BlackJack Trainer 21 Training App Negative ReviewsHornet Ventures GmbH

BlackJack Trainer 21 Training Negative Reviews

4.6
4.66281 star

Total 31 Negative Reviews

BlackJack Trainer 21 Training App Complaints & User Negative Comments 2024

BlackJack Trainer 21 Training app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using BlackJack Trainer 21 Training? Can you share your negative thoughts about blackjack trainer 21 training?

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BlackJack Trainer 21 Training for Negative User Reviews

Why was I charged $15!!!!I just downloaded this app last night and I see a charge today for $15 that I did not authorize. I thought this app was free?!!! If anything, you should have a free trial before charging anyone. Very upsetting. The app isn’t even that great! When you get something wrong, it should explain why it’s wrong, not just that it’s wrong. So disappointed. I wish I could give it ZERO stars. I’LL MAKE SURE AND SPREAD THE WORD ON SOCIAL MEDIA TO WATCH OUT FOR THIS COMPANY!.Version: 2.5.2

Useful but phone display stinksWorks great on ipad but on iPhone 8+ and latest ios the screen is cut off. I cant change table rules on phone. Some strategy table items are incorrect..Version: 2.1.1

Previously paid for Pro versionI paid for the Pro version of this app before they introduced a subscription. They haven’t updated the Pro version in 3 years. Poor form. Otherwise nice app..Version: 2.2.3

It was better back thenIt was free back then now hes charging subscription and the weakest hand table actually worked now it’s stuck even if you reset it. Shame.Version: 2.4.2

GlitchThe free download version has a glitch where the table doesn’t line up and there is a large white space where the text is unreadable while simultaneously making the table smaller and in the upper left side of the screen. It used to function properly. Deleted and reinstalled, but the problem remains. They need to release a patch before the game is playable again..Version: 2.1.2

UnsubscribeHow to unsubscribe? no option.Version: 2.5.2

Not bad for basicsIt works for what it does but it’s impossible to sign up for the paid version it just goes to a blank green screen when you hit upgrade. Same thing on my iPad so can’t even sign up if I wanted. On the App Store it says $14.99 a year. Actually? It’s such a basic app, MAYBE as a one time charge but yearly come on..Version: 2.5.0

Not enough info on wrong choicesI'm new to blackjack and would be happy to pay to upgrade but a major issue prevents me. The app rarely explains why a choice is wrong, only states that it's wrong. I'd learn more and faster if the app tells me why my choice is wrong. For example if my hand totals 16 sometimes it states "WRONG you never hit in this situation" and other times "CORRECT you always hit in this situation". I assume the difference is what the dealer has, but I don't know, it doesn't explain. If there is more info shown after paying to upgrade, this is not stated anywhere, otherwise I'd pay for this info. Also the app does not work in landscape mode, not a major issue but if you're used to always using your iPad in landscape mode as many are, annoying. In fact if the game were landscape, there would be enough room for the advisory text missing in issue #1 😬 I hope this is useful feedback, I'd love this app to be more useful to beginners like me, I think it has the potential to be huge as there's nothing else like it..Version: 2.0.5

I had paid for app. Now they want a subscriptionI originally paid for this app 4-5 years ago. Then through an update they switched it to an expensive subscription. I don’t need the upgrades, it’s still the same app..Version: 2.5.1

Not terrible but problematic.The tables don’t seem to update when I change strategy so I can’t reference them for studying. Further, it told me splitting 8s against a high card is bad strategy when literally every other resource tells me to split. They need to test the app more and correct their mistakes..Version: 2.2.2

Weird chartI’d really like this game if it used a standard H17 chart, but there are a few key differences. For example, it tells you to double down on hard total 9 when the dealer has 2. It also tells you to double down on soft 14 (Ace and 3) when the dealer has 3. As opposed to a standard chart which would tell you to Hit. This might seem like a small nitpick but Blackjack strategy has to be 100% perfect not 99% perfect!! Especially if you plan on actually gambling..Version: 2.4.2

FlawedI want to like this app but a subscription model is totally unjustified, this app has no backend to it, it’s just a stand-alone that should cost a one-time $10. The lack of real updates to it also point to this being a money generator more than a featureful app. It also gives the wrong answers to splitting low number cards, according to probability tables..Version: 2.5.2

Part of the screen is cut offEverything else is great, but part of the screen is cut off. You can still use the app, but it’s hard to see everything you need to see..Version: 2.1.1

Very bad adviceThis app told me I should not hit when iPad 11 and dealer showed 5. Very bad advice.Version: 1.4

No cancelation option until paidBe careful, they have no buttons to cancel the trial version. I emailed and complained to try and cancel before trial was finished. I couldn’t cancel until after first month of paying..Version: 2.5.2

It’s okayIt’s good for a basic strategy. I wish you would go more than just a flop..Version: 2.5.2

Nice, but could be more helpfulTwo things keep this app from being great: As others have suggested, it should give you more info than just correct or incorrect, it should tell you what the right move would have been, and maybe even why. It’d be cool to be able to jump to the strategy sheet with the particular scenario highlighted Also, it should tailor the tests based on how you’ve done in the past. If I always correctly choose split on A,A and 8,8, no need to keep showing me those. If I’m constantly getting 4,4 wrong, show me ore of those.Version: 2.0.5

Free version teaches nothingHome screen has a list down the right side; Practice, Pair Practice, Soft Hands, Weak Hands, etc. Unless you subscribe and come out of pocket, only one of these is available for use. In practice mode you hit deal, it deals a hand, you decide how to play it, then it tells u "correct" or "wrong" but doesn't tellyou why! I learned nothing.Version: 2.4.2

Wrong strategyDon't double hard 9 against a 2..Version: 2.4.2

Pointless and Frustrating... Unless You Upgrade!Deleted after is said I was wrong for standing on a King + 5, but correct for standing on a Queen + 5. Gives no explanations as to why your moves are correct or incorrect. Absolutely pointless app that’s clearly designed to annoy you into paying for the upgrade..Version: 2.2.3

Doesn't explain anythingIt shows you whether a decision you made is considered wrong or correct, but it doesn't explain why..Version: 2.2.3

Okay for practice- not great for complete beginnerThis is great for practicing. But beyond right and wrong, it doesn’t give much feedback on why you should do what on what hands. I’m a beginner and know almost no blackjack so that doesn’t help me learn the strategy..Version: 2.5.2

Wish they would explain moreWhy would you split 2s with a Dealer 6? I have no idea. But this is an example of the questions I had while using this app. They mention you should split on a pair of 2s but offer no explanation. Why would I split a crappy hand? Is the winning probability better when you have a pair of cards worth less than a dealer bust card? The world may never know… I’m rating this a 3/5 because of the lack of explanation on the moves. I’m trying to get better.. so do a better job explaining!.Version: 2.4.2

Isn’t very good if you are tying to learn black jack and doesn’t work very wellThis app was made for people who have played and know the rules of black jack so isn’t effective for beginners and also it doesn’t really work, with it being hard to know if I should stand or hit because of the odd ways it decides the correct action to take for the dealt hands or the player and the dealer.Version: 2.1.1

Doesn’t tell you whyIt tells you if you are wrong, but does not tell you why. In order to learn, a person needs to know why they are doing a certain function.Version: 2.5.2

Needs better ExplanationThis is what I was looking for. The app tells you when you made a wrong move and tells you what you should have done. However it does not provide clear explanation why, especially on hands that are based off of what the dealer has. Your left to figure out why it was wrong on your own. It’d also be nice to have a beginners tutorial on splits, double down etc. I also wouldn’t mind finishing the hand..Version: 2.2.3

Doesn’t Tell You WhyNice looking app, but it doesn’t really explain the why. Would be nice if it would say “incorrect because...” Instead one has to look at the table or search online for the reasoning....Version: 2.1.6

Solid trainer but lacking depthVery easy to use trainer that tells you what the wrong and right moves are for each hand. But that’s literally it. There’s no information if you want to know WHY to make a particular move. It’s just either “you’re right” or “you’re wrong”. I would appreciate a little more context. I think if we know exactly why something is right or wrong, it will help us learn it quicker..Version: 2.5.2

Updates made the free version worseCapitalism…. I downloaded this a few years ago and all the free functions were nice. Now a couple years later with “updates”, the free part is so limited, the app is pretty useless and I feel like I’d have to pay for the upgraded version to get much out of this..Version: 2.5.2

Doesn’t seem consistentMost the time it’s a fine app, but it needs tweaking. I had 2 and 6 for 8 total vs the dealer’s 5 upcard, and when I chose to double, it told me “Never double in this situation, Remember, 5 is the dealer’s weakest hand.” Umm... that’s why I doubled!?!? I don’t get it..Version: 2.1.1

Doesn't actually teach you how to playI subscribed for the app hoping to use it long term but quickly realized it's not actually able to teach a beginner to learn to reinforce basic strategy. You just have to guess what to hit, stand, double the split and then the app just says either "wrong" or "right" move. If the developers just added the basic reasons as to why each move is wrong or right that would actually make the player understand the game and would be a great training tool. For example: If the user hit on 17, right now the app says "Wrong, never Hit in this situation" But instead it could be "Wrong, you should always Stand on 17" That one is an easy plays to learn, but when it gets to other choices like Double or Split and what to do based on what the Dealer has, that is where this additional training would really come in handy. In general the app looks nice and is well built though. Which is why I still have it 3 stars. Hopefully the devs might consider adding the reasoning to why moves are wrong or right as I think would make this app much more useful to people learning. I would subscribe if they did. Some sound of the cards flipping and positive / negative sounds when you play your hand would be nice too..Version: 2.5.2


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