- 91.6LEGITIMACY SCORE
- 94.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Costco App User Positive Comments 2024
Costco app received 20 positive comments and reviews by users. Can you share your positive thoughts about costco?
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Costco for Positive User Reviews
✓ Pretty Good, But Could Be BetterOverall this is a decent app. No need to have your membership card with you anymore. You can create a shopping list and it’ll tell you if any items are on sale. If I were to fix just one thing, I would have the home page icons customizable so I can put the shopping list there. As it is, you have to go through 4 steps to reach your shopping list (hands down the most important feature of the app). For some reason they felt having a list of all the stores in your area was more important. I go to (at most) 3 Costcos and I know where they are. On the rare occasion that I need to search for a different one I just Google it. That icon can be buried where the shopping list is and they can put the shopping list on the Home Screen. Overall, though, the app is decent..Version: 6.8
✓ A Bug in the Shopping List?I’ve been trying to report a bug in the Costco app, but I’m not really sure how to get it to the right people. I’ve been using your app since it was released, especially the Shopping List tool. The top portion of the list has the items I want to purchase, and then when you check them off, they go to the bottom (already purchased) part of the list with a checkmark next to them. In earlier versions of the app, I could click on an “already purchased” item, and it would go back up to the wish list at the top. BUT, more recently, when you click on an already purchased item, it moves to the very bottom of the already purchased list, and you have to click on it AGAIN to move it to the wish list at the top. It’s a minor difference, but very annoying, and it adds an unnecessary, time-consuming step..Version: 7.6.9
✓ Stop asking for regionKeeps asking me for region every single search.Version: 4.8
✓ Nice easy appPurchased my tv on this app. Excellent and easy I am a trade member, warehouse goods are in warehouse not on this app.Version: 4.10
✓ Good app, limited product selectionApp is user friendly however, not all products in store can be found online..Version: 7.7.3
✓ Latest updatesYou seem to have removed the listing of purchase receipts? This feature was very helpful for doing returns. Please put it back it the app..Version: 7.7.3
✓ Costco IS NOT Sam’s Club!!!!First of all, Costco IS NOT Sam’s Club. There is no scan and go feature, which I understand because not allowing this feature minimizes the risk of theft - and forces you to interact with associates at the store. Also helps keep jobs intact, which is something Costco as a company cares about a lot. I support Costco more simply because of their employee treatment. They wouldn’t even have self checkout if it wasn’t just a consumer demand. Yes, the app needs a lot of updates, but the true reason for the app is to have your membership card on hand at all times IN CASE you forget your card. Not to replace your card completely. Complaining about not being able to use it at the gas pump? Perfect solution - leave your card in your glove box and use the app in the store. Have issues setting it up? Go to the membership desk and ask for help. The app is easy to use, but does have a lot of glitches when setting up; however, if you have the patience to get help, you can get it done!.Version: 4.1
✓ A Shopping Experience Probably More Organised Than The Brick & Mortar Store Itself!Honestly speaking, I would naturally think that the title would certainly need to hold true if one of the world’s most highly-regarded warehouses club memberships retailer had a mobile app to supplement membership shopping experience. Thankfully, it all holds true in the Costco app! The app puts more power to the member when fully set up with their Costco online account. Although it is mostly an app that encapsulates the mobile website, it certainly helps simplify navigation of the Costco website. It is clean and easy to navigate. Shopping on this is sometimes easier than going to the storewhen everything from the category of things you want to buy to the transparency of savings, whether you judge it as really good savings or not versus your annual membership dues, is right there in front of you. It is certainly a complement and a must-install for any Costco member!.Version: 7.7.1
✓ Pharmacy needs improvementLove Costco, it’s products and app generally speaking and all these aspects deserve a solid 5 stars review. The reason I only gave a 4 starts review is in my opinion the pharmacy section needs quite a bit of improvement. 1) quite often I have to call and waist the pharmacist’s precious time for the simple reason that when refilling a prescription one cannot do an attachment or a memo and leave a note to the pharmacy. An examples: “making sure it’s a 90 day supply filled not 30.” “Another example would be please run it through good rx or Costco price as it’s cheaper than my insurance “ 2) it would be convenient in one’s account to be able to access and attach secondary insurance or coupons like good rx or other. A lot of time is wasted for the pharmacy to then have to rebook when we customers pick it up. And often it’s going to be when they are already busy. 3) sometime the app glitches and an prescription stays as being refilled. One has been stuck for me for 9 months now. One should be able to click on it and leave a message or archive it or cancel the request. Thanks for the time and the consideration on these possibilities of improvement..Version: 7.1.2
✓ Surprised by feedbackSurprised by feedback, app seems decent to me :).Version: 5.1
✓ Kirkland dog biscuits - new sizeThey were extremely hard for my little Maltese dog and thought that they may not bake evenly in the oven and or that the oven temperature is a little too high? Only a few weren't that bad and some she would not eat at all. Could I have gotten a stale box? I thought that I would postpone buying them for a little while to see if changes are in a new box. If this bad again, I won't be buying them for her any more. In the meantime, I did buy the large 40# bag of Kirkland Mature dog food and I thought that she would love this kibble because it is chicken, rice and egg but she doesn't like it at all. I wonder what chicken body parts are used like maybe:. liver, heart, veins and or other gross body parts. Yuk!!! One night she did eat her bowlful and that has really turned her against it totally. Now she won't touch any if it so I am making food for her. I am so sadly and disappointed because she loves your bones and I thought that the smaller size would be nice for her. Your old larger size also had some that I could not break in hg slf and she couldn't either so they went into the trash. Thank you very much for listening to me. Feeding her is a growing problem for me now again with the loss of her eating the new size biscuits..Version: 7.2.1
✓ Changing to Costco.ca just go to warehouses and select your regionNo need to buy bash the app just go to warehouse and set your location to Canada Default is USA lol trump land.Version: 4.3.2
✓ It works and is usable. Don’t need nothing more.Nothing wrong with the app, I can work it with no issues. Overall score is way too low..Version: 4.10
✓ BargainhuntersLove having Costco conveniently at my fingertips!.Version: 3.9.1
✓ Please add Apple Wallet supportApp is decent and has various nice features, but is missing one key feature: Apple Wallet support. Every other major store or restaurant that’s thinking ahead has this feature. Please consider adding this feature. It would improve the overall digital and physical experience. We’re moving to a digital future and ir would be nice to have all our cards in one location. If you’re fearful people won’t use the Costco app as much, they still will still use it for shopping, viewing their order information, etc. It won’t hurt your brand, it’ll in fact make you look better, especially to your younger customers. Even your competitor Sam’s Club supports Apple Wallet..Version: 7.0.0
✓ Digital membership card RESET issueFix this issue. Unable to reset or does anyone know how to reset the membership digital card. Transfer limit reset lol. It’s a joke..Version: 7.0.0
✓ Same Day/InstacartNeed more options in the ratings for Instacart shoppers on the Same Day part of the app, including a comment section because there are no options for reporting when they add extra, unauthorized items to an order. It could be a mistake but I’ve had it happen more than once with different shoppers and it obviously increases the price you think you’re going to pay upon when placing your order. At first I thought it could be a scam to increase their tip, since I originally selected a percentage and then found I received the 4 extra items (on the final receipt) in my order today, so they weren’t buying for themselves. But the tip amount stayed what it was when my order was going to cost almost $20 less. Either way, I’d like the opportunity to specify why I gave someone a lower rating than I normally would and bring potentially widespread issues to the company’s attention. I don’t like possibly messing with people’s livelihoods without being able to address the reasoning so they can fix it in future. Anyway, if Instacart gives their shoppers the power to manually add items, they should give customers the opportunity to give feedback on that rather than just items in the original order..Version: 8.0.4
✓ Good appLots of potential on this app as it keeps getting updates. Great to easily find the offers and nice to see that finally Costco will deliver those items I can’t get in my car to my house at just a little more than the warehouse price. Still great value!.Version: 3.9.1
✓ Log inThe app says Costco.com but Canada uses Costco.ca. Must be why I can’t log into the app using my ID & PW. I was hoping to add my membership card. Tried setting the postal code for the store I use, but it only takes zip codes. Better get this app revamped for north of the border..Version: 4.1.1
✓ Recent few updates to COstco app drives me crazyI’ve been a Costco member since 2016 and I really enjoy the innovation it brings, prices, goods, customer service and many more. It has some difficulty with the Costco card, they started enforcing the card ownership as it seems Costco is losing a lot o money on that. So, since last month I am not able to use my app on the phone as it crashes their system and it takes at least 5 minutes to call for the manager to fix the error. Now it is even more - I am not able to use Costco app on my tablet to see the prices - it says something like “do you want to transfer Costco card ownership to this device?”. Are you kidding me? Costco - if you need a new Head of Product/Head of Engineering - just let me know I will be happy to discuss it. But I can’t stand with this….Version: 7.6.1
😕 Costco Negative Reviews
