Jabra ASSIST App Negative ReviewsGN Audio AS

Jabra ASSIST Negative Reviews

2.7
2.76136 star

Total 66 Negative Reviews

Jabra ASSIST App Complaints & User Negative Comments 2024

Jabra ASSIST app received 66 complaints, negative comments and reviews by users. Have you ever had a bad experience using Jabra ASSIST? Can you share your negative thoughts about jabra assist?

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Jabra ASSIST for Negative User Reviews

Where’s my Jabra y’all 35???I purchase Jabra 35 Bluetooth because I read the reviews on how good this product is but when I got home I couldn’t pair it with the Jabra assist because it wasn’t up there😏 So If I lose it, it’s just lost😡 now way to find it.Version: 2.11.6

UselessThis is an app that is solely designed to get you to register their product. It has no real functionality. The only adjustment you can make is an option to read new notifications. You can also access your owner's manual. Any usable features such as changing the equalization on the headphones or connecting to multiple is left out..Version: 2.11.1

They’re just wanting to track youWorthless app that requires ALWAYS ON location tracking to do its only potentially slightly useful function..Version: 2.14

Location issueApp location constantly runs even when app is closed causing my battery to drain quickly, please fix!!!.Version: 1.7

Not complaining but....This app would be wonderful if it had my updated jabra Bluetooth on here. They should already have the Bluetooth device available FIRST on his app before the product is released to buy in stores. I lost my Bluetooth one day and really needed to find it but couldn’t. If I purchase a device in the store and it specifically say that it supports the “Find my Bluetooth” then I should be able to do so..Version: 2.11.5

IPhone 7Please update so supports ios 11.Version: 2.11.4

Even icon isn’t show in iPadJabra is one of the best headphones brand in the world. But this app is completely disaster. This app need complete new ui design..Version: 2.11.1

For nothingI have a Jabra classic but I don’t understand the purpose of this app ?.Version: 2.13

Can’t pair to my device.This app has no support for the BT2045. A bit strange I thought considering that I see a lot of people using this model (it was even recommended by a business associate).Version: 2.14

Needs some helpNo calendars listed, therefore I can't chose a Calendar for the app to read out... other than that it seems to work. I gave it a low rating because I expect things to work as intended. Or at least offer trouble shooting options. Even changing out the ear bud sizes lack detailed instructions. It simply has an illustration of an arrow pointing away... Definitely seems as if they cut cost on giving decent instructions..Version: 2.10

Jabra SupremeHow come Jabra Supreme is not supported?.Version: 2.1

CrashesI just bought the Jabra Tour. Loved the idea that it had an app that could tell me where my car was. Have installed the app 3 times and it’s crashed each time. Will be taking this back😕.Version: 2.11.1

It crashes and is not usableThe app crashes when I connect it to the Jabra Tour. When it is not connected it doesn’t crash but gives a “Somethings wrong!” message. Thus, the app has no use except taking up space on my phone..Version: 2.12

Doesn't workI tried this and jabra connect but neither worked for my extreme 2.Version: 2.1

Useful if you misplace your BT that's itWorth the keep to reference the manual but once you've established a habit and not misplacing the headset and are comfortable with all the controls I say delete it..Version: 1.7

Really?!Not quite sure what this app is supposed to do as I have a jabra freeway connected and nothing happens, no location tracking nothing... #puzzled..Version: 1.2

Major FAIL - Text message read/out only on Android?Congratulations, you’ve omitted the most valuable safety feature, reading text messages to drivers..Version: 2.13

Just pointlessI just can’t see the purpose of this app, struggling desperately to connect my Jabra Halo Smart to my new iPhone, does not appear on my Bluetooth list as discovered. Please help..Version: 2.13

Lost features with redownload?Works fine with my Jabra classic but a delete and redownload lost the find my car and battery meter functions.Version: 2.1

Not all productsNot showing talk 65.Version: 2.14

Not showing batteryIt’s not showing any battery as picture depicts in fact none of the settings work apart from choosing your version and registration.Version: 2.11.6

No longer in useNot working with new iOS 11, please update!.Version: 2.11.1

Such a shame.......that the headset won't connect to a Bluetooth-enabled iPad!!! The app itself has limited functionality. I would at least expect it to be able to show battery levels..Version: 2.8.2

This is not as good and twice the cost!Radical volume fluctuations when calling or receiving calls from or to the same locations. The one I had prior to this one never did this. Twice as expensive and half the satisfaction..Version: 2.14

Does not support Jabra Sport WirelessHas become impossible to update the firmware on my Jabra Sport Wireless. Even the new Jabra Direct program on Pc doesn't connect or find even with a USB connection. Jabra, you need to address this problem and make it easy and simple. It's letting down a great product. Hope to see a timely response that solves this issue..Version: 2.9.4

UselessProvides little to value.Version: 2.11.6

Does very littleThis app doesn’t do anything with the cheaper models of headset. Just use the website. I had hoped for settings as I can’t hear nav directions in the car even with the volume turned to max! Disappointed..Version: 2.14

WorthlessCannot update device firmware via this app despite the app description provided in the App Store. Cannot pair device via the app which is what I thought this was for. Search for Jabra does not work..Version: 2.11.3

Bluetooth Disconnect IssuesFirmware version 1.28 for Eclipse headset causes headset to crash and reboot which causes loss of connection to phone and trouble maintaining phone calls to headset. This firmware is very buggy in terms of hardware stability..Version: 2.1

Didn't do anything....uninstalledWish I could give it no stars....does nothing at all...I love the stealth but this app is junk!!.Version: 2.1

Not very helpfulI tried checking battery life as advertised on the picture but the only thing I can see/change was read out option. I got the stealth uc idk if I need another version ??.Version: 2.14

ConnectIf it connects to your device, you’re the lucky one. My elite 65t aren’t shown on the bloody screen.Version: 2.13

No locations trackingOne of e core feature of the app is the location tracking so you can find the last known location of the headset. It doesn’t work. The app tracks location of the headset only if it’s running and in the foreground. If you don’t bring the app to the foreground, it doesn’t record to location. When I’m using my headset, I’m using other apps; I don’t want to remember to bring this app to the foreground every time. (Yes, I have background running turned on as well as always using location.).Version: 2.14

JabraDoes not work on my Iphon 5s. Useless if doesn't start up after installation.Version: 2.5

Doesn’t work for text messagesFor some reason the text message readout is not supported on IOS..Version: 2.11

No option to find jabra elite sport headphonesNo Jabra elite sport..Version: 2.13

??????My eclipse needs update tried 8 times but keeps telling me it can't???????? This is real sad and pathetic!!!!!!!.Version: 2.1

No support for Jabra Extreme2Why no support for Jabra Extreme2?.Version: 2.1

Still Crashes when device is connectedEven though a fix was made a month ago that supposedly fixed the app crashing, every single time I connect my Tour to my iPhone, the "Rate My Tour" prompt pops up and causes the app to drop into background. I try to bring it back to the front, and it crashes to the background. Every. Single. Time. I promise if you turn off the "beg for rating" feature, and my app stops crashing, I'll come back and rewrite my review to reflect the positive change..Version: 2.11.1

Pointless!!!After installing the app, I quite liked the idea of the message read out function, which is quite frankly the only good thing about it, but sadly does not connect with the jabra talk headset, it says it connects with the talk 2, but not the talk!!! Why!!!!!????.Version: 2.10

No Peace of Mind with this appNever lose your headset or car again. WRONG!! It named streets that didn't even exist and the Beacon probably rang to alert anyone else to my headset. Bye, bye $140 bucks! Delete and redownload deleted that function all together!!.Version: 2.1

No battery indicatorWhere is the battery indicator? Also, the app crashed when you try to access a user manual. (Device: Jabra Stealth, iPhone 7 version 10.2.1).Version: 2.9.4

Not very reliableI installed the app in hopes to get a battery level but it’s only available for android, which renders the app completely useless. Wouldn’t get it unless you lose the device frequently and if you want news and whatnot..Version: 2.11.1

Doesn't work with jabra evolveI duly downloaded the app as suggested by the Jabra leaflet but it does not work with the Jabra involve 65. What's the point!.Version: 2.10

Find my JabraApp is useless Find my Jabra part doesn’t work is none existent !!!.Version: 2.13

LameUseless. The FIND MY JABRA section got accidentally deleted and cannot be recovered, even with deleting and reinstalling the app!! What do we do?? How about some support??.Version: 1.7

Has about 10% of the functionality it could/should haveI can't see any reason whatsoever to download this and take up real estate on your device with this useless software, unless maybe you have the eclipse headset. If you have any other model, don't bother. Complete waste of time..Version: 2.8.5

Needs More WorkI rarely give a bad review but in this case it is very necessary. This app is seriously lacking content. Manual should be automatic after detecting your particular device or at least after you indicate which one. Also there is no battery strength feature to the app, but at least the iPhone shows the battery level in the top right-hand corner. Not sure what Jabra's objective is thinking with this app..Version: 2.1

Don’t download this app. It is uselessI don’t know why Jabra makes this app. It doesn’t have any functionality..Version: 2.14

No Support for Jabra Extreme2This apps suppose to be great but unfortunately I am using Jabra Extreme2 on iphone5s.. It would be great if the developer can create a new version that support Jabra Extreme2...Version: 1.8

Not doing what it advertisedIt's not even giving me the option of finding my Bluetooth, which is why I downloaded the app in the first place..Version: 1.7

Still not sure what this app is supposed to doThis app contains a manual for many devices though it seems to be in complete. App settings are greyed out. No real function that I can see except to save your current location which is a phone feature really and not an app or Jabra freeway feature..Version: 2.1

Doesn't have Jabra Pulse?Doesn't have all models of Jabra earbuds. Why waste my time zzz..Version: 2.1

Geo tagging doesn't workI have the Tour speakerphone. The Jabra and my phone say connected, but this app still shows that I am somewhere from yesterday. Can't count on it finding where your car really is! Also, it has never worked with an iPhone 5s. It is marginal on the iPhone 6..Version: 2.1

MehNothing useful except for the manual. The two times I lost my ear piece the "find my Jabra" didn't work. Great at telling me where I was though #fail.Version: 2.10

Connectivity issues continueThe revision to the app has not resolved issues with the iPhone 8+. Headset drops in and out of connection, Jabra assist will not run, no announcements..Version: 2.13

UselessUtterly useless..Version: 2.9.4

It's OKI have not found much use for this it may be still improving the overall experience of the Bluetooth but as far as user interaction you see how much battery life you have and if you lose your Bluetooth you're able to find it by turning the a sound the Bluetooth makes there's one feature that I would love to use the manuals area but it will not load it always says something went wrong have my Bluetooth and the app installed for over a week I thought it would fix itself but has not yet.Version: 2.8

New Apple update earpiece doesn’t workGot the new update for my iPhone and now I am unable to use my earpiece to make phone calls. I have to say hey Siri Ron my phone to make calls. I like this earpiece, but probably going to have to start using AirPods now..Version: 2.13

It doesn't show my modelYou need to update your app so that it shows instructions for ALL models,for example my Jabra BT2046 Is not shown and it's not letting me pair my new earphones to my iPhone 4s.Version: 2.11.6

?The only thing that works is the device manual. Why release something that doesn't work..Version: 2.1

Sorry but Jabra are utter 💩Not only is my Freeway a pile of rubbish which doesn’t understand English accents, even when I say “baddery” in my best American accent, but this app is also pointless, I can’t check my firmware nor update it. Having said that, they haven’t worked on the firmware for over a year anyway so it seems they just don’t care about existing customers. They seem to spend more money on marketing..Version: 2.11.5

Won’t read my messagesMain feature I need and it just refuses to work..Version: 2.11.4

Kane's assistApp just doesn't do much!.Version: 2.1

What’s exactly is the point of this App?I can’t really see what the point of this App is? You can’t actually change any settings of the talk 45 using it other than enabling the option to playback your messages..Version: 2.13

Jabra deviceI have problems with this device, it doesn't connect at all , I waste my money.Version: 2.10


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