- 70.5LEGITIMACY SCORE
- 73.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Coachella Official App Complaints & User Negative Comments 2024
Coachella Official app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using Coachella Official? Can you share your negative thoughts about coachella official?
Please wait! Coachella Official Facebook comments loading...
Coachella Official for Negative User Reviews
✓ BuggyCrashes every time i fave an act!.Version: 8.0.1
✓ Doesn’t save data offlineWorks fine, but doesn’t save the schedule or map to your phone. Has to retrieve them on app launch, which makes it less useful when the festival is packed and the cell network is jammed..Version: 11.0.6
✓ No favorites filter :(The website allows you to filter your schedule by favorites. The app which will be in my hand for the entire festival does not. Whyyyyy leave off this feature?!? Add Filter By Favorites!!!!.Version: 7.4.0
✓ Hmm... gonna be a bit loud this yearNot to mention crowded, with every band scheduled to play at noon on the Sahara stage. On the bright side, they're also scheduled to be done at 12:30, so we won't have spend much time in the heat. Hey Goldenvoice, I know you only had a year to work on this, but you might need an update to the update. Either that or I want a refund, because a half hour per day festival doesn't sound like fun to me..Version: 3.0
✓ Good but not great...This app is effective at telling you who is playing where and when, sort of... The map doesn't list which venue is which, you have to tap on a pin that may or may not be right next to the venue (Yuma). The Good: It's great for sitting down in the morning, planning out your day, and having reminders buzz you when each artist is going on and telling you which stage they will be on. The Bad: The app is less intuitive and featured than the printed brochure. It's difficult to say: "hey, I'm walking past this stage and I like what they are playing, who is it?" and find an answer. A number of the lesser venues (do-lab, camping dome, etc) had no lineups listed said "schedule dates coming soon" for all of weekend one. The brochure had at least the Do-Lab lineup listed... The Ugly: The app turns on your battery draining GPS and then doesn't make use of it unless you're in the map (which isn't very well done). The app should work in such a way that even if you're of an altered mental capacity you don't have too much trouble using it, other wise what good is it? SUGGESTIONS: Link with friends on social media and mark "meet-up points" on the map. Have venues clearly labeled on map (not as pin markers). Have all lineups listed. Don't have the app glitch out and delete my whole schedule on Saturday night....Version: 3.0.1
✓ 2019 update crashesI generally don’t have any problems but since they updated all the artist for 2019 the app crashes every time I try to favorite and artist to add them. Anyone else having that problem?.Version: 8.0.1
✓ Bug fixSo either I'm really confused or under my account where it asks what weekend I'm going to is not cooperating with me. It says I'm attending weekend one but I'm attending the second weekend. I tap on the icons until the information is correct but it changes back to me going to weekend one every time I close the app and check if it's correct. Am I doing something wrong, if so can someone let me know?.Version: 3.0.1
✓ One issue to fix!Finally able to add favorites in the app without crashing BUT just wanted to point out that janelle monae doesn’t have a weekend 1 slot. it just shows two options for weekend 2. wanted to point that out in case no one else has noticed, thanks!.Version: 8.0.2
✓ Please fix ScheduleThe schedule times do not work properly when I add my selected bands...please fix.Version: 3.0
✓ Good with some flawsThe app is incredible shows the times that artists are playing and everything. But it runs kind of slow sometimes, and doesn't let me change that Im going on weekend 2, not one! Fix this pls.Version: 3.0.1
✓ Crashes instantly with iOS 10.3.3How can you guys make this a requirement if it won't even work? I've seen multiple reviews with the exact same problem I'm having. Are you guys being paid by Apple or something? Absolutely ridiculous. At least make a website that allows you to activate the wristbands, it would be ridiculously easy and I feel like you all have to know that. I have no idea who thought it would be a good idea to force people to not only have a smartphone to attend your festival but actually download an app that doesn't even work to go to this. I don't want to update my iPhone because it was proved in court it would affect my phone's performance. Also, that shouldn't even matter because the app states it works with iOS 10 or greater, which I have, which is just a straight up lie..Version: 8.1.0
✓ The UI is just awfulThe app does what it's suppose to do as far as show a line up but in its current state the user interface and user experience and overall design look amateur. The menu looks awful and despite the dated look of last years app, at least it was clean and pleasant to interact with. I hope this is just a beta that slipped through otherwise this app is subpar at best..Version: 6.0.1
✓ FrustratingIt's great once you can get on it. So many error pages. Took me 15 minutes to try to change my password and after that didn't work I tried to make a new account and it took another 20 minutes for it to finally work. This thang needs an update. Coachella is the best though. Can't wait for this year.Version: 2.0.1
✓ It's okIt won't be my primary app, but it looks pretty good this year. Minuses on the social prompts, but that's not my thing. I actually thought I would not get set times unless I created an account or logged in, but found I could get set lists on the bottom of the screen. It is slow, maybe fetches images from busy servers right now. As far as I can tell there are no band bios which is worth at least 2 stars alone. Thanks for making it available before the show! Coachella!.Version: 2.0
✓ BuggyWouldn't let me log in either. Keeps telling me my username/password is incorrect. It's also crashing and the lineup section isn't working and is bugging out. I've tried restarting my phone, restarting the app, and redownloading the app. Nothing seems to work..Version: 2.0
✓ See favorites from lineup viewI would like to be able to easily see if an artist is marked as a favorite from the lineup view. Currently I have to tap on an artist to see if they are a favorite. This is time consuming..Version: 6.0.1
✓ I wishI could use a font ten times smaller. and make sure it dies not fit on rhe screen. not for iphone?.Version: 12.2.2
✓ Can’t search artistsThis app lacks some very basic features. For instance there’s no search feature to search artists by name... also not clear how this links to the account I created to buy the tickets. A lot of improvement needed....Version: 8.0.2
✓ Awesome but...Can't set my account to 'attending second weekend'. Always defaults to weekend one. Also, all set times are displaying as noon..Version: 3.0
✓ TrashNo map!! No time line of personal lineup list to now who’s up next..Version: 12.2.1
✓ "Create Your Own Schedule" feature is brokenThe option to create your own personal schedule and follow it throughout the day would have been the most useful reason for this app, but (at least for Weekend 2), the set times have been entered completely wrong. If that's the main reason you're downloading this app, you're much better off just printing off the schedules and mapping it out yourself..Version: 5.2
✓ Fraught with bugs for iPhone 4I don't have the latest iPhone, but that shouldn't mean I should have to suffer. My gripe is specifically regarding the "My Schedule" and "Line up" functions. The line up contains multiple (meaning from 3 to 6) instances of the SAME PERFORMANCE (date and time), causing the same event to appear in My Schedule THREE TO SIX TIMES (or maybe more! Who kept counting??). Really crap performance for an event that otherwise has its act together. Compared to the app's proper performance on my friend's iPhone 5, I feel like a 3rd class citizen. Boooooo Coachella 2013 app. Hope I don't have to depend on you for anything..Version: 2.0
✓ This app is so annoyingFinding stages at Coachella on this app is way harder than it needs to be. When you click on something to see its location it stops you from being able to zoom into it. Ie. Finding Sonora took me 2 min on the app. Another thing: if i want to find stages for instance, i have to deselect 15 other items. App UI is fine but the UX needs significant work..Version: 11.0.7
✓ Times all wrongLooks nice but all the set times are wrong...every band is playing the Sahara stage at midday on both Fridays!.Version: 3.0
✓ You can’t download the app without wifiSo if you didn’t download it before going to Coachella you cannot download it using your service provider. You need that app to activate your wristband. I’ll gladly retract my review if they implement a fix or a way to activate your wristband on the website..Version: 8.2.0
✓ Buggin outThe app is buggy - I made "my lineup" for weekend two, but every time I reopen the app it has changed all my selected artists to the weekend one dates. I've gone through and changed every artist back to wknd2 twice now, but it keeps reverting back to wknd1 dates! Super annoying! It also keeps changing my settings to attending wknd 1 not 2, no matter how many times I fix it..Version: 3.0
✓ Downloaded new mapBroke the map feature after the download hung. On wifi, no interruption of service, actual bug. Deleted an re-downloaded, repeated same error. Deleted and re-downloaded again on 4G and map download worked fine. Could be an issue on my end..Version: 2.0
✓ Absolute mess of an appWhomever decided to have an internet required app for a festival where you don’t have internet 90% of the time probably shouldn’t be making decisions anymore. App worked about twice a day at the festival and never when you want it to..Version: 11.0.7
✓ Now v. ThenI previously had the Coachella 2015 app on my iPhone 5c. I was able to log in - no problem. The app linked my schedule I'd made on the website with the app - no problem. Now, I just upgraded to the 6. When I tried viewing my schedule it said I needed to log in. Thought nothing of it since I'd just started the new phone. Logged in. Looked like it took my credentials...still no schedule...logged in again. Same thing. Loaded like I was logged in but I still could not view any of my schedule information nor could I view wristband activation and other things requiring a login. Also when I tried adding Peking Duck to my schedule it just said "schedule dates and time combing soon"...so confused, Coachella..Version: 4.1
✓ Schedule is wackWhy isnt the “my schedule” in order by date. Its in alphabetical order why would we need it in alphabetical order. Hoping it changes closer to set time release.Version: 12.2.0
✓ Why do you need my location data?Just attended, great festival. However, i noticed the Coachella wanted my location data when the app is in use, why? After 5pm the app can’t even load the festival map, really hard to imagine what user benefit is achieved from collecting location data… Also, some portions of the app direct the user to the page on the website, lazy lol. If attendees are forced the get the app to register their wristbands and there isn’t much to be gained by the usable features, the location data usage is creepy..Version: 11.0.7
✓ Crashes when i favourite an artist :(When I click the star to start building my list of favourite artists, the app crashes immediately, every time. Please fix this bug!.Version: 8.0.1
✓ Not as good as last yearI added artists for my line up and a few hours later they were gone. The app last year let you sort by scheduled time blocks so it's easier to see conflicts. You can't see all the stages on one screen in this app, you have to scroll up and down which sorta defeats the purpose of the tool..Version: 6.2.2
✓ This is a terrible designSo I can’t active my wristband without downloading the app, but I can’t download the app because I have an older phone and don’t have the newest operating system? And I can’t download the older version that does work on my phone!? What the heck am I supposed to do!?!? This is awful and classist towards folks who don’t always have the newest phones.Version: 8.2.2
✓ Offer real time arrival updates5th Year car camping and today has been terrible. Been in line since 8am, no clear directions or staff keep lines in control. Would be great if app offered information on where the different check ins are (car camp v tent camp).Version: 6.0.2
✓ EhThis app does what it needs to but it feels like a mobile version of a website slapped into an app. For a giant festival like coachella you would think it would be better but it's not? I absolutely love coachella and the website rocks but you need someone to completely redo the app because it could be so* much better..Version: 6.1.2
✓ Mobile number - wristband activationI can’t put my mobile number when i’m trying to activate my wristband. Is this field only designed for USA mobile numbers?? What about people who are coming from different countries? Very frustrating and disappointing..Version: 8.2.1
✓ Garbage AppI bet the app has never been optimized other than good graphics. That’s about it. Interactive map is so bad that I use screenshot only. Schedule is nearly broken. Aggressive battery strategy is not making any sense. I couldn’t believe that these basic functions would drain so much battery. Honestly speaking, this is California, go get a decent software company to do the job. This is beyond useless. What a shame..Version: 11.0.7
✓ NopeThis app is garbage. Bugs and missing info/dead links all over the place. I’d give it zero stars if it let me just for wasting my time..Version: 9.0.0
✓ Won't sync. Won't log back in after log outAll of my friends are experiencing the same issue. Ever since the set times were released the app won't sync and after an attempt to log out and log back in, the app freezes..Version: 4.2
✓ Keeps crashingCrashes immediately after opening.Version: 8.2.0
✓ BuggyAfter setting my lineup on the coachella website and then setting my lineup on the app, I found the option to sync. Now some of the sets I selected are showing up in the list view, but not the grid view. Probably due to a slight mismatch between the website and the app. But definitely something that should have been addressed. See what happens when you don't come out with at times till two days before the festival, Golden Voice?.Version: 2.0
🙂 Coachella Official Positive Reviews
Coachella Official works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Coachella Official.
⛔ Coachella Official Problems
