Minneapolis 311 Negative Reviews

Minneapolis 311 App Complaints & User Negative Comments 2024

Minneapolis 311 app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using Minneapolis 311? Can you share your negative thoughts about minneapolis 311?

Minneapolis 311 for Negative User Reviews

✓ Impossible to Delete AccountThe app is basic, making anything you're reporting a chore. Couple that with a lazy, uninterested city and you've got yourself a near worthless app. Worse part: there is no way to delete your account. The company behind this app only “deactivates” and explicitly details on their website that they will “continue to make publicly available all user-provided content indefinitely to their partners and third parties.” So there’s that for you. Thanks Minneapolis for keep an eye on citizens once again..MelmwoodVersion: 5.3.4

✓ Can’t close issueI keep getting emails on a grass not mowed issue, it’s winter now, but I can’t close the issue!!!.JDR-MNVersion: 5.9.5

✓ Just use the SeeClickFix appThis Minneapolis 311 app is just a flawed front end to the real app. With SeeClickFix, registration was easy and I logged my first report this morning with no issues.. and the patrol came and took care of the issue quick! SeeClickFix has been flawless thus far..KamgrnVersion: 4.7.0

✓ Buggy, unsecured and poor appReally bad app. So much wrong with it that it is hard to know where to begin. Slow. Clunky. Shares too much information..McviceVersion: 3.1.5

✓ Doesn’t work???It seems like the first tab “places” links you to different things like “city web” and “street sweep” etc, so why when I click any of them they don’t work????? Nothing happens. The rest of the stuff, like “notices” works..Melaniejade_Version: 5.7.1

✓ Connection problemsOften this app won’t submit reports, saying there is no connection. I have Cellular Data enabled and my home wireless network is working fine in other apps. Very annoying..Allmine12Version: 4.7.0

✓ Won't let me submit a reportI've been trying for weeks to submit an issue but I keep getting a connection issue error. Even when connected to wifi..DM-MinneapolisVersion: 4.7.0

✓ LoserThis app will not load. Do you expect users to have wifi at all times? If so, make it free to all within city limits. Frustrating..Willing to recommend.Version: 5.6.0

✓ Needs Work for iPadThere is no Landscape mode and the screen does not shift orientation as the iPad is turned from Portrait to Landscape. In Landscape the print size is larger and would be more readable on an iPhone..Ferma001Version: 2.7.2

✓ Pretty good app.I like the new app, but I don't like how it's managed. When you complain about something it should be resolved. You shouldn't be pointed to a different department, only to get pointed to a different department, and then a different department. Whoever gets the first call should be able to resolve the issue. This is after all a complaint and suggestions line..YyfdrthhvdryiVersion: 4.1.3

✓ Needs workMaking reports works well enough, but the map view is clunky and difficult to use: It doesn't show all issues in the area being displayed, and you have to manually reload more issue points when you move the map, but it won't let you do that if you only move the map a little bit. The voting system and issue following have bugs. On some screens there's a weird transition bug where you can see the fields as static and then they spin and fade... something's not happening in the right order there. Overall, it mostly gets the job done, but it could use a lot of cleaning up..LomokinofanVersion: 2.7.2

✓ Potential not realizedClearly some groups of Mpls staff got tired of citizens actually speaking -- they removed many of the most useful reporting options, leaving pretty much nothing but graffiti and potholes. The rest of the "app" is pretty much just bookmarks to a barebones web browser..MfredricVersion: 4.5.0

✓ Needs workThe app itself is fine, but the city isn’t always responsive. I understand they’re overwhelmed with winter parking/snow emergency reports right now, but it seems like they ignore many critical safety violations people report, at least in my neighborhood. Almost makes reporting feel pointless because the issues will often go unresolved..Ahe1993Version: 5.3.0

✓ Waste of timeDon’t bother downloading the app - any email you get as a follow up will link back to the website anyway and there’s no way to navigate through the app without those links.SomebodythatiusedtoknowVersion: 4.7.0

✓ Outdated, imprecise map, doesn't always workThe Minneapolis 311 is a nice attempt by the city to provide mobile assistance line but it has quite a few flaws. Some of them are: -it doesn't always work; the mapping function is too finicky so if the exact address can't be determined through a map, the request for service can't be submitted -by signing up for this up one automatically gets bombarded by spam emails from the creator of the map -there are no updates on requests; some are 3-4 years old without ant status update -finally if the city really cared many requests would be handled and users would be notified Overal, from concerned citizen's point if view thus just an excercise in futility..Stric75Version: 3.1.5

✓ Completely uselessGood for absolutely nothing. App is trash pretty much impossible to get or report any information or issues. Pretty much what I expect from this city..KitoperaVersion: 5.13.0

✓ Potential not realizedDoes not default current time current date or current location. Too many buttons to click through for a easy quick report. if the developers would add these convenience features, this would be a better app..JeffbinmnVersion: 4.5.0

✓ Great Idea, Needs ImprovementsTransparency, accessibility, and communication—these are all qualities of a responsive and accountable government that could become a reality with an improved version of this app. I for one volunteer to be part of a focus group to give feedback. Fixing the GPS, report questionnaire, connectivity for report submissions, and follow up from representatives could make this app a best practice worthy of replication in other cities..NvillanuevadrvVersion: 5.1.11

✓ Just okI like the convenience of the app but all aspects of it don't work. I've been trying to register my bicycle for the last few days and it won't load..ArthawkgtVersion: 4.7.0

✓ I. Can't. Even. Register.I have no idea if this is a good app or not, because it won't let me register. I complete information & it just goes right back to the registration screen..Mr. CarlisleVersion: 4.7.0

✓ WORST APP EVERThey literally don’t do ANYTHING about any mess, disruptions or anything that should be handled by the city. Have absolutely no idea why they would have an app to do nothing about anything. You can report whatever you want but nothing will happen. They say it’s been “noted as a claim” then will just be taken off in a week. POINTLESS APP..Dre the Reasonable ReveiwerVersion: 5.9.5

✓ No longer worksThis app doesn’t seem to be supported anymore? I can’t perform any action. I can’t sign in, I can’t register, when I go to report an issue it will say “cannot load categories”. Unfortunate as it seems like it used to be a very helpful app..Thisappishorible123456678Version: 5.9.5

✓ Needs workApp used to work fine now I get a connection error message when trying to submit issues - have to delete and reinstall app all the time to resolve it..MikeMplsVersion: 4.7.0

✓ Don't waste your time with this app!I have a iPhone 6 plus and the app won't let me create a account,even after a recent update. Fix that..Hdecre62Version: 4.6.5

Minneapolis 311 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Minneapolis 311.