- 82.3LEGITIMACY SCORE
- 85.3SAFETY SCORE
- 4+CONTENT RATING
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BlueParrott App Complaints & User Negative Comments 2024
BlueParrott app received 55 complaints, negative comments and reviews by users. Have you ever had a bad experience using BlueParrott? Can you share your negative thoughts about blueparrott?
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BlueParrott for Negative User Reviews
✓ Need better appApp is worthless. Doesn’t do anything I can’t already do on my phone it’s self.Version: 3.5.22
✓ Can not register / does not recognize the latest 550 modelWhat kind of company releases a new headset model without updating the app to include it.Version: 3.4.18
✓ Where’s the firmware updateI downloaded the app only to do the firmware update of the 450, but I can’t even find that feature in the app.Version: 3.9.12.45
✓ Bad！Cant register! App have bug, didn't work!.Version: 1.0.96
✓ I'd love to love it but.....I wish I could love this app but currently it isn't working on my iPhone 5 - both hubby and I have the Blue Parrot B250 XT+ headsets, he has a Samsung G5 and the app works perfect for him - I can hear him in the walkie talkie mode but he can't hear me - nor does the push to talk feature work on my phone - so I have to give a great big zero for the iPhone 5 but would give it a 5 star rating for the Samsung G5!.Version: 2.0.142
✓ WarningDo not download this app malfunction. Can’t use my headphones anymore after downloading it. Going to return..Version: 3.11.9.68
✓ TryingSo developers , I got the 550- because the 350x was hurting my ears- I downloaded the blue parrot app- for some reason with this headset and the previous one everytime I go to setup the blue parrot button in the app it disconnects and reconnects and continues the process- I’m trying to troubleshoot but we will see!.Version: 3.9.12.45
✓ What’s the pointThe app is completely useless. It does nothing to make the experience better. Just another app to track your movements.Version: 3.5.22
✓ App works poorlyApp works poorly.Version: 3.5.22
✓ AlbaniaIm in usa and cant change country.Version: 3.9.4.37
✓ Useless Just Like The HeadsetJunk.Brand new and won't charge past 10 min. Won't stay connected to phone. Tried to exchange it as faulty which it is and according to Support it is against company policy apparently..Version: 3.9.12.45
✓ Overpriced, Crap AppBought the headset s650-XT for the use of trucking but can’t even update it because the app is absolute garbage. Update fails the transfer every time and also crashes the other half of the time. Imagine charging $300 for a headset that can’t update. Absolutely pathetic, I hope this company goes under with this type of business model. Never buying a blue parrot ever again..Version: 3.11.9.68
✓ Dumbest app in the worldIt takes up space in your phone for literally just a manual (barely) that you can find online in 2 seconds. It’s an app designed for you to see ads for other apps. Unnecessary..Version: 3.10.3.54
✓ This App is TrashSimply because this app is so below standard I will return this headset. This app says a lot about BlueParrott and they are simply using parts available to create the headset which means their are other companies using the same parts in their headsets and selling it for a lot cheaper. This is trash fire your dev team. Just poor dev with no thought and qa trash trash trash - headset is ok.Version: 3.10.3.54
✓ Junk appThis app it’s useless you can’t Connect your headphones Junky app.Version: 3.6.26
✓ Great idea, but flawed....It's great to configure headset, provide pairing information, talk to other users with the same headset, and store the user manual. However I own the 350, and am unable to configure the parrot button- which was one of the reasons I picked up the headset to begin with. Another great feature is being able to configure how much sound is required to activate the mic, so you can cruise with your windows down and not have it kick on the mic. Especially useful when dictating or giving Siri voice commands. I use an iPhone 6 Plus..Version: 2.0.142
✓ Worst app ever!!Just bought my B650-XT headset after reading many reviews online. The Blue Parrot button tells me to download the app to configure my headset. I did and the app is just worthless. No real information on how to use the headset. I cannot hands-free dial, etc. Worthless!!!.Version: 3.12.1.70
✓ TrashThe app continuously crashes. I’ve tried to update the firmware multiple times. App just hangs and doesn’t go anywhere..Version: 3.11.9.68
✓ S650This is the worst headset I have ever purchased. The updater for pc, Mac, & iPhone crashes. I might just run it over with my tractor tires..Version: 3.11.9.68
✓ Poor construction and unreliable!I have bought two 550’s now and for the price I have paid these should have lasted longer than six months. The last headset which I purchased less than two months ago will now register my voice through the mic anymore. Connectivity is an issue as well and the speaker is extremely bad. It sounds like an old blown out midrange speaker from an old car stereo. Very dissatisfied with this product and will not be buying from your company again!!.Version: 3.10.3.54
✓ Poor softwareConsidering the price of the headset I was expecting software that, you know, worked. I have a B450-XT which is a nice headset but I cannot get the software to sync up. It says the headphone is not connected when clearly it is since I am using it to make calls.I am unable to update firmware or really do anything with the headset via my iphone 13..Version: 3.10.3.54
✓ User UNfriendlyComfort: Poor Mic Quality: Very good Speaker quality: Good Battery duration/shift: Excellent Robo calls after registering: OFF THE CHAIN. Coincidence???? Sure Parrot button functionality: Beyond stupid Setup is absolute garbage and changing it to different GPS’s and appliances is not worth the hassle If you have loyalty points at the truck stop it’s still not worth it. Get the lot lizard instead. I’d sell mine for $20.Version: 3.10.3.54
✓ CrashesThis app is absolute trash. $200+ for headsets and the app constantly crashes. Can’t even update the firmware cause after it supposedly “Downloads the update” all I get is a blank white screen and then the app crashes. This is garbage. The whole team needs to be fired..Version: 3.11.9.68
✓ App does nothingThe only the app lets you do is program BP button. You cannot update your headsets firm/soft ware. The main menu only has three options which voice record and connection. Definitely not user friendly, not well designed at all..Version: 3.9.1.34
✓ TerribleApp doesn't work. Can't register so app won't work. Very disappointed.Version: 2.0.151
✓ 835 txtWill not let you get features , as advertised... bad voice response.. bad reception.. can not understand what anyone is saying with their volume and headset all the way up! Dissatisfied with unit after paying a lot can’t get updates o connections.Version: 3.5.22
✓ Does not workDo not support B350-XT II.Version: 3.11.9.68
✓ Firmware updatesNeed to make it where we can update the firmware and change the features like we can when we hook it up to a laptop. I only use Apple products and it’s a hassle to check the firmware and adjust the settings like we should be able to via the app..Version: 3.6.26
✓ Overpriced junkIt has more glitches and caveats than a cat having a seizure and getting the app to sync to the headset is infuriating as it will never happen… I literally ended up using my headphones instead. It doesn’t even answer phone calls which is the whole point of having a headset if it’s been on standby for a long time.Version: 3.11.9.68
✓ Losing connectionMy s650-xt Keep losing call disconnecting I’m very frustrating & mind-boggling.Version: 3.11.9.68
✓ Ok headset, poor app (B350 version 2)Not only is the app virtually useless like others have reviewed but after I downloaded the app on both phones (I keep two carriers to ensure coverage in remote locations) the headset started rejecting either of the phone constantly. They’ve both iPhones, both updated and I never had the problem before downloading the app. Now, even after I’ve deleted it, I get distorted audio whenever the screen on my second phone comes on, even if there’s no call or music on the second phone. If I simply tap the screen to unlock it, the audio from phone 1 gets choppy..Version: 3.9.4.37
✓ App is TrashTrash.Version: 3.11.9.68
✓ Extremely disappointedI purchased the 550 model and as many have already said, you can’t program the Blue Parrot button because the app won’t recognize that headset is properly connected. I can make and receive calls just fine, but I expect to get the functionality I’m paying for!.Version: 3.11.9.68
✓ JunkWon’t update firmware keeps failing..Version: 3.11.9.68
✓ This company needs new managementSad very sad indeed.Version: 3.9.12.45
✓ Not bad for free appThe app is simple to pick up and start using. It's a lot like regular text window except it's voice recordings instead of chat bubbles. As my wife pointed out, you can already do this from the text screen on iPhone. I will say the benefits are that the ptt key is bigger and more convenient, the voice quality seems better, and you don't have to choose to keep msgs or they disappear like the default iPhone voice chat. I don't have or use BP headsets so can't really comment on that part..Version: 2.0.173
✓ The great and the ugly of the B450XTThe headset functions very well overall but there are two areas that are unacceptable for a headset in the $150-$200 range. First, it’s likely that you’ll lose a call when you try to answer it when it’s been in standby mode for a while. Also, even when connected to Bluetooth, if it’s been in standby mode you have to go to your Bluetooth settings in your phone and select the B450 (keep in mind, it shows as being connected)before you can answer a call or listen to music. My other issue is the weak construction of the headband. The end opposite the electronics has a lightly cushioned pad that swivels for a comfortable fit, and it does work until it falls apart. That swivel is held together with 4 tiny screws that aren’t strong enough to hold it together and it just falls into pieces. Even Gorilla Glue won’t hold it after it fails. Poor design folks! True, I’m not a trucker who puts it on and never removes it thru the day but I am in transportation and my job is much easier to do handsfree and that’s why I spent what I did. I still use it but it’s frustrating when something in that price range falls apart within 6 months..Version: 3.5.22
✓ UselessCan’t update firmware through this app , I’ve had no success and the app says the update will take 20 minutes, why that long?.Version: 3.10.3.54
✓ UselessDoesnt support bluetoothfirmware updates for the ct400 that i just bought brand new.Version: 3.10.3.54
✓ Horrible app horrible customer service!!!I have 650 it gets disconnected it cant update gets errors this is not even cheap how can I sue this company !!!.Version: 3.11.9.68
✓ Doesn’t detect my headsetDespite being connected and working with my phone, this app does not detect the headset to update it.Version: 3.11.9.68
✓ Very happyI am on my 3rd one. The first 2 lasted a long time and the only reason I had to buy the 3rd one is a waitress spilled soda on my last one and it started to work bad low vol when I talked. But very happy with my sets now going to try the app to get more out of my headset.Version: 3.6.26
✓ WhateverCouldn’t register you get 0 rating.Version: 3.3.12
✓ Not impressedI'm giving a one star due to the app keeps crashing when tiring to change the parrott button function. Update the app. Do this and receive more stars.Version: 2.0.151
✓ Useless app but is required to use product to its full useTitle.Version: 3.10.3.54
✓ Update aren’t workingOn the latest version of iOS this app just shows a blank screen after downloading the firmware. So I’m unable to update the device..Version: 3.11.9.68
✓ Include firmware updates via devicePlease add the functionality to update and upload the firmware via iOS.Version: 3.6.26
✓ UselessThis app in 100% useless. Want a way to make it worth something? Make it so that the headset can be updated through the app instead of having to plug it into a computer. It's 2019, get with the times please..Version: 3.5.22
✓ UnstableKeeps crashing when trying to update from iPhone 11 Pro Max. If it doesn’t crash, when it gets to end of the update process, it aborts and says that there was a loader error. Called BlueParrott (Jabra) they say, not there problem, because this is a third party app. Was told to use a computer to update. Part of the reason why I bought my headset was so I could update without a computer 👎 definitely would not recommend headset or app👎👎.Version: 3.11.9.68
✓ See the battery status.Click and hold on any app on your screen. Select “edit Home Screen” then click the plus(+) symbol on the upper left corner. Than scroll down until you see the “batteries” select button and click it. There you’ll see the widget to add on your Home Screen that shows the percentage of the battery to any device you have currently hooked up to your iPhone..Version: 3.11.9.68
✓ S 650 XT garbageAlways disconnecting and all problems mentioned above, I didn’t believe on all complaints in reviews now I understand why.Version: 3.11.9.68
✓ Crashes when you updateIt crashes when you try to update the firmware for head set.Version: 3.11.9.68
✓ Missing model numberI just received a BlueParrott B250-XTS as a gift and it is not displayed as an option on the product list. There’s the XT and XT+… But no XTS. Could really use the headset while driving..Version: 3.10.3.54
✓ There goes support for overpriced junkJust like any other company out there, they are good for a while and then they take your money and don’t support their junk Way to go BlueParrot!.Version: 3.11.9.68
✓ Shouldn’t need an app for thisIt does what is says on the tin. Putting one star because I paid $80 for a Bluetooth earpiece that makes me download yet another stupid app (that probably harvests my data) just to make the button on the side mute the mic which is what it should do right out of the box..Version: 3.12.1.70
🙂 BlueParrott Positive Reviews
BlueParrott works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact BlueParrott.
⛔ BlueParrott Problems
