Statesman Journal App Negative ReviewsGannett

Statesman Journal Negative Reviews

4.2
4.28247 star

Total 37 Negative Reviews

Statesman Journal App Complaints & User Negative Comments 2024

Statesman Journal app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Statesman Journal? Can you share your negative thoughts about statesman journal?

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Statesman Journal for Negative User Reviews

NewsI’m sorry but the Statesman is very slow getting the news to it’s subscribers. There’s things I hear about and check the online version and it’s mostly 1 or 2 day old news..Version: 6.12.5

StopYour website is no nice to navigate Why my subscription cost so much.Version: 5.21.3

Update photos.Terrible!!! Picture used to highlight boys high school basketball is from 2 years ago. Update your high school sports photos. Jon Breyman has been out of high school for 2 years..Version: 7.5.1

Not recognized as a subscriberI pay auto each month but it constantly asked me to subscribe and won’t let me see articles for subscriber only. I renew purchase over and over but it only occasionally does anything.Version: 6.12.3

Font too smallNo way to change text size in app..Version: 6.10.0

Won’t let me sign inI’ve had the app for a few months, but after updating it won’t let have access anymore. I’ve tried restoring my purchases, it just spins forever. I’ve tried signing back in, nothing. Garbage!.Version: 6.4.0

Awful!The top story pin doesn’t work. Ads come up every two bits which is irritating..Version: 7.5.1

SubscriptionI cant unsubscribe from their subscription and it just keeps charging me every month after months of trying to cancel it..Version: 5.24.3

Waste of timeNow you can’t even read a story unless you have a subscription. Well I’m not paying for one..Version: 5.21.3

Do not like format!The SJ. Is not what it I want. The digital paper not user friendly. I have take the SJ for years. It can be canceled..Version: 5.23.1

Good content, lousy cancellation serviceI purchased the original 99 cent for 6 months digital to see coverage of Legislature special session. I held onto t for an extra month, knowing the charge would go to $9.99 per month. But I now want to cancel and how to do it is buried in app and in tge end, I have to call - to end something started online. Bogus entrapment..Version: 6.5.9

To many pop ups!It is so difficult to read an article only to get 2-4 pop ups before you complete it. This is in addition to all the ads! Not worth it, spend the money on a full subscription..Version: 6.8.1

Good local sourceGood local source for news. Take a look almost daily. Would get five stars but for lack of local reporters and the app repeatedly kicks me off the subscription. Still, it’s an overall important source of local stuff..Version: 5.24.3

Doesn’t workTried going to My Account but it just puts you in an endless loop to login..Version: 5.25.1

News storiesThis app is easy to use and has access to information we need. That said, you really need to clean up this news page daily. Just today’s example. There are two articles on the OSU Beavs loss last night. It also has another article about what they need to do to win the game and end on a good season note. This does not speak well for good journalism. Please edit these pages and delete the old new. Hate having to wade through all the old news..Version: 6.2.0

BadOne of the worst “news” ever. The app runs same old articles over and over. There is little in the way of news. It is is mostly high school sports. Provocative clickbait dating apps and miracle cure ads run indistinguishable from the few news articles. Numerous attempts to contact the paper itself have gone unanswered. I gave this joke of a newspaper several years. Save your money..Version: 7.0.1

Where is my paper?Going on 2 days with no delivery of our daily paper. So it’s on my cell phone or nothing. What happened to customer service? I especially look forward to the paper with my coffee in the morning. Is the Statesman trying to end my years as a customer? This is getting more common and I don’t appreciate it one bit..Version: 5.23.1

Worst appThis app is terrible. Every time I try to go into my account it circles around to login again. Cannot access my account info on this app..Version: 5.25.1

App loses subscription regularlyApp loses subscription details regularly and needs to be rebuilt. It is a pain..Version: 7.3.2

Frequent lock upsThe iPad version of this app freezes at least once every session and requires an app reboot. This happens on an iPad Air 5 with all the latest updates. Very annoying..Version: 7.3.2

Horrible AppThe logon to this app is horrible. It does not remember your credentials and does not appear to have face or fingerprint authentication. I get daily emails and every day I follow a link to an article, I have to logon. As a subscriber, I find this ridiculous. Once in the app, the functionality is pretty good, offering both digital and analog versions of the paper..Version: 7.3.2

Glitchy.Since iOS 14, app frequently crashes and attempts to access my account results in a trip to Limbo. I can’t access the news, but that didn’t stop my subscription rates from going through the roof!.Version: 6.2.0

Poor support for AccountsApp doesn’t allow hard-copy subscribers to report a missing or damaged paper even when signed into one’s account..Version: 6.2.0

App won’t open ios14The app immediately closes on iOS 14 which is disappointing since the developer’s has been available for a couple months..Version: 5.25.1

WorstWorst news app ever. Same stories day after day and so few of them..Version: 7.5.1

Live in SalemBro it’s so expensive I’m gonna move to Corvallis cringe.Version: 6.5.9

Rip off Garbage AdvertisingThere is some content but regardless of the money you pay to subscribe, you must weed through the constant barrage of pop ups and fake news stories to find it. Open a video and you get advertising, followed by a short clip that often doesn’t even load. Pathetic..Version: 6.4.0

Way too many adsHard to read when ads are clogging up the screen.Version: 7.1.1

Worst app everDon’t waste your money. Would rate lower but can’t go lower than one star. Doesn’t recognize as subscriber. I paid for full access both paper and digital, now have to pay double if you want both. When you select an article it doesn’t come up or then just a copy of the article that is to small to read. Then on another article it comes ip as a readable article..Version: 7.1.2

Obnoxious pop upI have a lifetime free subscription as a Chemeketa Alumni and yet for some reason even though im signed in, when I'm trying to read news stories a pop up asking me to subscribe keeps covering the view of the article. It makes me not want to continue using the app..Version: 7.0.4

Super confusingFor such a large company to have such a confusing app is terrible. First, they reduce service to hard copy delivery. Then, they make the only option very difficult to operate. The kicker is that I’m FORCED to use this junk if I want any idea of what is going on in my community..Version: 6.12.5

Hate new versionNew version is hit and miss. And why am I getting advertisements. I am paying for my subscription.Version: 7.5.1

Statesman journal how to cancelThere is no tab to allow you to cancel..Version: 6.12.5

TerribleThe Statesman Journal has continued its path toward irrelevance with this app. The content is a mashup of old and new stories, few of which are locally oriented. The old print version app at least allowed the reader to browse through the daily stories and identify and read new content. Reading the e version of the paper is almost impossible. The zoom feature doesn't work and the reader is inundated with intrusive ads..Version: 7.5.1

UselessCan’t do anything couldn’t change phone number horrible to try to navigate through app.Version: 5.5.0

WasteWhy do you keep showing the Super Bowl score? Waste of space!.Version: 5.16.1

WorthlessMaybe I’m doing it wrong, but the e-edition Statesman Journal is not the same as it was. There are squiggles (don’t really know the correct terminology) on the right side interfering with reading. And when I try to enlarge the type the story switches to something else,another story..Version: 7.1.2


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