctly, when adding a few folders, those end up at the end and don’t sort with the others which line up. Solid stereo else-wise, but if I would have known.... You can upgrade the app as often as you like, if those fundamentals don‘t get solved.Version: 2.7.2
✓ Not greatIve just downloaded,links to unit ok but cannot alter the volume😡.Version: 2.7.2
✓ PointlessWhilst the idea of this App is good (remote control of a good quality, if expensive sound system) it is a little pointless if you can't get the 12 volt wireless Ethernet router required to operate it. Even Fusion themselves don't supply one as an optional extra!.Version: 1.0.6
✓ Another App That Never UpdatesShame on you Fusion for not updating this app. No integration with Apple Watch? Are you kidding? Get up with the times. We want to be able to control our systems from our watch. The Bluetooth should automatically reconnect to the same device it was last connected to when it returns to the Fusion system. Why should I have to manually reconnect my iPhone to Fusion every time I return to it? WTH?!.Version: 2.7
✓ Is this for real?When you drop $700 for a head unit you expect the Ap to at least provide basic functionality. Complete fail. I have come to expect cutting edge audio devices from Fusion. It is time to get back to the basics I hope the next release will at least begin providing the basic functionality... then build upon that..Version: 2.0.1
✓ Update resets appThe latest update resets the settings in the app, including disconnecting the Bluetooth from your phone. You basically have to set it up like it’s from the factory after downloading the latest update, both on your phone and boat.Version: 2.8.2
🙂 Fusion Audio Positive Reviews
Fusion Audio works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Fusion Audio.
⛔ Fusion Audio Problems
