EToro: Investing Made Social Negative Reviews

EToro: Investing made social App Complaints & User Negative Comments 2024

EToro: Investing made social app received 114 complaints, negative comments and reviews by users. Have you ever had a bad experience using EToro: Investing made social? Can you share your negative thoughts about etoro: investing made social?

EToro: Investing made social for Negative User Reviews

✓ Basic but a good starting point, not for day tradingThis app has a good base and is likely sufficient for the long term holder of stock or for crypto investment in popular choices. So it’s a good starting point. However the selection of crypto is far from comprehensive and the stock trading is subject to market opening and closing times even to close a position which seems unnecessary. And as you get into it - even though 0% commission is advertised - there is a built in commission higher than the rates of some other apps when you buy a stock. And I’m unsure of the sell point but I suspect there is a minor commission at exit as well. However given the above it’s not a great platform for day trades which rely on minute percentages to churn a profit. Also there are bugs with the charts which if you use them, come up blank except for when you’re touching the screen which is annoying. So the app has bugs as well that could improve. All in all - there’s better out there but this is a good place to start and learn your ropes. Copy investing is a great feature as well but not one without complications..AnkitsehgalVersion: 316.0.0

✓ Poor crypto handling and bad ratesI have been bouncing around platforms since the start of the recent bull run; being new to crypto and trying to find a site i am going to settle with. I got on etoro for the aspect of “copy trading” which is a good concept and well executed; so good for a low security/ long term. But i quickly realized the sight wasnt for me when the buying rate of a stock is consistently 5-8% above the shown price ON ETORO. The process of withdrawaling funds is painful, with a week of inactivity on the funds needed to move to a bank. And with 20 steps to transfer funds out. It’s obvious that the sight makes it excruciatingly difficult to transfer something out. First you get a poorly designed app, make a specified wallet for the crypto, jerry rig yourself to be back in etoro through the wallet hosting app. And now im at a point; multiple hours in, where i still cannot find away to transfer crypto out. Its a terrible platform if you are getting started, with high rates and wacky accessibility. Though, No potential issues with longevity besides security concern, taking in to consideration that the platform is clearly not standing on good ground cryptography wise.Lucas mendocadokeVersion: 320.0.0

✓ ScammersMy husband and I opened an account and put in around $900 usd and then got our account closed as the credit card we used was under my name instead of my hubbys... over 2months we have been corresponding with various eToro staff who won’t reopen our account despite having all the documents they needed to verify us. So frustrating! Use a more professional platform for trading as these guys are a joke and their customer service is atrocious..JamesandamesVersion: 85.0.0

✓ Data miningI do believe etoro is a good exchange for I have been using it for a month now. There are some sketchy things I’d like to address about the app though. I believe they are stealing information from your other exchanges that you use. Sometimes when I open the app eToro automatically copied and pasted things I’ve had on my clipboard whenever I open the app which I find really strange. Sometimes they’ll even copy things from uphold and ledger if I was on the apps before opening the eToro app. Just putting this out there in case something shady happens with etoro and users funds. I looked on the internet for similar situations and not a lot of people are talking about this just a few Reddit posts..YoungSlimereVersion: 296.0.0

✓ Force closes constantlyApp constantly force closes. It happens every time I open the app and click anything, it happens back to back, it’s very annoying. I didn’t know how to find the sell button but luckily I was able to ask the community and many people had asked the same thing. Why is it so easy to see the buy button but not the sell button? The platform is not that user friendly. They collect the spreads on the buy which means as soon as you buy, you’re already negative. Funds deposited a week ago that have already left my bank account is still not available for withdrawal. I’m done..JakookieVersion: 320.0.0

✓ Confusion over execution/ differculty withdrawing moneyI recently opened an eToro account and funded via bank transfer. I then placed an order when markets were open and got a notification via the App that the order failed. So I placed the again and I got the same notification of failure. I then looked at the portfolio view and found that both trades were executed. Although, I only wanted the single execution I put this down to ‘first usage’. I then placed another order for a different stock and the order just sat pending for at least 15 minutes, during which time I. Kuldip fo nothing but sit an watch. It was finally executed but by this time I lost complete confidence in this platform. So I decide I’m going to close the positions and get my money back. Not so easy apparently, you have to wait several days to get your money back. I used several other platforms and never experienced any issues like this before. This was my experience of eToro and I for one do not recommend the platform..JOHNNYF03Version: 364.0.0

✓ Awful assistanceThe app by itself has no issue, but when we talk about the customer service it become terrible, I had a small problem where I was supposed to send my passport and other document, I did it, but they’re keeping me sending the same email where they ask to send all the informations but no one actually take care of it, it’s been already 3 weeks and half with my account blocked where I can’t buy or sell any stocks or even withdraw money from it They also don’t have a customer service phone number, it’s all via email that means that I’ll never get it done Thanks #etoro.Johnny_fxVersion: 346.0.0

✓ Stole all my moneyDon’t use!! They canceled my account - lost all my money. Told me they cannot access my account and to contact them. I have contacted them so many times - just rude emails back. They respond in public to day contact them - I do, rude and useless responses!!! Thieves and liers - don’t trust them!!! Dear developer - don’t reply to this review to contact you - I have so many times!!! You can contact me instead if you are honest and want to fix this!!!.ChCnAuVersion: 438.0.0

✓ Terrible customer serviceWhile a micro investing app might seem like a good idea if you do download it you best hope you don’t run into any issues requiring the customer service team. There is no contact number and so every time you type a response about your issue you get yet another brand new person who doesn’t read through the message thread and copies and pastes the standardised advice, that’s already been sent 3 times, that isn’t actually appropriate for your situation. All I wanted to do was change my address. I moved house this week and so all I have currently to prove my address is my lease. I sent that to eToro but apparently that isn’t good enough for them and they continue to insist on a utility bill despite explaining more than once it’ll be weeks before I have one of those and the tenancy agreement is all signed, legally binding and good enough for literally everybody else I’ve had to change address with. They’re now harping on at me that my account is at risk if I don’t verify when I literally can’t when they insist on it being a bill or bank statement that obviously is not sent out so quickly. Avoid and go for a micro investing app that cares about its customers instead..Cat15984Version: 378.0.0

✓ Terrible platformTheir interface is clunky and leaves a lot to be desired, the selection is lacking, and the transfer system completely defeats the purpose of crypto. Assets apparently take a week to settle before they can be transferred to the wallet (according to their own FAQ), which probably takes more time than that to process, then it says it can take a week to show up in the selected account. This is the exact opposite of how crypto is supposed to operate. Update: It’s now been a week and I still can’t transfer my crypto. Was trying to avoid the dip that’s currently happening, but because of how long they lock up your assets I’m now out a few hundred dollars I would have been able to save if this was an actual functioning app. Don’t waste your time or money. Use literally any other app.JllmnopVersion: 309.0.0

✓ It’s alrightIt’s alright. Everything works fine for me but I have seen people on the app complain. Using it on mobile may be stress for some people so if you can’t do whatever on your phone switch to the desktop or laptop and you should be fine. My real problem with this app is they are missing a lot of socks especially penny stocks (they don’t have any as they don’t support it) l and I have contacted the team before and no response... rude. Also sometimes the app crashes and freezes. Sometimes even logs you off midday for a while... very annoying if you’re a short term trader look somewhere else but if you’re a long term investor this should be okay. Nice layout and decent ppl using it. You can chat with others on the app the layout is similar to twitter. Although if you’re using it on mobile and click on someone’s profile you can’t go back as there isn’t a go back button so you lose where you were or which comment you were reading and have to start from top of the news page etc. I’m sure they’ll fix these small issues tho. Overall it’s a decent app and I’ll still use but I am looking into having a second app for penny stocks and possibly real crypto as this app only lets you buy the “underlying asset” not own the real thing..MollyannetoopakVersion: 296.0.0

✓ Frustrating experience with app and website when trying to deposit money first timeI have already completed the questions and get link “ confirm answers “ when click on that it disappears but it still doesnt let me deposit anything, it asks for completing questions again. App cant go back from asking to complete questions page and when i press back button it blinks but doesnt move. Not a very good first experience of deposit. It doesnt build confidence to be honest. Ur fee and charges are already much higher vs othrr platforms and the poor service/ tech issues on top will motivate people to look at other options. Hope u reduce ur fee and sort out the issues soon..Roger Delta SieraVersion: 164.0.0

✓ Good but could be betterOverall not bad. It would be better if charts were responsive and snappy like on Binance or Trading View apps. I really hate that trade sizes are pre-filled and its easy to accidentally confuse sell vs buy order as well as its easy to confuse inputting Units vs $ amount. The feeling I get is it’s intentionally done because the mistake will always benefit profit for eToro as errors will lead to much larger trades than intended.Arnold-TVersion: 493.0.0

✓ Scam promotions on a trash platformFirst complaint is the scam promotional offer of a $500 signup bonus after depositing and purchasing $5000 worth of crypto. They advertised this promotion without mentioning that you had to receive a direct invitation. On top of this scam bait, the platform crashes anytime cryptos go on a year or crash suddenly. Store was down for an entire day when Bitcoin crashed ~15%. There was no explanation or compensation for customers losses. There was not even a statement. They acted like it didn’t happen at all. The app is clunky to say the least, I would never have even given it a second look except for the obviously too-good-to-be-true promotional offer of $500 for a $5000 deposit. Truly crap company..Jbjohnson306Version: iOS App 311.0.0

✓ Ready, Set, FailI started using EToro recently and found the platform to be clean and easy to use. That is where the fun ends. It’s a free platform because they charge spread percentage in buys and sells. Today, Feb 23rd, their was a huge drop in Crypto. It dropped so much people might sell or buy the massive dips. Conveniently, EToro went offline the whole day. This seems to be a common occurrence and complaint among EToro users. So two things are happening here, they are technically incompetent or they are gaming the system to their benefit. The timing is beyond coincidence. I am a small fish and lost money and opportunities today. Serious people lost a whole lot more. When up and running again I will be closing my account out..AbadazzVersion: 309.0.0

✓ Currently down due to technical difficultiesBeen using the app for like a week. Treasury secretary yellen said something and btc flushed 18% I add some money to buy more, hassle hassle hassle. Had to delink then re-link my bank account prior to each deposit which didn’t help my entry. Few hours for by next thing you know I’m unable to access my account because it is down ‘due to technical difficulties’. Ok maybe it’ll pass in an hour or two........ still can’t log in going on 13 hours since I first realized I couldn’t log in. Unacceptable for a financial app in 2021. Aside from the above mentioned, the app is: Slow, clunky, the ‘post’/‘return’/‘search’ button gets hidden under the keyboard when writing any type of text and won’t allow me to tap it unless I make some landscape double finger drag maneuver. Feels like these defects would have almost been acceptable in 2011, but absolutely not in 2021. I feel scammed as I cannot access my deposited cash and will cash out all my chips the minute I’m able to log back on. Disappointed with eToro crypto USA. I’d give it no stars if I could. UPDATE: The app started working again the next day. HOWEVER, now they removed the sell button so I have no way to sell inside the app. Cool app guys, just kidding for those who cannot pick up on the sarcasm. I just want my money back at this point so I can rid myself of this stress..FreefinfreeVersion: 309.0.0

✓ Terrible customer supportI made an account while overseas with a different number. When I arrived back in my home country I thought I would just go into settings and change the number. I found out to login and change number I needed to have access to that number (which I didn’t). I then went to their website to file a support slip which I was unable to do because I needed to login. I then found a eToro support email, which I haven’t gotten a response from in about three weeks. This is an endless cycle that I cannot get out of..GrisifishVersion: 511.0.0

✓ Problem with clicking certain buttonsI have literally just started using it, seems like it is one of the best for beginners and great to be a part of a community with a load of discussion and knowledge being passed around but the app has serious glitches. For example I am trying to sign a W-8BEN form but clicking ‘continue’ is not getting me anywhere and this has happened in other parts of the app. Something is wrong with clicking certain buttons etc. For such a well acclaimed app, I hope it gets sorted asap, as it’s very difficult to navigate on the app and I am unable to trade right now which is a big shame as I was so excited to get into it. Please sort asap :).BerrakYVersion: 281.0.0

✓ Fees like never beforeEtoro is a platform that has great superficial features such as copy trader, leverage, social media walls. But behind it there’s a lot of lack of transparency: you don’t hold your keys in crypto unless you pay a lot, the company can take your assets at anytime (they are currently keeping my gains more than 5k euros, which now is taking a long time to get back). Is really scary when a trading platform can just take your assets at will. Beyond this the fees are the high but the worst is the SPREAD! Oh my god they rip you off with the spread. I understand that catching beginners is easy by showing kind of easy approach with copy trader. But don’t be misled, It’s not a great idea when you follow scalpers or people whom history may seem high. I’m fighting to get my money back and close this app forever..SoothcasterVersion: 391.0.0

✓ DIFFICULT TO WITHDRAW FUNDS. AVOID!They will take your money in an instant but it’s not the same when you want to withdraw. They will make you jump though hoops (including showing evidence of a card I used to deposit 3 years ago that is no longer active) and then take 3 days to process before sending you your money. Plus 500 is much better as they send your money same day. I don’t see why eToro can’t just refund the money to the same as the deposit method like plus 500. This slow withdrawal process makes the platform unusable. They also charge for withdrawal, and give you a shady exchange rate on deposit and withdrawal so they make both sides which you have no choice but to do as it’s hidden in their terms and conditions. Your on a big loss before you even start. AVOID!!.Davie2378Version: 286.0.0

✓ Scam siteAfter numerous attempts to verify the account and emails I’m still unable to access the account. Documents sent were exactly what site requested but still unacceptable..Way D Go.Version: 313.0.0

✓ If I could give it lower I wouldI placed an order to purchase as the markets opened, the app did not make my purchase go through therefore I lost an incredible amount of growth. Furthermore the app crashed, for that matter the entire company’s services crashed for over 30 minutes. Wouldn’t let me use the back up trading because “there was no server to handle this request” and then they later come out saying that they halted pre market orders on a bunch of stock which I clearly didn’t even place. I placed it at closing value of the day before therefore the order should have gone through straight away. Seems like a poor excuse for we are terrible and can’t work our servers properly..BoJack_EPVersion: 296.0.0

✓ Don’t waste your money here!I also deposited $500 over a week ago and they still haven’t verified my account so I couldn’t trade. I waited patiently enough so I requested a refund that it’s not going to be the same amount I deposited I’m getting less then I deposited without even having a chance to trade due to the lack of customer services. No live chat neither a phone number. They take ages to get back to you. Furthermore their platform is very unreliable and crashes very often. Go else where there’s some way better platform then this one to trade. Hello and good bye EToro and you’re more than welcome to keep that fee your charged me for nothing..EueueheVersion: 296.0.0

✓ Biggest scam everI put in 1500 usd and tried twice to verify my address. Both times they said I needed to provide another form of address verification and then closed all my options costing me hundreds of dollars. They don’t care that they did this and don’t even want to try and make it right. Use another platform so they can’t scam you..Maddogg68Version: 71.0.0

✓ Extremely poor customer serviceWish I could give this a 0 star rating but this will have to do. Representatives don’t seem to want to read my responses or acknowledge the evidence I have provided for my case. I have had a similar issue to one of the previous reviews about me using funds from a third party card even though the card is using my first name and my account is using my second name. It has been ages and I’m still waiting for them to respond. They closed my previous positions and withdrew the money into my account even though I sent a response BEFORE they made their final message and “resolved” the issue. I know for a fact they did not solve it... All I have received is an automated message saying that got my case. Even under these unforeseen circumstances, at least make the effort. Such a nice looking and working app but such horrible service. Why promote this platform if you chose to ignore your clients..MadHallucinationsVersion: 233.0.0

✓ Very Slow and UnreliableThis is the slowest app I have ever seen, it is like AOL dial up. Had issues verifying my account and had to do it multiple times because this app kept not recognizing my home address and not allowing me to move forward. I have tried to link my bank account seven times and it just keeps getting stuck on white screen with back arrow. It is offering me to chat with someone but then it says chat is not available. This app has so many issues and hiccups and I’m not sure that it would be wise to use it to invest my money. I can see it getting stuck when is imperative to buy or sell at given moment and causing me headaches and money. I like their website but this is not working and apparently not ready. Moving on..Nickname8645329Version: 482.0.0

✓ Withdrawing money is a nightmare!!!You have to argue with them for days even before they start processing a withdrawal!! Even then they only give you a small portion of the withdrawal that you requested, and even then those funds don’t clear in the bank account for weeks!! eToro are pigs. Quick to take your cash, but give you sleepless nights hoping that they some day repay you your hard earned dollars that you trusted them with. Steer clear of this app with absolute hopeless customer service, and even poorer respect for your wishes in getting any of your money back in 1-2 days. You will have to wait at least 2 weeks, and even then, who know?.Robotman1Version: 265.0.0

✓ Borderline criminalI have tried using this service for long term investing in index funds and have had essentially all my my deposited money stolen (it was not much as I thankfully did not trust the service). It is very easy to open an account, but as soon as I tried to withdraw money it asked for detailed documentation. I didn’t want to go through the hassle of getting all the documents scanned and after a few weeks it “closed” my account. I had assumed that would mean the refunding of my deposited money - wrong! The money is now with eToro forever it seems, regardless of whether I upload scanned copies of energy bills etc. or not. Be careful, you are probably better off using a more legitimate service with your money. I would have been..Can't leave blankVersion: 508.0.0

✓ DO NOT USE ETOROI created my account, went through all the steps and after they asked me to deposit money- so I did. When I went to start trading, I found that I couldn’t because my account still needed to be verified. I was confused why they would ask for money before I could even use it. Turns out, my account couldn’t be verified after 2 weeks of waiting! Now they will refund the money— but only after charging me $5USD! It’s a scam. They know what they are doing. I would have never deposited money if I knew I couldn’t trade with it, but that’s exactly what they want. Wanna know how they make money? This is it. Don’t even bother..IwanttoberichVersion: 296.0.0

✓ Taking 25% tax of our trading.If I could give them zero stars, I would! They may say this platform makes trading free. Well, I knew it can’t be free and that they will take their share, but never could have imagined haw greedy they can be. To make a long story short, I traded on the platform for a while and added a 25% gain to my initial investment. After that I had to sell all my stock, which I did and had to withdraw all of my money. To my surprise, they make money not only by carefully manipulating when they sell your stock(and they make good money out of that), but also by heavily taxing you for withdrawing your money: they took 25% of my cash!!! Never to use again! This is robinhooding all that you make. So, don’t make my mistake. I only used serious trading platforms before, and I will go back to that. At least I know exactly how much I am taxed and I am not robbed on my way to the bank. My advice: if it smells fishy, it a big chance it is!.OcGrVersion: 361.0.0

✓ Bad UI. High fees and spreads are unbelievable. Communication is a nightmare.I have used multiple products and trading platforms and eTORO is the worst so far! Spreads are so messy, very high deposits and withdrawal fees due to USD conversation (I’m depositing AUD and why would I pay such high entry and exit fees eTORO? ~$15 fees for a deposit of less than ~A$500 are you kidding me!?). I have found much better UI and customer service on other platforms. Also regarding the social feature of eTORO, I found that most of the people are just gambling and create useless noise on the platform - absolute rubbish!! My experience was so bad that it forced me to write my first EVER app review!.DSREATGSKVersion: 340.0.0

✓ Deposit, no probs, withdrawal? HELL NO!Other than the ridiculous spreads, extortionate fees and eToros billy basic interface, this app has gaping issues with it as soon as you try to take your money out. Depositing money? RIGHT THIS WAY SIR! Ah it’s time to withdraw please? “Servers might be down, hamsters ate electrical cables, main frame melted and we had a power outage” are your likely replies. I deposited money with the SAME card which I asked to withdraw money onto and got told it wasn't supported. Nice. So now I have to get smashed with extra fees withdrawing into another bank account. Not to mention that it’s been 12 hours and I’ve yet to see any of my money returned to me. Don’t expect to get easy access to your money once it’s in. I’ve now missed a massive opportunity to invest my money elsewhere and as a result I’m hugely out of pocket. Good work eToro. Embarrassing, never again. Let’s hope I get my money back soon..C4LIBR3Version: 323.0.0

✓ Difficulty Depositing FundsGiving this platform two stars because 1) the app itself is clunky. Doesn’t quite feel like a natural app - just an extension of a browser. 2) as a user in the USA, I am having the hardest time deposit funds into my account. The first ACH transfer was successful, but subsequent transfers fail 100% of the time; both via ACH and Bank Transfer methods. My bank tells me the issue is from the eToro side. 3) customer service is terrible. I have emailed them several times about issue #2, but they keep sending me a generic copy/paste email that does not address my concerns. They then close my tickets out without proper resolution. 4) minimum buy-ins are STEEP and if you ever change your mind and want to move your money out of eToro, beware: there are minimums to meet in order to transfer funds to your wallet. And because depositing funds is not easy, my fear is that withdrawing funds back into my financial institution will be just as difficult. I would not recommend this app for a new user within the USA. As soon as I figure out a way to get my money back, I’ll be moving it over to a different exchange..NKOTTBVersion: 296.0.0

✓ Not a great platformSome options are not straightforward to use. Had a few times I found some of my stocks sold without me realising because automatic take profit had been set up. Really frustrating system. Wish I had never started with etoro. Turns out there are so many better platforms out there. Regret I chose to use this platform carelessly. Even when you buy or sell, it doesn’t ask you twice. If you press the wrong button or slip your finger, it’s gone. Doesn’t seem very professional for a platform that deals lots of money. I’m slowly transfering my fund to other platform..CerelkillerVersion: 399.0.0

✓ Disappeared deposit and inefficient customer serviceI deposited AUD$1,500 3 weeks ago (15 business days) but the funds have yet to be credited to my etoro account. I tried raising this issue multiple times via Customer Service tickets, but the responses always take more than a week, and it is always just a template response that offers no solution to the problem. On multiple occasions, they closed my ticket after providing me with a template response and my funds are still missing! Read a lot reviews here stating that their funds seem to have been ‘stolen’... The SAME (over the past 3 years, based on older reviews) excuse used by the developer for the poor customer service and inefficient responses has been ‘the high recent demands in cryptocurrencies’ ... ‘large increase in customer enquiries and registrations’. Surely if this was a legitimate company, something would’ve been done long ago about this lack of staff? Totally inexcusable lousy service. Hope you can improve yourself. For a start, could you please refund me my money?.Jia-QuanVersion: 296.0.0

✓ Okay, but could be betterGenerally I find the app okay and easy to use, stocks with no leverage are free to purchase (of sorts) but the spread fee’s more than make up for their loss. If all you’re interested in is crypto , ,do not bother with this platform. The spread fee’s will leave you well in the red as soon as you purchase. what I also find frustrating is multiple stocks are missing. I subscribe to Motley Fool share advisor, and on 9 occasions (so far) I haven’t be able to act upon their recommendations as etoro doesn’t have the instrument available on their app. I’ll continue to use it for what I’ve already invested, but I’m definitely looking for an alternative that has full market available as etoro falls very short of an adequate trading platform. Update: 3 further recommendations have arrived in my inbox and surprise surprise Etoro doesn’t list them either. One of the other recommendations (also not available on this platform) has gone up 158% since June. Bravo Etoro! I do note though that their have been multiple cryptocurrency’s added since my first review. I can only imagine this is because the spread fee’s are astronomical on this platform and their plan is to make themselves rich at the expense of the small investor. I only wish I could give them less stars….ScratchmyLeftnutVersion: 353.0.0

✓ Untrustworthy handling of fundsI recently switched funding accounts for my profile for personal tracking purposes and somewhere during the process, a transfer request was placed on the unlinked account that was not fulfilled. EToro took the request and had it fulfilled by creditor Telecheck who has since purchased the transfer as debt and are now hounding me for collection. During this entire process EToro has provided no communication that a payment error has occurred with the account and instead of managing it internally with me, as the customer, have not added additional charges which could have been resolved in a simple direct manner. This is bad service and I will no longer be doing business with a company that cannot communicate directly with its customer base..Ianimmortal16Version: 309.0.0

✓ Don’t use unless you like painThis is genuinely an awful app. I seriously cannot recommend using any other wallet. You could only do worse than e Toro by literally, going to a thrift shop, buying a used wallet, and filling it with rocks. Arguably depending on the rocks, you’d still have an easier time making money than using eToro. Minimum deposit amounts change, an interface designed by cracked out three year olds with no communication amongst themselves as to how everything was supposed to work together. Minimum pull amounts that are outrageous. If you’re a pro, willing to only use this god awful interface, maybe it’ll work for you. Otherwise, cash app literally has a more intuitive investing interface. Cash app. Y’all should be ashamed..DuhfhfjslqjsvxVersion: 365.0.0

✓ Huge scamI’ve deposited 5k and had a 30% profit. When I decided to withdraw my money, etoro did not do the electronic transfer I requested, and charged a ALOT more than 25 usd per every 1000 they deposited on my credit card. Also, the last 590 usd went missing mysteriously. Stay away!.Guilherme MagalhaesVersion: 67.0.0

✓ Avoid. Constant issues, unreliable and potentially unsafe.I’ve been using this platform mow for about 6 months. Overall it has not been too bad, but in that time the entire platform has gone down twice. Completely. Lockouts for up to 24 hrs and always when there is a dip with increased volume to buy. Stop losses get triggered randomly, copies of other traders get closed for no reason and in a nutshell, you can very easily lose a lot of of your portfolio just because of their total incompetence. If you’re going to copy a popular investor or leave your portfolio on in ETFs etc, use it. But if you’re looking to trade or actually take advantage of movements, forget it. The customer service is non existent, the so called account managers don’t seem to exist and if it carries on, this company will hemorage their user base, a lot of whom are already going that way. Their must be a better option out there that is trustworthy and potentially safer than this. Avoid..SpuggiedVersion: 309.0.0

✓ Very unreliableCheck trustpiIot before you download, the reviews there tell you the full story. I have experienced two major app crashes in the month or so I have been trading with etoro. Both times it has affected all users by freezing the ability to guy or sell. There is definitely something fishy with this app. They then "experience technical difficulties" and log everyone out. At this point you have no control and you are in for the ride. When you finally get back in control and try to cash out, I found that sell or buy actions take over 10 minutes to complete. They get stuck on "pending close" despite the market being open. When it finally closed, it was not at the value I had told it to close at. I would do your research and find a real platform. I will be pulling my funds and moving on..MercvanmanVersion: 296.0.0

✓ July 2022 update is poorThe update and changes to the mobile app interface are incredibly poor and concerning. The commentary below is really the tip of the iceberg. I do not understand the logic behind this app update; it does nothing to improve user experience and certainly makes it easier to lose track of your portfolio and could result in losing money. It is criminally poor, I am ready to speak with the developers. The only agenda was to confuse users and make the app more profitable, it isn’t even subtle. 1) Less helpful information is shown on screen. 2) Setting up stop losses and profits is hard (if the price moves, the input box refreshes) 3) it shows the current price against positions, you need to drill into them to find your opening price. 4) Orders are now displayed against various assets; you cannot manage these in one area anymore. 5) daily % movements are now obfuscated in a mess of other data 6) pie chart showing allocations are gone 7) scrolling through portfolio accidentally swipes right and if you aren’t careful will exit positions inadvertently 8) the portfolio value and % movements falls out of sync. I close and reopen the app each time I use it as a workaround. I can make a list of 100+ problems. Restore the app back to how it was and fix all the problems that existed (then and still). The latest interface update is unacceptable..FattonysdiscoVersion: 449.0.0

✓ AwfulHorrible company with horrible product. Both the website and app are extremely buggy and hard to understand for the average Joe. Everything is okay when they want your money (i.e. depositing funds) however it is an utter disaster when trying to withdrawal. They hold your money for 7 business days before you can transfer your assets to another wallet. Not only that, but you must first transfer it to their “E toro” wallet and then make an additional transfer to your actual personal wallet. These cumbersome steps and restrictions make this platform a nightmare to use. And if you decide you don’t like it, well then you’re sh** out of luck. Do yourself a favor and never even create an account with this awful company..Zucchiniboy007Version: 309.0.0

✓ Poor customer services but nice looking appI signed up to use this app and went though all my verifications - which took some time (as expected). I then went to deposit funds and it stated that since I was in the USA I couldn’t do so. I am not in the US, nor does my UK address have anything to do with the US. I contacted customer services by email and received no reply for days. Then did so again, and again. Finally someone came back to me with a standard response of ‘we do not accept deposits from the US’ - clearly not having really read my emails. After more emails I sent a new request to simply delete my account so I can start all over again, but a week later nothing has been done. All apps and companies have bugs/problems from time to time. Especially when growing. However what you need to know is that when those bugs occur that you have good customer services to back you up. When I’m trusting my money (potentially large amounts) to a company - I want to know there is someone who’s going to help if there’s a problem. No telephone number, no real support on such a basic level. Ive now heard of other people being locked out of accounts etc - something I’d ignore if I’d not had an experience like this. Now debating whether it’s worth the risk and looking for alternatives. I will edit this review if anything changes..Andrew GrimmerVersion: 80.0.0

✓ Stay awayStay away from Etoro! They close your trades without your permission (in my case losing me money for no reason at all). They won’t let you set take profit limits/stop loss limits as you like. They won’t let me place orders for certain stock outside of hours (as you can with other stocks). Their site/app has have been down all of today and it’s completely unacceptable. I need to be able to act and especially during times of such volatility. Please use a different broker for your own sake..Sean1359Version: 309.0.0

✓ App seems glitchyThe app seems very glitchy when it comes to deposits, it is designed as a web app and I think bundled into the App Store. When you type in the amount there is no deposit button. I have uninstalled and reinstalled a few times and it is hard to see the history of positions closed in the app. I don’t really know how they have not managed this as it is quite standard. The dividends come up as refunds quite odd. Coming from likes of stake and plus 500 those apps are way more polished and bug free..Coolpb123Version: 281.0.0

✓ Clicking on watchlist opens my profileSeems like an issue on iPhone 6 handset. Plese fix..Ketankoli08Version: 85.0.0

✓ Beware! Absolute crooksWill close your positions at their discretion. Will change leverage at their discretion. Will not allow buying at their discretion. Ridiculous spreads. Zero customer service. Constant crashing of app when you are about to make a little bit of money. The only notification you will receive is after they have closed your position at a loss! Absolute joke of an app. They take your money and pay people like Alec Baldwin to market there BS platform. I’d give it 0 if I could..Wwb1111112Version: 296.0.0

✓ Customer serviceI open an account , tried to verify my account. Filled all the forms and even put money to the account so i can start asap! My account is 95% verified and I keep uploading my documents over and over and still more than 2 weeks, it is not verified! Their customer service is so bad i got my case number and after i send my documents for 100th times and now i got a mail my account is limited because i didnt provide my documents. You guys are a joke! Now i try to get my money back. AWESOME!.BariscandedeVersion: 296.0.0

✓ AVOID!!!!!For everyone who think eToro will make him/her rich(eToro is not a charity!), the only thing they care about is taking fees and money from you! I’ve been using eToro for about 5 months and now I warn you from using it. You must deposit at least 1000 dollars to use your real account and for each withdrawal request you will pay 25 dollars fees. First of all, they don’t have a customer service!!!! It’s all robotic so you can never speak to a human. Secondly, you can very easily deposit money in your account BUT once you want to take your money out especially if you by some kind of miracle made some profits! They will ask you lots of questions and plus it’s will take ages. Thirdly, in order to be able to use a real account they need to verify your ID, Passport, bank account, and home address and it will take it least a month. So they will know every single thing about you. There is something really important that they will never tell you about unless you ask and search for it, your account could end up in MINUS meaning you loss all the money in you account by just one small sudden movement in the market if you’re using the leverage which you must use to make real profits and that’s not the worst part I said your account could end up in minus so you must pay eToro extra money( this extra money could be hundreds or thousands dollars).JD JD disks jkdVersion: 84.0.0

✓ Be carefulHave used the app for a few months and made a little bit of (hypothetical) money, so decided to withdraw. Despite it being very easy to deposit funds from my bank account, the only option to get my money back was PayPal, which I did, but the money has so far not shown up. I have tried to contact them via the app, in the “write to us” section and the “complaints procedure” section, but once u click on them it asks u to log in to your account (despite already being logged in), and then freezes. Very frustrating, I hope to eventually get the money but the fact that I can’t contact them is making me feel like this is a big scam. Hope I’m wrong.Lannos BanannosVersion: 69.0.0

✓ Poor UI means unable to deposit.Had my account ready to be verified and begin the deposit process. The app queries that first they will conduct a short exam to quantify your knowledge on economics. Scrolled down through the message and the ‘OK’ button, to start said exam,& is inaccessible and greyed out. The app made me jump through hoops to get verified and then won’t make allowance for quite literally the last step before reviewing/buying/selling some stock. Reads like a information phishing scam and/or the IT department is garbage..J.hydeVersion: 296.0.0

✓ User friendly and fun to use but has serious limitationsThe platform is user friendly, and the trader community is knowledgeable and friendly. There is no way to transfer crypto to a crypto wallet so you lose your crypto in currency if you want to get it off the exchange and into a more secure wallet, and fees to withdraw funds are excessive. Ripple is not available for trading, and trading lag times during trades can cost you money. There are erroneous fair market proves for trades sometimes. For example, one crypto was listed at + double digit returns when in reality it was -14% or thereabouts. Had other traders not posted this discrepancy on the forum, people could have list a lot of money. The alt crypto offerings are quite limited as well. I’ve never needed to contact customer support so far, so I cannot comment on its quality. Overall, because of the transfer and withdrawal limitations, the app lag times during trades, lack of control over your own investment, and the high withdrawal fees, I would not put large investments into eToro. You do not really own the crypto you buy here, the eToro exchange does and you have to make an application for withdrawal to access your own money. The utility is in the trader community, ease of use, and beginner’s practice..Chana1818Version: 316.0.0

✓ Good but one major and crucial function missingI enjoy etoro. Been using it for about 7 months and have gained a profit more than what I have expected. Have done this by copying individuals. Now... one thing is great is that you can increase your original copy proportionally (coping open trades) Allows you to put more in to your investment in a person. However - etoro does not let you do the reverse. You can’t reduce your copy proportionally. You can only completely close it or withdraw the funds that are uninvested which is not always available and also puts you out of proportion. This is the sole item preventing me from plowing six figures into etoro. I would like to be able to cash out profits here and there if I need to instead of having to close the whole thing. Etoro should make money on the spreads of closing the partial amount so I’m not sure why they are holding out on this feature. You are grabbing good market share, would be great for you to focus on the items investors need to solidify it..DJA_reviewVersion: 296.0.0

✓ H ThompsonThis brokerage app is a scam, the market never opens on time when ever there is large profitable or loss action. Stop losses and take profits aren’t activated or sometimes able to be edited, orders are entered incorrectly as buy instead of sell, you can’t use leverage on most of the stocks listed, the stocks they do have are generic and have no diversity, last but not least they take weeks to reply to you and just say they have ‘sorted out the issue’ yet do not even address the problems or offer any solutions and just send you a statement saying ‘it’s sorted’ but don’t do anything... absolutely disgusting and their profit margins are awful on trading the difference. Should be removed from the App Store, I saw over 8k customers complain on one single stock thread last week. They’re literally robbing people here. Down with Scamtoro.TommompsonVersion: 309.0.0

✓ Good for Crypto trading, customer support not so muchI have withdraw some of the profits from eToro,Now if you are into crypto this is something to look over our four first time traders now the platform on its own while the user interface is very friendly I just don’t like how customer service takes a very long time to reach you just for a question to be answered. That’s one of things I like to see eToro improve, secondly I also want to trade into other commodities other than just cryptocurrency‘s however due to regulatory restrictions I’m not able to do that at all and I’d love to find out if I’m able to trade other stocks such as Tesla Apple, Oil, Gold or other ETFs..LeonlagreyVersion: 296.0.0

✓ Lacking many features that should be a right to retail investorsDoes not allow access to pre and post market trading, doesn’t allow buying or selling options contracts, doesn’t allow fractional shares, the app seems incomplete and missing many features such as the ones I just mentioned. This app is for beginner investors but the odds are stacked against you because you don’t have basic tools or financial instruments to give you the best chance of making money. The analysis is alright but should be expected on every trading app..Aftermath8Version: 568.0.0

✓ Don’t trust dodgy apps with big adsThis app has all the hype, ads, and marketing, but at the end of the day, you can’t talk to them like a mainstream investment platform. I opened an account and bought some investments. At a later stage they sent some flimsy emails saying they need More documents or they will close my investments. I get scam emails all the time, but no they were serious. No phone calls and no way they could keep my investments live until this was sorted. The result was they closed my investments which had gone down and returned my loss. You should never have to close an investment unless you want to. I only put a small amount in to test the platform, but if it was bigger I could of lost thousands, all because this company is flimsy at communicating, and don’t believe their hyped up ads. Stick to reputable, large investment platforms don’t believe this company has the capability of communicating with it’s users..Nift 22Version: 419.0.0

✓ Alright App but based in dollarsPutting this here as it's an alright app, however if you're using anything but dollars then the exchange rate is not great at all and I recomend an app that uses your currency, so I recomend something like fidelity or any other sterling based investment website or process, one that allows you to invest in funds and things for the long term... for anything like bitcoin use revolt or a banking app that uses sterling, cos the gains I made on eToro where lost in the terrible exchange rate.. Even though the dollar rate went up it didn't make much difference to the exchange rate eToro offered me... think twice and look into the exchange rates..DougjimVersion: 408.0.0

✓ THIS APP IS TRASH - cancels trades and HUGE commissionWhen i first got the app, i tested it for a while and then decided to get deposit $500 and it actually tuned out to be something like 480 because of the conversion fee which it did not tell me about. Then after, i did extensive research on game-stop and decided to buy, and the stock skyrocketed and so i bought more and more of the stock and it kept on rising but to my dismay, etoro had actually banned you from buying or selling GameStop to re-level the market which us terrible for me because it means that i hardly made any profit in the end. TERRIBLE APP..Dr Matthew W MilesVersion: 340.0.0

✓ Good app but expensive to startEasy way to invest. Although some things I didn’t like was I deposited about $500 AUD and it ended up around $484 AUD because of a conversion to USD fee which they didn’t mention when I did the deposit. After I noticed less money after the transfer completed, I calculated this cost to deposit being around 3% of the $500 AUD. That’s really high just to deposit money into the platform before buying anything. I appreciate the response from etoro but it didn’t clarify my concern as the information on the website is not reflecting what happened to me. They advise you would be charged around $50 for a $10,000 deposit although then how was I charged about $15 on a $500 deposit. Also the spreads seem a bit high and you cannot have tight or close stop losses which seemed a bit weird and risky for new traders. Fun to copy professional traders and make an earning of that but I will need more than 3% just to break even and then who knows what the withdrawal fee will be. I also tried to reach out to etoro but they have no contact number and no live chat and you can only submit a form and wait around 7 days for a response. Is that customer service? I wish I could trust this app more so I could deposit more but on the test $500 deposit, it seems not feasible so far.Steve1/2Version: 273.0.0

✓ App is buggyTrying to sign up was very difficult as the text entry fields had trouble recognising that I was tapping on them. This same bug continued onceI finally managed to complete the process. If I needed to buy or sell something in a hurry, I couldn’t rely on it to work properly. Aside from that, the actual questions I was asked when trying to sign up were quite invasive, plus the app kept assuming I was a US citizen which I am not. Deleted..KiliadofOzVersion: 370

✓ Security issues.Overall I think it’s an okay albeit being a little clunky. The security on this app is diabolical. I don’t understand what the purpose of switching on two factor authentication or Face ID is for when during some updates it decides to reboot your settings and then you personally have to realise this and go to settings and switch it back on again. Since the beginning I have found this to be an issue. Please check on your security protocols 🙏 Also, how come you suddenly removed WISE method of depositing cash into my wallet? There was no prior warning or no answers given still by the customer service and it’s been months. It’s just a debit card so what is the big deal? One minute it works and the next it doesn’t. And everyone seems to be passing the Buck without giving a straight answer….. Yet when I haven’t deposited money in awhile, customer service wastes no time to check if I’m alive and why I’ve stopped depositing 🤷🏻‍♂️.Leishman.Version: 534.0.0

✓ Total clowns at best, scammers at worst!!The system is designed to harvest enough data to make any scammer blush and then when you use the platform in a way that might actually make any money they find ways to claim your deposit wasn’t valid and so all trades need to be closed. In my case they claimed my funds coming from my account with my ACTUAL name on it was somehow not absolutely my money to use, total clowns!! My trades were threatened to be closed, I was forced to give screenshots of secure and private banking information showing my name just to be allowed access to my own money that they were holding ransom on their platform and then they blocked any trades I might make whilst on the platform despite knowing the money is irrefutably from my account with my name all over it. WORST TRADING PLATFORM I EVER USED!!! Dodgy as F!!!k.TheSilentStarVersion: 286.0.0

✓ UnreliableHaven’t been able to access my account for over 15+ hours can’t open, close or sell my positions this is unacceptable during high market volatility times feels like I’m not even in control of my money they have lost a lot of people money over the last 24 hours and from the comments on their Twitter pages it’s not the first time this has happened so when they finally get it back online I’ll be moving on to a different platform for eToro no longer feels safe.Shiver1erVersion: 309.0.0

✓ WithdrawalThey suspended my account for making a transaction from my other card, which they say third party some thing. First of all, I don’t understand like, they shouldn’t have accepted my transaction if I was making a deposit from my other card, but when I wanted to withdraw, they suspended and terminated my account for depositing from my other card. They took 90% of my funds and I don’t know how to get it back. I was then able to withdraw when they took my 90% funds I don’t know for what and I withdrew my other remaining 10%, just in case they would have even taken that. Don’t trust this program. It’s all a scam just like other trading platform, plus if you want to withdraw, it’s not even 100% that you’re going to get your money back, even if you do it’ll take months..Lakhmir1Version: 159.0.0

✓ This business is sketchyOpened an account with them about 4 months ago. First off, they take a 5% spread on the bid and ask for their crypto trades. This is outrageous. The trading platform is not intuitively designed. You “buy” to buy a cryptocurrency (that’s not the problem), but you also “buy” to sell a position (say what?). When you want to withdraw your money— good luck! They couldn’t make it any harder for you. Instructions are lousy. It will take 8 days to get my money back. I could understand that wait time if I was a new account. But my deposit was made many months ago. There is no reason this withdrawal should take longer than two business days. It’s obvious these guys are not about making the best system to create loyal clients. They are about the quickest way to make a buck. There are so many better options out there!.BoozeybooWigglesVersion: 339.0.0

✓ Terrible app - do not trustVery shady practices putting non removable stop losses on customers trades on volatile stocks then closing their trade at a loss, easily losing their customers hundreds if not thousands of dollars. When I signed up they also took a large chunk of my deposit as a “conversion fee” when no where I could find anything telling me about cost before I deposited $10k. Even when I tried searching for details of fees and charges in the relevant terms and conditions before depositing, it was very difficult to find a full fee disclosure and it’s advertised everywhere as there being no fees. Very shady and will be withdrawing my money and closing my account once this mess is over..Rayd97Version: 296.0.0

✓ CR9000This app is designed to cost you money. They set unfair spreads and claim to be a no fees broker. The spreads sometimes can be ridiculous over 100 points sometimes and they claim the market is causing the volatility. I would avoid this app if you can and use an app where there customer service and points spreads are fair. Never seen something so fraudulent in my life. Hopefully this makes people realise, I once opened a trade and before I’d even clicked off the screen my money had gone down nearly $300. They close your stop losses before they trigger them and they trigger your profits before they hit them. I’m saying this as a warning as I believe they will do anything to take your money. I literally clicked off the app for 10 seconds and the stop loss triggered and I came back on the trade and the position hadn’t moved from where I’d left it. Please avoid at all costs or you’ll feel the cost yourself. I have never wrote a bad review about an application in my life but this app is scandalous. No such market volatility amounts to over 150 pips and stocks being closed unfairly. AVOID AT ALL COSTS!.Clr2021!Version: 364.0.0

✓ Wasting my timeI attempted to sign up to eToro on Sunday. All aspects of my account were verified apart from my address. eToro have a predictive function on the address that pre selects your address when you start to type it in. I live in a new building so my address is not in their predictive text base of addresses. I provided the address closest to my actual address and provided adequate proof of address and submitted a ticket to explain. The ticket has been picked up and closed with no resolution. So I had to resubmit it. 4 days on and my account still hasn’t been approved and no one has contacted me to confirm they are working on this. They have no live chat feature or contact number to get this rectified quickly which in 2021 tbh is frankly embarrassing. What’s the point in spending all this money on marketing eToro if when a customer tries to sign up, you can’t even successfully onboard them onto the platform???.MesophoniaVersion: 296.0.0

✓ Unwanted notifications, useless customer serviceOver two weeks I sent five emails and made a video all to get one single question answered. After all the replies, still they failed. I’ve now deleted the app. The primary failure was refusal to even recognise that a trade was opened with absolutely no mention of a stop loss being applied. A flash crash triggered the stop loss (that I didn’t want) and closed the trade causing me to lose a lot of money that on another service was regained when the price went up again. An additional question asked was to ask why every day I was getting notifications on Oil, Natural Gas, USD, Dow Jones and so on. They are not on my watchlist, I invest in none of them, and all notification options of every kind have been disabled in the app and in the iOS settings. Still the notifications came. I’m not trading with eToro ever again, it’s little better than a scammer in my personal experience. I have found that if I were to say something universally accepted as fact, such as the eToro app logo background is green, the eToro customer service would argue indefinitely that it isn’t green if their policy states the colour is red. Policy is everything to them, they can’t see beyond it..This Latest ReviewVersion: 273.0.0

✓ Etoro is a fraud and scam companyWITHOUT A DOUBT THE WORST EXPERIENCE OF MY LIFE. My first trade on etoro I placed enough money with to have a dedicated account manager. I bought the S&P500. I immediately saw my money dropping at an alarming rate, and it continued rapidly. In a panic I called my account manager and he said I had 20x leverage, so any movement up or down was multiplied by 20x. Scam 1. Their purchase checkout system had BY DEFAULT 20x leverage and as a new trader did so unknowingly. Scam 2. I immediately checked their S&P500 movement from my purchase time and compared it to others like yahoo finance. Yahoo finance was up when eToro went down. Scam 3. even though I complained bitterly to my account manager he said there was nothing he could do. Scam 4. If you buy with leverage they charge you a lot everyday without telling you. I only discovered this after questioning where my money was going daily. Scam 5. Etoro automatically sold my shares at and closed my account WITHOUT WARNING saying the country I live in was no longer supported, saying I had 30 days to withdraw my money. Scam 6. It was very difficult to withdraw the money within the 30 days and my account manager said he could not help me and put me onto their useless general customer service..SassyzimVersion: 334.0.0

✓ Bad appI deposited $1000 on my account then I was waiting for verification for about two days. After that I tried to login. I enter my email and password then they say your account is blocked!!! I opened a case that my account is blocked without any reason, then they said you are US citizen but I’m not. I told them that I’m full time student with F1 visa and I’m not a resident. After two days waiting I open another case for returning my money back since my account is blocked. I got an email after a couple of days. Today is about day 20 and I didn’t get my money back. Customer service is very bad. Not helping at all..Abdulsalam AldhafiriVersion: 319.0.0

✓ Avoid eToro for buying/trading cryptoBe warned - the fees on eToro are ridiculous and this is not a good solution for trading crypto. Ever purchase will result with you immediately starting out with negative balance. “Fees” need to be applied for the transaction these should be a flat fee/charge and not by inflating the actual purchase price. For example, you buy 1 coin for a price of $100 and the eToro will sale that $100 coin to you for $103 instantly putting your negative and in the red. Oh then they also charge more $$$ to sale so the screw you twice. Several (most) users I’ve encountered are very frustrated with this and like me - have moved away from eToro the “other” options. I won’t name my choice as I’m not promoting anything - just paying it forward in hopes others don’t get robbed like I was..50TreeBoarderVersion: 432.0.0

✓ Please don’t use this platformI am writing this during the faeb market crash of 2021. On the day that the market collapsed everyone was shut out of the platform, no one was able to access their money and their offline service that only allowed people to sell but didn’t allow people to access the money they had on the platform if they were able to access it at all or make the appropriate decisions that a large market decision requires, this platform can not handle market corrections and when the platform goes down the owners feel no responsibility to inform clients about their own money. I am now wondering if I will ever see my money again and it’s been 17hours since I’ve been able to log in. Please don’t use this platform. You were warned..Random FindVersion: 309.0.0

✓ Kill yourself etoroThats all.PAWSPADDEDVersion: 599.0.0

✓ One month laterI opened an eToro account nearly a month ago and I still cannot deposit funds in the account. After weeks of emailing customer support about the issue and them telling me I had to submit PDF bank statements showing the deposited funds from when I first funded the account (a snapshot of the account was not sufficient so I had to wait until my bank released the monthly statement) I still do not have access to make trades. It was completely okay for me to deposit the money when the account opened, but now I cannot add more nor can I take back what I have put in. This is not a good broker to use for trading cryptocurrency so don’t think that since they can spend a fortune for celebrity commercials and endorsements that they have your best interests in heart..Tbarrett24Version: 296.0.0

✓ Needs back button and more optionsI really like this app and how easy it is to understand things compared to other trading apps that I have used that have confused me a lot. But the lack of a back button really annoys me. You will click on a profile or stock and then have no option to go back to the previous section you were on. Also I have not managed to find how close a stock once I want to sell it. These issues are not a problem on desktop and make the mobile app very annoying. If this is sorted out in the future I would give the app 5 stars. But until then I would sign myself onto eToro in safari in desktop mode to be safe..JacobmnbVersion: 346.0.0

✓ Crappy AppCould not complete verification. Tried to contact them, but the app is loading a web page in the app for contact. That page requires login, but login page freezes. So could not contact them to get support. Really crappy feeling app, with web pages advertising the app I’m using within the app I’m using. Really poorly produced, faulty, feels like an afterthought to a web service. The thing an app should offer on iOS is robust fast easy experience. This offers non of that, and feels like an outsourced overseas cheap tender job..DavidFinleyVersion: 73.0.0

✓ Unpleasant ExperiencesDuring my time I witnessed the most horrible experiences during my short time trading with this app. NOT RECOMMENDED AT ALL. To everyone using this app wake-up its 2023, you can do better than this 👍🏼 <New Replay: To eToro developer email> Your answer could help the situation if I receive it within 24 hours, but here your need to read and learn. You cant fix what happened in the past. And if your company meed better information delivery strategy. You have my email, i will be happy to provide you with better strategy. So many bad reviews and you don’t want ny review to be posted. Who is stopping my review from being posted?.FxAlSuwaidiVersion: 511.0.0

✓ AVOID! MASSIVE HIDDEN FEES!EToro is not a scam and contrary to many negative reviews, you can draw your money out. It took a week for me to get mine out. That’s not the issue. The issue is the ridiculous hidden fees they charge. I knew they charged $26 to withdraw but what I didn’t know is that they have a list of other fees you won’t know about until you draw your money out. I invested $1000 in shares and didn’t do too badly (I was an early investor in Ripple and cashed out near top profits). The problem was when drawing out a $900 chunk. The fees came to nearly $300!!!! Yes, you read that right! Now, imagine if your investments didn’t do too well and you lost money. By the time they take their fees off you would pretty much lose everything. If you broke even you would still lose a lot of money. Avoid!!!!!.Nic ChapmanVersion: 85.0.0

✓ All good, but Glitches some times which don’t affect tradeI like the app a lot, and normally no issues How ever I am receiving promotions incorrectly as I registered during my business trips and my country. Is showing incorrectly so make sure you start registering from home, as they cannot correct it after, so my debit card is not working because my country is set incorrectly on their side as during registration I put my home country and all the documentation was for my home, had to go few back and forward for over a week to confirm my home address Several times chart was taking to long to load, specially when you switch between charts, some times it would show “old” chart of EuRCaD instead of USDCHF, had to restart the app, app loads fast so it’s not an issue, it’s just annoying And some times it would display positions that I’ve closed a few transactions ago, you have to restart app to see the actual positions. For App 5* For Glitches -1* For Customer Support -1* - takes to long to receive simple question reply, and they cannot fix most of the issues, please empower your agents to take decisions not wait for their managers to say yes or no.StasPurserVersion: 216.0.0

✓ ExperienceSo. I want to preface my review by stating that I’m not an investment expert or crypto expert by any means. I work in construction. So take my opinion lightly. Before you instal and choose EToro as your platform here are some drawbacks to note: They use spreads, I’m fairly certain every crypto trading app uses them or some kind of commission system. So be aware of the price you purchase at versus the actual price of the crypto. Another drawback for me was having my card declined. I just updated so this may have changed but the automated response from EToro was to “check with my bank” or something along those lines. I did. That wasn’t the problem. So I emailed EToro for some support in resolving the issue… nothing. I’m not telling you to not get EToro. Just shop around and look at some other apps. If you’re like me an average guy with maybe $1500 to invest tops, you’ll want to find the best bang for your buck. And know that you’re going to need more than a grand to make any respectable or life changing gains. That’s how this game works, it’s a long game for people with low income and a short game for big money playas Thanks for reading.WildwillymcgeeVersion: 352.0.0

✓ HIGH RISKVery dodgy app, applies x50 leverage on all stock, says no commission on trades yet their are fees for holding positions, customer service is non existent, they ask for credit card information which they already have, and once you send that off they send you an automatic response and nothing gets fixed. Sometimes your positions will close with no warning and no order to be closed by yourself. Etoro has a bad reputation on Facebook with many users claiming etoro have closed their positions and classed them as glitches. Sometimes the market open times changes, sometimes you can trade gold 24/7 sometimes you can’t, sometimes you wake up with a message saying “psoition closed -$50) and you think to yourself, “how does it force close itself and not it’s up 8%?” All in all I thought this was a great investment app, I put several thousand into this app, yet I am not given a single ounce of customer service. They claim to make it easier for investors which is actually false. They apply leveraging with investors that may not know what that means. Etoro make huge margins on your sales. The spread on etoro is ridiculous and I’ve read in several comments that it’s one of the highest in the industry. Still to this day they have not confirmed how my funds were sent to a closed account even though I’ve filled out a bank transfer for a different account that it never reached..NobabblenoVersion: 291.0.0

✓ BORDERLINE SCAM - YOU WILL LOSE MONEY GUARANTEED“Free Trades” are a lie… You will never “buy” anything at the Market Price, nor will your Limit Orders execute at the price you want due to Etoros huge spread. Also, Market orders are never the price you see trading bc they elevate in the price when buying… so immediately after purchasing youre at a 2-3% loss… Took me a while to figure out what was happening… if you buy something with 6 decimals, it’s hard to catch the difference in price but finally realized it after losing money immediately after buying… Btw, I only decided to write a review bc they updated the app and took away the one feature I actually liked about the app and that was the Analytics Graph where you could add a bunch of different indicators and they would be applied to all currencies and SAVED so each time they would open automatically… Well they suddenly took that feature away with an update, completely changed everything and now if i want those indicators I have to create them each time i look at a graph…. Nothing like stealing your money and taking away features to help you make money. So glad I don’t trade on this platform anymore. Absolute junk.PokerStarCelebVersion: 599.0.0

✓ Impossible to useI’m using an iPhone X, OS 13.6 and the app just isn’t usable. Ive trudged through the sign up process and every field takes about 10 taps to detect and bring up the keyboard. When the field is in focus, pasting details from secure apps (password vaults etc) is really challenging (a further 5 taps to get the “paste” CTA to appear). Absolutely painful. Finally got through all of that, which took far too long (i’m more patient than most) and then got to “Add funds”. That experience was so poor that I just gave up. Fields can’t be selected, numbers paste into the wrong fields and when I then gave up trying to copy my card details from my vault and enter them manually In STILL couldn’t continue or figure out how to move on. So I gave up. I’m not sure what’s going on with the app but I certainly don’t trust you with my money if this is the quality of products i’d be working with..Wparky87Version: 265.0.0

✓ Avoid Avoid AvoidHigh fees, locked up coins, crashed server problems, and lastly Alec Baldwin. There are so many better exchanges out there. Read the reviews that don’t sound fake and you’ll thank me. If you buy ADA on eToro, you won’t be able to transfer them out. You have to sell them. So if you’re plan is to buy and hold, this is not the crypto exchange to use. However, they do have a really cool virtual account that lets you practice trading. It’s great as long as you can actually log in and access it, which is oftentimes not possible due to “technical difficulties” or whatever that 1970s phrase is supposed to mean that they are so fond of. Steer clear. Do some research and find an exchange that is actually useful..10sionTrackerVersion: 309.0.0

✓ Buying price is highWhen it comes to trading, this is only good for long term investments. You will be buying at a higher price than the market value. This is based on comparison of trading view real time market value. You’ll buy crypto only to discover that it will be higher than what is currently on sale so you’ll lose a small amount every time you purchase. You’ll only gain back what you lost if you let it grow for a while. So this for long term investments. I also didn’t like how the copy traders feature required some upfront initial cost to invest..JohnsavathVersion: 276.0.0

✓ Terrible customer serviceBeen hassling with them for a month now trying to get an account started. Account was blocked at the verify email part at the start up and have been emailing back and forth with customer service with them saying they are going to call me then never do. Then they give me a new date and time and again don’t call or say they called but I didn’t answer, even tho I was sitting at my desk phone in hand waiting for a call that never came. Would give a 0 star if I could and would highly recommend you steer clear of eToro until they get better customer service..Bizmuth23Version: 317.0.0

✓ CautionBe careful when using this app. You will receive already prepared answers to any questions you may have. You will not be able to speak with someone about your problems. I used eToro to purchase crypto, but I cannot withdraw my money now that I want to liquidate. If you want to withdraw your money, you will get an answer such as click on the withdrawal tab and see what your available balance is and click for withdrawal, but I never received the answer to my question which is why is my available balance $0 when my equity is $1800? Why can’t I take this $1800 out? Terrible app. You will lose your money!.Shsu50Version: 323.0.0

✓ Horrible! There are MUCH better brokers out there if you’re serious about your moneyHorrible broker, hd many issues.. Entered a BTC trade to withdraw my money in BTC and they changed their policy without any warnings canceling all BTC withdrawals.. leaving me with an opened trade.. Sent me the wrong bank account for deposit witch made me have my money stuck for extra 10 business days.. Their “trailing take profit” is confusing and you have to enter an amount in $ instead of a market value as ever other broker Anyways, just a horrible service, more a social media than a real broker, if you’re serious about your money, look for another service...Jhfa82Version: 347.0.0

✓ Definitely not for everyoneSome countries can deposit as low as 50 USD on their first deposit while investors from New Zealand are required to deposit 1000USD. Next level of discrimination going on in here?.New Zealander#2Version: 353.0.0

✓ Worst layout of charts EVERThe charts are terrible they are not optimised at all. They do not fit the screen I cannot scroll the screen if I am in landscape mode. You have to zoom pinch the screen and all sorts just to get in the right place the controls are extremely awkward. From my understanding this makes it it it entirely impossible to earn money if you cannot control simple things like this. Honestly. This app is the worst out of the non scammer apps. Some say “at least it works”. But it doesn’t. Bot for me. Why should i have to push the charts up down left and right, with the controls not even responding hardly ever. Especially for the times it matters the most. Up and down. I mean. Who on earth makes it an actual full log chart instead of continuously dragging the screen left/right whilst up and down are sorted automatically. This is done with pure intent for non functionality, this leading to people make mistakes. But in my case. I cannot actually move it up or down. So they lost a customer. Not even got a deposit from me either.Trith hurtsVersion: 378.0.0

✓ Your not necessarily in control with eToroVery dissatisfied to find that my Polymetal shares had been sold for me without any consultation or warning. Zero communication. Is that even legal? The whole time before this at the beginning of the Ukrainian/Russian war the shares were frozen so that I couldn’t sell them even if I wanted to. BTW eToro Polymetal doesn’t just do business in Russia, they have stuff going on elsewhere. Is there an independent body that judges these things? Probably not. I saw eToro’s ability to freeze trades seemingly whenever they felt like doing it. Just a warning, you have far less control than you probably think you have..Bob7475848Version: 583.0.1

✓ Beware!I deposited 1500 aud. $15 immediately disappeared. It doesn’t show in transactions history. Then I copy paste few of the cfds. After few days loosing a bit of money. I closed the trade. Application says closing is pending. I’m waiting for the closing of all copy paste trade. Then few days wait for withdrawal. No customer support no live chat . Just an email that will take one week for an auto generated email. All you can do just wait. There are so many other hidden charges. Just stay away from this application. You will loose money without trading..Seaforth999Version: 323.0.0

✓ Overall, poor app and customer service. Avoid.I have never been more frustrated in my life. The app is designed for beginners really. The features are poor. The fees are high. Don’t get fooled by the no fee. It’s because they take their cut by charging you a bit extra every time you make a trade. That’s basically a fee etoro!! Wow lying to innocent people. Atleast the other platform admit to taking fees. And they end up being better than etoro. Also trying to transfer is a joke. They definitely make it hard on purpose so you cannot leave easily. The platform has been down multiple times in the past, causing me to to lose money! During the huge dips in crypto, the platform went down which stopped all users from benefiting. How convenient for you eToro ;) And sometimes my login does not work due to some unknown error on eToro’s end. Just avoid this app. Use Trading 212 they have better reviews. And use other crypto platforms for crypto. Don’t deposit money and start trading on etoro, you will struggle to do anything with it..Rani boyVersion: 309.0.0

✓ Poorly managed platformWhile the platform doesn’t charge fees, the spread inbetween a live ticker and their adjusted price is a bit high. I guess that’s how they make their money. My issue with this platform and why I’m leaving a review however, is due to poor communication practices. Today I got a taste of their “last minute style of notification” which created mass panic all across the platform. I closed profitable trades, as did hundreds if not thousands of others, but many sold in deep red because it was not clear to them (I’m still confused) what eToro wanted us to do. The last line of their notification suggests that due to the volatile nature of crypto this and other actions or changes could happen at extremely short notice. Many have suggested that while these adjustments are normal for a broker/exchange etc, the timing in which they said the changes would go into effect (within hours...not days) is unheard of. That’s extremely concerning, not reassuring. Leaving the platform and please educate yourself about what you’re getting into. They don’t seem to be an honest or well managed company..Future TomorrowVersion: 292.0.0

✓ Etoro stole my money!!!I bought ADA Cardano at 0,43 per piece for 25 dollars, but the app set the number of units with “-“ (minus) , so while the market value of the crypto was growing , my portfolio instead of going in profit was going to loss. I open the ticket to tech support team, no reply for 2 days. In a meanwhile the ADA cardano gets higher and higher, at ne point I get notification from etoro that my portfolio is loosing -50% (while I got pieces at 0,43 and now the cost 0,65 , so am in profit actually). Then ...... I don’t se ADA CARDANO in my portfolio any more ... I see no trace of my buying transaction any more in the app history ....... and I see the amount of my ADA Cardano pieces closed with -50% loss on my dollars account . This is a fraude!!!!! This broker has literally stole my money !!! I have all strewn shots of the facts . This peolpe must be shot down by authorities ..Kitty PanovaVersion: 296.0.0

✓ DisappointedEtoro was my favorite stock app until I moved to the USA from France. When I moved, etoro forced me to close my account due to some tax concerns between countries without giving any waiting time, and they simply cancelled all my investments all of a sudden and reimbursed my money with some fees. I was aiming to do a long term investment, and some of my stocks were running with loss and I was expecting to cope up that over time. Luckily I am a beginner and didn’t invest too much, if I put all my savings I would have completely screwed up. I am afraid now to use etoro again, because my profession demands frequent country changes, and I am extremely unhappy with the etoro service and user experience! I am looking for some other apps now. However, I learned the basics of stock market from etoro. It’s a very user friendly app..Jijumon109Version: 471.0.0

✓ Wouldn’t trustTheir business model is to bet against your position and as u lose money, they gain it. 80-90% of ppl on this platform lose money consistently..HarrysownVersion: 232.0.0

✓ DO NOT USEThis company is corrupt and has costs customers thousands. They take a huge profit off your money but then joined other companies in barring you from purchasing stocks. The server has multiple glitches which are yet to be even addressed. They have made a personal choice to stop paying customers from buying the stocks of their choice. Not only have they prevented people buying the stocks of their choice but multiple comments on the website are saying people cannot pull their money either, effectively having their money kept hostage while not allowed to make investments.SatarSwift22Version: 296.0.0

✓ Expensive, limited and terrible customer serviceVery expensive fees, it’s says it is 0% commission but then the price between the buy and sell is huge. You can not transfer your stocks until 60days have passed. They have very few options to trade but the straw that broke the camels back for me is when their platform froze it meant I couldn’t sell a stick when I wanted to. I gathered the error codes as you are supposed to. By the time I was able to sell my stocks the it had dropped $56. It is a small amount of money but I felt It like I had lost out so I raised a ticket. I submitted my error codes and gave them all the information they asked for. I was then offered just over $23 compensation proving I sign a declaration to say I won’t sue them in the future. I decided to except their offer and take my portfolio to one of their competitors. It was at this point that I really how limiting and expensive their platform is.P17chrVersion: 315.0.0

✓ Bad customer service, possible theftDo a web search of people trying to withdraw funds that they deposited to EToro and how much trouble they had trying to get it from EToro. I didn’t do this research, opened an account and deposited money. Then, I decided to go with a different platform, transferred out my funds, and closed my account. Big mistake. Lo and behold, no money appeared in my bank. I submitted a ticket, and only then was I told that my transfer was “rejected” by my bank, and a *partial*, lower amount of it was returned to my account with no further explanation. The rep then promptly closed the ticket despite no resolution. EToro’s App and Web-based site tells me that because I closed the account, I can’t access or reopen it, which means I can’t access the “returned” funds to retranser them. And, they have no Customer Service number. In order to use their Customer Service Online Chat function, you have to sign in, and EToro prevents me from signing in to chat because my account is closed, and gives no other options to Chat with a rep. Given my difficulties in getting my money back and numerous similar stories online from other users, AVOID this platform. If transfer/withdraw issues are rife and so often not resolved by their CS team, how do we get our deposited funds back from this company?.LibraryDoodleVersion: 385.0.0

✓ Closing my account because I moved of countryI’ve been a client of this platform for many years, I opened my account in Venezuela and then I moved to the US. They told me US is a blocked country so they have to close my operations that I had open since 2017. So you think it’s fair? When I put a big part of MY SAVINGS!!!!! It’s frustrating that they told me that I signed a contract that says that if I move they will close my operations. And what a coincidence that it has to be when the market is at its LOWEST point. Never again people, review your contract they don’t care about your money just their commissions. I waited for so many years to the market go up and now they going to close my operations lol cannot believe it :(.BoscanrVersion: 422.0.0

✓ Customer Service needs a lot of workI was locked out of my account for reasons I still do not know. I emailed them and within mins they replied...about a day or two they emailed me again saying they’re looking into the problem. About a week passed and received nothing. I emailed them asking them about my status. They told me to start a new account with another email. They said they would close my old account. Annoying but alright. I opened a second account and when I tried to put my personal information it said my info was already connected to another account. I was not able to move forward. I emailed support and have just been going back and forth with them ever since...I do not think my problem will be resolved anytime soon...I suggest to move onto another platform..Iamadinosaur007Version: 296.0.0

✓ Really disappointedI can no longer trade Cryptocurrencies or Indices. I contacted customer service, they replied this is due to a bug. They marked the case as solved leaving me with no possibility to buy or sell and missing huge opportunities. Few days have gone by and I still haven’t heard from them. Do NOT use this platform, there’s a few around with better services, less spreads and no bugs that make you miss out on bug opportunities..IbizalifeVersion: 340.0.0

✓ Avoid this platform like the plague. 1 star is more than deserved.If you are reading this, you’re likely looking at EToro to trade conveniently. I strongly recommend you avoid them. For many, their spreads are awful, but you take your choices here. There are many anecdotal stories of trades being closed without notice, which happen in large enough numbers to raise the association of smoke and fire. Personally, the issue for me was more serious, EToro restricted my trading account and wallet with no prior warning, locking up over £10k, then they cancelled my account forcing closure of long term positions I had taken & losing me money. They have refused to explain themselves and I have yet to get this money back. Furthermore, they prevented, by either neglect or deliberate choice (I have no idea), the conversion of monies between various Crypto hedges. I was given no explanation or compensation. There is no way to reach customer services directly (to speak to a human who can explain what is going on and why), and their response times on raising issues is, to date, atrocious, and answers unhelpfully vague. Their attitude has been ‘go to the FCA to go to make a complaint’. I conclude. This is an organisation that is playing in the grey areas of trading, using obscurity and internal process to disadvantage users, and to make money. Do not give them any money. Go to a reputable trading platform. You have been warned..1223929Version: 460.0.0

✓ The Best app for testing your patiencyIf your looking for the best app at nothing this is it. It has the the worst customer care service ever, by far the worst i have ever seen and if you dont trust me get the app. They have canning ways of having you deposit money without even verifying your identity and when you want to withdrawal they put you through a very lengthy process of withdrawing your own funds. And they wont let you off that easy at all they wil make sure the money doesnt get to you on time through their various and shady policies. If your looking for something to to bother you because your tired of an easy life, trust me this app and their services is the number 1 app for it. I have some cash left with them cause i cant withdrawal because its less than the withdrawal fees and i cant trade with it, now just think of that..Jordan from USVersion: 550.0.0

✓ AnnoyingReally, really annoying notifications. Everithing turned off and still shows a bubble with notifications. Uninstalled the app despite the fact that I do have funds in it. This is the reply I received from the app support: “Hello there, We're sorry to hear about your experience. If you are having notification issues with the app don't hesitate to contact our Customer Service. Also, check if your desktop version is functioning normally. Wishing you all the best, Maria" This is not isolated issue and I have researched ways to stop the notifications. Many other customers have complained about the same thing. Are you really expecting every customer to go trough Customer Service to force you to stop sending notifications when the customer explicitly states he doesn’t want any notifications? The only reason I would think you have built the app this way is because you are getting payd to push these notifications to customers. There is many more services like yours and customers don’t have to go trough hoops to get what they want!.B3atcraftVersion: 537.0.0

✓ Be carefulThis app comes across easy to use and reliable until you cannot get any help from customer service. They are quick to email you during verification procedures but when you don’t have all the required information on your bank statements because the bank just doesn’t have their stipulated requirements on a statement it won’t be accepted and then when you upload a utility bill with all the correct requirements it’s still not accepted. You would think that after being contacted by customer support they would put a hold on the time frame before your account gets “liquidated” being under the impression that they are busy “verifying” your profile. Your profile gets liquidated while having trades open. I’ve emailed then numerous times to which I haven't had any response. Then trying to connect to a direct chat via the app never works because you can’t get connected to any representative. Too much automation not enough actual support..Unhappy trader 89Version: 216.0.0

✓ BecarfulI have been using Trading 212 for nearly 2 years now, I hate it when people complain about T212. If you want to invest in the UK the best platform is T212 with no question they are not shady like ‘other companies’ they are open about how they make money and about all their fees. So I wanted to try a new trading platform to invest crypto as T212 doesn’t have crypto. So I tried EToro I must say it is one of the weirdest platforms to use their are so many fees that you are not aware of after you have invested and also the currency is just weird, it shows the amount of profit/loss your making in GBP and then when you go to withdraw your money it’s in USD. Also to withdraw your money takes so long and you get $5 withdrawal fee, everything about this platform is weird and shady..Vega CVersion: 323.0.0

✓ Avoid like the plague if you value your privacyEToro as a platform is fine. Simple to use, easy for anyone to get onto the trading market, but that’s their lure. Once they have you, it’s tough to withdraw your money, even as a fully KYC’d customer. There UI to do so is horrific and deeply hidden away. But that’s just a crux of it all. eToro spies on your constantly. They copy your clipboard without your consent each and every time you load up your app. This means they copy your passwords, private messages, information, card details maybe, or worse still, your crypto wallet passcode keys. No matter what’s in your clipboard, they will copy it and keep it on their servers. It’s nothing more than cheap spying and an invasion of our privacy. Imagine if a member of eToro were to walk into your home and pick up your smartphone playing where you last left off. That would peeve you off right? This is exactly what these people are doing. Apple needs to act on this and ban this app until they resolve this position. How they get away with it is unacceptable and why Apple haven’t stopped it yet is beyond me. In a nutshell, don’t trust this application. It will steal data from you..BeanbagukVersion: 296.0.0

✓ Useable after resettingI use this on both my iPhone and iPad and find it buggy after exiting the app. If I use the app then move on to another app to send an email, check social media etc then return to etoro, I find the portfolio freezes and most actions within the etoro app fail apart from the basic navigation around the app. The only fix is to do a forced app reset - really poor for a company that deals in financial products. Using the website is a far more stable experience. Another issue is the withdrawal times, they charge $5 per withdrawal and take their time to approve it, I’m sure the official reason will be something along the lines of “keeping customers secure”, but to me it’s clear the want to encourage customers against withdrawing profits..CernunnosUKVersion: 534.0.0

✓ Lied to get more membersI contacted customer service asking if a certain crypto was available to trade before creating my account. They said yes. I create my account and low and behold it’s not available. Untrustworthy company take your money elsewhere. Edit one in response to The “developers response”: I personally sent an email to customer service asking if the crypto I wanted was available to trade and they said yes and it wasn’t. I have already contacted customer service and they said it was because of a “lawsuit”. Some excuse Uphold is allowed to actively trade it. No I’ve also asked for my account to be closed and my money returned. Edit 2: it’s already been done and this review will stay..NUCLEARxPHOENIXVersion: 465.0.0

EToro: Investing made social works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact EToro: Investing made social.