Consumer Reports Negative Reviews

Consumer Reports App Complaints & User Negative Comments 2024

Consumer Reports app received 55 complaints, negative comments and reviews by users. Have you ever had a bad experience using Consumer Reports? Can you share your negative thoughts about consumer reports?

Consumer Reports for Negative User Reviews

✓ Not Acceptable Search FunctionThe CR app s arch function is useless. Put in a common product category such as “earbuds” where CR has published full ratings and you get no results for the category. Instead you get a list of reviewed products with “earbuds” in the name. This requires you to then read the reviews for each model separately. Worse, if the product does not have the search term in the formal name (eg Apple EarPods) you have to perform new searches to try to find them. It’s perplexing as some product categories are surfaced in searches, but many others using the same product category name used in the magazine cannot be found in the app..No-dozVersion: 3.7.2

✓ CR is corrupt afIt’s clear as heck thst the companies that they’ve given their highest honours to paid for their reviews, like Subaru they have one of the most well documented engine problems in the auto industry but somehow won every aspect with CR what a freaking joke.@urvoVersion: 4.1.1

✓ UselessWebsite has tons of great info and using the app there is a single screen of standard info you could find anywhere..Canada broVersion: 4.1.1

✓ Where’s my CR viewer?I’ve been wondering since February why I couldn’t load any newer issues into my iPad magazine viewer. I’m in good standing as a subscriber, and tonight I finally found time to log into CR website on my laptop and could see issues all the way to August. Still not getting it, I uninstalled my CR viewer, intending to reinstall it but got instead this “Ratings” app, renamed “Consumer Reports.” I don’t want to use my pad to read a website. The appeal of the apparently retired app was that I could download the issues when the pad was connected to WIFI and then read them in a stand-alone viewer. This thing on my iPad now is useless, and I guess my reading of Consumer Reports will continue to lapse, because my round-robin scheduling of iPad viewers to read the various periodicals they make available to me will not include anything from CR..UserthreeVersion: 3.5.2

✓ App is not perfect & it’s a letdownUpdate: after contacting consumer reports via email and chat, I was told to contact Apple. Apple told me they will refund my $10. I wish the app was more robust. But the lackluster search function, and the lack of material on the app are a letdown for a company that has been absolutely fabulous in the past. ********* I subscribed to this app today and apparently absolutely wasted my $10.. I subscribed because the information on the mattress I was searching was hidden until I subscribed. But after I subscribed, they actually don’t have information on mattresses. It was very deceptive! I’m not able to search anything. I searched all of the appliances and gadgets in my home that I could think of just to test it. None of them were searchable. Maybe I should give them credit and think that their database is just in adequate. But either way, I wouldn’t suggest wasting any money on this app..Jeddie2Version: 4.3.0

✓ Access to information provided in magazineI recently trying to look up information on water heaters. It might’ve been some thing else it doesn’t matter. I neither got no information or very little information online. Trying to find the same information. There is an extensive article online now I’m at your site I assume for the general public they provided all this information. I find it annoying that when I go to the site and paying for my only good part of the Contant, where is I can go to the Internet and get all the Contant when I’m not paying I would think you would want me to pay for the Contant, but I guess more specifically people online who are doing general searches.IhopolhioguigiuVersion: 4.2

✓ Can’t log inI can log into this app but can’t log in to their website. It always tells me “unavailable “. When I approached CR about this I couldn’t believe their sour attitude. I’m not renewing..MGFerrisVersion: 3.8.1

✓ Useless used vehicle infoLet’s just say that this app is NOT for the research nerd. Here’s an example of why. I use Consumer Reports almost entirely for used vehicle research. Back in the day, I used their Annual Auto Issue in magazine format and now I’m subscribed to them online and used only their desktop/laptop version before downloading this app. I was used to finding reliability ratings for each major component of a make/model/year of vehicle (assuming enough user data) and assumed that this app would have the same level of detail. Instead, this app only gives a summary, like “Far above average” and an owner satisfaction in percent, like “77%”. On my recent search for a used vehicle, I actually not only had to go through the hassle of bringing my laptop along, but also the hassle of connecting to a wifi hotspot to look up info that actually matters to me, like trouble spots for engine, transmission, electric and climate systems, etc. instead of being able to find them in this app. In other words, this app is completely useless to me in terms of detailed vehicle research. As a paid subscriber, there should be a version of this app that has such details. If I had to pay for this version, you can be sure that I’d be using whatever means possible to tell people that it’s absolutely not worth their money – but it’s not even worth the time I took to download it and try it out in the first place..LiefighterVersion: 3.6

✓ Search function is flawedMarch 2024 hard copy issue of CR Magazine mentions 2022 testing of chocolate bars for heavy metals. But search in the CR app for “chocolate bar” and you get one result (and oddly labeled “model”); and search just for “chocolate” and you get about 30 results, most of which contain the words “chocolate “ and “bar.” But no mention of any article about testing for heavy metals. This is just a list of tested snack bars, with no link to main article, which only shows up if you search for “snack bars.” I could never find the article about the 2022 testing for metals. Search function is flawed and incomplete, and you have to know the precise wording of testing categories to get them to show up; and apparently, not all the articles or tests are included in the app..RC7604Version: 4.3.1

✓ Not Current InfoThe app data regarding cars is less current (2018) than the website data (2019) available online. Makes me wonder what other ratings and reviews are outdated when I’m using the app. Kinda makes the app less than useful. I’m also not thrilled with the regular info available on the website. What I mean is this example. I'm looking at a side-by-side comparison between the 2019 Honda Pilot and Jeep Grand Cherokee (gas) and cannot for the life of me understand why the Pilot (73) scored higher than the GC (65), nor why the Honda is "Recommended" and the Jeep is not. Road Test, Reliability, Owner Satisfaction, Accel, Tranny, Handling, Ride, Noise, Driving Position, Climate Sys are identical. GC has better Braking, Headlights, Front Seat Comfort, Controls/Display, Interior Fit/Finish. Very similar NHTSA star scores, Warranties. Better safety features on Pilot. But nowhere do they explain why the GC scored a full 8 points lower than the Pilot, nor why they can’t “Recommend” the GC. All of this compromises CR’s reliability and integrity, IMO..AdtcstocaVersion: 3.0.1

✓ Usually greatUsually great, but the car section is blank now - nothing loads in the app....Richyp10Version: 3.6.10

✓ Not enough productsI really like Consumer Reports and their unbiased reviews. Having said that, I’m disappointed in the somewhat narrow scope of products that they cover, particularly when it comes to every day items. It seems like every time I go to enter a product type (toothpaste, for example), there aren’t any reviews for it. And yet, I know for a fact that Consumer Reports has published reviews on whitening toothpastes in the past, because I specifically bought their recommended brand for years and years after reading it! Either the app should allow us to read past reviews, or the current number of product reviews should be greatly expanded beyond big ticket items like appliances. I’ll enjoy having content access for a year, but I can’t justify renewing an annual membership to read about household purchases I might make every 5-10 years when so few of the things that I use daily aren’t going to be covered..EZE RuthlessVersion: 4.0.2

✓ No longer worth a membershipTheir reviews and recommendations are limited. They often do not include the cost as a factor of the review for a consumable product. They are missing many many product lines. I have been using consumer reports for decades. It seems as if the quality of their analysis is much worse than in the past, or I am just more aware of the inaccuracy of their data. Just look at paper towels. The highest rated product is the one with the Lowest square feet. If they compared by cost per square foot instead of the roll cost they tested, the data would be much more helpful. So they recommend a brand that is very expensive and very small. Compared to another roll they is 1.3 times larger and a fraction of the cost, their “strength when wet test” should use more than twice the paper towels to test against since you get twice as many AND the cost is MUCH LOWER. As of February 2024 Yes paper towels are boring but you know when you have finally just had enough with a company from seeing the same practices over and over; that’s where I am with the paper towels..PhreakyStarsVersion: 4.3.2

✓ Dates?I’d really like to know what the report dates are for the ratings. Was it last month, last year?? At least the year would be helpful, year and month would be great. It would be useful to know if a set of ratings is very recent, or is older (and possibly going to be updated). Other than the above, the app is useful for quick comparisons while out on the go. It is no substitute for the full website at this time. But there is room for growth and inclusion of additional information and features thru future updates. The user interface is clear and intuitive. Easy to use. I hope that any future updates of the app will keep the no-nonsense design..SaphillVersion: 3.0

✓ CR fan, but disappointed in this... I’ll explain...I’ve been a big fan of Consumer Reports over a few decades. I had been a magazine subscriber forever, but have been away for a couple of years. So the app: (with online paid subscription) I’ve been researching used cars and the app has limited information compared to the website. The big disappointment comes from the lack of continuity between the two, there is no connection between them - if I want more details I have to start my search over on the website - nothing I have found in the car sectioned the app is hyper-linked to the website. So i don’t even bother with the app, it’s a waste of time - I just use the website. CR used car reviews: also disappointed. When they make a reliability statement, they don’t break models down by engine and transmission options. Many cars/trucks have multiple drivetrain options but they don’t subcategorize them so it’s hard to know which sub model to consider/avoid. CR - if your listening, you’ll need to do better if I’m gonna renew when my annual subscription is up..1BigMoVersion: 3.6.10

✓ Not enough productsI thought there would be more products reviewed. Seems like they take advantage of people on the internet. Should review their on product. Will come back as bad and not recommend..Disappoint again1Version: 3.6.2

✓ An app with no ambition to be more than a "product list"If you don't have a subscription then this app is nothing more than a product list. This isn't necessarily a bad thing. I can use the app to find a list of something I know nothing about, like water heaters, and then use the list to do my own research. But there are certain basic features I expect from an app before I hand over my money. First, I expect to be able to subscribe through Apple. This is non-negotiable for me as I have many subscriptions to manage and I need them to be in as few places as possible. Second, I should never have to leave an app to create an account unless it's an app requiring additional verification to protect my privacy, like a patient portal app. But this isn't a patient portal app; it's a product reference app. Third, if I must leave the app and use a web browser to create an account, the app should tell me where to go to create an account. Nowhere in the app does it say where or how to create an account. The only contact information provided is a phone number to call when having trouble logging in. So, I give this app 2-stars for having an awesome list of products and for having no ambition when it comes to attracting new subscribers..TheJudesterVersion: 3.7.2

✓ Cars section not loading.It’s been almost a month since the Car section is not loading. I have restarted the app, and my phone many times, but no luck. I have an iPhone 7plus with the latest iOS 13.2.3. I use the app few times a week and I haven’t logged in or out since I installed the app. Also, the content gets updated pretty slow. Some items that are top of the lists are hard to find and replaced or discontinued (e.g. tires, toasters, monitors (Dell U2713H is a 2013 model!)), and some major products that have been around for a while are not there (Bose 700, etc.)..Me___Version: 3.6.2

✓ Not many brands available to compareI I am disappointed in the brand availability in consumer reports anymore. I used to use them to, along with a couple of other sites to compare with. Nowadays you can barely find the products and when you do find an item (ie - tires, there’s a lot of brands that I’ve never heard of, and apparently neither have the tire shops around me. I do know they have always only tested what was sent to them to test, so I don’t know if the problem is that they’re not reaching out enough to different companies and offer testing, or if it’s something else. I just know that they have gone so far downhill, that I regret my yearly subscription..Jaimed220Version: 4.1.1

✓ Horrible. Just horrible.This app is a joke. I have had a CR subscription for decades. Both digital and print. Can’t log into this app and it just says to call a 800 number. I call, and get a bunch of high school drop outs who refuse to work and just end the call when I tell them I can’t log into the app. Or they make me feel like I’m 90 and that I can’t operate technology and ask me to restart my phone while I’m on the phone! Then they say that’s all they can do. I ask for a supervisor or another person, and they hang up. Who runs your customer service line?? It’s definitely NOT for servicing customers. I am seriously considering cancelling my entire CR memberships. As this company has been going down hill for years. Such a shame too..TimmFosterVersion: 3.5.1

✓ Limited viewing1. When researching cars there is no option to select new or used. You have to go into each model to see. 2. When clicking into a a car then you can choose “used”. It takes you to a screen of years but the rating grid doesn’t display. 3. When clicking into a used car year they only show “reliability” and “satisfaction”. Gone is their every point tested ratings. 4. Sadly, the unbiased CR seems to be struggling as there are very few items they review anymore so not a lot of information on everyday purchases 5. There is not a way to provide feedback or requests on the app. Perhaps this is for keeping things unbiased. I would really like CR to review a Hair/blow dryer as many of them are too loud, controls are cumbersome and unreliable.SinkstobottomVersion: 3.5.2

✓ Disappointing on iPadDisplay doesn’t fit the iPad screen. Very disappointing... Better if you use the app on your phone, or when you consult the website on your computer..JpmtlqcVersion: 3.7.1

✓ Horrible horrible horribleAlmost useless. What are you all doing? I have a digital subscription and have a reasonable expectation that most, if not all that shows up on my desktop iMac would show up on my iPad. Not the case at all. Why not? I am sick with a fever in bed and had hoped to use my iPad to do research on hearing aids. Nothing here. You have made changes to what you offer and how it is offered. This has to be made clear and grandfathered in for those of us who have older subscriptions. Exactly what information is now available with a digital subscription and how and where is it offered? You are the organization that is supposed to protect us, not scam us. I had a print subscription since the 60’s and my parents had it from the 40’s. I chose not to renew as the information soon got old and was insufficient. Took a digital subscription instead. Love this organization and hope the relatively new management will not run it into the ground by giving up your core values..DoggieniceVersion: 3.0.1

✓ Poor execution on a tabletI am very disappointed with the functionality of the application running on an iPad because the user interface appears to be the same interface that is used on the iPhone. Some mobile application development suites make cross platform development easier, but the developer needs to think about the differences in how devices are used. You should start from scratch and build an application that takes full advantage of the screen size and offers the user some ability to alter the views. Look at other applications and see how they function, and look for the things that make them great. As it stands now, there is a lot of room for improvements to the user interface..CA-HalVersion: 3.5.2

✓ Two suggestionsI really love Consumer Reports because I feel that they’re truly unbiased. This review is JUST for the iOS app. Why can’t I see any CR articles in the app? It seems that I can only view products. But CR published quite a lot of articles that I enjoy reading. I have to open it in the browser in order to view them. Please add the ability to view articles to the iOS app. One more suggestion — please add the date that the products were reviewed. For example, when I open the app, it has a “recently reviewed” section, but it doesn’t specify WHEN they were reviewed..MusiqMysfitVersion: 3.8.1

✓ (Still) Needs more featuresI’m a subscriber and I appreciate the hard work behind the ratings and objective reviews, but the app needs more features. I get the CR newsletter with all sorts of intriguing consumer rights, protections, tips, and tricks, but generally avoid clicking links in emails out of an abundance of security caution and don’t want to browse to a site on a phone. I want to be able to interact with all that great content after authenticating as a part of a more secure experience. Please expand functionality of app for a more complete and secure member experience. (Update) I would also be much more likely to participate in the surveys if I could click through the app to do so. The segmentation of the review component from the broader CR content is disjointed and very counterintuitive. Please bring both sides under same umbrella. (Update 2, 31 Mar 20) Segmentation behind the reviews in the app and all the consumer facing advice still persists; please combine the two CR sides..Disappointeduser323Version: 3.6.8

✓ Not time tested resultsWhen you look at chainsaws and see Stihl saws rated lower than ANY other chainsaw, you know something is amiss. I can tell that the products are bought and tested over the course of a few hours, maybe days, and then the rating concludes. This is not helpful for what I bought the subscription for. It's also discouraging that the results are cookie cutter answers. They all use the same phrases. It's like somebody picked up the product, used it for about 2 minutes and clicked a couple buttons and that's what I'm paying money for. That's not what I expected. There could be a poll. You could send products to professionals in their field for free and let them give you feedback over time for their testing. This would be much better than what I can only assume is happening with the lack of dynamism in the results and lack of accuracy in things I know to be true..Early Cuyler44Version: 2.2.1

✓ Not like a I remember it in print form. Disappointed.I eagerly subscribed to a 1-year digital subscription via the App Store. I imagined interesting articles and product research. Instead, everything is reduced to a numeric scale, perhaps with a few sentences of subjective impressions. And a tiny image that can’t be zoomed… Even the breadth of products reviewed is not great. I looked at the vacuum cleaner category, specifically at upright models. Would you believe Miele isn’t represented at all? Plenty of Shark Vac junk, but the defacto king of vacuum cleaners didn’t rank or was somehow not tested. Hard to imagine either scenario, really… My review of Consumer Reports digital edition is poor—I do not recommend. This is quantity vs quality at work. I wish I’d had selected the one-month membership for $10 or—better yet—Consumer Reports were upfront enough to show samples of the format. I suspect many people would not part with the better part of $40 for it. I couldn’t cancel quickly enough..MC DuckbutterVersion: 4.3.1

✓ The critics need more criticismFor a company that spends all of his time judging other peoples products. They should really spend some time studying their app. This app doesn’t even work on the iPad ,it’s just the iPhone version resized won’t even do landscape mode. And there’s no handling of the subscription through Apple services. So I have to log onto their website and create an account and then log in through the lame app. Really dumb.AllsidezVersion: 3.6.10

✓ Not for profit company but not a free appAs mentioned in the title the company is non profit but the app still requires monthly or yearly subscriptions in order to gain any information. If you purchase an item through one of their links they receive commission from the seller. You’d think this would cover costs of their simple business, but it doesn’t. I’d rather see some advertisements than pay monthly fees. Unfortunately I’m more of a try before you but kind of guy, not vise versa. App deleted..RodgerTVersion: 3.5.1

✓ Not worth itMost of the brands are not reviewed.DimulechkaVersion: 3.5.1

✓ Search is poorI’m a longtime CR subscriber, both print and digital. I’d rather use this app all the time but the search feature only works about 50% of he time. For instance, I just tried to find the reliability ratings for different brand home heating and cooling systems. I searched for “heating”, “HVAC”, “Air conditioner”, and by brand names “Carrier” and “Bryant”. No useful results. But I’ve seen that information in the magazine so I know they have it. The other issue is that the ratings pages only show a summary off the products they are rating. More detailed discussions about the test results and the overview discussions about the product category being reviewed are also missing..SysconsultantVersion: 3.0

✓ Can’t loginStarting in May 2022, can’t login into the app anymore. Keeps telling me the password/user name is wrong even though I can still log into their website. Multiple attempts at changing password made no difference. Plus support hours are limited to their standard business hours. Damn poor customer service solution and not customer centric. Read another review with the same problem. The only solution they offered was to reset the password. Great, because of course, that doesn’t work 🙄🤬..Annoyed8901Version: 3.8

✓ I love consumer reports and the work they do this app does not reflect the grade of work they doUnfortunately, this app does not reflect the great work. Consumer reports does. I rarely find what I need using this app and have to resort to the website which is no big deal really but the idea of an app is to be able to quickly pull up what you need and save preferences and things like that. I give this consumer app one star and don’t recommend getting it and wasting your time. However, I do recommend getting a subscription to consumer report and using their website whenever needed to look up information, reports, testing, etc..Mike ip6s+Version: 4.3.2

✓ Good info, if you can find itTwo issues: If you try to find reviews that are not in the main menu, good luck. I am an online member and get CR emails with new reviews, such as on hdtv antennas. But if you search for hdtv in the app, it says no results. Second, when I open the CR emails, and click on an article it does not ask “would you like to open this in the app” . Instead it asks me to log in. Guys, why have the app if I have to log in, every other organization recognizes its own app and either automatically opens it or asks. So bad app, but I live CR.AppleambiguousVersion: 3.6.7

✓ Shopping for PrintersTrying to use the on-line Consumer Reports app to shop for printers is a total waste of time and a useless effort. All of their listed printer evaluations are lumped together without any sorting as to laser, black and white, inkjet, all-in-one, etc. There are no features graphics as in their printed issues. Totally worthless!!! Thanks for your response. However, I did try to select the type printer and use the filters; got same list of 73 unsorted printers. Maybe I did not do it right, but were no instructions! As for the non-sense filters: Can select either CR Best-buy or CR recommended — but not both? Stupid! Do you have to select every brand listed to get complete results? Who knows! Would be so much simpler to just list printers by the major categories and ratings. But no, this CR site was created by programmers who abhor the KISS principles. My review stands: worthless!!!.Brax716Version: 3.8.1

✓ No iPad app and seems CR doesn’t take the subscribers of the digital version seriouslyIt only provide Dated buying guides some of them are dated 2016!!!.JJHWPVersion: 3.8.1

✓ Where is the rest of itI am a long-time consumer reports magazine subscriber. And I mean a long time. And now I am a digital subscriber also. I went into the app looking for information about air-conditioning units and only two options were shown (window and room )not the main house air-conditioning. So I went to the Internet for reviews and one of the reviews had a link to consumer reports for home air-conditioning. Now why is that not available to me as a digital subscriber. I even tried the Consumer Reports online site through the browser on my iPhone. And still did not see it. So I first thought the consumer reports had not done any analysis on home air conditioning but now I find it they did and I can’t access it. It’s a little frustrating no it’s a lot frustrating. I’ll see if I can find the magazine..DayjcVersion: 3.5.1

✓ Online nothing like paper mags and booksI LOVE Consumer Reports both monthly magazine and annual car guide book. No one comes close to their research, data and ease of use. Have been on/off member for decades and holding my breath hoping CR doesn’t go out of business. Online guide has 1/4 of the detail paper copies offer and nobody wants ALL those paper mags/books stacked up around the house. This could be an awesome App with a menu bar or side bar or drop down search. Click on Magazine and see the monthly reports in detail. Click on Auto see everything in the book. Charge extra for members to access the annual auto book link. PLEASE invest in online! People will come. P.S. I really believe in you guys and would love to come work for you and help you design the App. Success to you all!.RickyTickyHVersion: 3.7.2

✓ Login garbageSuddenly cannot login bc “wrong password “, despite the fact that it’s being filled in by my password manager. Uninstall/reinstall does not fix. The same manager logs me in on my pc using the same password. On my MacBook, it’ll log me in but I get a message the site is unavailable- this problem is fixed by turning off my VPN. Great problem to have when you are shopping at a big box & want to check a rating on CR using the store Wi-Fi! The iOS error message says “call us”, so I did- “we don’t have any tech support, and we know about the vpn problem and maybe it’ll be looked at some time”. This is not what I’m used to w/ CR..FaithfulprayerwarriorVersion: 3.8

✓ Dummies can’t make an iPad version? Seriously??See title. Says it all..WinstonsmithVersion: 3.7.1

✓ Username / Password work on site but not appMy UN/PW work on the website, but won’t work in the app. Tech support asked me to log into both. One worked the other didn’t. Their only solution was to reset the PW. I actually did that earlier, but of course it didn’t work..Keep my name outta your mouthVersion: 3.8

✓ Couldn’t do general search for bedsBhhhjj.Frankjr919Version: 4.3.1

✓ DisappointedGrowing up with Consumer Report magazine in our home and having it always be part of the decision for my parents when buying any appliance or new grown up toy i was really excited to rediscover this in the 2022 era of online everything. Review videos and organizations seem a dime a dozen these days. SO, rediscovering Consumer Reports I was so excited…to be quite terribly let down. Clunky app, come on man. From what i remember Consumer Reports is THE product research place that connects to customers. Such a cool magazine. Apps have been around for a LONG time. What is this ancient app experience that I am experiencing?? Very small product testing and product type testing. What is this? I remember going to the once-per-year magazine that would show product type and direct you to the magazine that had your product. with this well established of a company, and the market for reviews seemingly flourishing like never before…what happened?? Very, very disappointed..Ac2e0Version: 3.8.1

✓ Not good for CanadiansMany products are not available or not listed..MichaelzacchignaVersion: 3.6.7

✓ IPad app needs a refreshAlso could use more info such as washing machine water usage(ex 120L of heavy). BETTER/BEST is too bleak..Lief_palmiVersion: 3.5.1

✓ Terrible even search won’t workWhat I search for you can’t find it..Lomac04Version: 3.9

✓ Not impressed with the appVery limited in product choice and information. I also do not like the forced viewing in portrait mode. I find that accessing via my browser is much more informative and easier to navigate. I see no value in the app and will remove it as it is consuming cpu resources..BallpetVersion: 3.5.2

✓ Not an iPad app anymore.Only a iPhone app..FluivbcfnbVersion: 4.1.1

✓ IPadDoes not take advantage of IPad screen. Is made for phone..Bluenoser86Version: 4.3.2

✓ Car buying guideMiss the detail and hindsight of the car buying guide. Most people are not in a position to buy brand new cars and the info on used cars would be much more useful for them than the new cars. Also not as much useful info now that it’s been rolled into the main ratings app. Please bring back the previous years models ratings..DissississappointedVersion: 3.5.2

✓ Okay if you can find anythingMaybe it is because I live in Canada, but I am rarely able to find products that are available to me rated by CR. I bought a year subscription, but won’t be renewing..LowElvesVersion: 3.8.1

✓ Useful, but has issuesI use the app primarily to look at reviews of products I plan to purchase. It usually works well, but today it insisted on updating its database before I could use it. No amount of hitting 'cancel' or restarting it had any effect. I ended up having to walk to the front of the large big box store (for a better signal/faster download), and, with a full strength cell signal it still took minutes to update. Totally not cool! It finally finished loading, then proceeded to tell me there were no results for 'crock pot' and 'slow cooker.' I then logged on to the website, and confirmed there are indeed results for both search terms. The app wasted too many minutes of my life to then fail at its basic function..AnotherSoCalJoeVersion: 2.2.1

✓ Pretty useless in CanadaI guess having 33 million people doesn’t warrant any Canada specific data? Really? Its 2019. I can get pretty decent reviews from free websites. We deserve something better for $70 a year.Fluff e CatVersion: 3.5.2

✓ Basic function and infoWebsite has way more info than the app. Very disappointed in its simplicity, Altho it works well enough. I’d like more comparison and sorting features in the ratings like in your magazine. I don’t mind scrolling around to see the comparison..WoodyCanuckVersion: 3.5.2

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