2.5
2.59091 star

Total 32 Negative Reviews

TechSmith Fuse App Complaints & User Negative Comments 2024

TechSmith Fuse app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using TechSmith Fuse? Can you share your negative thoughts about techsmith fuse?

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TechSmith Fuse for Negative User Reviews

IPad Pro, Landscape, Attached Logi Slim ProDear Software Developer, 1. Purchase iPad Pro 12.9” Pro (or 11”) 2. Purchase Logi Slim Folio Pro (or perhaps a Brydge Keyboard) 3. Attach iPad to keyboard 4. Go to App Store, Install your App 5. Launch Your App 6. Take note that Your App doesn’t work so well in Landscape Mode 7. Modify your app to work in Landscape only Mode 8. Watch user change your rating from one stars to more than one stars Regards, ANNOYED iPad Pro 12.9” user with an attached keyboard.Version: 1.9.2

Please make it work betterI love my TechSmith products and I find them indispensable for work. It gives me the edge within my team. I would love the integrate Fuse into my workflow, but the app is slow and buggy. Please fix Fuse. Otherwise, you guys have great software!.Version: 1.6.1

Crashes on start up!Does not work on iOS 7.Version: 1.3.0

It just flat doesn’t workWon’t connect. Completely useless..Version: 2.1.1

Does Not WorkWas a bit skeptical at first...but now since it will not even open once I downloaded...even more skeptical..Version: 1.3.0

Doesn’t workI need this for my school and the app just keeps crashing on me?.Version: 1.9.3

This app could be better...This app is not unique at this point. It basically makes it simpler to get a photo or video from your mobile device into Camtasia. If it actually let you broadcast your mobile device display and capturing video, then it would be a lot more useful..Version: 1.0.1

TechSmith FuseI don't understand why they would go to all the trouble to create an App and then not provide any documentation on how to use it. Look everywhere on their website and found nothing. The only videos are short marketing videos. Useless..Version: 1.5.3

Crashes on startWish it worked. Really named it for snagit..Version: 1.3.0

Antiquated garbageIf for some reason you are forced to use this app in 2021 for school or work I feel bad for you. This feels like an app that would have been on the original iPhone. Glitchy and not user friendly. Avoid if possible..Version: 2.1

Great idea but flawedWhy do I need to be on the same network?!? Unfortunately I can't use it with this setup. Having it via a cloud based option would make this an amazing feature.Version: 1.7.2

Transfer of imagesLove my fuse until the last update and now having trouble uploading images, I have to use the old fashion way, iPhone 6+ need help.Version: 1.6.1

Simply Rubbish :(I've had this app since it was launched and so far I've been able to use it NEVER. It fails to connect every single time no matter if I'm using a PC or Mac version of Camtasia. I live in hope of it working but think I'll be waiting forever..Version: 1.6.1

Too difficult to connect Fuse to Camtasia or SnagitKeep getting connection errors, even after following instructions to make sure everything's on the same network. Techsmith online help isn't helpful. The app used to work, but not anymore. Big gap between techsmit marketing and app implementation..Version: 1.7.2

Limited usefulnessIn trying to make this app simple, they've made it way too simple. Once the app's linked to an account that's it, no more configuration possible. Want to access all your photos, including the shared libraries? Not possible. Want to link it to a different machine? Not possible, want to link it to all your techsmith apps? Not possible. I assume they chose their much more cumbersome linking mechanism (qr code snapshot madness!) is because of their windows products that can't be used with icloud, but in making their windows sync possible, they make the mac sync much worse then needed (lowest common denominator). Shame as had some promise, but I see no real benefit to this then simply opening up iPhoto and exporting the image directly..Version: 1.0

It works, but that's it.This app performs the function I need (sending pictures from my phone to SnagIt program on my PC) but it takes too many steps to complete this simple task for me to give it more than 3 stars. I have to open the app, click albums, click camera roll, click the picture, click share, and then click SnagIt. Now those 6 steps may not seem like a lot, but for something that is supposed to increase workflow I need a better shortcut that I can set on the app than that. Especially since the process is not complex..Version: 1.6.1

RiyadhI cant open library files also after last update.Version: 1.7.1

Crashes before it opens!I would like to see the app open so I can rate it again!.Version: 1.3.0

Delete pics limitationCan only delete pics via Library > Select ; but trash can is greyed out when viewing each pic...??.Version: 1.9.3

What about screen recordings?I don't need another app for photos and videos. Where is the iPhone or iPad screen recording app? I would expect Techsmith to develop this as the leaders in computer screen recording software..Version: 1.0

ErrorIt says cannot establish connection network or something like that fix this.Version: 1.5.3

Was good, now badThis latest update just took away the ability to import multiple photos at once from my camera roll. Had to import 15 pictures one at a time. This is useless to me now..Version: 1.7.5

Not terribly usefulI don't see the point of this. So you get an app to record videos or take pictures – can't the iPhone iPad do that already? Why do we need a new app to do that? What would be really useful if they have something like the functionality of Camtasia itself, where we could draw on a screen or a picture and have the voice over captured. Because doing that with a tablet is MUCH easier than on a laptop. It's too bad they did not think of that.… As it is, I doubt I will ever use this..Version: 1.5.3

Wish this app can record the screenI have Camtasia on my computer and wanted to use this app to record screencast videos from my iPad. Wish this feature is available as the infrastructure is set up in Fuse..Version: 1.7.3

Crashes upon openingI love Snagit, so I was excited to get this app. It flashed upon opening and instantly crashed..Version: 1.3.0

How did this ever get released?When I saw an app to move images from my phone to snagit and camtasia I thought, great, I no longer have to attach images to emails or sync with my computer. Well little did I know that even in the rare occasion that the app would connect it would actually be more effort than any previously used method. This app is a phenomenal waste of code. So I have to connect the devices to the same network, and then scan a QR code to sync the devices. Even once those things are done it can't connect to the server? Seriously this app is a joke, whoever developed this rubbish should be fired. Unless of course it was developed by a 16 year old intern that was just given something to do to keep him out of the way of the real work... I would be happy to pay for an app that works, don't produce free apps that are fundamentally a waste of time..Version: 1.6.1

Takes tooooo much time!It takes too long for videos to upload. The majority of the time an error message pops up. I have to keep reconnecting my device to camtasia. I get frustrated at the thought of using it..Version: 1.7.0

Doesn't work anymoreThis used to work great. Now on my iPhone 6 9.3.2 I can upload to snagit on my Macbook Pro if I take it within snagit. But if I try to upload from my camera roll it just freezes :( very frustrating as otherwise your tools are great.Version: 1.6.1

Ability to import multiple files?I’ve been using Camtasia for years, and the integration with Fuse, except one thing. I can’t seem to find the option to select multiple items to import into the Fuse Library, to then export to Camtasia, or Snagit. I have checked multiple settings within Fuse, but could find nothing. It’s a feature that I KNOW I’m missing! :).Version: 2.2

No longer supportedAfter many calls to support, all I get is that the app doesn’t connect to Snagit anymore, and they have no idea why, and no solution “sorry, Fuse is a weird program with issues that we can’t diagnose or fix”. Gee, thanks..Version: 1.7.4

If only it workedCan't get it to launch on iPad. Launches fine in iPhone but can't get it to read the badge and make a connection. Good feature if they can get it to work..Version: 1.3.0

QR code pairing doesn’t workWhat a shame that the QR code paring doesn’t work. A higher disruption to work flow..Version: 2.2


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