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Valleyfair App Complaints & User Negative Comments 2024
Valleyfair app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using Valleyfair? Can you share your negative thoughts about valleyfair?
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Valleyfair for Negative User Reviews
✓ Reservation system needs improvementI hope needing reservations will be a thing of the past soon. Currently the system in place to get reservations is awful for season pass holders. Each time you want to make a reservation you have to enter the season pass ticket number (20 digits) for each pass. The passes are already linked to my account, why do I have to enter them again? Just let me choose which ones of the passes I want to make a reservation for..Version: 7.206.0
✓ DisappointingI thought this app would be great to have to keep up to date with all the things at the park but I can't even use cause it freezes up every time I try to use it. Very frustrating and disappointing!.Version: 3.0.0
✓ Not worth itI could not find a map of the park anywhere in the app, and the schedule for the water park was wrong causing us to stand around for an hour in the heat..Version: 1.1
✓ Right idea - AWFUL app performanceCool ideas and concept to build an app for, but overall performance of app is dreadful. DON'T BOTHER. You can find things via old fashion map in less time it takes to load. A truly interactive app should / would be cool and provide improved customer experience!.Version: 1.1
✓ Ride time was completely inaccurateAll the thrill rides indicated a 10 minute wait. In reality, the ride wait times were more like 25-40 minutes. Really frustrating..Version: 7.214.0
✓ Needs workTried app out today. First off it takes a while to load. Second, I received intermittent connection errors with the Valleyfair server. Third, it would only occasionally place my position on the map and never placed anyone else from my family on the map. My family had the same issues. However, it would correctly locate the rides and dining near us. It's a nice idea, but needs some work..Version: 1.0
✓ Friend finder??Honestly the app was really good, and it still is the updates are pretty amazing. I just wanna know what happened to friendfinder? When in a big group of people and friends splitting off it was a lot easier to find than to call them. Now that the friend finder is gone a lot of safety concern..Version: 7.214.0
✓ Ride wait times are NOT at all accurate!!!I downloaded this in hopes of planning our visit and optimizing our time with using the app wait times for rides. Total joke. The app shows no wait times or max of 5 minutes on a few. We waited over 45 minutes for the Thunder Canyon—they posted no wait. Deleting the app off of my phone. Junk..Version: 7.12.0
✓ Not accurateWait line times are worthless to look at. If wait lines say 10 minutes, plan on it taking 20-30minutes or longer.Version: 7.214.0
✓ New and improvedThe new and improved app works so much better than the old one, but the down side is that the show calendar doesn't show anything for special events/live shows, but the website does... Fix this please and it'll be a great app. :).Version: 3.0.0
✓ Update the timesWe had rides closed and rides that show no wait time which were 45 minutes. If the app is suppose to share ride times then it needs to be updated..Version: 7.11
✓ Bad wait time accuracyThe map, and gps directions to the rides are pluses but the listed wait times for the rides were incredibly off..Version: 7.229.0
✓ Unable to add tickets purchased online with order idNo way to report the issue, so have to write a review..Version: 7.12.0
✓ Needs to reload every time.Every time you come back to the app, the app needs to reload. Also the map resets to all flags on. Annoying..Version: 3.1.0
✓ Neat ideaBut falls a bit flat. It would be nice to have somewhere...anywhere which listed daily operating hours for the park. I found out it's quicker just to Google it. I love the friend finder idea, but it wouldn't work every time I tried it. App would be so cool with a little more thought and effort into design..Version: 1.1
✓ App needs workThe app needs the following improvements: 1. Need ability to create a reservation without typing in a 20 digit pass number. 2. Need to be able to add reservations into apple wallet..Version: 7.206.0
✓ More of a nuisanceThis app SEEMS like a great idea but it takes aping time to load and kept saying my friends were in the parking lot when they were actually right next to me. It does work to show you where YOU are though. Some of the info is nice to have like the dining info and such. But overall, it didn't work as well as I'd hoped and we ended up not using it really at all..Version: 1.0
✓ Wait times are not accurateWe wasted so much time relying upon the wait times in this app. One ride said 10 minutes and we waited over 90 minutes. Not sure why this app even exists..Version: 7.229.0
✓ Good Information, but Some GoofsThe app has lots of awesome information about the rides and dining. Though the information on some ride pages is repeated, both in the header paragraph, and in the bullets (Renegade, to be specific, though there were others). There were also lots of little grammar errors. "Its" is possessive, "It's" means "it is". The map feature is a bit off. Even the screenshot on the app's page here pins the Corkscrew where there's actually a bathroom..Version: 1.0
✓ Needs a lot of improvementsEvery time I make a reservation I have to fill in the ticket number for each person. Each person is linked to a 20 number ID. The IDs are on the app so why do I have to enter them each time I make a reservation? I also have to fill in my email and address every time I make a reservation..Version: 7.206.0
✓ Wait times nonexistentAll day while I was at the park instead of wait times it showed that all rides were closed. Lol.Version: 7.36.0
✓ Passes keep disappearingI added this app to have digital versions of our annual pass and drink passes. Was in the park yesterday and all of our passes disappeared no fewer than 5 times requiring us to find our order number and add all the passes again. Super fun when you are trying to just get a drink cup. 🤬.Version: 7.236.3
✓ Wait times are WAY offI got this app while in line to go on the North Star, once it downloaded we checked it, hoping to see how much longer it would take, but there was nothing there. Then we walked to the Wild Thing, that one said 10 minutes and it was just updated, we were confused since there was a huge line, 10 minutes later we were still in line. We ended up waiting in that line for over an hour. Now, if it were 10 or 20 minutes off, we wouldn’t have cared but it said it was 10 minutes when we waited over an hour, what a joke, don’t get this app..Version: 7.13.0
✓ UselessFriend finder is a great idea but it simply didn't work. It would also be great if they could work in some wait time data but I guess if they can't figure out how to get friend finder working that'd be asking too much..Version: 1.1
✓ Don’t botherIn theory, the benefit of this app for the user is being able to tell where the lines are short and where the lines are long. In actuality, you’re allowing them to track your location but the functionality doesn’t actually work. All of the ride lines either said 5 min wait or just gave me the open/closed status, yet the majority of lines for us were anywhere from 20-60 minutes. Lines are no problem, I just wish the app actually set that expectation. Would also like if the restaurant menus were on the app with the food and ordering ahead for pickup would be a sweet future state. They start making food when you’re 2 min away or something..Version: 7.229.0
✓ Nice tryGood concept for this app... the best feature would by the GPS map, to help find other people in your party. But it doesn't work..Version: 2.0
✓ BUG!!!!!!I love this app and use it all the time, but with the latest update when I try to see the height requirement it takes me back to the main page and won't let me see that page..Version: 2.0
✓ Map is useful but needs workThe find friends feature didn't work. And the update still had Antique Autos when I looked near me for attractions. The navigation within the app is also confusing. This app is nice for having a map but didn't find any other benefit. Needs some polish and updates and this could be a very nice app for all visitors and season pass holders..Version: 2.0
✓ ADD APPLE WALLET SUPPORTThis app is great, but I’d LOVE to be able to put my pass in Apple Wallet. I frequently misplace my things and there is NO WAY I am paying that pass replacement fee again..Version: 4.3.45
🙂 Valleyfair Positive Reviews
Valleyfair works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Valleyfair.
⛔ Valleyfair Problems
