White Castle Online Ordering Positive Reviews

White Castle Online Ordering App User Positive Comments 2024

White Castle Online Ordering app received 21 positive comments and reviews by users. Can you share your positive thoughts about white castle online ordering?

White Castle Online Ordering for Positive User Reviews

✓ APP IS GOOD SERVICE WAS AGGRAVATINGAPP was easy to navigate. Was able to get my order in quickly. I did a pick up order and paid online so that I would NOT have to wait in the the drive thru and here I am waiting in the drive thru!!!!!!! There was an employee standing with the door open smoking and yelled “drive thru” at me as I was getting out of my car, and I said I’m just picking up an order, “go to the drive thru” is the response I got. Super AGGRAVATING!!!!!! I understand not all places are open right now, and it’s great they’re trying to keep everyone safe, BUT if I can’t pick up inside it shouldn’t be an option on the APP!!!!!!!!! I’ve been sitting in the drive thru, for 5 minutes and haven’t moved!!!! By the time I get to the window my food which was supposed to be ready 3minutes ago is going to be cold..Cdc1987Version: 2.1.132

✓ White Castle AppWould have been 5 stars however I am only giving 4 because in order to find out any pricing on all of the items you have to the checkout. Once you get the price of the item you then have to delete the item from your sack. In all honesty the app should total or at least provide a price once the customer selects the item. I cannot imagine that it would be terribly difficult for the IT department to provide this feature and enhance the customer experience and provide outstanding customer service to both their external and internal customers..Killians2925Version: 2.2.65

✓ I love WHITEYS!!!So seriously this app the best I’ve been a craver for 20 years, I even take people who are from out of state to white castles hoping they get the itch like I do. I’ve got the sweater, the mugs all the old toys (remember when they used to give those out??) i’ve won several white castle eating contests, and generally really really really just like this company. They’re not publicly traded, and it shows. This is mom and pop at the highest level. In regards to the app, there is some misgivings about it like accidentally deleting a coupon, but your customer service when you call and have a problem with the app is dynamite!! I couldn’t believe how easy it was to correct mistakes, and this was during the holiday season. When everyone’s kind of crabby with you. They were not. For that White Castle, I thank you. If you don’t have this app, and you enjoy eating their food, download it. I highly recommend it.Th3m0uthVersion: 2.1.132

✓ Still works on my old iPhone 6 Plus!Still works on my old iPhone 6 Plus! One of the few apps that does. I stop going to restaurants if they update their app and exclude old phones. Old phones like mine are considered “vintage“. They do not update the operating systems on them anymore. I have stopped going to McDonald’s, Burger King, and Sonic because they updated their app, excluding old phones. My old phone works fine, and I don’t feel the need to spend money on a new one..Zeus MonkeyVersion: 2.2.110

✓ My experience ordering through the appIt’s great as far as order being ready at the window but still have to wait in long line vs having a order ready pickup option then your order still not to your specifications because workers are not reading the specific order request such as your app has Hi-C fruit punch but I asked for orange because there wasn’t an option to check orange only fruit punch then in comments I asked for orange but got fruit punch......SembaTjVersion: 2.1.111

✓ Great for ordering, but still have to waitThis is great for ordering ahead, but there’s no way to pay using the app and every time I use it, the food is prepared after I get there rather than being ready for pickup when I get there. I’m not sure the point since you still have to wait in line and wait for order to be prepped. Maybe I’m doing it wrong, but the people at the counter said that’s just the way it works..CairoazVersion: 2.2.65

✓ Ordering through appThis app is the best. All you have to do is order for pickup or delivery and pay on the app or you can choose to pay when you get there. So far I have ordered twice through the app for pick up and my order was ready when I got there as well as already paid. It’s so convenient especially if you don’t like to wait..Pac23131954Version: 2.2.117

✓ Great app so farThe app is flawless but if the people working at the White Castle is not paying attention your order will sit there in the system just like right now I pulled up the drive-through and they didn’t know I had to order there until they had to check the cash register...that plan didn’t work out too well... so I sit at the drive-through like I didn’t want to do, waiting for my order to be made.JoerenaVersion: 2.1.139

✓ Great app if location pays attention.Love the White Castle app. Need to pick good location though. I have two castles near me. If I use the slightly closer one to order when I get there to pick up order they act like they dont know what app is and then make order. If I pick the slightly further location and choose drive thru pickup my food is ready and waiting. Good sales on app also to save a few bucks..Bubblebuddy0805Version: 2.1.139

✓ Online orderingThis is the way to go. I have used it twice. The first time I had a large order. It was ready right on time. I just went in and picked it up. The second time I went through the drive thru and again it was ready when Zi got up to the window to pick it up. It’s not like they make it a while before time to pick up and it sits and cools down. The food was hot..BillandJoAgVersion: 2.2.50

✓ Great AppI use this app very often as I am an avid slider smasher. Never had an issue, they have good coupons, they remember all your history from each store, they allow you to order without paying up front which is handy when you only have cash, and the app overall is pretty stable. Only had it crash a couple times in 3 yrs. so download if you are a White Castle fiend like me!!.SluggaboyjrVersion: 2.2.16

✓ Feed Your C-R-A-V-E🤤🤤🤤Since I was 5 yrs old, WHC has supplied my favorites during these previous six (6) decades. The aroma from the grill as the cooks are preparing the sandwiches for the lunch crowds forward, makes your stomach rumble with hunger for those burgers, fries or onion rings, and oh man, a nice large chocolate shake to top it off in just a measly 15 minutes, if that, of euphoria. Hands down, despite all the positive and negative reviews I’ve been seeing and hearing about how White Castle’s are “Cancer Killers” or not as good as another brand name, wake up and smell the grilled onions. Those naysayers and copycat’s were and still are jealous of the resilience of the O-R-I-G-I-N-A-L Sliders 🍔 the world 🌎 has come to love 💕 and C-R-A-V-E till the ends of time. White Castles welcomes you back home or enlightens your day with a delicious and sizable meal deal that’s comparable to other competitors, but I’m a living testimony from back in the day, I love WHC Sliders and those shakes. The Prodigal Eater left to perform my worldly duties but you know when you come home, there’s nothing like getting your Castles, IMO’s, Best Steak House and Chinese Food Cravings settled before departing from StL and returning later. You only live once and I am glad that WHC has been there for 60 years of good service..RmRenoVersion: 2.2.65

✓ White Castle App RatingI like the White Castle and love the food here. However, when using the mobile order for the first time, I wish the app would guide you better towards payment. Unfortunately, the employee didn’t instruct me properly to simply click the red bag icon at the top, which then guided me to add my card for payment to pay in store. Other than that, the castle reigns supreme..AdBlocker DudeVersion: 2.2.117

✓ PricesOverall the app operates smoothly! The only request I’d make if any would be to list the prices of each item in the menu. As of now the only way to see the prices is to add the item to your cart then go to the cart or checkout page to see the price. I find myself a lot of times deleting items out of cart after seeing the price. Not a major issue it’s just a petty inconvenience that honestly a lot of customers would like to see the prices in the menu. Other than this it’s a great app!!!.LSX-6.0Version: 2.1.111

✓ Let’s eatBest fast food app. They let you take advantage of the discounts and stack them up. I don’t order to much maybe once or twice a month during football season but what keeps me coming is the promos no other fast food business dares to come close, and the White Castle in hasbrok heights in NJ they may not always be the happiest of people but they do continue to be respectful and professional so it’s pleasing to go there..Sneaks35Version: 2.2.110

✓ Very ConvenientI love being able to place a mobile order when I get off work late at night between 1a-3a because the food will be ready by the time I get there. I love how I can choose to pay by phone or if I have cash pay at the restaurant. The only 2 issues I have are 1) if the store is closed for whatever reason, there needs to be a notification of some sort when you try to order from that restaurant and 2) there needs to be a customization selection on the app. Basically I like to order their Bacon Ranch Cheese Fries without the Ranch and I leave that info under special instructions, but it always gets missed…. But overall I’m still satisfied with the app..UKYANKEES24Version: 2.2.26

✓ ConvenientGreat job accomplishing what a fast food app should do. I can place my order, pay and still go through the drive up window. The store actually starts my order and it is ready within the timeframe suggested! Another great feature is it keeps track of your order history. That way if you have a favorite lunch order or a large order for the entire family, it’s just a touch of the screen…keep up the good work!.Dash250RVersion: 2.2.65

✓ Order timeThe minimum 15 minute wait time on an app order seems to be very unrealistic. Take a look at Wendy’s app. It just ask that you let you know when you have arrived. If that doesn’t work for White Castle and at least give us an opportunity do you have the app use our location to determine how far away we are and how much time you should take for us to get there. But I’m never 15 minutes away when I’m making an order via the app and I am on the road..IcekingIIIVersion: 2.2.94

✓ Good discounts and helpful for special ordersI just started using this app in the past few months and wish I had started using it a couple years ago. I love having our order ready when I pull up instead of having to get in line, wait to ask for my order, and wait for it to be prepared. I mean that’s a first world problem, but this app really saves us a lot of time. We have a White Castle in our neighborhood that has the best employees of any chain drive through on the whole north side of our city, but I can only assume they are chronically understaffed. We often wait five to ten minutes to order food, and the another 5-10 (or longer) for it to be ready at the window. So being able to order in advance and then only have to wait at the pickup counter is really great. I said that this app is really helpful for special orders, but I have to reiterate that the staff at our neighborhood White Castle is really good. They have never once gotten our order wrong, and they are the friendliest, most competent, most positive drive-through staff I’ve ever encountered. No matter who’s at the window, even when they hire new employees, they are always wonderful. So I don’t need this app to get our orders correct. I use it for the speedier service, and appreciate the online ordering coupons we get every once in a while..Xina3Version: 2.2.65

✓ Great againFor the last week or so I haven’t been able to access the app. When I open it it’s a blank screen. After waiting for an update I deleted it and reinstalled it. I thought I knew my password, but it won’t accept it. I chose the option to reset my password several times and they never send anything. I hope they work this out, because this app used to be great Update: It’s back! Rating changed.BoneYard69Version: 2.2.109

✓ Works When Restaurant Is Operating Normally𝗗𝗼𝗲𝘀 𝗶𝘁 𝗱𝗼 𝘄𝗵𝗮𝘁 𝗶𝘁'𝘀 𝘀𝘂𝗽𝗽𝗼𝘀𝗲𝗱 𝘁𝗼 𝗱𝗼? 𝗩𝗶𝗲𝘄 𝗠𝗲𝗻𝘂: Yes 𝗣𝗹𝗮𝗰𝗲 𝗢𝗿𝗱𝗲𝗿: Yes 𝗣𝗮𝘆 𝘄𝗶𝘁𝗵 𝗔𝗽𝗽𝗹𝗲 𝗣𝗮𝘆: Hasn't worked as of 2020. 𝗣𝗮𝘆 𝘄𝗶𝘁𝗵 𝗩𝗲𝗻𝗺𝗼: Hasn't worked since the feature had been added. 𝗣𝗮𝘆 𝘄𝗶𝘁𝗵 𝗖𝗿𝗲𝗱𝗶𝘁/𝗗𝗲𝗯𝗶𝘁 𝗖𝗮𝗿𝗱 (𝗠𝗮𝗻𝘂𝗮𝗹 𝗜𝗻𝗽𝘂𝘁): 70% of the time. Payments decline on the app during morning hours before 08:30 AM local time but works fine when paying inside the store. 𝗣𝗮𝘆 𝗮𝘁 𝘁𝗵𝗲 𝗖𝗮𝘀𝘁𝗹𝗲: Works 90% of the time. The screen may not change at all and, if that's the case, the restaurant has a 50% chance of actually receiving your order. 𝗦𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝘁𝗼 𝗻𝗼𝘁𝗲: Some restaurants are closing, temporarily or permanently, due to staffing shortages or the current employment climate. You may be ordering in advance, believing that the restaurant is operating as normal when the store data listed in the app displays normal operating hours when it is actually closed. In this case, the app will tell you that you are ordering outside of operating hours and, chances are, it really 𝙞𝙨 closed. Instead of complaining here, please call the restaurant or visit it if possible to confirm..DJできませんVersion: 2.2.26