4.7
4.74845 star

Total 15 Negative Reviews

AHA Schools App Complaints & User Negative Comments 2024

AHA Schools app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using AHA Schools? Can you share your negative thoughts about aha schools?

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AHA Schools for Negative User Reviews

Boredom 😴😴😴😴This app is great but can you please make more games plus all me and my brother Emerson can do is take cute pictures ONLY two and scan a panda 🐼 that we colored that can ONLY do one thing this is my face 😴 can you please make me look like this 😊😁😄😃😀😆😋😜😛 (happy) I beg you to make this game good🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 this is a child who is writing this I tried everything that is SUPPOSED to scan NOTHING is scanning except the panda please fix it🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺.Version: 5.5.5

Needs a lot of workI think this a cute app, with a lot of potential. However, there are many difficulties and challenges on it. It took me three hours to get four kids registered. I could not find their school! Also, Whenever you click on something, there is no back arrow to get back to the home page from many screens. And the home page is limited in what you can do. So, I had to go out of the app completely, then hit the app again on my phone, to restart. Then, it was hard to get to the donation button. Shouldn’t that be a really easy spot to get to since you’re trying to get people to donate? I felt my blood pressure rising while dealing with this app! Not a good thing to happen, when using a Heart Association app! So please, keep working on it, and making it easier and more fun for everyone! ❤️.Version: 5.6.9

Needs some workMy son enjoys the interaction of the characters and playing game and watching the videos. Not sure why but it says you can earn points by scanning shopping list with heart healthy foods but yet the camera in the arcade doesn’t scan the items so he can’t get his points. NONE of the games work so I don’t understand why they are there. He has enough points to play them but yet when we click on them it says to download the app, the one we already have. This is the second year he has done this and loves it but he doesn’t get to play any of the games through the app. Maybe next year you will get that fixed.Version: 5.6.4

Love the idea. App needs improvement.The app is cute and for a great cause. That being said, the development needs some work. I have two kids and had to login twice with different email addresses to create fundraising pages. As the one parent who actually checks their email and manages all of the family activities, my choices are to either sign up a second parent, who I know will never open their emails, or to create ghost email accounts that will never be used for anything else. There are so many other fundraising apps out there where the parent can manage multiple kids from the same login. I only have two kids and this was very annoying… I can’t imagine how bad this process must be for people who have more than two kids..Version: 6.3.0

One student per account is frustrating ..The whole Kids Heart Challenge is a good program, and we enjoy the challenges. My biggest gripe about the app is that I can’t have 1 account for all of my children. I have 2 elementary students this year and next year I’ll have 3. Managing all the accounts that ‘improve’ life these days, is enough. It would nice to at least have 1 account to track all 3 kids accomplishments, verses separate accounts for each child..Version: 6.9

Disappointing for childrenThe app makes donating and sending thank you letters very easy and streamlined albeit the functions that the children want do not work. Heart Hero Scanner does not work, the only thing that can be done in the Heart Arcade is to make an avatar and color. The app is not accurate for what items have been unlocked or for collecting points. I have spent hours uninstalling and reinstalling thinking it was my device. Plus there is no one to contact about the app or the actual website. Terrible.Version: 5.5.1

AddingIt would be great if they can make it to where we can add more than just one child instead of making new profile for every child we have. We have 3 and to have them in one profile and able to switch from to another and not log out and log in to another..Version: 6.9

The app needs some updatesThe motivation behind this app is great. But it would be better to be able to have one login and then be able to toggle between different kids in one family. Having to do separate emails, log-ins and passwords is just a lot and frustrating. It also just freezes a lot or takes a while to recognize donations and challenge checks..Version: 6.9

Disappointing app experienceThis app need a lot of work! It is very glitchy, often loading blank pages and not showing content. The UI clearly needs to be tested and better instructions need to be provided. With a primary address of kids, it is not well designed for children. With a well-funded organization like AHA and a tool for a campaign to reach a huge audience and raise a large amount of money, you would expect something much well done..Version: 6.3.0

No contact information providedI found it very frustrating that after registering my son/ his school and making a donation it did not register the donation. I waited several hours and it still did not show but my credit card reflected the charge. There appears to be no way to contact anyone on this app. So I looked up a phone # for AHA and waited on hold 10 min to be informed they cannot help me as issues related to KHC are managed on central time which just closed. I’m seriously regretting even registering my son for this fund raiser..Version: 6.9

ConfusionThis app does not work! The camera feature scanned the little sticker thing my daughter colored and the bear came up - cute, but nothing else seems to scan or work. We have Finn and nothing happens no matter what we do/how we position it to the camera. Also, we click on “games” tab and it only loads a web page with an avatar customizer. Nothing else is available. Also - on the screen with the camera button - nothing else does anything when clicked. Seems like there should be more to do besides click on the camera button. No instructions though. So confusing. Seems unfinished. Daughter is very disappointed..Version: 5.4.9

The app is horribleI sign in and I have to resign in every time we switch to a different thing in the app. We send an email then we have to log in again! We also struggle to find the daily heart challenges unless that is just setting everything up which is annoying. The app could be much better and connect with phone contacts to send messages out instead of emails..Version: 6.3.0

OkayMy son has been trying to play the memory game and it will not work. I also have ran into issues with it not allowing me to scan any of the healthy foods of the big list given. So trying to earn hearts like they are asked to do it becomes impossible. My son has also sent out idk how many emails. Way more then 10 and he never received the points for that either..Version: 5.5.5

App does not work properlyI cannot believe you have so many positive reviews. I have had nothing but problems with this app. I was able to submit a PayPal donation once and then had nothing but issues right after trying to submit another. The fact that I have to make different accounts for each child is an absolute pain and has caused confusion. Now, I’m trying to deposit checks that were given to us from grandparents for donation and I can’t deposit them because the app stalls out and freezes. It’s absolutely ridiculous. It should not be so difficult for someone to make a deposit via check or in general..Version: 6.9

ReviewThe app won’t let me change Facebook accounts to advertise. I can’t find the URL to put in email or social media. There are too many steps for logging in and way to many different screens for navigating. Parents don’t have time for all of this. Just get me to the donation page as the home screen so I can move on with my life. Instead, I have been messing with this for 45 minutes..Version: 6.1.2


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