App in the Air: Top Travel App App Negative ReviewsAITA LIMITED

App In The Air: Top Travel App Negative Reviews

4.6
4.63286 star

Total 66 Negative Reviews

App in the Air: Top Travel App App Complaints & User Negative Comments 2024

App in the Air: Top Travel App app received 66 complaints, negative comments and reviews by users. Have you ever had a bad experience using App in the Air: Top Travel App? Can you share your negative thoughts about app in the air: top travel app?

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App in the Air: Top Travel App for Negative User Reviews

Great App, recent UI changes need to be fixedI’ve been using (and paying for this app) since 2015. I tell everyone about it and I’ve loved tracking my work flights. A lot of the recent UI changes look nice on the surface but they’ve limited old functionality. - Why can I no longer see the flight number on the “My Trips” page without clicking on the trip. I fly on a few different airlines and I would use that at a glance to see which airline the trip was on and how long my layovers were - The map no longer shows which routes you fly the most. They used to be color coded. Now everything is white - The video time lapse at the end of the year used to be the coolest feature. When I posted it on Facebook, tons of coworkers were interested in trying this app themselves. A few years ago the developer changed it to a giant map of the globe. I only fly in the US for work, so the video map looks silly now. I wish it would only show the parts of the world you fly in..Version: 8.0.8

JamiesonFeeling better about it and getting used to using it.Version: 7.4.9

Bait and SwitchI'm a developer to so I really get it. You have to get money, on an ongoing basis, to keep up with the development of your app. Apple changes things every year and that might break things, but users expect the app they bought to keep working. There are premium features that cost you money so you have to charge. The old model of 0.99$ for every app is not sustainable. That being said, what I don't agree with is baiting and switching your users. I downloaded this app and put in information for my upcoming flights. After that I went in and added booking codes and uploaded my visa documents. Only AFTER putting everything in, the app locked me out of those sections, and wouldn't allow me to see the information I had just put in. It would've been completely fine if it was locked behind premium from the beginning so I could understand exactly what I'm getting for free and what I'm expected to pay for, but locking me out only after I spend the time to put in the information is disrespectful to my time and leaves a sour taste in my mouth..Version: 8.5.8

Had higher expectationsGate info never given, said my flight was on-time and about to land soon when we still hadn't taken off... Needs a lot more work put into it. Glad I didn't buy the lifetime membership..Version: 8.4.5

Update: No longer recommendI’ve been using App in The Air for many years and it has been a trusty travel companion. Unfortunately, over the past couple years, the developers have pivoted their business to flight and hotel bookings. Each time I open the app I am accosted by up-sells and customer-hostile designs to lure me into booking another flight or hotel. But, that’s not why I originally fell in love with this app — it was because it helped me track and plan flights! The developers seem to have lost sight of this, and have all but abandoned making any improvements or design refreshes to the original flight tracking and planning features. It seems, somehow, that those core features have actually gotten worse (and harder to access). In fact, compared to some of the competing flight tracking apps, App in The Air now feels clunky, corporate, and out-of-touch. PREVIOUS REVIEW (5 stars): Love having flight paths and information along with boarding times on my watch and my phone. Slightly inconvenient that there's no pull to refresh feature on the iPhone - which means I have to force quit the app and open it again to see changes after adding flights..Version: 8.6.9

Automatic check in is rubbish!I paid for a lifetime membership and some of the app is excellent but they keep checking me in for flights automatically when this is NOT what I want, no obvious way to opt out, and devs send me messages about how great this feature is. So one star for “knowing what I want!” These idiots don’t understand airline status and why i might not want a boarding pass until the last minute in case a better seat opens up! Come on , it’s supposed to be a pro travel app, how about understanding users outside of North America, plus your app in the air boarding passes look like a 4 year old made them and shows the wrong time on my lock screen, dreadful dreadful dreadful! Ask my fecking permission before you check me in! 🤬.Version: 8.6.4

Not what it used to beI loved this app and used for a long time. Now you can’t check any flight stats without paying a premium price. I would be ok with $10 a year but $50 is too much. Also all my hotels are now showing I’m my trips page. I already use TripIt for this. I used this app purely for flights only. Not being able to see just my flights and access my flight stats means I will now just use TripIt from now on..Version: 8.6.0

Don’t let Russia get your dataNot terrible but until Russia gets out of Ukraine I won’t be re-installing. It would be crazy to let a Russian company have your data..Version: 8.4.5

Good, but missing two must-have featuresHi, overall, I really enjoy this app. But I have two major concerns that I hope can be rectified in a future update: (1) I think there should be an option to have “Boarding at Gate XYZ” display on the iPhone and Apple Watch complication BEFORE boarding begins. It’s super unhelpful that Gate information doesn’t appear until it’s literally time to board. (2) As a big aircraft nerd, I’m really disappointed that the “Aircraft” tab of bookings is almost always blank. This is public information, so I do not understand this oversight. It would be really nice to have the Aircraft section actually work, with illustrations of the aircraft model, and also, seat configurations, which I now have to use a separate app for. If these concerns were addressed, I’d gladly rate this app 5 stars instead of 3.5 (which rounds down to 3)..Version: 7.0.9

What happened to the developer now?I been using this app for many years, and been a paid member since the the beginning. The app used to be good, but now it won’t show up useful information on time, such delays and gate changes, while its competitors definitely do better now. There is no support to see the Taxi time, the take off lineup, not even the arrival airport Terminal. The main UI have so many issues like the other comments mentioned, its just confusing and disappointing to use. I am switching to the other app to keep tracking my flights live, the only reason i am keeping this app in my phone is because my flights history..Version: 8.5.8

Not updating properly, otherwise goodHello! This is a really good app to keep track of all the flights and also for updates on gates and times. The reason I don’t give it 5 stars is because I have never been able to get the app to update my flights from my loyalty programs or email, I always end up having to insert them manually as they won’t come up! I hope to find a solution or to get it fixed in next app updates, then I will give the 5 stars!.Version: 7.4.5

False advertising and underhanded chargesI want my money back!!! The sole reason I wanted this app was because I saw their promotion displaying AA flight info on Apple Watch. Well I found out after paying that a user cannot actually subscribe to AA accounts. So that’s strike 1. Then I was sorely made aware that there are actually dozens of travel service companies that I cannot link to. It was a lie! The big one that hit me today.... The subscription period... The screw you because they do not actually offer a year. Instead they charge for a calendar year and they do not pro rate. So I first signed up mid December. When I found out I was shafted $30 I was angry but figured it was my own bad luck. However today when I was charged another $30 because it’s a new “calendar year” is when I became really angry. This app is a scam and a piece of crap. It’s false advertisement and a rip off and I’m not only reviewing but reporting to Apple..Version: 7.4.8

So frustratingAs of yesterday my mom’s flight has been cancelled on the airline’s side and I have been trying to contact customer support team for 24 hours and have her rebooked on a different flight, I was told by the airlines that I can do so free of charge as the cancellation was on their end but it seems like it’s a mission impossible to reach anyone on this app, the only answer I have gotten was that they have to get authorization from the airlines to make the change. This is absolutely terrible, she depends on this flight as she has several other flight after this one if she can’t get a seat on a different flight this day she will lose all other flights and she is taking an important trip to Europe!!!! I have tried sending emails and contacting a live agent and nothing, live agent never replied, no help through the email. This is just very bad..Version: 8.5.3

Clumsy to useThe app tries to do everything automically from received emails, but you pay a heavy price… because it’s almost impossible to edit or core t information when necessary And it’s almost impossible to add new trip info in advance of actually booking. Overall, the frustrations form using it are greater than the benefits..Version: 8.4.5

Not all in databaseReturning from Halifax on June 20th 2022 and for a life of me can’t find my flight to add. Keeps adding some WestJet flight by default… I guess developers have some work to do… Cheers Andrew K.Version: 8.4.4

Not an improvement from existing toolsI was stoked to try this out. I’ve flown 250K+ miles in the last few years across many different airlines. It’s a bit of a pain to log every flight manually as well as remember to check in to flights. I thought App in the Air would be the one stop shop I was looking for. Unfortunately it misses pulling in the occasional flight, doesn’t include some aircraft information so I have to go to flightaware and openflights anyway. I splurged on the auto check in since I thought it would be extremely useful. From my experience it doesn’t work at all. Also, the very most popular US airline loyalty programs are not available. I’m sure there’s a good reason for it but at this point, it’s not useful to me..Version: 7.4.9

Asks for _all_ your private information!Credit card details, full access to email, all your social media accounts. It stores these all in an decryptable format so that it’s servers can do the data crawling. This is really dangerous to have all this private information collected in one place, any attacker can exploit this one app and basically gains ownership of your entire life. It would be great if the app developer approached this differently, or at least provided some details on how any of these details are securely stored. If not, it can be assumed they aren’t as focused on security as you might like!.Version: 8.0.3

Over promise and under deliveryThe concept of the app is great and it promises many feature. The mail parsing fails miserably whereby the app only reads the first segment of the itinerary and ignores the rest. One must manually add the remaining segments. I registered my email address for mail parsing and sent my previous flights from FlightRadar24 in csv format but the 150+ flights won’t get added. The customer support is efficient and responsive but the issue still remains after more than a week of back and forth..Version: 8.6.8

It’s decent butIt’s a generally well-ish designed app, especially for the user interface, however, there are still many kinks to be smoothed out. It frequently and senselessly groups my random hotels and flights together with no way to splitting them up. For example, why would a hotel in Japan for august be in the same trip as a flight from Chicago to San Francisco in a different month? 🤷‍♂️ Another big issue is that, it reads flights booked but not cancelled, that’s still fine but often it can’t even add flights with a clear confirmation from the same airline. Same airline, same email format, but some flights get recorded and some not. I just don’t get it. So yeah, decent app, but much improvement needed. Thanks dev team..Version: 8.6.8

DisappointedThe app isn’t able to cope well with time zones, international travel, importing flights predictably or changes (or cancellations). It has overwhelming notifications and is not intuitive as to managing those. Lost 2 months of data trying to get rid of notifications. It’s probably useful for an occasional flyer but I would be hesitant to rely on it if you fly interstate and internationally frequently & often change plans at short notice..Version: 7.4.8

Good App butIt is a great App but it has flaws. It is not importing all flights from my FF program. It does some but not all. Recently it stopped syncing KrisFlyer 100% and no matter how hard I tried, it wouldn’t sync with Garuda. Also it won’t link to Qantas FF, it keeps trying to do so in a loop where Qantas within the app keeps asking for date of birth, security question and confirmation number that Qantas has sent. So then I have to manually enter flights which is a bit of a pain when it should sync. Frustrating stuff that really brings the rating down..Version: 7.4.9

Overall a handy appThe down side is the app automatically splits each leg with weird dates and creates quite a bit of confusion..Version: 8.0.0

Crowdsourced?I downloaded this app to use with my Apple Watch, and it was marginally helpful on my first trip to easily see my gate number (which I confirmed at the airport). For my return flight I arrived at the airport very early and saw my flight get delayed several times. The app didn’t have that current info, so I “reported” a delay. The app immediately updated the delay in the app. Does this mean they get their updates from crowdsourcing? How do I know I’m getting current actual information? Where does the data come from? There is no source listed in the app description. My conclusion is this is partially useful but unreliable, and certainly not something I would pay for. I’m cancelling my trial..Version: 8.5.3

Useful App, but...I’ve been using this app for over a year now. Even though I’m overall happy with its performance and its ability to pull booking information from my email and calendar accounts, it’s missing a few “little things.” I’d love to have the ability for the app to either pull or let me manually add additional hotel and rental car information when my trips are broken up within the same travel stays. An example: I’m traveling to NY this month. Staying on Staten Island a few days then, moving across the river to stay in Manhattan. I have two hotels and two rental cars booked during my but, the app only either allows or shows only one car and one hotel. Like I said. Little things..Version: 7.0.9

Had High HopesI really wanted to love App In The Air.. I’ve had on-going issues with the booking tab not appearing on my app I have to delete the app and re-login for it to appear and then it ends up disappearing again. It’s kind of a race to even look up flights or book before it disappears all over again. I have no idea why this is happening support has tried to fix that for me and they’ve been great to work with. however, even after this most recent update it is still missing… hopefully one day it will work but for right now it’s giving me those issues which really makes the user experience faulty..Version: 8.5.0

Very Helpful, Some FrustrationsIt’s great to be able to track and manage all of my travel details in one place, but I’ve experienced a relatively major issue that seems to recur: my boarding pass barcode in the app won’t work. I’ve tried checking in through the app as well as scanning an actual paper boarding pass into it, and have still experienced mixed results. In some cases, it works at the gate but not at the security checkpoint. In other cases, it doesn’t work anywhere. This seems like one of the more important features of the app and has led to a scramble to find another form of boarding pass..Version: 8.4.9

Could be betterReally do like this app as it gives you updates of check in, take off and landing, Moreover there are a few other features such as checklists which are very helpful. I like the fact that you have a record of the destinations which you have travelled, but my issues are that any previous flights you took before joining the app cannot be logged. Therefore for people like myself who want a more full on journal / history breakdown at a glance it’s not as great as it could be. Furthermore, it’s not very easy to attach a boarding pass, a picture has to be taken and then added why? Also it is difficult to log hotel details if it has not been arranged via the app and any other important details that you may want to hand, or as a review/ reference guide to others if they wished to find out more about hotels which were stayed during the trip. Just think with a few tweaks, this app could be totally amazing and no other app would be needed at all..Version: 7.4.7

Consistently gets dates and time zones wrongI was super excited to integrate App in the Air into my daily routine. I’m a heavy business traveller. Unfortunately, it doesn’t work. Specifically, it posts flights to my calendar ON THE WRONG DAYS... and AT THE WRONG TIMES. As far as I’m concerned, this falls into the “you had one job” category. It also has cities in the US, which are in the same time zones, categorized in different time zones. Apparently, Raleigh, NC and Miami, FL are in different time zones (they’re not). I had a flight from the US to India show up on completely wrong days, and because I just trusted the app, I very nearly missed a flight and scheduled a number of meetings around incorrect information at great personal expense and embarrassment. If you plan to use the automatic calendaring feature, do not use this app. Maybe it’ll change, but it hasn’t yet. I submitted a support request and got nothing in return. Deleted..Version: 7.3.8

Won’t renew the idea is nice but it’s not connected enough to outside data to make it workIn principle the app should be really useful however it really isn’t. I have done many flights and never seen a gate reported etc it feels like I am the one doing the updating - I have had details once of a delay and with regards to booking in using the app it fails to connect. It just lets you down on every ask. At worst once my flights got changed and nothing changed on the app before during or after so I did speak to developers but at that point the trust has gone. I have tried to persevere to see its value for money but it isn’t - the core travel information you need is available elsewhere and in airport and reliable..Version: 8.0.0

Boycott Russian invasion of UkraineTried on Apple Watch and on Phone but wouldn’t work in either with Sky airlines. Then found out it is a Russian company, so uninstalled as part of economic sanctions. Stop supporting companies that continue operations in Russia or are owned by Russians who aren’t speaking out against it and Putin..Version: 8.5.8

But… why?I honestly don’t get the point of travel apps like this. What are they actually for? I’m not interested in booking hotels or flights through a travel app (who would?!) which basically leaves the flight tracking and notification service… I can see how that would have been useful a long time ago but now pretty much every airline has an app that will do the same thing. But for free and, usually, better. So I tested this app on a recent flight and, sure, it told me when and where to board and when a gate changed but guess what? The app for the airline did all that, too, and it did it faster. When my gate changed, the airline told me long before this app did. Everything I needed to know was right there on the airline app. And airlines aren’t charging a subscription fee to use their app. There are other features the app has but they are so minor that I can’t imagine even using them, let alone paying for them (no one really needs to check covid statuses any more). Deleted it before I even got home from my trip..Version: 8.6.7

Does not update flight changesImported my flights from Trip it and none of them updated when they were cancelled. I was still getting checkin alerts and was even told my flights have taken off!! My understanding was that once the flights are imported then they would be tracked from that point on until they ended. From my recent experience it seems they are imported and just go through the motion of checkin reminders and take off times. Support advised since I imported from Trip It they do not have an updated status. All of these flights were also in Trip It which correctly monitored the flights and advised they were cancelled. I contacted support to advise of this and all they did was make changes in the back end to update these flights. The interface is nice, however the updates are disappointing..Version: 8.1.8

Not good in AustraliaThis app is a great concept. Unfortunately it never updated changed flights and having issues importing from anywhere. Always have to add manually all my flights that makes having the app redundant, might as well I just add them to my calendar that works and syncs just fine..Version: 8.5.3

If you’re going to charge that much, you need to be much betterWhat’s good: brings together lots of info, useful, attractive, automatic check in, Tripit sync, badges/trophys What’s not: automatic check in never got me a seat matching my request - and was silent when there were problems, confusing design (it uses a card design, I think menus would be much clearer), very expensive subscription. So, the free version of the app is fine. But the paid version of the app is way expensive at £30 a year. The two main features of this aren’t really worth it for 99% of people. The online Check-in would be useful and worth it if you had to take short haul flights every few weeks for work and didn’t mind where you sat. That’s not me - I take about 5 trips a year and they are mainly long haul so I really want to be sure I get the seat best seat I can. £6 a trip for a bad seat is not worth it. The other useful paid for feature is the notifications of check in, gates etc. You can get these in other apps for a much smaller one-time payment. I’ve gone with the flight tracker because it offered notifications and Tripit sync for £5..Version: 7.3.2

Not user friendly - does not notify you on time to boardI made an error uploading my boarding pass and tried to delete it so that I could upload the correct document and I can’t do it. There is nowhere in the boarding pass area to easily delete it. I emailed for help and they told me to delete it but I dont see these “3 dots” anywhere within the birding pass section of the app. I am trying this app out for a flight home tomorrow and if this is how difficult it is to do simple tasks I won’t be subscribing when my free subscription is up. I’m not technically challenged - I use apps all the time for travel and it shouldn’t be this complicated. Just frustrating and annoying UPDATE: When my gate number came up, App in the Air didn’t tell me at all until 25 later. AFTER Kayak (a free app I use) warned me at the same time as the message board in Gatwick. What am I paying for if you can’t even give me the gate number in time? Had I waited for the app to notify me I’d have likely missed my boarding. So this app is a no for me. I had to manually add the gate in myself. Also, once I landed, it again didn’t tell me that or my baggage carousel number until after I had picked up up myself. Terrible. Cancelling the free trial now..Version: 8.5.8

Deleted immediatelyNo option to create a simple account with email and password. They are asking access to your accounts like Apple, Gmail, Hotmail etc. Knowing that the owner is russian I would never give them access. I think all these 5 starts are fake reviews. UPDATE: They suggest me to give this app access to my inbox. Can you believe that? Openly asking to scam you. Where is Apple now?.Version: 8.5.8

Wasted $30This app is a great idea. I just decided to pay the fee so I could try all the features. Ultimately it doesn’t provide you any more information than any of the current apps from the airlines do. The information it does provide you is delayed by five or 10 minutes so before you takeoff or land, your other apps have already notified you then app in the air pops up and repeats the same information. It’s just another thing to manage. And it really doesn’t do automatic check in and I really don’t want it to do anything else because it might don’t want anyone messing with my flights not worth it. I did subscribe to FlightAware. Because it provides information about. Flight histories and inbound flights..Version: 8.6.1

Deeply worrying privacy implications...The team behind this app needs to take a long hard look at their privacy policy. It's not been updated in over 5(!) years and references technologies that have since been acquired by companies with scary privacy track records. This app vacuums up your entire mailbox, your location, travel companions, has access to your frequent flyer information, passport and ID info...yet has a privacy policy that looks distinctly amateurish. Crucially it gives all employees access to all information; subject to limitations which aren't described (so that could be any time except for Tuesdays between 1-3am). Oh and they're allowed to sell your information to anyone for pretty much any purpose. All this is a bit offensive when you think that is a paid for service...at least when it's free you know that you are the product being packaged and sold. But paying to have your information pimped out is a bit much for my taste..Version: 6.4.1

App not working anymoreThe Apple watch version of this app no longer works :(.Version: 8.0.2

Good but errors in data let it downIt’s useful when planning a trip and also when changing flights In busy hubs BUT I Twice I found an error in the flight times downloaded by the app. Luckily I double checked with the airline itself. This let’s this potentially great app down. However useful the app is to a traveller ( and it is) if the basic data is wrong I cannot rely upon it which Is a shame.Version: 7.5.4

Use to be goodAfter using this app for years it’s no longer worth having on my device since all my flight stars which use to be available are now only available with a subscription. Time for a new app..Version: 8.6.0

Good app but too expensiveSubscription charges are to much, the benefits don't balance the costs. $4.99 unlimited use purchase price would be more realistic. I get most of what this app offers with my airline carrier for free..Version: 4.0.8

Great info/interface, Poor database coordinationI was very excited when I first read the reviews and downloaded/opened the app: great, intuitive, and slick interface, useful data, and the opportunity to upgrade for additional useful features at a reasonable price. However, I was sadly disappointed by the weak database integration. Well over half of the flights that I wanted to enter did not populate using the airline, flight number, and date; I needed to enter these flights manually, including the time of departure and time of arrival. These were a mix of domestic and international flights, mostly on AA, but also involving other carriers: there was consistently weak access. Please note that my test of some 10 flights was mostly historic; but, all within the last 2 months. This is an app that I would love to use. However, it is not yet ready for me. Update 24 Dec 2017 I keep playing with the app: I want to find justification to use it. But, unfortunately, my update is to indicate that what I had indicated to be over half of the flights entered did not sync with the database proved to be a gross underestimate. Of the 44 flights that I logged into the system for 2017, no more than six or seven were recognized: all others needed to be entered manually..Version: 7.1.1

Less efficientI’m using this app since a few years now, and since 6 months, the data are less accurate… I don’t get the update when a flight is delayed, which was the strength of this app before… Hoping this is temporary and will be fixed soon enough….Version: 8.5.8

Wants access to all your data, naggy and pushyDoes what it says, as long as you give it access to much more personal info than what is needed for tracking a few flight. Constantly nags to upgrade to premium. Does work though. +4 stars for functionality, -5 for pushy attempts to get access to your email, social media, calendar, location, file services, address book, and who knows what else. +3 for a good attempt at an Apple Watch complication. Total 2 stars..Version: 7.4.5

Consistently WrongI am frequently flyer for my business. I gave this app a try for my last few flights. It was consistently wrong in its timings for boarding, flight tracking, and landing. Even when I reported delays directly in the app, it would show the flight as boarding about to end when we hadn’t even started yet due to the delay. Shows the flight landing when we’re still in the air. Come on this is basic stuff that you can pull from any number of sources. The UI is clunky, cluttered, and confusing. There’s too much going on. They need to focus on getting the basics straight and not trying to do everything all at once..Version: 8.6.9

Still AnnoyingI tried this app 5 years ago and left a 2 star review because of some annoying app behavior. Tried it again (after the developer replied to my FIVE YEAR OLD REVIEW) and am still annoyed. It seems to primarily focus on booking flights. Sorry, but I do that elsewhere and it’s highly unlikely I’ll ever book via this app. I think it has potential for keeping an interesting history of all my flights, but after entering just two (manually), it messed up. Either the app read the flight time I entered wrong or I typo’d the times, but there was NO WAY TO EDIT a flight after it’s in. Tried to delete and re-enter, but I couldn’t even delete a flight! It had an orange error warning come up. For something so simple, I’m not impressed that there’s an error that I found after not much usage..Version: 8.2.5

Lackluster featuresWith the unfortunate change in feature tiers, and the pricing that I paid last year for a year subscription, I do not feel like it is worth the money. I had written a review earlier, which seemingly has been deleted by the company, that requested live activities, and other features be brought to the service. The response I received was that it will be coming within the next couple of days. This was over a week ago. These promised and requested features still are not part of my pay tear, and my prior common still stand that the subscription for the service is not worth the money. The stated response from AITA from my last review claimed …” The next release should be in the days, and it will bring the long waited "Live Activities" feature.” I do not know what happened to my prior review, however I stand by my disappointment in both the cost of the subscription and the features that it contains. I’ve been sitting on the year subscription and there have been hardly any updates as promised to my tier, which leads me to not resubscribe. It’s unfortunate that this company has not backed their claims and promises from our conversations..Version: 8.6.1

Should be freeWhy pay for info I can easily get from Google for free..Version: 7.4.7

Useful but the app made a mistake in my flight timeI like the app in general, however on my most recent trip it notified my of one of my connecting flights, but the app had the wrong date for the flight….not good Now I am being peppered with notifications about a flight on the wrong day. I added a family member to flight notifications and this wrong date issue has caused them a lot of confusion and frustration too..Version: 8.4.3

Good solid app for tracking flights. Somewhat tricky to use at first.24 Oct 2017 UPDATE: Developer posted update 7.0.6 that fixed the installation/upgrade issues in 7.0.5. All good now. Thx! 22 Oct 2017 (Original review): 7.0.5 update won't install on iOS 10.3.3 Try as I may, I can't get the latest update to install on either an iPad Pro or iPhone 7 Plus running iOS 10.3.3. Update seems to run, but then throws an error pop up saying it can't install it. Perhaps a code-signing issue? The previous version works well..Version: 7.0.6

App doesn’t work wellI fail to see the purpose of this app. It doesn’t automatically pull in any flights that I already have booked. I have to try to manually add each flight. I’m using the free version of the app and it doesn’t seem to do much other than just give me limited information that I already have access to in the airline’s own app. I can’t imagine why you would want to pay for this app when there seems to be nothing that it provides you that you don’t already get for free in the airline’s app..Version: 8.4.5

Bof...- Les informations ne sont pas à jour par rapport à celles que délivrent les compagnies aériennes ainsi que les aéroports — notamment sur la présence des salons dans les différents terminaux ; - Les prix des différents proposés sont différents de ceux facturés directement par les entreprises, souvent selon des devises qui ne sont pas indiquées correctement — par exemple, prix en dollars canadien mais avec la devise américaine ou pas, on ne sait jamais... - L’abonnement premium est bien trop cher pour bénéficier de services gratuits, par ailleurs. Certes, l’idée de la centralisation de toutes les informations personnelles est intéressante, mais a-t-on envie de confier la copie de nos passeports à une compagnie qui ne garantit rien quant à la sécurité de ses serveurs..Version: 7.4.7

Hit and missAutomatic checkin was really handy on my first check in, but on my second it changed my pre-selected “main cabin extra” seat 8A to 25C (which shouldn’t even have been possible if I *didnt* have a pre-assigned seat given my auto checkin preferences). That makes auto check-in useless (I had to go into the American app and reselect my seat, which was fortunately still available). For flight info and updates it’s handy: automatically detected my reservations from my email so there was no data entry. It didn’t pick up the correct seat assignment from my American Airlines reservations (e.g. 12F instead of 12B somehow on one flight), but it was easy enough to edit that, and I’d use my boarding pass on the plane anyway. It also let me know about a lounge at STL I didn’t know about before, although it wasn’t in the terminal I was going to. It’s managed to replace Kayak as my source of flight info, although Kayak is free. I hope auto checkin gets more reliable, because it would be handy if I could trust it to not thoroughly screw up my prepaid seat assignment..Version: 7.5.3

Pas de grosse mise à jour UIL’app ne se réinvente pas, le UI est toujours le même, quand on compare à son concurrent (Flightly) le UI est vraiment la faiblesse de App in the air.Version: 8.7.1

ReviewI do love this app and now travel is starting back will get good use of it again however I find it a little frustrating that I keep getting email reminders about check ins for flights that that been cancelled or removed and not showing in my profile so not sure why they still come through and with many cancellations and reschedules it's something that maybe needs looking at. Otherwise would have rated higher..Version: 8.3.7

App is ok , lot better alternatives therePositives One of the flight tracker that offers Watch support Cheaper life time plan Negatives -Too much data collected for a flight app. -no native apple family sharing support -why needs my facebook ,google, email passwords ? -too many tabs , messages and pop-ups -no live activity support -no dynamic island support -push messages are often late than any other flight tracker- Doest support login for Apple ID kids accounts (if Apple native family sharing is allowed , this won’t be issue )- app needs to make flight tracker as first tab and rest as backup tabs.Version: 8.5.8

Needs a lot of workI downloaded the app in order to try it out (and had to give my credit card information to do so - very bad) and tried it with a trip I’m on now. The SMS alerts, the part I find most useful, are wrong and annoying. I got a message two days before my flight saying check in was open. It wasn’t until a day before the flight. I received many messages yesterday, the day of my first flight, telling me that the arrival terminal had changed. It hadn’t and one would have been enough. I got one of those at 1:30 in the morning, around 12 hours after I had arrived. During the day yesterday I received this series of messages, in this order: arrival terminal changed, flight landed, status changed to landed, arrival terminal changed, (after 5 hours) flight takes off in 15 minutes, arrival terminal changed, (at 1:30 am) arrival terminal changed. Too many problems, more annoying than helpful..Version: 7.2.0

Not ready for IOS 9.1Shame it's crashing on IOS 9.1.Version: 5.1

Spams you with SMS notificationsSends lots of SMS for flights someone else added me to. The alerts come days before and after the flight they are on. They are prolific - every little gate change, etc. Sometimes dozens for a single flight... that I'm not even on. Contact support to ask them to stop the SMS and they told me I need to ask the person who subscribed me to the flight to remove it. Not easy to do when they are in the air! This app is very pretty, but has some serious issues still. It also doesn't seem to handle timezones correctly..Version: 6.4.1

Lots of work to import past tripsThe app feels and looks great. And it looks familiar and current. But He import for British Airways is terrible. It recognized only 1 out of 50+ flight from the past.... And even when I tried to manually upload my trips from 2014 onwards it doesn’t recognize the data from BS specifically. Also the map doesn’t show all flights that are in the systen. It gives stamps for layer offs ect, but those are nor automatic assigned. Last thin is the leaderboards, it doesn’t my thumbnail those. Ur photo and not all leadersboards hear. Could find anything on the community website. So yeah great potential, but rough around the edges..Version: 8.2.1

Mostly good but there’s a bug in the statistics tabUnder the stats tab, when you tap on Airlines or Countries it will give you the list and full count for every one you’ve visited or used. But when you tap on the Aircraft category, it shows only the list of planes but not each time you’ve flown one like with the other categories. The numbers are only shown for the top three preview on the main stats page, not the expanded page when you tap on the Aircraft category..Version: 8.5.8

Some past trips are missing or have dates messed upSome past trips have been mysteriously disappeared, but I don’t have any memories of deleting them. Many other trips had wrong dates. e.g. Some dates are moved several years prior to the actual trip dates. So if the app cannot keep the records right, why bother using it anyway? I have noticed this bug for a while, and there’s no sign it has been fixed. Update: App in the Air team contacted me concerning the issue. They didn’t find anything..Version: 8.6.5

Fix the issue with delay status.Great app, but, you don’t allow users to update delay status unless we immediately state such within minutes of original departure. When my flight is 10 minutes delayed you block users from updating and the stats to show an accurate departure which screws up the purpose of the app. Please allow us to manually update delays for up to a couple hours after the original flight time (or longer). When my flight is delayed 10 minutes and I try to update the delay (as we’re waiting) the user is locked out from applying an update! Quick fix for a major annoyance. Thanks. Update: Developers day they will fix this....Version: 7.5.5

Setup Is A Pain And You Get Stuck In A Loop - With No Way OutIt looks great on the description, but the set-up is very frustrating. You allow it access to your calendars and camera, but it just sits there afterwards not going anywhere. In order to progress at all I tried the ‘enter trips manually’ option but, it won’t give you the option of looking at saved Boarding Passes, only scanning new ones. Basically I got so far and had to give up. Even the ‘Skip’ option isn’t what it suggests, it leaves you in the same place. Perhaps a set-up wizard would be a massive bonus for this one. I will give it one more go then give up..Version: 7.1.1

Forwarding mailIt can’t read pdf.Version: 8.5.8


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