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Westpac Banking for iPad App Complaints & User Negative Comments 2024
Westpac Banking for iPad app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using Westpac Banking for iPad? Can you share your negative thoughts about westpac banking for ipad?
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Westpac Banking for iPad for Negative User Reviews
✓ Doesn't workAfter recent update, this app has inaccessible. Please fix.Version: 1.2
✓ Cannot input user namePlease fix.Version: 1.5
✓ Waste of timeThe app crashes constantly even after reinstalling it. When I do get it working it’s doesn’t show current super info..Version: 4.9
✓ Login impossibleThe sign in doesn’t have space for all the letters of my password or numbers of my account ID. Stupid. Can’t use it..Version: 5.1
✓ AlbyDoes not work with iso7 . Deleted and re installed. Still not working.Version: 1.53
✓ Can't log inWon't let my put letters in and doesn't let me put certain letters in for password :(.Version: 3.5
✓ UnusableIn the last couple of months this app has become increasingly unstable on iPad. Notified Westpac a couple of months ago about the reordering accounts feature crashing the app, but no updates provided to fix this bug still. Now I cannot even log in over past week. Just keeps crashing. How can such a large bank have such a useless app in this age of online and mobile banking?!.Version: 5.6.1
✓ Flaws in screen graphicsWhen transferring or making payments from a particular account prior to the conclusion of the exercise, there is a text box which appears on the screen was too blank panels-presumably yes and no! Without text within the panel however the owner miss united would not know what the next step incurs. I have bought this to the attention of WESTPAC previously but obviously to no success..Version: 5.6.1
✓ BrokenCan't login.....Version: 1.2
✓ Doesnt even workCustomer service ID only allow so many number but not enough to fit mine in. Whats the point of having it then?.Version: 4.1
✓ I showed you the problem - please fix itReorder icons does not work. Try it and the app crashes and shuts down. I emailed you and you reply with “we would like to share our agreed outcome with you”. Nothing has changed!! Stop pretending to do things, put less time into telling me you’re doing something and more time into actually doing something that improves and fixes the app. It shouldn’t be that hard Westpac. Must try harder 👎.Version: 5.6.1
✓ Idiot appInitial bank signin won’t allow a password with non alphanumeric characters - even if your online password contains other characters (as it should). Couldn’t get past the first screen. Deleted, and thank goodness for ING.Version: 5.4
✓ Can't even log inThe Westpac ID is numbers only... whyyyyyyy.Version: 4.0
✓ Easy to use …howeverFind the app quite easy to use, but don’t know why the westpac travel card / worldwide wallet doesn’t show on on my list of accounts? It shows up on internet banking and on the phone app but not on iPad app which is the most common one we use for online banking.Version: 5.6.1
✓ Please enable Face IDAlthough the security description in the app itself has a whole section on Face ID and it’s security benefits clearly no one told the app developer that as the only available options in simple sign in are fingerprint or simple passcode, exactly the same as they had there in 2016!! Hopeless! This inconsistent and lazy design appears all through the westpac web page too with things that don’t work or are near impossible to find..Version: 5.5
✓ UselessCan't sign in with username as my username is letters not numerals. Won't let me use the old app, so now I have no way to sign in. Completely useless. Please Westpac, get with the times!.Version: 3.6
✓ Messed up by ATO detailsThe app has been good, but I’m locked out by an ATO request for tax residency details. Required by March 15, and despite me having provided them, the popup window in the app doesn’t recognise that. It doesn’t collapse with “provide later”or “already provided”, locking me out of the app and preventing contact or feedback with Westpac. Not good enough, Westpac. I’m your client, not the damned ATO, and what are you doing letting them inside my account to which I’ve signed in anyway? Privacy laws don’t apply to the government? Do you think the banks in Switzerland allow this sort of intrusion? Get it right. Now..Version: 4.8
✓ IT IS A PAINI have purchased the newest iPad, and it doesn’t let me log in the full amount of numbers of my accounts or passwords and just says it isn’t in the system, yet, the other westpac apps work with the same number and password.........Version: 5.5
✓ Keyboard prevents completion of transfer of fundsHello. I'm writing about the Westpac app for iPad. For some time it has not been possible to use the app to make a transfer from a savings account to pay a credit card. When the last lines are completed .. ie amount to transfer, and date, there is no way for the keyboard to be removed in order to finalise the transfer. Please provide a fix for this. Otherwise this is a 5 star app..Version: 5.5
✓ Lacks functionality.I love the app and how well it works on my iPad. It takes advantage of the fingerprint security function and the interface is elegant and intuitive. My only gripe is the lack of functionality. If i want to transfer money from my flexi loan to my savings account, the app wont allow it. Transferring money through PayAnyone has similarly been deactivated. If I want to do these things, i need to log on to the Westpac site..Version: 4.1
✓ Have deleted as certain aspects don’t workToo much frustration with trying to apply for a term deposit which didn’t work, the lack of a temporary card locking feature and then a feedback form which could not be submitted. And as for the survey attached to the app I couldn’t get that to work at all. All these features are present and work on the IPhone app so that’s what I use now..Version: 5.6.1
✓ Wish it workedWon't let me log in as my ID has letters in it. Will only let me type numbers.Version: 1.52
✓ Can't log inWon't accept letters for customer I'd, only numbers, so useless for me. Shame..Version: 1.56
✓ App keeps crashingI generally have the westpac app on my to conduct my transactions. Past few months, I have not been able to do so as the moment I sign in, it crashes. Leaving me with the only option of signing in on my browser, which is not convenient at all. Please westpac, get this bug fixed ! Your agents have also mentioned that there has been an increase in complaints about this, with no clear indication when this will be resolved.. it is a shame to be honest and I hope this will be actioned...Version: 5.6.1
✓ LoginFix the login.....Version: 1.53
✓ Can't log inSort it!.Version: 1.5
✓ LoginWon't let me type my full login, will do the numbers but won't let me do the letters. Vies versa for the password. Waste of time if I can't log in..Version: 1.52
✓ MrCan't type passwords for some reason. Absolute rubbish. Avoid..Version: 1.2
✓ Can't log in!When I want to enter my username it only lets me enter numbers, but my username is letters and numbers! so it's basically useless. give me the old app back.Version: 3.5
✓ Log inMy ID has 9 numbers but won't allow that many to be entered. Same with password. Not user friendly if we cannot get started..Version: 1.52
✓ Re-sequencing AccountsRe-sequencing accounts does not work. After moving them, hitting “done” summarily closes the app without making the changes..Version: 5.6.1
✓ Still uselessEagerly downloaded this app after it's update only to find it won't allow me to paste my password. Utter waste of time.Version: 1.2
✓ Poor designTried this iPad App on 2 different iPads will accept customer ID only if the ID is numeric. Would not accept any ID beginning with a letter..Version: 4.2
✓ Completely uselessHave been on hold for 30 min coz this retarted app shut down my accounts. Do not download!!!.Version: 4.9
✓ Does not work!This App is broken. It does not accept user name. Do not waste. Your time with this..Version: 1.2
✓ Points RedemptionTry redeeming your accumulated Rewards points, through the app. like they promised: an exercise in patience and frustration. Still got redirected to an annoying website, which was even less user friendly than before. You're obviously directed towards their preferred sponsors - ie. Myer/Caltex, or other overpriced direct purchases. Needed to 'search' for acces to another voucher that I have accessed previously. I initially thought that their prior relationship no longer existed. But no. Just far more difficult to find - obviously on purpose. So you've managed to develop a relatively bug-free app. that lets me pay bills and transfer money - yippee! - join the queue. Now do what you promised; plus send me reminders my CC bill is due the day prior - not on the day..Version: 5.6.1
✓ Out of orderWhy can't Westpac give us a reason that this app simply doesn't work? We have been continuously locked out of our banking by this app when using the correct data to login. The app then tells one to call a phone number where the rep asks you for all of your bank accounts. How can one possibly know them when you are locked out and overseas so that your statements are unavailable. We then call our branch and get a message promising to call us back within four hours. It has been 48 hours and no call has been forthcoming..Version: 4.2
✓ Couldn’t log inWouldn’t accept my full customer number or my password that I use on the westpac app for mobile or my internet banking. Downloaded westpac one for mobile instead and no issues there..Version: 5.4
✓ Poor at Best No Excuse for such a big CompanySadly Westpac are almost as bad as CBA with how little support they offer in their iPad app. They even send emails telling you how to access new mail in profile but the iPad app does not have access to profile. For such a huge company this kind of hobbled app for iPad is inexcusable. Please fix it and give us access to all of the features you offer in a web browser/ smart phone app or stop offering this rubbish app once and for all like CBA has done. If a big bank doesn’t offer true ipad app support what does that say about the whole iPadOS ecosystem. Hmmm.Version: 5.6.1
✓ UnusableWhy make it available in the NZ App Store if it not available to NZ customers. Another fail Westpac.Version: 1.3
✓ I like the app, but...I use the app every day, but since the work you did on westpac live last weekend it crashes every time immediately after login, at the point where it tries to display the accounts. I have uninstalled and reinstalled and that didn’t fix it. I also tried with different settings. Unfortunately I find it impossible to get someone from technical support on the phone. My Westpac Mobile app and Browser login works fine..Version: 5.5
🙂 Westpac Banking for iPad Positive Reviews
Westpac Banking for iPad works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Westpac Banking for iPad.
⛔ Westpac Banking for iPad Problems
