Easy Contacts. App Negative ReviewsLSM Apps

Easy Contacts. Negative Reviews

4.3
4.34263 star

Total 76 Negative Reviews

Easy Contacts. App Complaints & User Negative Comments 2024

Easy Contacts. app received 76 complaints, negative comments and reviews by users. Have you ever had a bad experience using Easy Contacts.? Can you share your negative thoughts about easy contacts.?

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Easy Contacts. for Negative User Reviews

App stopped working - DONT BUY!!!So it no longer holds any of my contacts and the help function crashes every time. And the website has NO useful info on it. And I upgraded to Pro to see if that helped. Just burnt $9 for nothing, it seems... Just realised it is 2years since last update. Should have looked here before paying my $$$. I’m guessing the update to IOS 14 has put paid to this app forever.Version: 11.2

Upgrade disasterUsed this app for years and it did everything I needed. Synchronised with Apple Contacts, set up groups and searched great. Suddenly there pops up a message “Update 11.2 available Download now” and screws up my Pro Version 11.3! Now it does not load correctly nor synchronise at all. Practically useless to me now. Emailed developer twice about it with no response. May work fine if you do not already have the app but beware of any update!.Version: 11.2

Phone has problemsWhy do I have so much trouble with my phone? My battery will only stay charged 45 minutes and I don’t keep on all the time Keep off when to go places because it will loosen power. I have only got less than then 2months. I ask if they sold me a used phone. The answer was no but everyone I talk to leave on all the time and only charge at night. I ask for a new battery 🎶and was told to buy one. It is your responsibility to get me one. I paid for the phone and should not have to pay for a battery.Version: 16.1

DO NOT DOWNLOAD OUR SUBSCRIBEBought this app a few years ago and really liked it. Started using it again and now they are asking to purchase again. I did anyways, and the app is broken with no support. Don't waste your money! Abandonware..Version: 11.2

Not as advertised at allAlmost none of critical functions for managing contacts advertised in screenshots is available. A simple contact manager that raises serious concerns since share your contacts with its developer!.Version: 16.3

No impressedDownloaded it today, set up new account, logged on gave it access to my contacts and noting loaded.... Also every time I open it tells me “New version avaliable” but there isn’t. Got fed up after 5 mins and uninstalled,.Version: 11.2

Cleaned up a lot but lost or merged many good contacts tooMy various Macs were duplicating contacts over and over taking my 1500+ contacts to tens of thousands. Nothing Apple offered could stop it or fix it. This app seemed to have what I needed. But it too failed in specific ways. Yes it got rid of most but not all duplicates. However it also combined hundreds of names and also simply deleted many contacts I can never get back. For example it deleted every family member of mine with the same last name. My kids, wife and extended relatives were wiped out. Also some people with my last name I’m not related to. And this happed to every other last name match. I must know 50 unrelated smith’s for example. It combined a few but deleted most of the others. I deleted the app and now have to try and find hard copies of all those lost contacts. Worse is I use the Notes section extensively with all kinds of professional and personal data that can never be recovered..Version: 11.2

App has downgradedUsed to be the perfect contacts app, but deteriorated and not maintained. I paid for a pro version years ago and no useless. Utter disappointing especially used it alot for birthday reminders and cleaning my contacts!.Version: 11.2

AnnoyedDownloaded this app to clean up the contacts from my old phone only to find out- after all the set up, which took longer than it should have- that I’m only allowed to delete 10 contacts for free. Wasted my time!! Deleted..Version: 9.0.3

I don’t like itIt has the capacity for groups but it can neither gather these from Apple Contacts or give them to Apple Contacts. It will find duplicates of email addresses or phone numbers but if they were intended (say husband and wife) it keeps notifying you of the duplication. All in all, not a great deal of use..Version: 9.0.3

Broken on iOS11When updating photos the app crashes. Fix please..Version: 8.2

DisappointedPurchased the app in the hope of sorting out my contacts. The only problem is that it crashes every time I try to use it. Contacted support - no response. Waste of money so cancelled the purchase..Version: 9.0.3

Lost all contacts and no support providedVery poor.Version: 11.2

Nearly goodFrom the reviews and description I thought this was what I wanted. I just wanted to create a group of about 40 phone numbers to create a close group message about the birth of our son. While creating the group, adding contacts revealed random selection of some emails, some plain contacts and others where some were both email and phone. I am not prepared to go through all that setup to find out I had unknowingly emailed some who never check emails. The app presents contacts with a more arrow on the right that seems like what I want for choosing the contact method, but donuts! Do developers put themselves in others shoes when designing apps? Thanks for the effort guys. Happy to try again once you've fixed the basics..Version: 9.0.3

Doesn’t work. Crashes iPhoneAfter numerous crashes of my iPhone and three attempts to get even one response from their tech support I have given up. I paid the upgrade price hoping that would work and it did not. I didn’t want a refund, I just wanted it to work so I emailed them them about the troubles I was having. When I didn’t hear back I emailed again several days later. No response. Then emailed again and another time after that with no response. I can’t believe in this day and age that I did not get even one reply to three separate emails. Steer clear from this one..Version: 9.0.3

Year sevenHi what are you up to today let me know what you want to do today let me know what time do you want to pop around by 2 o’clock, see you then I will contact you when you contact see you soon year 7 from Port hacking high school.Version: 16.1

Do not getThis app is useless, even after upgrading to the pro version and I want my money back. I have tried to back up my contacts many times and it gets half way through an crashes. Meaning my contact are not safe as advertised. Please refund my iTunes account.Version: 6.7

Beware, and avoid at all costsInstalled the free version which within seconds deleted over 600 of my contacts without any warning. It’s left me with just 52 contacts. Because they’re deleted from iCloud too they’ve also been stripped from my iPhone. Avoid this at all costs..Version: 9.5

AwefulDeleting it... doesn't work... crashes all the time. Sent a feedback. No one contacted to fix so bye bye !b!.Version: 8.2

App CrashesCannot get past the initial step of creating an email account. Tried it 3 times. When trying to login, the app crashes and closes out..Version: 11.2

DisappointingDoesn’t show contacts, I can’t access customer support, tells me there is a new version but there isn’t. I’d like a refund.Version: 11.2

DEAD APP!This app appears to be dead, as in no longer supported, no longer updated. Whenever I try to use it, I get a message stating that it has been updated, leading me to the App Store, which only has me open the same app I already have, which then tells me it has been updated, leading me to the App Store, which has me open the same app I already have…endless loop, endless loop, endless loop… It’s dead..Version: 11.2

UselessTerrible.Version: 11.2

All information wiped offI updated the app today after getting an update message and it is now totally blank. All my information, contacts, addresses, phone numbers everything, gone. Having scrolled through reviews I see it has happened to others and, like myself, no acknowledgement or help coming from the designer/company. Beware.Version: 11.2

Scam!!I bought their "pro" versions of their other apps a while back. Just recently went to do some cleanup and realized they are forcing their customers to pay again with a "subscription". They are also forcing their paying customers to get an account with them..Version: 8.2

HorrrribleThe absolute worst ap ever! Doesn’t tell you that if you delete a contact out of the ap, it deletes it off your phone! Took me hours to figure out how to restore them. For those iPhone users who lost your contacts: log into iCloud on a computer, click account settings, under advanced select restore contacts. Restoring my iPhone to the last iCloud backup had not fixed it. This is the only thing that worked..Version: 11.2

Contacts didn’t loadInstalled app but no contacts appear, help from the website didn’t work.Version: 11.2

Waste of money app doesn’t workI can’t even import my current contact list in they want me to add all my contacts again through the app.Version: 11.2

Keep away from this !!!Paid for the upgrade and all worked fine then update 11.2 came along and it’s not worked since all contacts gone good job l kept a backup. Don’t waste your money. This was very good when it worked..Version: 11.2

Upgrade killed appMade me upgrade app then it won't start. Had to reinstall and lost all my groups!.Version: 7.0

TerribleThis app deleted all my contacts and so I contacted support in a panic but heard nothing for an entire day so I paid $4.99 for a subscription specifically to access the backup feature because before all my contacts deleted I saw it initiate and complete a backup, I just couldn’t figure out where it went or how to find it, and the worst part is I still don’t know! I have no idea how to locate the backup of my contacts because apparently when you pay almost five bucks literally NOTHING CHANGES nothing! No additional features or options or anything. Just five less dollars in my pocket and no contacts. Maybe this is a sign from the universe or something...wow that’s actually rather poetic...I still want my money back, but I’ll consider the lesson, thanks universe!.Version: 11.2

Non fiableL’application efface les groupes que tu crées a chaque jours donc impossible de garder ces contacts trier.Version: 16.0

Does not work with new IOS do not buyDoes not work at all with new iOS.Version: 11.2

Just wants your dataWill ask your account access then it will say 10 contacts only.Version: 8.2

Features broken and NO tech supportI can not recommend this app due to the broken functionality of many key features. I am running the latest iPadOS 13.4 on a 2019 iPad Pro. The major issue I’m having is with the filtering tab, where the app filters contacts by specific fields and/or ranges. For example - show me all contacts without email addresses. The entire page of different filters do not work. Any filter you choose, does absolutely nothing. It just freezes. I emailed the developer twice over a month long period and never received a response. By looking at the other reviews, it appears that others also can’t get response either. If you are a developer, collect money from customers ($4.99 in my case) and have no plans on fixing bugs or communicating with your paying customers, do the right thing and remove your app from the App Store, rather than ripping people off. Thank you..Version: 11.2

Très bienJe vous recommande.Version: 16.1

Doesn’t work anymoreThis app stopped working I cannot restore my pro purchase.Version: 11.2

Program not workingThe program is not working and I continue to get error messages. I purchased this app several years ago and it worked great at the time. For some reason, I am unable to get it to work now. Anytime I try to contact support, FAQ orSuggest feedback, I consistently get an error message. I have chosen the correct account, as it shows me I have over 700 contacts, yet none are showing up..Version: 11.2

Used to love itI have used this app for a long time, but recently have had issues. It won't text a contact info, and now it no longer lists the business name under the contact name. This was one of the main reasons I liked this app and it seems to be gone with the update. Very disappointing..Version: 9.0.3

No longer worksAll contacts have suddenly disappeared. Keeps coming up with a message that there is an update, when there isn't. Functions have also disappeared despite having paid for Pro version, so no "Tools" so can't restore data. Support is useless. Have now deleted App..Version: 11.2

This app sucks!No support for the app, won’t update and app is very glitchy. Shuts down all the time..Version: 11.2

Deletes contacts like its possessedThis application seemed great initially as it swiftly deleted all the duplicate contacts in my address book with ease. Then I noticed some contacts started statistic that I had just talked to/texted including favorites like my wife and brother. Had to restore my phone to before the app download. Updated to newest update and have another try. Again app had negative impact on hands free functions that have resolved since deleting the app. I tried to give them as chance and reached out immediately upon first issue but has been several days and still no response. I use my phone for work at times so this was unacceptable..Version: 8.2

Lost all my contactsI have been using simpler for a few years and just recently lost all my apps. Tried everything to get them back and to even start over but the program does not seem to be working and I can’t even get the app to update. Now I have to try and rebuild all of my contacts. Tried to contact support but they do not respond. Don’t waist your money, even the free version isn’t worth it. I don’t recommend this app.Version: 11.2

Disaster! DO NOT USE THIS APP. IT WILL RUIN YOU!!!I used it to merge duplicate contacts. It did merge them, but now everyone’s middle initial was added to their last names. So now all names are sorted by middle initial, which is useless. I am trying to get it to undo the changes, but it keeps failing. It also made contact info unreadable in Outlook on my laptop. I have thousands of contacts. This is a nightmare! And none of the user support links in the app work! I NEED HELP TO RESTORE MY LIFE. And as someone else noted in their review, I keep getting a notification to upgrade the software, but it just takes me to the App Store page where the latest update was last year. I only bought the app a week ago..Version: 11.2

ForI like this app.Version: 16.2

Won’t workCrashes after creation of password, every time. I can find no reason for this at my end. Too bad because it could’ve been a useful app..Version: 11.2

No longer worksSeems to have stopped working, no contacts found, unable to contact support? Deleted and reinstalled but still not working..Version: 11.2

Yeah...no.So, I check out the reviews & the last time an app was updated before trying it out. Thought I’d give Simpler a go. Not happening. After trying numerous times to create an account & having the app crash each & every time, I’m done. Tried the old delete & re-download trick. Nada. Be aware, folks. I’m glad it works for some re the various glowing reviews, but I don’t have the time or the patience. Needed a client contact management sooner as opposed to later..Version: 11.2

Cannot restore paid subscriptionThere is no direct email to reach this developer. I submitted a support request using their online form but so far reaching out to this developer is proving to be tricky and annoying. It’s nearly 2 days since I reached out to them but no response. I raised a support ticket with apple as well but I am still unable to use the premium features that I paid for. What worries me is that as a paid subscriber, I cannot get a prompt response..Version: 11.2

Cant even access half of the content anymore...For the past few months I have intermittently tried to get the app working to show my contacts that have all seemed to disappear. It’s constantly asking me to upgrade even though I’ve restored my purchases and then it’s asking me to do an update which just takes me to the App Store. Very frustrated and looking for an alternative application or software to this. Would not recommend..Version: 11.2

Dont touch this appOut of date - can’t contact developers as it says not recognised - paid for full program - doesn’t recognise any contacts and heaps of broken links - this should be picked up and removed from App Store or the ability to pay removed.Version: 11.2

Non-existent customer serviceUnfortunately you have gone from an app where two or three years ago your customer service was very responsive to now you never ever reply. It’s always the same once apps get your money in they disappear.Version: 11.2

Terrible SupportI loved this app and used it for years, but over the last few months it kept notifying me that I needed to update, but to an earlier version! I continued to get this alert even if I clicked on the update. I sent two emails to Support about this, but no one responded. Then a few days ago as I was adding a new contact, suddenly all my contacts disappeared. I couldn’t get them back, although they’re still in my native iPhone contacts. The Help files didn’t help. I again sent emails for support, but again no one responded. I give up..Version: 11.2

Too much money$7.00 to delete contacts, huge pass. So many free apps that do the same thing..Version: 11.2

Simpler contact managerDoes not work - completely useless. Don’t be duped.Version: 11.2

This application crashes- and has a bunch of namesAt one point tried to use this application under a different name today when I tried to download a contact manager for my iOS simpler came up ultimately it was another program name that had the same data in it from before it crashed before and it crashed again today it was unusable on both my iPad and my iPhone neither one was able to run the application..Version: 8.2

UselessI’ve used this app for years and loved it- the ability to send out group emails. It started prompting me to update to a newer version, but didn’t update. Just the other day, it showed no contacts- all disappeared! I paid the $5 to upgrade to Pro, downloaded and still no contacts. There’s no way to import my contacts! I tried contacting support and an error message comes up. I’m still getting the prompt to upgrade when I open it, with the same results as before. Don’t waste your money on this app!!!.Version: 11.2

Developers don’t respond to support emailsThis application is generally OK but the auto backup feature (which requires a subscription of approximately $20 a year) doesn’t work, the subscription pricing / inclusions structure is confusing and the developers haven’t responded to numerous emails requesting advice and support on these issues..Version: 9.5

Latest Updated Fixed What Exactly?I have used this in the past. I LOVED it - key word here, love in the past tense. About six months ago, after previously deleting it, I redownloaded this app and decided to try again. My problem is, I can’t add birthdays to my contacts. I can do first, middle, and last name, but as soon as I press the “add birthday” option, the “done” button disappears therefore NOT allowing me to save the progress. I just updated about two minutes ago. I thought maybe that would fix the problem. After all, I couldn’t be the only one having that problem, right? Well, I was wrong! It did NOT fix it. So here’s the deal, if the problem is not fixed, if I continue to have trouble saving the “birthdays” options to my contacts, I will be forced to delete and go elsewhere. Please do Not waste your time on this! Honestly, handwriting your contact info down would be a lot easier, faster, and reliable..Version: 9.5

AwfulThis app charged me nearly 10 pounds for a yearly subscription that renews automatically. Absolute rip off. And this is after paying for the app on the app store. Not only that, but it doesn't include all features. This is a scam. This app has even deleted important contacts. Avoid..Version: 8.2

Used to be goodDoes not work at all under IOS 14. No responses at all from developer in terms of support on this. May be abandonware..Version: 11.2

My early opinionOverly complicated and long winded to an extent, especially as I am working on a laptop. This results in a too rapid response to my attempts at typing on an onscreen keyboard. OK, my AGE (84) is a factor, one which ,STRANGELY, requires a SLOWER response to obviate the problem..Version: 11.2

Be VERY Careful - they pull your contacts immediatelyI downloaded the Ap to look to review it prior to making a decision and immediately received a X# of contacts uploaded with no option to reverse. When I went into their privacy policy and selected the link to contact them to reverse it did not work and then I tried the email they provide as a contact to reverse and it bounced back! I had to scout my several 1000 contacts to see where I could have info that was vulnerable and had to spend hours changing logins and passwords..Version: 15.0

Unbelievably poorly developed productTo this day we have been unable to load contacts into the system. Support is non existent. Every time I go to the faq or support section of the app, I get a cryptic message about not configuring user voice. My wife purchased the $4.99 upgrade, out of frustration, which was charged, and we never got the upgrade. I have been in IT for over 30 years and so can’t comprehend how anyone could possibly bring something this bad to market..Version: 11.2

Difficult and confusingCouldn’t get this app to work at all. It wouldn’t update and support was never available..Version: 11.2

Abandonned appAbandonned app.Version: 11.2

Didn’t Update with iOS 14-Now Just EmptyLike a previous reviewer, I tried opening this app after updating my iOS (in this case to iOS 14), and now all of my contacts are gone. I tried emailing the developer and didn’t hear back. I followed the support instructions to hit the BUY button again to restore my previous purchase for Pro, but instead of restoring my previous purchase, it just charged me again. With No Update or Change! I’m very disappointed in this app. Luckily, my Apple Contacts app wasn’t affected..Version: 11.2

The App doesn’t let me ask Questions or see FAQIt always comes up with “error… The UserVoice couldn’t be configured properly”. I don’t even know what that means. This message has come up with every version, no matter which iOS I on. (14.4 now) This is frustrating. Now it telling me I have zero Contacts. Can’t get any response from Support. (Emailed them separately from the App, which wouldn’t permit that because: “ The UserVoice couldn’t be configured properly.”.Version: 11.2

Broken. DO NOT USE IT. Does not deliver any functionalityDoes not load my contacts. Will not do ANYTHING it promises. Basically just takes your money and runs. I complained to Apple, they say ‘app does not qualify for a refund’. Such a ripoff. I’m frankly very very shocked how this is allowed to exist..Version: 11.2

Better than many othersSome other similar to this apps crash and never merge the contacts or mix contacts details that shouldn't be mixed..Version: 16.1

Data won’t readCan’t read address book since upgrade iOS iPhone 12 Pro.Version: 11.2

DisappointedDoes simpler have an expiry date? Ive had it for several years no problems but today I’ve just been on to my iPad to write out some cards and all my contacts are gone, it’s an empty folder, likewise on my iPhone, both are connected to each other. I’ve lost all my family addresses and phone numbers over night..Version: 11.2

Group Emails are annoyingEvery time you open an email in a group Simpler have put in an advert for themselves which you have to delete, which is a bit much for a paid product..Version: 8.2

RIP OFF!!!Mail 2 Groups fails to tell you it doesn't do ANYTHING without buying at least 2 other apps - for $12.75 each (you only see the price as its downloading, which I stopped, so now "Mail 2" is useless and I paid $12.75 for it. I assumed Apple checked what's in its APP Store but must not. You can email to groups using "contacts" Don't buy anything from SIMPLER - it makes Everything into a huge expensive mess - USELESS !!! BTW - I rate it 0 stars, but I think you have to give it at least 1 star to write a review..Version: 8.2

All my contacts disappearedOne day I went to look for a contact address, rather than just using the contact through a new email or text, to discover their were no contacts in my simpler app!.Version: 11.2

Do not buy, do not useThere’s a button that pops up automatically give them five stars. This is how they’ve gotten most of their reviews. When you use the free version and you want to delete more than 10 contacts it prompts you to buy the software. If you click the button to buy it it immediately charges your account $10 as a subscription. It will automatically renew if you don’t go in and shut it off. The 3.99 version may or may not have this feature. There is no indication of how much they’re going to charge you before they charge you $10. That’s a crazy amount of money in a very sneaky way in order to delete a few contacts. I’m deleting the app and I will not use it anymore..Version: 9.0.3


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