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- 88.7SAFETY SCORE
- 4+CONTENT RATING
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Contacts+ | Address Book App Complaints & User Negative Comments 2024
Contacts+ | Address Book app received 109 complaints, negative comments and reviews by users. Have you ever had a bad experience using Contacts+ | Address Book? Can you share your negative thoughts about contacts+ | address book?
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Contacts+ | Address Book for Negative User Reviews
✓ Now has adsGood contact app; clean, easy to use, lots of info synced from social media for contacts...But now has distracting ad bar at bottom of app..Version: 3.0.1
✓ MacjimWas a great app until this new update. Now I can't find some of my contacts info and I have to use Apples Contacts app to get the missing contacts. Cobook seems to be improved with this install as its visual feel was an improvement over the previous version but the d one worked fine, now it doesn't..Version: 3.0.1
✓ CLEARED ALL CONTACTSDo not use this app! After a few months of not using, it cleared ALL of my contacts that I had saved. This is a HUGE inconvenience and I’m really upset about it as I needed the addresses stored..Version: 19.12.2
✓ Not as good as the Full Contact app was. Please FixTime to fix this app. There are basic things I could do in Full Contact that I cannot do anymore. For example, mass edit tags and order my contacts by click and drag. I’m so disappointed in the changes made, that my request is to go back and match this app feature for feature with old app prior to anything else. As you fix it, please consider that the old navigation was replaced with a weaker navigation. I don’t mind change, but it needs to improve instead of getting worse. So, now that you have consolidated your brand, please fix the UX. We are paying business customers and don’t want to upgrade when we see features being removed left and right..Version: 19.05.2
✓ So, so sad. This *used to* be a great appUnfortunately, my favorite app has been completely destroyed and I will have no choice but to cancel my paid subscription with ContactsPlus. My contacts are a MESS - suddenly, out of nowhere. Many of my contacts have been changed and now include inaccurate information from their crappy AI. This app used to be AWESOME and I was happy to pay $100 per year for the convenience of syncing my contacts across multiple platforms, maintaining a separate address book for my team and for personal use, and the (what used to be) super smart AI which provided suggestions for contact details as scraped from across the internet. Today, my contacts are a complete mess. Contact information data is mixed up and inaccurately merged with other contacts, I have contacts missing, important contact call notes are gone too. Just unacceptable. Not to mention the damage done to ALL of my address books. Google Contacts and iCloud Contacts are synced with my ContactsPlus address book. It would be one thing if only my ContactsPlus contacts were messed up, but this app made SURE to sync the inaccuracies across ALL my address books and contacts lists. This is SUCH A SHAME. WHY DID YOU KILL SUCH A BEAUTIFUL THING? Why?! To you, ContactsPlus, I bid farewell. I’m taking my money elsewhere and will no longer recommend ContactsPlus to anyone ever again. Shame on you guys..Version: 20.08.1
✓ Still crashing ios7Will not even load on ipad. Crashes instantly..Version: 4.3.7
✓ I Want to Like FullContact, But...I first tried this app months ago, found it problematic, and abandoned it. Then, two days ago, it renewed my interest, but was unable to synch my Google contacts because of my previous attempt months ago, which solidly identifies my Google contacts with my earlier entanglement with FullContact. The app advises me to contact support, which I did 48 hours ago, but no response so far. If I don’t hear anything by tomorrow at this time, FullContact will once again be deleted from my iPhone..Version: 18.06.5
✓ No possible duplicates to review…Well I’m waiting .. I have thousands of contacts with hundreds and hundreds of duplicates, but this app can’t see to fix it. Waste of money.Version: 22.04.0
✓ English onlyEnglish only, usa think only on the earth..Version: 18.12.3
✓ Address book transfer failAddress books from iOS cannot transfer cleanly to Full Contact. iCloud connection picks up new addresses from FullContact but addresses from iCloud to Full Contact are not picked up. Address is already established in iCloud will not transfer either so full contact cannot become your go to address book. Basically all the new FullContact version does it still let you just count your cards..Version: 4.5.0
✓ CrapDon’t buy.Version: 21.05.01
✓ DownhillI've been a premium subscriber for over 2 years and in the past few months the app and service have gone downhill. They stopped support for local contact syncing and the app suddenly stopped syncing to iCloud. When I removed and re-added my iCloud account it created duplicates. The app also stopped finding and merging duplicates. Sad as this was the best alternative contact app for iOS but it is definitely heading in the wrong direction..Version: 18.03.3
✓ Years userBeen a paid user since the FullContact days; mixed reviews. They used to have Mechanical Turk validation of OCR results for scanned business cards, which stopped a few years back, and recently the service has gotten a lot less reliable with syncing of iCloud/ Google etc causing accidental deletions etc. I would use another service if there was a better one but haven’t found it yet.Version: 23.12.0
✓ Use at your own risk…I have used Contact+ everyday for the last 15 years, but this week they updated the app and I lost everything. the email address that I initially logged in with 15 years ago does’t exist anymore… I learned my lesson..Version: 22.09.1
✓ Screwed my contacts up.I wanted this app to work -even paid for 5years up front when they offered me a deal two years ago. So i gave it plenty of time and it just kept getting worse and worse. The de-duplicate feature was screwing up my contacts. It was merging people with the same names even though they were not the same person. I’m now working to clean my contacts after Fullcontact worked its ‘magic’..Version: 4.16
✓ You had to cancel the desktop appI have never written a review so it tells you my state of mind. I have been using this for years. I travel a lot and don’t work off the cloud for obvious reasons - not every inch of the world is connected. Not sure why you decided to cancel the desktop app and make web browser only. Not only is my precious workflow screwed up but your web app can’t measure up. So now I have to waste my time figuring out a new app..Version: 22.02.0
✓ Merge and update is flawedI have had this app for years going back to preserver but now am very upset with its algorithm for merging. It is now suggesting merging by first name matches. So five contacts named Lynn would appear in duplicates to merge. If one were to hit merge all because you don’t want to go through 176 suggested merges you would have a totally corrupt address book. Then updated would appear with information for totally different people. The simplicity of this app which used to function so well is now totally lost. I will have to find a new way to keep my address book up to date after relying on this app for years..Version: 20.08.1
✓ CAUTION! Will delete InfoDangerous app, especially if you did not do a back up before signing up. Information saved for contacts in gmail was erased up to the last back up. We lost 3 months on information that we had saved for our contacts for our company. Extremely frustrating and causing a lot of grief moving forward. Would not recommend, still looking for a fluid way to sync and share contacts with employees. Not impressed with this app..Version: 4.8.1
✓ No answerNo feedback..Version: 18.11.3
✓ Awful! Looks like scam to me.Still you can not even open app without sending your details? Why? ******************** The last update is here just to hide all bad reviews from original Cobook app. New forced update is different app and as everybody here agree, it is probably scam... They want all your passwords, contacts list, LinkedIn account info, Facebook info, Google info and then you are forced to pay for it (they generously give you 3 months free) without going back to original app. They want you to download some another system apps in order to start work which would change your settings in phone system. Sync doesn't works with Mac they claim on website it will come someday in the future. It's actually app for windows users and has all bad aspects of it. Don't update if you want to keep your contacts private. I suspect it can be scam. Be careful and think twice before update..Version: 4.2
✓ Would give no starsThis app is pure junk ! I have ipad\ Iphone so nothing special Will not transfer contacts Will not sync to iCloud Will not link to twitter Will not link to Facebook Does nothing I think is a scam virus Stay away from this I believe all positive reviews are fake Total waste of my time Deleted app off my devices.Version: 17.12.2
✓ Cobook was betterThis thing now wants your email address before you can use it. Presumably to send you spam. I liked it better before the changes. Update: it also doesn't work at all! It wants to upload a copy of my address book but it fails to sync..Version: 4.2
✓ UselessI have an iPad Pro and iPhone 6. I used the app to keep my Gmail contacts and Apple contacts in sync. I used Apple contacts for texting, and Gmail app for email. Full Contact made things worse. After a merge, phone numbers and email addresses became unknown. After removing Gmail app and using Apple Mail using Gmail address, deleted Full Contact app and everything is just fine. full Contact was worthless to me. Wasted the $100 on the annual fee. Used it for 6 months..Version: 18.06.3
✓ I only like the business card readerForcing a person to hand over email and passwords created friction and is a barrier to my signing up. The alternative is to do a work around with a new gmail account. I only wanted this expensive app for the business card reader. Not feeling your on oarding process. The look and feel otherwise was nice..Version: 4.12.3
✓ DO NOT USE THIS APPUnless you wish for your contacts to become disorganized, deleted, or otherwise corrupted, please do not use this app. As mentioned by others, there is zero support for the product that is of any use. The instructions provided are inaccurate and do not give the promised results. The experience has caused such a tremendous amount of damage to my small business that I have asked the company to help me revert my records to their original state. I also requested a full-refund, but as of yet they have refused it. I will consider other legal remedies against the company. I will also contact Apple to express my concern..Version: 19.01.3
✓ WTF?!?!Cobook wasn't perfect but I liked it a lot better than apple's Contacts. Now it's been replaced by FullContact and I can't use it without logging in??? Sigh. Delete..Version: 4.0.1
✓ Not LegitSigned in with Google, it signed in to all my accounts, then sent a message saying authorization hadn't worked. I don't trust it..Version: 4.4.12
✓ MehThis app is EXPENSIVE! Really, your address book is now a subscription? They gotta put something in the koolaid to make me buy that premise. But I bought it anyway because I have a lot of contacts and wanted them to sync seamlessly and effortlessly. So did they? No, not effortlessly anyway. I got some degree of functionality but they had a bug and their tech support didn’t help. Their answer was “it is just the Mac app that has an issue” and urged me to use the web version. Seriously, for an app that costs $100/year? So I canceled my subscription. I’m currently looking for an alternative that works and doesn’t require a mortgage..Version: 19.9.1
✓ Deleting contactsLike the other guy said, I had hundreds of contacts erroneously deleted. I’ve been a paying customer for years, but when I contact support, they just ask for example after example and don’t do anything. I even contacted the head of technology and he said they are a small team and too backed up. Unless you don’t care about losing contacts, stay away. The main reason I was using this was to sync my different accounts. Instead, I got an app for $5 that syncs my google with iCloud/iPhone AND the groups actually work!.Version: 19.12.2
✓ Not WorkingI downloaded this app on a recommendation from a friend but it wouldn’t allow me past the sign up page. It continued to give me an error message..Version: 18.06.1
✓ More bugs, less updates & higher pricesLike others have said, the app used to be amazing. For whatever reason, the bugs have stopped being updated and the app just has not worked for me even though I have given it probably 5 new fresh start chances. I tried using it several weeks ago and yet again had major issues syncing. Some contacts update although I am lucky if it is more than just a few. The sync issues are widespread and common for everyone..Version: 20.08.1
✓ Was once good, now don’t botherCobook (this app’s predecessor) acted as a “front end” to your Contacts data, and was a significant improvement on the Apple Contacts app, with features such as local time for international contacts. Unfortunately this “upgrade” has lost all that. It now tries to upload all your contacts' details to its own site. After over a year of use, it’s now being erased. It’s a pity they’ve wrecked what was once a good app..Version: 4.0.1
✓ It looks good, but do we really need it?CoBook on the iMac is a must have if you use FaceTime or need to look up your contacts, it's so handy on an iMac. On an iPhone however it's a little redundant, don't get me wrong, the layout and the look and feel is heads above the built in Address Book (which I never use), but as its all accessible thought the built in phone app (which although doesn't look as good as CoBook is very similar). I say give it a try and see what you think..Version: 1.0
✓ Links in my contactsWhat is the use of and why not let us know in ways other than small text, that you put a link for every social media platform in our contacts incognito? I do not know what these do and I’m sure as a hot fiery under earth that I don’t like it. If anyone wants to see what I mean ima post pictures of what I found on my instagram if I don’t get an answer that is both a good answer and one that unanimously backed to be safe. I’m which case if it is my bad. Lol.Version: 23.06.0
✓ No icloudIf your phone contacts are in iCloud and you have 2 step authentication this app is useless. It won't get your contacts from your phone contacts list and it doesn't support 2 step iCloud accounts..Version: 4.6.0
✓ MrBaaad app nothing is working.Version: 4.12.3
✓ Useless$150 to sync 2 accounts - how else would you remove duplicates? Useless..Version: 19.08.3
✓ Excellent contacts manager with plenty of features in the free versionOne of the better managers out there, especially for Those like me who loathe iCloud contacts.Version: 4.15.1
✓ Promising alternative to ContactApple's Contact is a pathetic dinosaur and so any alternative would have a decent advantage. This is one, although it is lacking in features as yet e.g. access to groups, ability to sort by different parameters, an alphabetic place marker for rapid browsing. Hopefully these things will come and I'm not yet sure how its parent Mac program functions. Promising..Version: 3.1.1
✓ GroupsNeed to add ability to create groups and also be able to hide said extraneous groups and the people in them from general/main view. Like iOS contacts but much more efficiently and easily..Version: 4.13.4
✓ No.No longer syncs contacts at all and no longer lets me add photos to contacts. Been waiting forever for a fix. Last update still nothing. Just going to delete. Used to be a good app..Version: 18.07.1
✓ Won’t update my ios contacts.I paid the $99 for a year subscription a few years ago and have been pleased till this year. I don’t know if it is my new Apple phone or the Contact+ software. However, it doesn’t update my phone contacts anymore. I won’t be renewing again unless they fix it before my due date..Version: 19.12.2
✓ Warning: destroys address book!I installed this and signed up as a premium subscriber, excited to have something unfify and clean up my address books across multiple Google accounts and my iPhone - as it says it is supposed to do. Instead, this has done the complete opposite. It has duplicated contacts, done weird merging of some. Where I had one contact before, I now have 10 records of the same contact. I’ve been told by tech support to be “patient” but in the last few weeks the only feedback I’ve gotten has been to uninstall and reinstall the app, and turn off my other apps like spark mail and fantastical. I do not know what’s going on- all I know is this has completely screwed up all my contacts and the problem still isn’t solved. I just need it fixed..Version: 22.06.0
✓ Doesn’t like syncing. Be very careful!!I installed this having been a past user. It has totally ruined my contacts and I now have in excess of 7000 duplicates, which means it takes a few minutes to open my contacts (if I can access it at all). I may need to delete everything and start again from scratch. I wish I could go back in time and stop me using this or paying for that as a premium service 👎.Version: 4.14.2
✓ Useless, unhelpfull, not worth the effort of even the downloadThis application is 100% completely useless It does not notify you of anything in the way you need it, it does not help you with any calendar or scheduling in any way at all. There is no reason to pay for any premium version, since the free version is such a bad example of how horrible this app is. It proved to be useless and after two months or absolutely no good things to say about this, I don't have a reason to recommend anyone to even consider getting it.Version: 18.01.2
✓ FailYou know when you read a review that says “I can’t see how to X” and you think “they must be stupid. I’m sure it’s easy”? Well, this time, those reviews were right. It seems impossible to actually import your contacts from iOS contacts, which is pretty fundamental. Also, even assuming you could do that, any enrichment from LinkedIn seems to involve horrid jiggery-pokery with downloading export files from the LinkedIn website. Sorry. Too fiddly. Delete..Version: 18.05.1
✓ Add REAL Facebook integration!- Currently adding friends on Facebook is a pain, I go look up a name and it looks up every person on Facebook. It should be looking through my friends which would make it more accurate, faster to find the right person to link with contact and just altogether less of a pain. - Some other things that need to fixed it design its a little ugly ad clunky. - overall speed and reliability of the app. - Have more sharing options But otherwise great app, fantastic replacement/alternative to the default contacts app. And most of all best on the App Store. 5/5 stars..Version: 1.0.1
✓ Lost Card ScansPurchased 500 card scans before the app updated. Could not recover them after. Still choked about it..Version: 18.10.1
✓ Premium service just doesn’t workI subscribe to Full Contact Premium for one purpose: to keep my Office 365 and iCloud contacts in sync. It consistently fails at this. Support is always very nice, offers up apologies, works with their internal team to fix the issue, and all is fine for a few weeks. Then it breaks again. This is for “plain Jane”, standard, nothing odd about them Office 365 and iCloud subscriptions. I am now sick of this, and hope to find a better solution. Full Contact is just not reliable..Version: 18.07.2
✓ Not worth itI need my contacts organized into groups. This App doesn't do that for me. I bought it from the App store, but it doesn't actually work for my MacBook and won't even open. This is a big disappointment. There must be better software out there..Version: 4.12.1
✓ BEWARE, BAIT AND SWITCH - DO NOT DOWNLOADFullContact is a complete SCAM and waste of money. FullContact created multiple duplicates on my contacts. It took me from 814 contacts to well over 2000!!! It DOES NOT not sync between different accounts, according to FullContact customer support. Ilvija Mezina (FullContact Apps) Jun 20, 1:54 PM EEST Hi Jeffrey, Thanks for getting back to us. That indeed is not the case - FullContact does sync all of your contacts if you have added Outlook and iCloud, however, we do not suggest having any other 3d party apps, or another connection between iCloud - Outlook or vice versa. My contacts have irreversibly been messed up by FullContact and their customer support has no method or understanding of fixing or restore my original contacts. BEWARE of FullContacts false claims and advertising. They cannot do what they state they can do. This app is a complete scam and waste of money..Version: 18.06.3
✓ Terrible app - OCR works better and is freeAVOID - I used to use this app but then it rebranded... At least 20% of the emails are wrongly imported and been getting a lot of delivery status notifications which looks terrible for my business. Not sure about the phone numbers but probably the same as the emails..Version: 19.9.3
✓ Does not deliver and 0 response to support questionsI recently signed up for the premium service for full contact. The description on what the app is capable of doing is awesome.... however I have not seen any real success. I still have multiple version of contacts, signatures are not being read and added to contacts and I have tried to contact support 3 times with no response. I don’t mind paying a premium but do expect things to work..Version: 18.11.4
✓ Completely messed up my contactsThis app created 3000 duplicates and merged about 1000 contacts incorrectly. Once you subscribe there is no easy way to unsubscribe..Version: 21.05.01
✓ Address book wipedWas useful whilst it worked, but I have just tried to use it for the first time in a while and after accepting the t&cs have found all of the addresses and contact details wiped. Very frustrating! Will delete the app.Version: 22.11.1
✓ From Good to badA few years ago, this used to be my most trusted and important tool but that all changed lately. There are two main issues. 1. Contacts have started to disappear, for no reason, without any change in configuration. This is bad, very bad. 2. No Carddav support in Outlook. Guess what, large corporations with security policies applied at the Exchange Server level will not allow the FullContact web API to connect. That's just reality. What baffles me is that FullContact isn't providing an plugin (add-in) for Outlook to sync through the Carddav protocol. Charge is all an extra $1 per month if you have to but please step your game up..Version: 4.12.6
✓ Dangerous appThe biggest and most dangerous flaw is the lack of back up. My ipad copy has no means, that i know of, of protecting your data. It does not link or otherwise to anything to give that protection..Version: 4.8.1
✓ It's great but a few tweaks needed.This is a great app, particularly in that your cards are manually transcribed. There are still the occasional errors unfortunately but better than most OCR applications. The main area from my perspective is the work flow. If, like me, you get a number of businesses cards at an event then photographing them is clunky. If they can make this more seamless it'd be nearly perfect..Version: 4.12.5
✓ This product does not workAnd does not seem to have a support team that is knowledgeable enough or care enough to assist with issues. The helpdesk are polite but have no idea that they’re basically saying “thanks for you money but we have no idea why our solutions does not work” So far this has cost me money and about 20 hours worth of work to try and revert my contacts to what they were before purchasing their solutions.Version: 19.02.4
✓ Not easy to use and too expensiveNot very easy to use.Version: 24.1.0
✓ Use to be good...This used to have a decent freemium model..but has since gotten outrageous in its pricing.Version: 19.07.2
✓ Gone from “just ok” to horribleI started using the app about 2 years ago and up until mid to late 2019 it worked pretty smoothly. Recently (and after paying $99 for another full year) the app has been automatically overwriting my contacts with outdated information pulled from LinkedIn or other online sources without my approval. As you can imagine, this is extremely frustrating. Support has been useless as well. Very unhappy (and unfortunately paying) customer. Anyone have suggestions on other contacts apps that could replace this?.Version: 19.12.2
✓ Awful, such a shame. Deleted immediatelyI loved Cobook. It's design was superb and the functionality was excellent. It quickly replaced the default contacts app on my iPhone. The switch to Full Contact has completely ruined what was an outstanding 5* app. If I could have awarded 0* I would have done. Cobook had a place on the home screen of my iPhone which is now sadly replaced by default iPhone contacts app whilst the forced update of Full Contact was deleted immediately. This is the first review I have felt compelled to write as I am so disappointed..Version: 4.0
✓ Great functionalityThe new feature to "swipe left..." for calling and messaging features is horribly designed. It should call/message upon release or second confirmation, but no. So if you run out of screen to swipe "left and up" for messaging, then it calls said contact right away. Clumsy UX. Otherwise, works like a charm. I have it (and the desktop app) synced with Facebook and iCloud and have never had any problems with double contacts ect..Version: 2.3.2
✓ Gmail add-on doesn’t workI WAS happy with the service when it was Full Contact, now that it is Contacts+ I tolerate the app. Two main issues, the main view page for a contact is awkward; the name blocks useful info (usually try to copy addy or email) unless you size the window perfectly. Also, I appreciated the gmail Full Contact add-on. With the “upgrade” to Contact+, the add-on no longer works. Pinged support and got no response. I hope the developers stop trying to make this pretty and get back to the Full Contact functionality..Version: 19.08.4
✓ Below averageTried using this but it keeps asking me to log into to sync every time and now the Mac app is no longer supported so getting even less for the money will not be using or renewing.Version: 22.02.0
✓ Only 50 card scansI upgraded to a 1-month subscription because I was impressed with the business card transcription. Nowhere did it say that you were only allowed 50 card subscriptions per month! Not worth it..Version: 4.11.2
✓ Buggy UpdateLove this app and the new fresh design but used it for a bit and noticed a few bugs already. Purchased the ad remover straight away btw. Tried to merge two contacts and it deleted the the info (left a blank contact instance) so then I tried to delete the blank contact and it deleted both the original contact I tried to merge to and the blank instance. Also Instagram integration doesn't work for me when I try to link the account. Love the app so hope these get looked at as it has removed my confidence in the UI..Version: 3.0
✓ Anything good paywall locked, $23/mLooks fine... And would be good, if it wasn't locked behind a $23 per month paywall. For convenience, I'd pay more than Netflix? Yeah, no thanks....Version: 23.06.0
✓ Standard app is betterI have been trying to get to like this app since it first came out. I saw potential for at first but it has become too frustrating to use. One reason it that each I open the app it goes through a sync. Sometimes that is quick, other times not. Point is, when I need contact details, I need it right away, not when the app decides to let me. Facebook integration is good...for those who need it..Version: 3.0.3
✓ Crazy DevsThis app have changed names and hands more times than any other app I use. In that time they’ve went from offering simple IAPs unlock features they no longer offer, to charging a monthly subscription fee that includes a crap that the majority of users just don’t need. I really don’t get why so many apps like this start off for everyone but end up turning into business only focused apps that charge ridiculous prices. It’s not rocket science. Make a few different pricing tiers. I’d gladly pay $1-2/month for the basic features. I’m sure some businesses wouldn’t mind having options as well. Offering one pricing tier shows how little the developers know about how people want to use their app. Like many others, they prefer to dictate how the app is used by pricing others out of using it..Version: 19.05.5
✓ Worse upgrade experienceBad and dishonest for Cobook users. Everything ! Vague pro features, totally messing with my contacts, new sync with web platform not consistent. Yep Contacts native app as the extent of problems with FullContact is overwhelming and puzzling..Version: 4.0
✓ Going from bad to worseStarted as a solid and mostly reliable app and service, that was two owners and two years ago. Now transcribing of biz cards take 3+ hours, not the estimated 30 mins. A lot needs to improve for me to not demand a refund of my annual plan..Version: 21.03.0
✓ No Way$14.00 per month!!! You've gotta be kidding!! What a rip off..Version: 4.17
✓ Left me bemusedThis app promised a lot but didn't deliver it all. I now have multiple entries where their social media identities have been added separately. It didn't take all of my contacts from Contacts but those I add to Cobook are always synced to Contacts immediately. Perhaps if I ever have some time I can sit down and consolidate everything, but I thought Cobook was going to do that for me. The most annoying thing is the updates. Whenever I get a notification that my apps need updating, you can be that Cobook will be there. I will continue in the hope that there will come a time when I will realise that it was me missing something after all..Version: 1.1.1
✓ Issues persistI love the concept that the product offers, however the consistency of merging contacts from all my sources still is a problem. Multiple accounts in popular apps and devices still have duplicates or entries that never get updated or merged into Contacts+..Version: 22.09.1
✓ Big problems with contacts + and poor customer serviceI’ve been using this program since it was introduced and have had odd random and spurious losses of contacts since I started to sync it with my google contacts. Sometimes 10 and sometimes 50. It deletes them on my phone and in google contacts which leaves me in a very bad way. I have been reaching out to the developer recently to figure out how or why this has been happening but generally they have not responded at all. Finally they responded recently, after an extended period of time, and they said their policy is not to talk with customers. After years of trying to wait for their updates to fix the problem I give up. To date they have not refunded my money, after I requested it, which makes me even more disappointed. So sad!.Version: 19.12.2
✓ Not impressed now..Why do so many developers suddenly just start pushing ads on us?! Are they not making enough? Dumb move. This causes customer resentment. Although this app is very considered in its design and function it opens slowly and double and triple ups of contacts is a pain. So now if I have to pay $2.99 to get rid of ads in the latest update I'll delete. 😡🔫.Version: 3.0.1
✓ Data theft companyAs of 28/6 the app does not allow to send or delete personal data held by the developer. It is a deliberate bug designed to steal our data forever. Also no export option for contacts. They should be banned. I want money back..Version: 21.05.01
✓ WARNING: Privacy policyAt the top of the privacy, they say your contact data is yours and is private. But what you'll see in the fine print is that they can indiscriminately use YOUR CONTACT DATA to CREATE THEIR OWN DATA records. So, by using any of their apps or services, you're sacrificing the data and privacy of EVERYONE IN YOUR CONTACT LIST! I thought Cobook was great, but I'm definitely deleting this anti-privacy abomination that it has now become..Version: 4.3.2
✓ Perfection is a mustAs an EA, I have to enter in all business cards for my execs. I loathe this task. I seek perfection and so do they when it comes to having their contacts entered in right. I tried the first 10 is free. Unfortunately, I found 4 errors in my contacts. Paying attention to detail is important. I’d hope they didn’t just miss a few things intentionally because of the first 10 is free and that the paid subscription is perfect because I don’t want to have to go back into entering my own contacts. Still trying to decide if we should pay for the subscription..Version: 18.09.1
✓ Zero help if you’re not paying.I added three business cards to the system just yesterday. I didn’t really check to make sure that they fully cleared but I got confirmations on All three after putting them in the system so I assumed they were good. The number of cards I had left available in the free plan decreased And that was enough confirmation for me that everything went smoothly. Cards in the trash. Come to the contacts up in all contacts today my number is still the same as if the three contacts were fully loaded, however zero contacts were in for yesterday. I don’t care if it’s a glitch It might never happen again. But it’s enough to make me never want to use your product again..Version: 18.06.2
✓ Still needs workI love Cobook on the Mac but this latest version for the iPhone has issues that make it unusable. For a start, it doesn't even show all my contacts. Has anyone actually tested it?.Version: 1.0.1
✓ Developer unresponsive to fix synch issue from I-Cloud APP to Contacts+ on Premium SubscriptionI have been writing since for more than a month to support and they acknowledge that “engineers” are working on it and never get back to me, asking me for “patience”. At first (since December) just the pictures I used did not synch and for past month (since March 18) the contacts themselves are not synching with ICloud at all. They had me go thru “troubleshooting” exercise at least twice and then admitted it was “unique” and referred to their engineers but without response for a month despite my attempts to followup reguarly. The $99. I paid several months ago for an annual subscription is wasted and no offer made. If you can’t rely on your Contacts not disappearing the Contacts+, it is useless. It’s been several months since this APP has been updated I notice. There is no value here..Version: 19.12.2
✓ What the heck is this?!My beloved Cobook app has now suddenly changed to a new app which is on a 3 month trial? And has in-app purchases for functionality add-ons that I had before with Cobook? And I need to create an account with FullContact Inc. using my Google account just to access my stuff now? #%&@$! On top of that it completely ignores my iCloud contact storage and uses their own cloud storage service instead with no way to get the contacts on my other devices. So much for having contacts in sync on all devices. Hate this!.Version: 4.0.1
✓ Not Compatible with Microsoft 365 Business Premium = Zumba CustomerAfter purchasing this app & the default option being a hefty sum for an annual subscription, I then learn I can’t sync my Microsoft business contacts, what a waste of good money..Version: 21.03.0
✓ Very disappointingDownloaded this app a while ago and was actually pleased with it however, with no notice due to inactivity the company deleted my account and data lost! I did ask them to reinstate the account which they did but the data was remained lost. I thought I would try again and one week later I received the same email so have how moved on and deleted the app. Good system but you could wake up with software lost..Version: 22.09.1
✓ Service deletes your contactsThis is a really badly designed product, it will delete your contacts. It mass deleted all my contacts and their support team haven’t got a clue how to restore them. It merges contacts which are not matches, and is particularly bad if the contacts are companies where it insists on populating a first name and last name (and middle if you are lucky). I’ve experienced circular loops where it creates tens of copies of random contacts. It created ghost contacts which had the same names but no other details and then needed merging. If you use categories in Microsoft 365, it’s copies them all over regardless of whether they’ve been applied to your contacts. The website doesn’t refresh statuses requiring actions. So whilst things like sync status and details update in real time, mass deletion event notifications do not show and sync status failures are common. Then when you speak to their support team, they tell you synchronisation is blocked because of a mass deletion event. You then allow the mass deletion, and it literally deletes all your contacts. It’s an absolute mess of a product and I do not think it should be on the App Store or available for purchase. Be careful. It just isn’t worth the hours I’ve spent trying to get this to work..Version: 22.12.1
✓ Forced UpdateI just realised today I have a new app on my iPhone which I never downloaded. This is the app which appeared! It looks like Cobook has been bought by FullContact. Instead of leaving Cobook as a legacy app and directing people to their downloads they have forced an 'update' on all users so that we HAVE to use their app. We have to reregister for yet another service and the money we've already spend was a waste of time. I'll be applying for a refund of my in-app purchases. Thank you Cobook for you previous wonderful app. Good luck but I won't be using something I'm being forced to 'upgrade' and pay for..Version: 4.0
✓ Not that obvious !The UI of Cobook has been designed to be super intuitive - for psychics. The icons are so obscure they are without meaning and therefore function. Thats not very helpful and it will drive you insane. I install apps on clients machines and phones to make their lives simple. Cobook is too blind for them to even figure out. So simple its not helpful. Why not start with labels on things and have them able to be switched off when we figure out what the hell is going on..Version: 2.3.2
✓ Stay AwayLong process to setup synchronization. When you finally finish, you have to pay to do anything and it's outrageously priced at $15/month! ,,|,..Version: 18.08.4
✓ CobookSeems ok.Version: 3.0.1
✓ Problems using with iPhone 11I cannot Merge my contacts from my iPhone 11 contacts app. The the two factor authentication on my iPhone account is preventing it. I cannot turn the 2 step authentication off on my iPhone. But the ContactsPlus app does not clearly specify exactly what I can do to avoid that. I need technical assistance..Version: 22.06.0
✓ Developer Cant be trusted with your dataHad an app called Cobook that was handy for editing or entering contact data while on the phone. The developer created a new app that acts differently and instead of selling it seperately the uncaring developer has suddenly overwritten the usefull app with the new rubbish that requires a google login to manage my combined private & business contacts - big mistake = deleted.Version: 4.0
✓ Expensive and issues when you cancelI deleted the app due to cost and requested my data to be deleted. I continue to receive daily dossiers with my data. I cannot unsubscribe or delete my data as I no longer have an account..Version: 21.05.01
✓ It's OKThere's not a great deal of difference between Cobook and the original as far as I can see. I've been using it exclusively for 3 months now some things annoy me, such as - if I import a contact and I already have that contact, it doesn't recognise it's a duplicate or if some data is different whether I want to save changes. It's obvious I'm not using a mac.Version: 1.1.1
✓ Didn't do anything!I have many duplicates it didn't find one! Wanted to be able to update my gmail contacts and nothing happened.Version: 4.12.7
✓ WreckedI would have been happy to pay for the old version, but this version has significantly changed some of the functionality. So long, you were in my dock once, but now it's over. Deleted..Version: 3.0.1
✓ Very crashyAfter installing and opening for the first time the app encourages you to explore whilst it starts to upload the data. However I recommend not doing that as it keeps crashing when I try to do so. May be just because its processing lots but the app should be able to handle the user exploring the app as it suggests you do!.Version: 1.0
✓ BuggyPerfect app, loved to use multiples pictures but Now cant even add one since it bugs..Version: 19.12.2
✓ Crappy business modelFirst of all, i love this software and its features but i hate the way they evolved the software and their business model over time. They used to support one time pay with no ads and no limits on number of contacts to sync to one sync source. I am a great fan of buying software which support single time payment and I did so. This software worked until they made some stupid decision (not to support one time way users and break the promise made to their customers in terms of the features their software would provide to one time pay customers). Due to this crappy change, none of the features listed above work anymore and they force customers who complain to go for subscription based model. Are you guys insane? May be make the newer versions work the way you want and let the older versions continue to work they used to. I do not want to teach these guys how to model their upgrades and how to provide good customer obsession. They don’t care if the changes breaks customers and all they want is to monetize the product they built. Every company is looking at monetization in the end and I don’t disagree, but you can’t ditch your customers. So i am sharing my story so others can learn about this company before spending their precious money on their products..Version: 20.08.1
✓ Free version not a good advertisementI tried the free version with a view to subscribe for the monthly fee. The two simple test cards that I scanned in took 30 mins to be transcribed by two people and still came back wrong. Save your money and just type your contacts in yourself, it was quicker to just do the data entry myself that try to get this app to work and wait for the wrong transcription to finally show up. In comparison google lens in the google photos app recognised the cards instantly and accurately and that app is free..Version: 18.11.2
✓ It Fooled MeIt's not Free. It is a program that pretends to be free and when you are loaded up and starting to get accustomed, it limits the number of contacts that are free. Bingo, deleted, Sayonara..Version: 4.6.0
✓ Stick to Address BookCobook for Mac is essential and I love these developers but really, the iPhone app isn't needed. Stick to Address Book..Version: 1.0
✓ No workingHow come your app is no longer opening I use this to store all my work clients details and now can’t access them.Version: 24.2.0
✓ Mashup madnessI downloaded this app, gave permission to five different email addresses to sync the contacts and was forced to pay to sync. What happened next was all 5290 of my contacts populated my Google contacts in all of my email accounts on Gmail online, mixing up a neighborhood group with a government group with a business group with a theater group, all in the same contact list and in every single email account. What a mess. I tried to look up one random contact and found A FULL PAGE OF REPEATED SINGLE CONTACT displayed on my phone. Then I couldn’t even open my calendars. I want my money back..Version: 18.04.4
✓ Business card transcription not goodThere is a lot I like about this service. But the business card transcription has gotten REALLY sloppy, and that’s one of the prime motivators for my using it. Missing numbers and social media and addresses. No point in luring customers with transcriptions by humans if they’re not doing the job properly. If they get this part of their act together it would be five stars..Version: 19.12.1
✓ WorryingOn first purchase, this app was excellent in handling new contacts and particularly addresses. However, for reasons that are not clear, the updates introduced bugs that the help line has been unable and unwilling to address. They have been dismissive. Reinstalling the app can provide a temporary cure. The two major issues are: (1) the contact list grabs focus and prevents any amendment to a contact record - you can see that both the contact list and the individual record show a cursor, but only the list has the focus. This seems to evidence a lack of testing. The only recommendation from Cobook is to click on City and then Street, which we have been unable to make work. (2) The application insists on synchronising each field update to the cloud on every field entry. This causes major delays to the point where, with poor comms, the app is almost unusable when you are trying to update multiple fields. What needs to happen is that you can update a record and then the record, as a whole commits in the background, leaving the user able to continue using the app. The situation is worrying. The app had huge potential before, but poor design of the updates, inadequate testing and, particularly poor support makes me want to look somewhere else. Come on Cobook, get your act together..Version: 3.1.8
✓ Avoid FullContact at all costsI used FullContact (FC) to create a contact list of prospective clients for my business, and spent a full week entering data to complete this list. I then opened our FC account on my personal laptop and without my permission, it synced all of my personal Google contacts, iContacts, and even bank details to the list. I contacted FC to have them unsync it, but they could not. This destroyed our week's worth of data entry, mixing it with personal and sensitive information - without permission - which was impossible to remove. In the end we have had to delete our account and we will never use FC again. It is untrustworthy and will mess up your contacts beyond repair, and is a massive waste of time..Version: 4.8.1
🙂 Contacts+ | Address Book Positive Reviews
Contacts+ | Address Book works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Contacts+ | Address Book.
⛔ Contacts+ | Address Book Problems
