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Paycor Mobile App Complaints & User Negative Comments 2024
Paycor Mobile app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using Paycor Mobile? Can you share your negative thoughts about paycor mobile?
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Paycor Mobile for Negative User Reviews
✓ Unreliable and frustratingThe company I work for switched from Kronos to Paycor and it’s been a nightmare since day one. Many people had trouble registering,?then when they finally did the app couldn’t recognize them. It still happens. I’ve tried to clock out while standing IN the building and I was “Out of bounds”. Countless times my “pending” punch was never was accepted so I’d be working and not clocked in. Also a number of times I’ve tried to sign on and the app couldn’t recognize my profile. Sometimes it works, most times it doesn’t so we have to write down our times so our manager and manually input them. We can’t check our times because the app, again, says it can’t recognize our profiles. This app is a complete mess!.Version: 5.3.7
✓ Sign in not workingI’ve made a account as my work has started using it. Well I made an account. Then I went and logged it. Said it was incorrect checked spelling and all. It was all right so I went ahead and reset my password wrote it down again and all, Once again invalid. Logged in on my computer worked fine same everything. I don’t understand why this is even a problem. I would love to be able to report the problem in the app but don’t see the option to. Hopefully this gets some where and they fix the problem..Version: 5.1.11
✓ Does NOT give employees option to update their informationThe restaurant I work at recently changed owners and they started using the app for employees to check their paychecks. Ever since I received my paycheck, they have put the WRONG IRS FILING STATUS for my paycheck. It has me listed as single, not the correct status of married filing joint. Their website and phone number are basically useless with their cop out answer of “please contact your administrator for help.” I have already tried that and guess what: THEY HAVE NOT FIXED THE PROBLEM AT ALL. So, either give the EMPLOYEES W-4 access on the app or the company tell the employer to fix the problem. I would rather get this problem fixed BEFORE TAX TIME..Version: 4.17.6
✓ BriannaThis is the WORST pay app I have used! I signed up and put my direct deposit info. For some reason there were 2 other bank accounts linked to my account so my very 1st check was sent to 1 account then sent back and sent to the 2nd account on file. I have yet to receive my 1st check and it has been over 2 months! By law after an employee is done working for the company they should have received all pay by the 6th day after the pay date ! The company is acting as if they can not retrieve my money and do not know what is going on. I am currently in the process of a law suit if I do not get what I have worked hardly for !!!.Version: 5.4.3
✓ TerribleThis app is absolutely useless. The pdf instructions for this app show that you're able to see your recent punches and create them. Not only can I not see my recent punches but I can't even create a punch either, which is practically the only use I would have for this. All it shows me is my payday, which I already know when I'm going to get paid and my vacation hours. That's literally it. And so I am stuck using the mobile website version of paycor to clock in and out and have to re-verify my account every single day despite trusting my device every single day before. Everything about paycor is absolutely awful, in my opinion..Version: 4.13
✓ Either needs a complete overhaul or to just be scrappedIt’s by no means just the app, the entire Paycor system is a struggle to just get it to function on a daily basis. Having the spend 5-10 minutes just to punch in or out on either the app or the website is just nonsense. On top of that, having to send in missed punch requests (when those actually function) multiple times a week just to compensate for Paycor not functioning isn’t a sustainable solution. If you have any day in whether or not your company switches to Paycor, I would highly recommend that you don’t even touch it with a 39 1/2 foot pole..Version: 4.10
✓ Leaves a lot to be desired.This app is far behind other workplace apps that allow mobile punch in, viewing of current hours banked, and other additional features. I know the app is dependent on what your employer purchases from Paycor to be available for you to use, but still, I know from other businesses I’ve worked for and other people who work other places that they have access to all these features and with no extra fees paid by their employer. The nickel-and-dime structure of this app is sure to be its undoing..Version: 4.9
✓ Awful appBarely works. Looks ugly. Functions with tons on interruptions. This is literally the worst app I have ever seen. My company switched to this from UKG and OMG, this is so much an inferior product, they are not even in the same category. Horrible horrible app. I tried to submit feedback through the app feedback section and even that did not work. I got Sorry, we can’t process this request right now. This is hilarious beyond belief. Apple needs to do better at app reviews to not allow this junk software on its App Store..Version: 5.4.11
✓ For what it doesIt’s an ok app. But it could be so much better. In this digital age of cell phones it would be much more useful to actually be able to view what you can find on the pc web page such as total hours for the week. Even more useful would be being able to see projected income for a pay period that is upcoming. My company uses DailyPay in conjunction with Paycor so that would be a huge tool to help budget with instead of just using DailyPay blindly. As of right now I have to guess my hours and calculate the amount I should be making and then deduct guessed taxes to estimate the actual net income. I’d rather not be flying blind. Thanks..Version: 4.9.2
✓ If you’re thinking of switching to Paycor, don’t.My company switched from a limited but perfectly serviceable app called Homebase to this one a few months ago, and everyone hates it, from low level associates all the way up to the owner of the business. Paycor misses clock punches, logs everyone out of the app constantly, has log-in issues, no way to react to messages, no way to send pictures in messages (must use a clunky feature called “engage” for this which really isn’t the same thing), and if you want to see who you’re working with on a Saturday, you have to scroll for a while through your entire company’s schedule for that week to get to the day you want to look at, as there is no way to quickly jump to a particular day. I don’t know whose comp-sci homework this app came from, but it is serious garbage. Very disappointed in this app. Steer clear..Version: 5.4.7
✓ Has gone from a scalable service provider to a Corporate giantAs the Payroll Administrator for a small boutique with 18 employees, our change to Paycor seven years ago was the best thing we’d ever done. Now that Paycor has eliminated individual Account Management and with it, accountability and assistance; and transitioned into a publicly traded full Human Resources company that is not scalable, increasing our cost 500% in seven years, they’re basically forcing us out. Such a shame when a company turns its back on the ones that brought ‘em! Unless you want an outsourced Human Resources department, take your Payroll Administration needs somewhere else..Version: 5.2.8
✓ Oh Happy Day!!!My Company is finally getting rid of this wretched app! I currently have about 12 apps I use for my job and this is the only one I absolutely loath. However, the dog days are finally over. Enough employees complained to the company about how bad this app is that a general consensus was reached and our higher ups were finally forced to ditch the trash for a much better experience elsewhere. It’s as though the clouds parted and shined its holy light down to earth as these words graced my ears “We will moving to a different time recording platform.” The Angels began to dance in the heavens and rejoice to the sound of these spoken words at the Q4 meeting. So long, Paycor. While you are ruining lives across the globe and that does sadden my heart, your rain of terror comes to an end in my life and many of the employees I work with. May you rot in the underworld where you belong and I pray that Lucifer has mercy on your soul..Version: 5.1.8
✓ Unnecessary Location TrackingThis app has always been very convenient for keeping up with pay and deductions with minimal issues…however, recent changes were implemented that require ALL users to submit to location tracking for its usage. The claim is for accurate Clock In and Clock Out for those who it, but here’s the rub - not everyone using Paycor uses that feature. My time sheet, for example, is a simple Excel sheet I type up myself and submit to the office - no official clock in requirements necessary. Location tracking should never be required of any users of this app unless said users are utilizing the time card function. I’m likely deleting this app from my phone now for this very reason. And if my employer can see my location anytime I access the app, then that’s all the more reason to ditch it. Respectfully, A Concerned Employee.Version: 4.17.2
✓ Can’t fill out documentsI get alerts but can not complete them in the task area in the app. So I go to the web page on my phone and still can not fill them out because the page doesn’t work on my iPhone. I can click on the box but can’t move it the page over to click on the accept button. Kinda useless if you ask me. So now I have to go to a computer just to click on a button. Not very convenient at all..Version: 4.8.3
✓ Unable to record punchesThe paycor clock in machines do not recognize the facial recognition and finger print scan attempts for more than half of our employees at our urgent care. I worked a 12-hour shift and a 8-hour shift that could not properly be recorded using the Paycore machine to clock in and out, and now I might not get paid for those hours because of how complicated the corrections are required to be submitted. I do not recommend this application and would prefer using ADP where I did not encounter such problems..Version: 5.1.16
✓ Not the app i thought it wasI thought this was an app i could use for scheduling purposes but not only did i find out my work days were not listed on my account on paycor that my employer requires me and my co-workers to be able to use, i also found out that i am still shown as working for my former employer on there which means when i transitioned from one job to the other due to both being the same company, on paycor i did not & i dont know if thats because of the app or both my former and current employers not updating the system on paycor but either way i gave up on the application in the end sadly. hopefully nobody else will have this kind of difficulty with paycor. i realize that the app is called paycor instead of schedulingcor so im not denying the application of its purposes possibly served with other members joined on paycor.Version: 5.1.2
✓ Serious threat to your securityThis is such an obvious threat to those with lesser means. I have never experienced a clock in system that requires the use of a SSN for literally every process daily. Upon setup at the request of my employer there is no disclaimers or liability claims associated with your sensitive information. Your company has all of your sensitive info. There is Zero reason you can prove that you provide every detail available to open a bank account. Who is best positioned if a data breach? The company that threw all of its employees into another system they were unaware of, the system that will just claim it assumed employers cleared with employees. Check your contracts with your employers they are NOT allowed to send your ssn to outside firms without your consent for any reason. Any other login system uses your employee ID which can be distributed freely and is almost impossible to misuse for nefarious reasons and it’s tied to you at your company. This is absolutely insane..Version: 4.17.4
✓ Couldn’t load time cardI repeatedly get this error. I have uninstalled and reinstalled the app multiple times which then works for a while. I am not noticing any issues with any other apps. There is no help related to this on there support site. When I went through my company’s person who checked with support, the standard IT response of uninstall/reinstall, restart your phone, which I have done multiple times already. Stuck with it but usually end up using the web to complete it..Version: 5.1.15
✓ PaycorpseThis app is even worse than the one my employer had before. It’s supposed to do the pay but mine is always late and even Paylocity could manage to get me paid on time. Lists contradictory shifts for example one page says I work Tuesday from 9-3 and the next page for the same day says I work 9-4 Doesn’t list anyone I work with so I have absolutely no idea who else is supposed to be opening with me. This app is so frustrating I’m looking for another job. One that has a competent accountant to do payroll.Version: 5.4.5
✓ Prepare to send missed punch requests dailyPrepare to make missed punch requests a daily habit. If your day starts at 7:00 AM CST M-F, your ability to even login will be severely impacted by who knows what, same goes for 4 PM out punches. Sometimes it logs in and just hangs out at the main page for 4-5 minutes before the punch button is available, other times it errors out after you punch in “Sorry, we can’t submit your punch right now. Wait a bit and try again.” So, yeah, make missed punch requests part of your daily routine; otherwise your time card will be a mess..Version: 4.14.3
✓ Lowest end payroll system ever usedI’ve used much more intuitive apps for payroll. Can’t set it to get reminders that time card is due, or a new pay stub is available. No email alerts or app notifications that time card is approved, nor vac requests approved. Have to book vac/sick separate from time card entry, and again, no alerts it’s been approved. The app has no mechanism for connecting to your calendar or email. Everything is locked in the vacuum of the app. The payroll dept thinks it’s crap too, and they do have to use it daily..Version: 4.8.4
✓ Frustrating piece of unpleasantnessTrying to authenticate to this app via thumb typing doesn’t work because it times out to quickly. Set up the bio metric authentication you say? I’ve done it essentially every time I go in to this app. If you don’t use the app every day (who does) that setting apparently times out as we’ll forcing you back to thumb typing. I only go into this app once every couple of months and I’m always in a hurry to get some information when I do. Which makes the experience all the more frustrating. Excruciatingly so. I am done with this app. Only one star because I can’t give it 1/100 off a star..Version: 5.0
✓ Great unless you work the weekendThe app Is great unless you work Friday, Saturday and Sunday. I constantly have issues with logging in during these 3 dat period. And have to contact home office for time adjustment. I am not the o my one effected during the weekend time period. I wish they would do their system update or whatever that is causing service interruptions after midnight. Or switch to a back up server and back after updates have been implemented. We switched from ADP for service issues. And now we’re having more issues with Paycore..Version: 4.13
✓ Always “under going maintenance”Super lame when most businesses run during the weekend and they have ZERO customer service available in weekends. I am a manager that uses this daily, needing to approve time punches and go over the schedule. This weekend they have a scheduled system maintenance which is interfering with my job. I can’t find out when i will be able to get to the scheduling app. Super frustrating and this happens often. They are always doing a system maintenance when i need to use it it seems. I can’t wait to switch systems and not be working with Paycor!.Version: 4.17.6
✓ Worst Payment APP I’ve EVER used!!This app is extremely inefficient. It does NOT tell you how to do anything. It does not give you prompts. It does not tell you how to verify an account. And the customer service telephone number is a complete JOKE!!! No one answers!! You must wait forever and ONLY the administrator can talk with an actual person!! What if it’s after hours??? What if your office is closed??? What if your HR administrator is on vacation??? You make NO allowances for true help. I will be telling my company CEO and Controller to SWITCH TO A MORE EFFICIENT COMPANY! Paycor is extremely poor!.Version: 5.1.6
✓ Nice app....when it works.This is a great idea and it is nice to be able to access your financial information so easily. However from time to time the app just will not let you log in. Try resetting the password with the temporary one they give you and it still won’t let you in. Have to repeat this process several times before it will finally work. Very frustrating. Definitely has glitches..Version: 4.7
✓ Pain in the NeckThe app is extremely simplistic and does very little besides show you your pay stub after you’ve already received the direct deposit. I have some beef with this app too because there is no way to correct your banking information (I can’t find one on the website either. So either it doesn’t have one or it is not easily accessible at all). My information was filed incorrectly when I was hired at a job, and no one could seem to help me when I called payroll services. As a result, my checks are coming in the mail two weeks late and I have to pay a fee. Not happy with this. There are plenty of better payroll services..Version: 4.5.1
✓ Misses punches regularly and does not workUpdate: This app is beyond bad. Every single person at our company hates it, you miss so many punches and it freezes constantly. Do NOT use this if you have any choice. Old Review: Constantly have to double check that my clock in / out actually submitted. The process for fixing missed punches is awful - you cannot see which days you’ve already requested changes to. For example, you cannot update a clock in and a clock out at the same time. You have to do one at a time, and there’s no way to tell if your update went through. At least it has a chat feature though. Useless..Version: 5.0.4
✓ It’s not bad but if I need my money sooner I am unable to access itThere are millions of apps that offer daily pays and pay advances but this one offers no kind of assistance to its consumer or their employees.! I feel like had this company had a way to access my funds ahead of time, it would be an amazing app.! But for now I can only give it a one because I can not access my pay rate, my hours or my schedule on. To top it off , I actually had an emergency situation and needed to access my pay earlier or atleast the hours from the day prior to assist me. Nothing there is not one app that can allow you a payday loan with this company as the name that goes on our checks..Version: 5.1.9
✓ Hard to get the money you worked forHey court gives an option to take out earned wages. It directs you to a company called “PAYACTIV” used this feature last week Wednesday and it’s supposed to instant if you have their card or 1-2 business days. It’s been over a week and no funds. I’ve called and chatted 3 times and each time I was told to wait 24- 48 hrs to issues to be fixed. I’ve waiting longer than the time asked and still nothing. Everytime I call they say wait another 24-48 hrs. It’s beyond frustrating. If I didn’t need it I would have attempted to get the funds. I had to call over 15 times to even talk to someone on the phone. No one is helping just saying wait wait wait…. It’s a nightmare.Version: 5.0.6
✓ LACK OF INFORMATIONMy employer recently changed from ADP to pay core.😳I am not very happy, there is information I used to receive from ADP that I no longer can access. It needs to show you your current pay rate, I looked all over the app and there is NOTHING available to show you what your current pay rate and OT rate is!! It should be listed with your benefits, or under your profile!! I also like a list of the days I have taken off, and not just the days I have approved from my PTO. I get them approved through the app just fine, however if you look BACK at the calendar it shows you NO where that you have taken ANY off. 🙄 I wish we could go back to ADP!.Version: 4.8.5
✓ Can’t log into appWhat’s funny is that I can log in on desktop, but now when I try to login on the app using the same credentials it tells me no user found. I was just in the app on Monday. This is ridiculous I have uninstalled the app and reinstalled still the same issue. I’m not a fan of the Paycor desktop. Can’t use the app but can get in on desktop version. Please fix it it makes no sense.Version: 5.1.13
✓ Constantly missing punches. Have to reinstall every monthThis app has been AWFUL recently. I constantly have to get hold of HR to fix my time because it will say “punch captured” and then it wont actually log it. Or worse yet. It will actually log the punch out but it wont SHOW IT, so an later when I go back into the app to make sure it did, because I dont trust it, it will show me still clocked in, so I “clock out” and then it actually clocks me IN! So then I have to have HR FIX TWO PUNCHES! I absolutely cannot believe how bad it is! For a few weeks after I reset my phone completely, it was better, but its just awful again! Its terrible with slow internet connections, which is all I have where I work!.Version: 5.1.14
✓ Terrible in almost every wayWhere do I begin? This app is one of the worst performing apps I’ve ever used. Unfortunately, I’ve been stuck with it for almost 3 years now, and I can’t say it has improved at all in that time. There are constant bugs and issues. Time clock punches will show submitted but then show as “unprocessed” (which you can only see on the website, not the app). When you submit a punch, it usually takes several seconds before the screen makes any updates to show you actually clicked the button. Then several minutes before showing your correct time card. Employees consistently have issues with their time cards every week, which requires time spent manually adjusting time cards every single week. This app and system is trash. I look forward to the day we switch to another service..Version: 5.2.8
🙂 Paycor Mobile Positive Reviews
Paycor Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Paycor Mobile.
⛔ Paycor Mobile Problems
