WDW Magazine Negative Reviews

WDW Magazine App Complaints & User Negative Comments 2024

WDW Magazine app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using WDW Magazine? Can you share your negative thoughts about wdw magazine?

WDW Magazine for Negative User Reviews

✓ No longer worksI keep getting an error message advising that an active internet connection is required despite being on WiFi and mobile data. Been like this for a couple of days now..Sl8357dfVersion: 9.13.13

✓ Don’t get if you already subscribeIf you already subscribe to WDW Magazine, don’t download this. I’m sure the app functions fine if you purchase your subscription through the app. But let’s be honest, how many of us are here because we already have a subscription? I was hoping I found an easier way to read my digital subscription, but it is apparently a completely different login than the one I use to access my issues on a browser. I emailed customer service in hopes that I would be provided a solution of way to log in. Instead I received silence, no response. It seems really silly to have an app that is completely separate from a regular digital subscription..Atc729Version: 10.2

✓ Informative with Nice VideosVery nice articles and pictures. Videos are very well done. Keep up the good work. Update: app keeps asking me to sign in. iPad reboots afterward. Until app is updated, I have to reduce my rating to 3 stars. Magazine is still very well put together and I enjoy reading it - please fix the reboot issue..DntremblayVersion: 7.8.3

✓ Appréciation WDW magazineTrès beau magasines et sujet intéressant. Point négatif, seulement en anglais. Vous devriez le traduire en français..EMgestionVersion: 9.13.15

✓ ConfusingI can’t get the new magazines through the app anymore, I can get old issues. I have to try on the website. But every time I want to read it, it takes me 20 minutes or so to figure out where it is, I liked the app before..CindiwannabeVersion: 9.13.21

✓ Good magazine, bad app.I wish this magazine was accessible through a more thoroughly tested app. The folks that edit the magazine do a great job, but it’s very frustrating when I subscribe to something and immediately have issues accessing the thing I’m subscribing to. I can’t access the magazine at all through my iPad Pro, which is why I subscribed in the first place. I can download issues with the iPhone app, but I paid to view on my large screen. Can’t figure out how to access all the issues using website either, it’s like it doesn’t recognize me as a subscriber because I subscribed through the Apple app. I will increase my rating to 5 stars once the app is fixed. This magazine is great though!.LordofuoVersion: 9.13.21

✓ Was great 🙁It was great, however: Each month it defaults to “subscribe now” even though I’ve paid. You re-enter your token code and it used to reset and all was fine until the next month. However this has now stopped working. I’ve paid and can’t access it. You can’t login on their digital page as it is a different subscription. The app takes up-to 3 minutes to even load, and downloading a magazine, because you can read them without downloading, takes up to an hour. Such a shame as it could be great. The magazine itself is lovely. Great pictures and articles, but the delivery of it is lacking. Don’t subscribe on iOS. Do it direct..HLW2011Version: 9.13.19

✓ NonsenseSubscribed. Supposed to get sign on information by email. Took a while to come. Finally received sign on and password to use. Downloaded this app. Tried to get mag. Indicated I was a subscriber. In order to get mag it indicated needed my account number. Never received it previously. It is not like I am buying a diamond. I went back and forthwith customer service and now awaiting next communication. Not the agents fault. Just venting. Have a magical day..NYC-ex brooklyn guyVersion: 9.13.15

✓ Can’t readEverytime I try to read it it tells me I need to subscribe and asks me for an account number. I never received an account number. After I keep trying to download it eventually loads but now it is not even loading. Very frustrated going to cancel my subscription..🌺FaithVersion: 9.13.21

✓ Constantly have to restore purchasesI auto pay monthly for access to the online magazine and run into access difficulties each time I open the app. So much so, that I just purchased a year of the hard copy edition. Love Disney, don’t love this app..DisneylandjillVersion: 9.13.21

✓ Don’t do it if you plan to use the appI constantly get shut out of my subscription on the app! Today Stefanie at WDW Magazine told me they they are aware of an app problem(no kidding, it’s been going on for over a year) but it’s “going to be a while”. I’m done. Cancelling my subscription..Stevo732Version: 9.13.21

✓ UnusableTook almost a week to get the magazines to load. Then I can’t download them. I subscribe, and they happily take my money, but if I want to download anything, I get a ‘subscribers only!’ message. Restore purchases doesn’t work. They have my money, I have no magazine..Steve071Version: 9.13.13

✓ WDW magazineI love the magazine but all of a sudden I can’t down load it and I have sent a few emails and they still haven’t fixed the problem😢of course after I paid for a full year subscription ..Pjd60Version: 9.13.21

✓ Wasted moneyI subscribe for a month signed up with an email address and password. From that point forward it’s impossible to sign in and read the magazines. The screen says invalid not recognized. If you try to reset your password it won’t accept the email address to send you a reset. So I’m paying for a month and I won’t be able to use it. I canceled my subscription immediately but I’m still paying for nothing..Kkbol22Version: 10

✓ Doesn’t work with Print + digital subscriptionYou can only use this if you purchase the digital subscription through the app. One reviewer said if you purchased your subscription through the website you could contact customer service and they can get you set up on the app. This isn’t true. I contacted them and they said only app subscriptions can use the app. This is ridiculous and really lack of thought and planning from WDW Magazine..ClarkkentncVersion: 10

✓ Great content, terrible appWith the latest update to the app, I lost access to the content of all prior months ( can see the covers, but not the content). Additionally, cannot download anything (app closes on attempt). I contacted support and was told they cannot help me because I subscribed through Apple, so it is Apple’s issue to resolve. Hindsight being 20/20, I wish I hand cancelled my annual subscription before it auto renewed in January. My foolishness/stupidity..Rwb in rduVersion: 11.1

✓ Not workingI still not have access to my account since 1 month. I renewed but do not have have access to the app. On their web site, I do not have access to all publications. Very disappointed. Patate ronde.Patate rondeVersion: 9.13.21

✓ Not working on my ipad mini5Idk why but this app just keeps telling me there is no active Internet connection on my ipad mini 5. I am definitely connecting to the wifi and every other app is working wihout issue. I also tired reinstall it but no use. please check.ChocobopeepVersion: 9.13.13

✓ App won’t let me view my subscriptionContacting support, so I’ll update if this gets fixed. But the app won’t let me view my subscription. So far, I feel the same as many others that I shouldn’t have to go through support for this. The login info should be the same!.KleverisVersion: 10

✓ Has potentialThis app would be amazing if I could actually access my digital subscription from my phone. It seems because I purchased the bundle I have no way to log into my account through the app. I need an account number which doesn’t actually exist. Very happy with the magazine bundle, love looking at old issues but would really love to fully utilize my subscription. °o°❤️.KMDHollandVersion: 9.13.15

✓ Good but stops working.Several times I have to email Support several times because the app doesn’t know who I am. Support is good. But at least 3x had to email Support for help. I hope they will fix their App..St.MikeVersion: 9.13.15

WDW Magazine works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact WDW Magazine.