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- 44.0SAFETY SCORE
- 4+CONTENT RATING
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HDD Audio Remote App Complaints & User Negative Comments 2024
HDD Audio Remote app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using HDD Audio Remote? Can you share your negative thoughts about hdd audio remote?
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HDD Audio Remote for Negative User Reviews
✓ JunkA great player that was designed with a useless UI. So one would think that the app was designed to be the critical interface. Unfortunately the app is super unreliable and connectivity is dodgy at best. Build a decent WiFi connection or a reliable app. The great player is mostly useless as a result.Version: 4.3.1
✓ Window PromptsOn several of the window prompts, to confirm certain actions, for example, you cannot see the graphics for “Yes” and “No.”.Version: 4.3.0
✓ Sony, you keep screwing up the app and the playerI have a PS Audio Stellar Gain DAC, and ONLY 18033R worked with the USB output Now, SONY upgraded the remote application, and it only now works with 18444R+ So, I either have no remote, or no USB output NOTE: 18444, which is suppose to fix USB output to certain devices, DOESN'T work with my 2016 PS Audio Stellar Gain Cell DAC. This all worked yesterday..Version: 4.2.0
✓ No transport controls in appThere is no way to control the transport buttons like Home, Enter, Back within the app or the physical remote control. If these button fails on the front panel, no way to Import CDs from a disc drive (recent feature). This is especially with the ENTER button. Please update the app with transport buttons. Please....Version: 3.3.0
✓ Love the player hate the apUnfortunately the app is very temperamental as to whether it will find the player and without it it is very hard to navigate on the actual hardware. Sony really needs to address this.Version: 4.3.0
✓ Needs ImprovementUsing this for HAP-Z1ES. Have a music library with roughly 9200 songs. That's a lot of music to sort through, so playlists are a useful means of organization. But the playlists capabilities of this app seem problematic. Deleting songs from a playlist is buggy. The selected song is not the one that gets deleted. That's almost inexcusable for a system that costs as much as this one does. Needs fixing fast for this product to be taken seriously. There is no shuffle mode for playlists. At least I couldn't find one. Please add this. Another bug see,s to be with organizing files in a playlist..Version: 3.0.0
✓ Newest update is flawedThe newest sony update has a problem. My iPhone and iPad will not connect. Sony, how about testing your updates before you make your products virtually worthless and get a fix out there now please. I have $5000 of boat anchors.....Version: 4.0.1
✓ Very rarely connects. Sony??? Hard to believe!!!The app Hardly connects to the player wirelessly. Cannot believe a global corporation like Sony doesn’t read its reviews. And if it does, why this level of apathy? Hard to believe Sony can’t make an app that works......Version: 4.1.0
✓ Not WorkingDownloaded this for my iPad but it won't work! .downloaded the app to my Samsung, and yes you have guessed it. It works great. Noticed with the app on here there was no licence at the beginning, does this mean it won't work because of this. So Apple or Sony, please sort this out..Version: 2.1.0
✓ Connection unreliableHDD Audio Remote (iPad and iPhone) fails to maintain connection with HAP-Z1es. It's not the network: The Spotify app reliably connects and is stable. Same for the HAP Music Transfer app on laptop. PLEASE fix this. Otherwise the only way to play tracks on internal drive is through controls on the player. Very inconvenient and not worthy of this otherwise great player..Version: 4.1.0
✓ Worked well for a while...now seems fixedWorked pretty well for a while , but now won’t connect to the player and is useless. At least it worked long enough for me to load my library and select a bunch of favorites. Still, very frustrating. Update: app started to work again this morning after taking “a day off.” One more star for coming back to work! Has been stable for a long time now, so that’s great. Considering the competition, this app is actually pretty good..Version: 4.3.1
✓ Does not work at allFix it Sony.Version: 4.0.1
✓ Needs an updateStruggles to connect with the newer routers with dual bands. Needs an update for your loyal users. Please!.Version: 4.3.1
✓ The WorstUnreliable. Rarely works..Version: 4.2.0
✓ WiFi IssuesHi Sony, Please fix Wifi issues. I have to do a hard reboot every time to get wifi connectivity - ruining a great music streamer due to networking challenges makes it a brick.Version: 4.1.0
✓ Most recent update causes connection issuesEverytime I load the app it now has connection problems. It cant find the Hap-S1. Close app, shut off hap, turn on and it finds it. I never had an issue before this remote update. Hap-S1 is also up to date with current firmware..Version: 4.2.0
✓ Sony HapIs almost a perfect replacement for the original Apple TV. It has the memory and song download but zero ability to download the iTunes playlist. Unfortunately there is nothing on the market (Library over 125 Gigs) as a substitute for those that do not wish to stream, yet want everything to be iTunes based. If this allowed for playlist download, it would be the best.Version: 4.0.1
✓ Old version betterThis new version of HDD Audio is terrible, the old version worked great. This one won’t connect to HAP-S1 player. The player itself is wonderful but this remote access is bad.Version: 4.3.1
✓ UnreliableFrequently refuses to connect to my HAP-Z1-ES player on both iPhone and iPad..Version: 4.2.0
✓ Constantly dropsConstantly loses connection with player..Version: 4.3.0
✓ Connectivity IssuesI absolutely love my HAP Z1-ES and enjoy the remote app...when it works. It’s a great app with an intuitive interface, but has not been connecting to the player with increasing frequency. Sometimes in connects and then when you try to change songs or artists it can’t find the deck and won’t reconnect - forcing me to walk to the HAP Z1-ES to change selections. Super irritating. I have generally really appreciated Sony products over the years but this app has a fatal flaw. Shocking that Sony has not addressed the issue..Version: 4.3.1
✓ Doesn't workThis must be one of the most frustrating apps... The controls take ages to apply, even for changing the volume!!! Very disappointing ....Version: 2.1.0
✓ App Drops WiFiFix this your app goes to sleep i have to keep reloading to work. There is better out there fix now or i am getting rid of your player..Version: 4.1.0
✓ Be warnedBe warned, I've just installed the latest version of this app and have now lost all track listings. Come on Sony, you can do better than this..Version: 2.1.0
✓ New update has broken connectionGot a new update on the receiver and the app. It has killed the apps connection between iPhone app and the Hap-Z1ES. It forced me to update and here we are..Version: 4.0.0
✓ Wi fi is very badWhen it connects to your home’s wireless network, it is adequate. However, it rarely connects on first try and lately it has not been able to connect al all! Even after multiple re-boots of my compute, the Sony player, my routers, etc..Version: 4.1.0
✓ App needs to reconnect ALL THE TIMEHard to use this app with the HAP Z1-ES... it is constantly needing to Reconnect. Can Sony figure out how to keep it connected while the app is running? As al alternative to the HDD Player and HAP Z1-ES, I use Roon, and it tales less than 1/8 of a sec to reconnect. The HDD take almost 5 seconds to connect. Digital audio is a pain-in-the-butt, and the HDD and HAP-Z1ES was suppose to fix that.....Version: 4.3.1
🙂 HDD Audio Remote Positive Reviews
HDD Audio Remote works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact HDD Audio Remote.
⛔ HDD Audio Remote Problems
