ACSM CPT Pocket Prep App Negative ReviewsPocket Prep, Inc.

ACSM CPT Pocket Prep Negative Reviews

4.6
4.69719 star

Total 15 Negative Reviews

ACSM CPT Pocket Prep App Complaints & User Negative Comments 2024

ACSM CPT Pocket Prep app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using ACSM CPT Pocket Prep? Can you share your negative thoughts about acsm cpt pocket prep?

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ACSM CPT Pocket Prep for Negative User Reviews

App is buggyI can’t even use the app at this point. The app opens and immediately freezes. I’ll tap on the quick 10 question exam option but all I get is a never ended loading screen, which only leads to the app freezing again and quitting out. Kinda bummed that I paid for the unlimited access and can’t even use the app..Version: 6.7

GlitchyPlease please fix the glitches in your app. It constantly shuts down, kicks you out. Very disappointing..Version: 6.5.6

Do Not Rely on This App as a Study ToolThe app constantly glitches and recycles the same questions, slightly changing the words up on the mobile app for your “800” totaled questions. It helps as a quick refresher, but you will not pass the test just using this material. I took time to go online to compare the material tested and the questions there are 10x harder and more complex than what they are on the app. I went to review the questions I missed outside the app and the app showed past questions in the same simple form (i.e. they did not correlate and the questions were different but it still said I “got the answer right”). It does not help as much as you think it would for being $30....Version: 6.7.3

Functionality is absolutely atrociousI regret using this app because I spend more time waiting for it to load, logging in over and over again and dealing with it unexpectedly closing out, then having to log in again when I’m only 6 questions in! It is absolutely NOT worth the price and I deserve my money back because it doesn’t even evaluate your past exam practices and tell you your weak subject areas because it won’t load! I have literally waited 20 minutes to see if it would eventually refresh and actually tell me how I am doing in each domain but it just has the titles and says that I haven’t done any practice exams. Worst experience ever with an app. And honestly it’s not helping me study because now I am just thinking about getting the stupid app to load and not actually being able to read any of the questions. Will NEVER get anything from this company again. Sincerely, Refund Expected..Version: 6.7

Great resource, but overpricedThis is a great app to give you an idea of what the CPT exam questions will be like, but I feel it is greatly overpriced compared to other apps available out there. I hope it helps prepare me for the exam, but the 100 questions for the ACSM specific "exam" in the app are all the same whether you are in exam mode or study mode, and do not change at all when you retake the quizzes/exam. The only thing that is different is the order they are presented. Obviously, this is explained in the app description, and I decided to take my chance regardless, mostly due to all of the positive reviews. Also, as I went through the questions, it seemed many were repeated, just worded slightly differently. That's annoying but acceptable in the actual exam that has 250 questions, but in an overpriced study aid? No thank you. Out of the 100 ACSM specific questions, I feel you really only get around 75 individual questions, if you're lucky. Frankly, so far, I find this app useful as a one-time study aid to prepare for the feel of the actual exam, not to actually study the content. I have not tried other apps out there, but it seems the flash card apps may be more useful for actual studying. And since they are significantly lower priced, I would go for one of those first over this one..Version: 1.0

Awful ExperienceIf I could give this app less than a one star review I would. After downloading the app I decided to purchase one of the upgrades. My card was charged and the money was taken from my account but there was no upgrade to my account. It still told me I was using the “free” version. I wasted almost an hour trying to find a customer service number to call with no luck. There is barely a message center to contact. This app just scammed me out of my money. DO NOT USE THIS APP.Version: 6.7.6

Good content; poor performanceI am very disappointed at how often the app freezes, doesn’t load an exam, and forces me to “refresh exam questions. “ With the price of this app I am surprised at how poorly the performance is. I have deleted and redownloaded the app and it still freezes and quits on me. The actual content of the app is great. I feel cheated as it was the most expensive app i have ever downloaded and runs like one of the worst..Version: 6.7

Not helpful at allI failed my CPT test with ACSM because I trusted the information from buying the Full Version of the app would be enough to prepare me. Of all the 650 questions they provide I'd say I encountered maybe 10 on the actual test. Don't waste your time or money on this app because you'll just end up having to spend even more money to retake the test.Version: 6.3.2

QuestionableThere are many questionable “correct” answers. I don’t think anyone really makes sure the proper choices for answers are there..Version: 6.5.2

Question of the dayThe only thing you will get from this app without upgrading is the question of the day. I have heard that the questions do not match the test very well so I am not planning on buying this app for $10. (Really?) I enjoy my question of the day but until I see better reviews on the actual preparation of the ACSM Personal Trainer Exam, there is no way I am investing that much money into an app..Version: 5.0.1

It’s an okay appYou can pretty much get all these questions on quizlet. It gives some knowledge but doesn’t really prepare you to pass the test..Version: 6.5.1

3 starsIt gives good content and questions, however they tend to be repetitive questions . I see the same question almost every time I take practice exam. It is also very buggy, crashes at least twice a day, frustrating when you’re in question 8/10 and crashes and you have to restart app. If they fixed both of these things, that would make it 5 starts for sure. Has been helpful..Version: 6.7

Was studying old contentMy test is a week and a half away and I’ve been using this to study along with the book and webinars, etc. It seemed great until I realized that they just yesterday updated to the new content which was changed in December 2017. I’m upset I have been studying old material. I looked on the site to send feedback and didn’t see any email address..Version: 6.5.1

Slow and buggySince the last 2 updates the app has gotten slower. It’s also very buggy and won’t load any questions right away. The app also freezes and then crashes after a couple of minutes. My exam is in a couple of days and I would like to be able to use this..Version: 6.7

Don’t waste your moneyThis app has reset itself more than once and now it doesn’t even recognize that I paid a premium price. All my test taking data is gone. Hope to get a refund..Version: 6.7.3


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