Site24x7 App Negative ReviewsZoho Corporation

Site24x7 Negative Reviews

4.3
4.33566 star

Total 26 Negative Reviews

Site24x7 App Complaints & User Negative Comments 2024

Site24x7 app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using Site24x7? Can you share your negative thoughts about site24x7?

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Site24x7 for Negative User Reviews

UnreliableNot detecting actual outages. Developers taking too long to find cause and solution to problem. NOC view not updating..Version: 3.6.2

Lasted release blows upMy iPhone is on 15.7 OS and just got latest release of Site24x7 app last night and now as soon as you launch app it blows up..Version: 4.8

Good monitoring, horrible alertingThere is too little flexibility on the alerts. With the mobile app, the push notifications are either on or off. You can’t set thresholds/rules. If a server goes down for a minute at 2am and then fixes itself… the push alert will be immediate and will wake me up for nothing. I’d be waken up multiple times nightly if I left the push notifications enabled on the phones..Version: 3.9.10

Its a great viewer for your site, BUTBUT without configurable push alerts, useless to an admin. Text message isn't going to wake me up at 4am if theres an outage..Version: 3.5

Must have paid website accountApparently no free option. App stays on log in with no account. No pointer in app how to even sign up.Version: 1.0

Great productThis could be a great product there are some bugs and the lack of suspend a alarm from the app. Its a must for beginners not for pros.Version: 3.2.1

Apparently not for free usersApparently not for free users. Why not say in plain English at the start..Version: 1.0

Sites keep disappearingAnd the support page in app doesn't even work!.Version: 2.0.1

It's a painDoesn't stay logged in. Contact support doesn't work. Very poor app; has poor UI and doesn't work ..Version: 3.4.6

Login errorThe last update from the app force me to login everytime I open the app. This is frustrating. Please fix. I never had an issue before, but saw today that you updated the app 6 daus ago. I have the issue since a few days. Must be related to the update..Version: 3.7.8

Re-loginSince the last major update the app make me enter my credentials every time I use the app. Is very annoying and useless like this. Is a shame cause I have more than 200 monitors and now is useless, hopefully in the next update will fix this issue..Version: 3.7.3

Push still broken.No push received, red dot showing while there are no alarms. Everything else is very good..Version: 3.8.3

IOS14Doesn’t work with IOS 14 - app loads then quits..Version: 3.9.6

Forget ThisWon't even allow a login. Total waste..Version: 2.0.3

Not staying logged inNew update is not staying logged in..Version: 3.4.6

Functionally very poorIn general the website is very good however this app leaves a lot to be desired. On the monitoring front you can not change the alert sound meaning that are stuck with the default, which can be frustrating if you need the default to be minimal so other apps don't wake you up at night, meaning it's an all or nothing scenario. When you do get an alert there is little that you can gauge from the app before you need to go to the website. You cant see the configuration of the alerts or make any simple alteration if required. All in all it's hardly worth bothering to have the app at all..Version: 3.4.1

Doesn’t openI signed up and verified app won’t open clicking login does nothing haven’t even got to use yet.Version: 3.8.3

Hangs all the timeI have to close and reopen it 100% of the time. I replaced my phone a few weeks ago.... same thing, hangs. Right now, I’m getting the alerts, but the page will not load to read them. Same on WiFi or 4G..Version: 3.8.3

App updates require re-loginI have to re-login every time app is updated. Typing in my corporate account credentials is the last thing I want to do when I want to view the outage notification..Version: 3.7.2

Crashing immediately after last updatePreviously pretty useful, great option for alerting on monitor outages. Unfortunately, as of the last update in Nov 2022, it crashes immediately upon opening. Background alerts still work, but the app crashes as soon as it takes the foreground..Version: 4.8

** COSTS UP TO $449/MONTH!!! **This app is not free, no where does it outline costs or tell you that when you sign up it is for a 30 day trial. Packages can cost up to $449 PER MONTH!.Version: 3.4.5

Caveat EmptorI downloaded the app and didn't open it right away. There were several apps on my iPad that had updates, this included. It only did a partial download and so now it's stuck. I can't update it, and I can't delete it!!! It's slowing my iPad down considerably too..Version: 3.4.1

Just a login screenOne if a rash of poorly thought out apps that just show a login screen. No sign, no lost password, nothing. No means of even seeing if it works or not, and hence, going straight in the bin..Version: 2.0.3

Last update broke loginThe last update broke the login, and now you have to log back in even when switching apps..Version: 3.7.10

This is not a Zoho service. Logging in with Zoho automatically signs you up fr paid serviceTrying to figure out how cancel this third party service. Do not try..Version: 3.9.3

Does not work for free usersI don't have a problem with a company restricting access to paid users, but they should at least say so in the iTunes store or website..Version: 1.0


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