- 87.4LEGITIMACY SCORE
- 90.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Cookie Jam: Match 3 Games App Complaints & User Negative Comments 2024
Cookie Jam: Match 3 Games app received 79 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cookie Jam: Match 3 Games? Can you share your negative thoughts about cookie jam: match 3 games?
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Cookie Jam: Match 3 Games for Negative User Reviews
✓ Very AddictiveAfter some 40+ months and never having spent a single penny on this app game, it has become more challenging, frustrating & difficult (level 3284). Still addictive however. The programmers clearly want people to spend money on buying extra coins or tools, which I guess is understandable. Update to original review dated Feb 2016 (below). Now been playing for 20 months so, yes, still addictive and reached level 1894 but this could be the end for me. There are another 200 or so levels but I can't see how to complete this level without a big slice of luck and a lot of patience. I still don't intend to spend any money on it but they have started providing bonus boxes at regular intervals to help. Original review was - Been playing for about 15 months and never spent a penny on it. Reached level 1254 and there would seem to be about 1595 levels in total. Been very slow progress in recent months, probably because I won't spend any money on it! I'm sure it knows when I'm about to complete a level and deliberately doesn't provide enough items of a certain colour but, maybe I'm just paranoid. Sometimes they allow unlimited lives for set periods, e.g. 24 hours but, glad this isn't too often. As I said in the title, Very Addictive..Version: 7.10.111
✓ Don’t Like That You Have To Have Facebook To Fox GlitchesThis is a fun game that I have been enjoying for quite a while. However, there have been a lot of glitches. When you leave the game and come back later to play again, it puts you back several levels that you’ve already completed. On other occasions I’ve made it to the end of a land and it will freeze and not advance to the next land. When I restart my device, it puts me back several levels that I have already completed again. I contacted the developer about these issues and their only solution is to have a Facebook account and link the game to that and then they can fix the issues. Otherwise there’s nothing they can do to solve these problems. I don’t have a Facebook account and I won’t be getting one, so I guess I’ll be deleting this app in the near future since they have no other way of fixing their glitches..Version: 8.40.114
✓ Many glitchesI’ve been playing this game on and off for a couple of years. Lately I can’t even get into the game. Since the beginning of July 2020 I haven’t been able to get on to even get my daily free spin and that means I’ve lost any streak I may have had. Back to square one because I refuse to pay for something I have no control over (and even if I would I can’t get on!) I’m in the process of deleting the game and adding it back and I’m afraid I’ve lost any progress, boosters I’ve accumulated. I’d love to be able to send you a screen grab of when I tried to log on where half the pictures is white. When I try to get on it just closes and I try over to get the same results. If I lost everything I will delete the game and never return. There are plenty of these types of games. Update: down loaded new game and I thought it might work. It looked good but when it asked to send notifications I clicked “don’t allow” the game closed on me. Retried and got the half white (where it has the game title Cookie Jam) and again closed on me while loading. Looks like I’ll be taking this game off my playlist. I’ll wait a day or two to see if I get any response from support - but I truly doubt it!.Version: 10.45.801
✓ KazzaHave always loved this game but when I play on my iPad always boots me off Can't get free games or lives or free boosts and even free spins or extra moves and I'm now experiencing finishing levels and then I have to log back in and have to replay level 😩 am over this either fix it or I'll be deleting this game don't rate you at all I'm still experiencing problems am over watching videos and still being booted back to log in starting to hate this game can't recommend it at all Fix it or lose it 😡.Version: 8.10.111
✓ Enjoy the game....but maybe all good things should come to an endClearly I enjoy this game. I play everyday. In fact, I left candy crush in the dust years ago because it was a far better game at the time. However, I’m tired of being charged for coins to continue my continuous day streak because I don’t log on by some ambiguous time you’ve programmed on the backend. I don’t know how many times I’ve logged on to play and the wheel is blacked out with the error, “sever is currently unavailable”. You know what the means? It means that your time on the app is not registered, and if you don’t remember to play later in the day you lose continuous play status. I’ve never made any in-app purchases, and I feel this is a way to rob people of the all the free coins they once earned by completing the cookie walk (the removal of this as one of the rewards is awful and shows what you you really think of us that continue to support the game) . I’ve reached out to customer support and they aren’t interested in resolving the issue. Maybe it’s time to think of this game as a bad cable company and just cut the cord and delete it..Version: 11.20.111
✓ Long time playerI’ve been playing this game for quite some time now and I have a few things that come up in the game that really tick me off. First, when you get the bees that are supposed to help you and you only have 1 item left in the level, aren’t the bees supposed to help you? If so, then why do they target and break everything but the one item you have left? Second, if you have a piece of cake in the round but no matches, it makes you use your cake before shaking to rearrange. I’m usually saving the cake but it forces you to use it unstrategically. Third, if you finish a level with many lives left, you have to sit thru crap before it takes you up to the next level. Give me a skip button so I can watch it if I want but don’t have to if I don’t. This draws out the game unnecessarily..Version: 10.20.111
✓ Used to be GreatBeen playing this game for years. Has always been my favorite until the last update around July 4. Wouldn't load on iPads for awhile. Now that's fixed, but the lag time from when you swipe a piece until the game responds is torturous! No problem with any other games or apps but this one. Fix the lag issue & I'll change my rating back to 5 stars. For now, disappointed. Update 9/7/20: there have been a number of updates since the one that broke this game for the iPad. Kept hoping the iPad problems would be addressed and fixed, but nope. Although I appreciate that the developers did at least respond, they want to treat it like device instability, or to contact them. I'm a busy working person & am not willing to spend my time trying to make it work. You broke it, you fix it. Sadly, my rating has now gone down to zero stars and I'm deleting my favorite game. Will check back from time to time to see if other reviews indicate it's playable on the iPad again, but until then, adios..Version: 10.65.104
✓ UpdateThe new update is horrible and the daily reward does not work :/.Version: 15.0.126
✓ Level 195 impossibleNever has enough blue circles to finish challenge.Version: 8.60.117
✓ Not fairI have really enjoyed playing cookie jam until I reached level 113. It seems the designers in their wisdom do not wish players to go any further. I find it is now an irritant rather than a pleasure to play this game😔 Would have given a five star until level 113 now I'm afraid I will only give a 2😔.Version: 4.70.117
✓ Keep loosing progress and rewardsI used to love this game but I am finding it very frustrating lately because I keep getting sent back to levels I have already completed. At first I didn’t realise what was happening and just thought the games were getting very repetitive. Then I noticed that the level the game was making me start on already showed the number of stars I had gained when I completed it last time. This seems to be a regular occurrence now. I tried to contact the designers through the app but they would only do anything if I gave them my Facebook account details. I’m not linked to it through Facebook and have no intention of being so refused to send them. I have now noticed I’m also losing infinite lives and other rewards I had collected along with my progress. Very disappointing and can’t help wondering if it’s all a ploy to get my Facebook details or for me to pay !!.Version: 7.70.109
✓ Latest changes have removed some of the fun...I enjoy the game but the recent changes have made it more frustrating. I don’t like having to click multiple boxes to confirm I want to give up on a level instead of spending real money to continue. That sort of spam will not encourage me to spend money. The pet update freezes my game if I try to enter the info or shop area related to it and it doesn’t matter what device I try it on. The new wheel has been stripped of most of the useful tools which again makes me less likely to spend money on the game. Feels like the game has become about the money grab instead of about the quality of the game which is disappointing..Version: 9.80.110
✓ Update - stability issues back and lost rewards18 May 2019- this update has caused some issues again. The occasional throw out but more annoyingly, was given a whole lot of rewards in the macaron challenge but they didn’t show up. April 2019- The below issues have since been fixed so I am happy to change my review from 1 star to 5 as I enjoy the game (Since last upgrade on my iPad 2 weeks ago every time I finish a level the game throws me out. Usually the level I finished has been saved but sometimes I have to redo that level and when I have spent many attempts to do that level to have to do it again is getting very frustrating.).Version: 9.0.114
✓ ReviewGreat.Version: 14.90.128
✓ ComplaintThe family feud is appalling, won’t let you out, takes you straight to the website and I am not eligible any way. So annoying that I have to close the game to exit the stupid thing. ***** No you have responded defending your ads. All I want to do is have the option of not playing family feud and the like as I am not eligible so why would I want to play it. I cannot access the game without playing it ***** In answer to your second response - I will not be “filling out a form”. This is as far as it goes, next step is deleting the game altogether. When I open the app the family feud appears and it won’t give me the option of not playing ie opting out. I cannot access the main game until I complete the answer in family feud for which you tell me I am not eligible to enter, so why do I have to play?.Version: 11.65.101
✓ Horrible new formatMay 4: Judging by your ‘response’ and the fact it is dated three years ago; clearly shows that you don’t bother to read customers’ reviews or probably care much for what people have to say. What is quite clear from reading recent reviews; that I am not alone in saying that the recent ‘updates’ to this game; have not been widely appreciated. Perhaps you should listen to the people that actually liked this game and revert to the older format; which was far easier on the eyes. April 30: I’ve played this game for years and have always found it to be quite enjoyable and took my mind off things. Today I found that they have ‘cleaned up’ the app (I think is how they described it) and I will not play this game again. For some reason, they have shrunk the actual play area in order to have wide; quite pointless margins at the sides and it’s harder to actually see what you’re doing. It’s a shame as I quite liked playing it; it was addictive and I had got quite far. I found the older format more straightforward and easy to navigate. Oh well; on to something new for me..Version: 14.00.403
✓ I’mWe.Version: 14.90.128
✓ DecuJe n’aime pas la nouvelle version les graphiques sont moins beaux.Version: 14.30.122
✓ UghI play a lot of match 3 type games, & this one is just not very good. It is loaded with long, tedious ads you have to watch constantly and software issues. It crashes randomly. It says you can watch an ad for a free booster after you lose a level, but after you watch the entire long, unskippable ad you don’t actually receive anything at all. Most games of this type take into the hundreds or even thousands of levels for the levels to become a miserable, frustrating slog that take tons of tries to accomplish, but this game is already like that by levels 60/70. Level 54 was as absolute nightmare because it was set up so badly that every time you moved a piece, you would literally have to wait two or three minutes while the pieces fell, one by one, into there spots, for every single move. That alone almost made me almost delete the game, but now that I’m watching dozens of ads, being prompted to buy something every other second, & taking endless attempts to pass even one level (with more ads and purchase prompts in between) I’m well and truly done..Version: 12.20.129
✓ Super game that could easily be even betterThis super game keeps developing as you progress through levels. If you don’t meet the challenge within the allocated moves there is a new page that asks if you wish to continue, with a number of options for getting 5 more moves. If this page showed the number(s) remaining to meet the objective it would be even more satisfying to play. Additionally the settings button is located at the lower right corner of the screen which means that it is sometimes activated accidentally when playing, especially when holding the weight of a larger tablet screen. A super game that could easily be superb!.Version: 7.70.109
✓ This game cheats!I’ve played this up to level 500, and in my research, this game has specific rules to make this impossible, it will actively spawn cookies that will help you as little as possible, the pets only target the most powerful of objects, not the most broke, which can really mess it up. In the first 100 levels I have gotten 1st try, but every level takes about 7 tries each afterward! The bingo event is partially rigged to help you, but that’s it. The transactions change as well, and a ripoff! In some levels, the offers change from infinite hearts for 2 hours, and a bunch of power ups, to a rainbow cake and a spoon. I can get those in 10 minutes for free. This charges 6.99! The obstacles are also incredibly hard, like the brownies and the pretzels. Even the daily spin is rigged! I once hit the jackpot of 50 coins, and it gave me a different, worse reward! This game expects you to already have every power up constantly, or else you won’t get anywhere. The worse part is, if you even TRY to get extra rewards by watching ads, the game will crash, and you won’t get the reward! This happened EXACTLY when the levels got rigged, which is something… TL;DR this game expects you to be omnipotent or you won’t win..Version: 12.95.125
✓ Fix the game... reset the levelMy levels were around 7000 Why was my game rest to level 1 When trying to reinstall the game it took my levels to around 5000 I was at the end of the levels... close to level 7000. I want the game reset to my true level. Update of my review I was close to level 7000, when my game was updated my levels were restarted at level one, I deleted the game and when I downloaded cookie jam my levels were set at 5000 instead of the almost 7000 levels I had completed. I want my levels reset to reflect the progress I had originally achieved. My observation from reading others complaints is that they have experienced the same problem !!.Version: 11.65.101
✓ Too Many Hard LevelsIt’s obvious that my last comment won’t be posted!!! But here I am at level 2430 + and still finding super, super hard levels which include ‘no more moves’; locked tools; and impossible goals, ie need 6 donuts however none in the picture. Every level is gains points, to what avail; they can’t be used; maybe these should be accumulated and used to purchase lives etc; also, you should be able to access any ‘helps’ that you have in store during the level too assist complete the level. Fairly basic, I think. Cheesed Off Long Term Player Well, you’ve done it. I’m deleting this game; why because you’ve turned it into money grabbing; increased hard/extreme levels are preceded with and finish with a money grab. Some levels have 3 - 4 hard/extreme games straight after one another. Presently you’re running an additional side game where you beat the level first time and you win a letter, solve the word that day and you’re eligible for a prize; great, however you need to be an American citizen. So there’s no point in citizens of other countries playing your game. Result, more cheesed off players. I’m currently at level 4600 +, not considered high by some, but high enough. The game was fantastic, however now without ‘buying’ assistance it’s impossible. Again, you won’t publish these comments because you’ll probably find a lot more players share them. Looking forward to your response. Cheesed Off Long Term Player.Version: 10.65.119
✓ Crashes a lotFun to play, but I'm finding it frequently shuts down in the middle (or even at the start) of a game..Version: 7.10.111
✓ SlowBeen playing this game for a couple of years hate it when you win something and it takes you to Facebook not everyone in the world is on Facebook I for one am not so you have to wait whilst it says a problem connecting and then you can return to game, also it is getting sooo slow playing a game. I now am stuck on one level having won this level 3 times will not take me to next level pointless playing a few weeks later will now not even load After four months have had a response to update which I always did anyway but I have deleted this app a month ago as its poor management.Version: 7.90.111
✓ Update is garbage!!!!I have been playing this game probably since it came out years ago I forgot how long!! They take things away and Now this New update I DO NOT LIKE IT!!!! You are forcing me to use certain dogs for each level when I like to pick my character!!!! NOPE THAT IS GONE!!! I had 19 CAKES NOW IT SAYS I HAVE 1…. HOW DO YOU GO FROM HAVING 19 to 1 ?? WHEN I HAVEN’T USED ANY!!!??? The cookie walks use to come quite frequently now once and a great while!!! AND HOW DO YOU EXPECT PEOPLE TO PASS 5 LEVELS ON 1 GUY!!!???? WHEN YOU MAKE THEM REALLY HARD!!! I mean I don’t want them extremely easy but they shouldn’t be Extremely hard to where you can’t get pass level 3!!!! And they give you all these crap chocolate things to use when they should be giving things you can actually use!!! Like the spoons, rolling pins, the squeeze things, and the gloves!!!! I’m about ready to delete cookie jam!! I just don’t find it fun anymore especially with the New changes!!!! AND WHAT HAPPEN TO THE SPRAY CANS!!???? THE RED N WHITE ONES YOU COULD SPRAY 5 THINGS N THEY BROKE!??? GONE!!!.Version: 14.00.403
✓ Do not recommendTo many adverts.Version: 14.30.122
✓ To many adsEnjoyed playing this game for years, but running out of patience with the volume of ads required to get boosters to get through the levels. One minute ads? Come on guys I’ve got better things to do than wait for endless ads to finish! Maybe time to try a new game that has more game time and less reliance on watching ads. Appreciate this is how you make your money, but balance doesn’t feel right anymore. Thanks for a great game..Version: 13.30.119
✓ Love but like old version better.I’ve been playing this game for years consistently and loved it. It recently updated and I don’t like the new look of the game. I may be the only one but I really don’t like the new look of the game. I wish there was a way to switch it back to the old version. Was easier to look at the playing board..Version: 14.00.403
✓ What has happened?Been playing a long time now with no faults at all. Totally hooked on this game. Now the quality & integrity of this app has declined. All of a sudden I keep getting booted out when trying to spin for rewards, more & more hard levels now included, but worst of all the orientation has stuck on portrait only. Uncomfortable to play with this orientation using a heavy iPad Air. When is a new upgrade being released? Please don't apologise & ask me to contact you. Nothing more to discuss, just fix it. Will only give 5 stars then..Version: 7.0.114
✓ UpdateWhat is going on with this new update…the art style is so strange and uncomfortable to my eyes. I love the game so much but now it’s just a total stranger to me.Version: 15.0.126
✓ Cookie jamI find this game very slow I have to keep pushing to connect the 3 things together I just cannot get the thing to work properly Otherwise it is fine..Version: 11.80.117
✓ Forced to update now game won’t loadI’ve been playing this game since at least 2016; but every time lately there is an update my game won’t load and I lose my daily rewards, as well I have free time/ lives I have legit won that I can’t use because I was forced to do an update (it wouldn’t let me get into the game unless I clicked “update”). Now I’ve updated it won’t load. Keeps cutting back to the home screen. It has happened far too many times. My software is updated there’s no reason for it to happen..Version: 12.50.121
✓ Cookie jam gone wrongSince the last two updates cookie jam is impossible to play, I lost my daily incremental bonus and used 10 coins to reinstate it. The game threw me out, took my coins and sent me back to day one again. If I persevere and actually get into the game it is so slow and I cannot slide on the screen, I can only swap items by tapping each once several times. If there is any extra graphics the game then throws me out again..... Update 22 july- Just had notification of a reply to the above but the link took me back to the App Store and couldn't find any response. I can get onto the game but still can't move any pieces on the board. Your help would be much appreciated please..Version: 10.45.805
✓ Latest Update Caused GlitchI’ve played this game for years and I’ve been really impressed with the new changes that allow players more opportunities to win coins and boosters without spending actual money. However, the latest update has created a glitch that moves me back a level or two and makes me replay and beat it, even though it shows the number of stars I earned the first time I beat it, and I can’t progress on without replaying and beating the level again. This has happened four times since the update yesterday and it’s incredibly frustrating and it discourages me from playing the game. Why would I keep replaying the same levels after I’ve already beat them? Especially when they weren’t particularly fun levels to begin with...? Also, the game use to add a new set of levels every Tuesday and Thursday. Now, it seems to only be once a week. It doesn’t take a full week to beat twenty levels, so the game just sits unplayed for the majority of the week while I wait for more levels to be added. I wish the developers would go back to adding new levels twice a week..Version: 7.55.103
✓ All of the aboveI’ve been playing this game since it started, years ago… My problem is that besides all the negative comments, errors in the game, etc, etc, they force you to pay (buy), if you don’t purchase you won’t pass levels, I play very well without having to pay, passing 10-15 levels daily, winning contest, etc, etc, all of a sudden they blocked few of them and gave me nothing but super hard levels that are almost impossible to pass without purchase. I wrote to the Developer and the response was: Everyone is entitled to win and it should be equal to other players. Not true, the reason is that I’m not spending my money. They won’t do anything to fix it but to make it harder and more expensive, therefore I had no choice but to Delete the game. There are other better and less expensive games out there and also more professional Developers as well. Good luck with this game..Version: 14.90.128
✓ Cookie JamI love playing this game but was very disappointed when it froze on my iPad the only way I could free it was to delete the game then reinstall it which worked but lost my 60 lives I had saved up .Today had a message saying my lives had been restored,but when I opened the game they weren’t there also my friend has sent me a couple in the last week which I haven’t received so I’m not sure what’s going on . Once again I had got 6 lives saved and the game froze I had to delete and reloaded it only to find yet again I lost the lives saved.Version: 9.80.110
✓ Lots of bugs, levels too hard after 60, money pit.Lots of bugs, levels too hard after 60, boosters exploding by themselves, helpers are all the same, with no variations... This game is made to make you spend way roo early. Fix all this, the competition is way ahead of you..Version: 14.70.122
✓ Loyal but FrustratedI’ve played for a very long time, years in fact but lately there are too many “events” going at once—Cookie Walk or the surfing thing or this or that. You have to push so many “Ok”s or “Cancel” or having to claim each prize individually rather than just claiming the bundle before getting to just play the game. I don’t know why I can’t choose when I want to use the prizes I’ve won rather than the game making me take the infinity play immediately when maybe I’m just wanting to play a round or two and don’t have time to free play for an hour. Makes me feel like the game wasted my prize. I don’t want to play using Facebook and there are now a series of buttons I have to push to bypass FB play. Once I actually counted having to push 20, yes TWENTY buttons before getting to play my round. My only other gripe has been it’s few and far between to be able to earn coins. The game has always been this way but it isn’t even clear how to earn coins—seems so random and extremely rare. Too much going on at once might shift me to another addictive game choice, it’s too bad. I really enjoy playing, it challenges me and keeps me thinking strategically. If it weren’t for that, I would’ve dropped my rating to two stars..Version: 8.40.114
✓ Re changes to formatI am sorry to say if the game stays as is now I will no longer be playing, sad after playing for years..Version: 14.00.403
✓ Is the app working for everyone?This is actually one of my favourite apps. Play it all the time it’s great for passing the time I love the design of it all, the voice everything. However. Recently I have been having problems with the actual app. It keeps freezing and I have to come out of the app (sometimes mid way through a board) and close the app and reopen, sometimes 3 times to get it to work. None of the other apps on my phone do this, the app is fully up to date and linked to my Facebook all my progress is saved. Is there something wrong with the app?.Version: 8.80.105
✓ Last updateHi since your last update, game freezing on iPad and purchase specials pop ups won’t stay closed when you close them. So can’t play the game because of this as can’t get past these silly pop ups. Why can’t we have the option to stop special offer pop ups so annoying. Having to close so many pop ups before you can start playing. I have been playing this game for so long now and it’s may favourite game. Would be nice if we got more bonus game play specials, even if we have to earn them. But they are to infrequent. Making it hard to finish levels. Please fix this latest issue. Regards.Version: 7.60.110
✓ Recent update have spoiled the gameImo recent update to the game have made it less enjoyable for me, I’ve played this game for a long time but am now put off by the changes to it, dislike how it now looks and having to go to a different area for spins and daily rewards is off putting. UPDATE- Now deleting this app as issues playing on iPad as wont turn the screen as previous to better layout orientation on larger screen. Fed up of spinning the wheel and getting cake and losing my daily streak as now you have to click on it in a new area instead of it being on the home page. Really don't like anymore so farewell cookie jam..Version: 14.10.130
✓ GoodFor what’s it worth, it’s good. Before I was able to see my the scores of my friends on the level I’m about to start so I could try beat it but now that doesn’t show until the end. Also with spinning wheel, I won the coins which was 99 but only got 77 instead which is disappointing as I’ve only managed to get this feature once in the three years I’ve been playing.Version: 9.30.117
✓ The wheelI’m a regular player but why can’t I claim benefits by spinning the wheel anymore??.Version: 10.50.811
✓ Tune up neededI enjoy the game, except I suggest an update. This is because the sweet treat daily score card doesn't fill in for everyday and when it says I've won something it doesn't show up either in my mail box like it says or in my inventory to use. Very frustrating. I've noticed many others with same problem. Come on and fix please..Version: 4.20.106
✓ Make a changeYou really need to make this game more appealing, I actually love this game but really wish I could win more coins also win more of the other things too like wooden spoons etc I’ve actually been playing this game for years and not much has changed in fact nothing has changed I still can’t win coins or stuff for completing a level on the first go. Please stop with the greed of wanting us to buy coins all the time and let us win some as well. I’d give this game 5 stars if I could win more by completing the levels on the first try and was rewarded for my skills.Version: 13.90.104
✓ Facebook connect doesnt work..It didnt give coins like it says. until about the 7th time I tried it, and then it reverted the game back to level 1!!! WHAT?! I was up to 36ish :( NOT HAPPY..Version: 5.30.119
✓ Really fun...but buggyI thought the game had enormous potential especially since, when compared to virtually every other game in the app store, the developers didn't super saturate every five minutes of game play with ad after ad. Also, the game was pretty much exactly like the ad which was surprisingly refreshing. However, I had to install the app three times before it would even open and then if I minimized the game to answer the phone, etc. the app would randomly close...thus destroying any hope of winning a level on the first try. The final straw was when I got to a board that had four types of pieces with varying numbers that had to be collected to clear the level. I noticed that the board only had four of a certain non replicable weird piece of green candy when I needed five of that kind to win the level. I easily cleared all of the four types of pieces, except for the one piece that was never there, and had plenty of moves left...in short, the board was not winnable because I was supposed to gather that one more static piece that simply wasn't ever on the board. It was fun to play, albeit extremely unchallenging and I had hoped it would not be the buggy nightmare that other reviewers had indicated. But, it was and, reluctantly, I deleted the app. If for some strange reason the developers read this then do yourselves a favor and fix the bugs...it's a cute game....Version: 12.10.122
✓ CommentWay too many ads now.Version: 14.60.110
✓ Cookie JamSeems to be slow to load each level and some times freezes. When that happens I have to completely close the game and then reload it. Gets very frustrating at times. Each level is enjoyable to play and lots of extra time is given often..Version: 14.90.128
✓ WeWe.Version: 14.90.128
✓ Could be betterI don’t care for the fact that once I am done playing OR lose and close out the game it often sends me BACK more than ten plus GAMES THAT I ALREADY PLAYED! 😡 Also I like the piggy bank but I will NOT pay with my own money to open it so if you could come up with a better idea with our earnings and a way to keep them instead of having to pay with our own money that would be great! 😁 On a positive I do like a lot of the improvements that you have made and fixing the glitches too. Improvements like: earning keys more often, playing against others, more color rewards when we start the game from losing the last game. It’s nice to have A LOT of freebies going on before a game starts and during! 🙂 Because of the piggy bank and having to “pay with our own money” I’ve almost deleted this app unfortunately. 😞.Version: 8.0.117
✓ Where are my rewards????I Love cookie jam! It’s a great game and very addictive. The reason I gave it 3 stars is due to its numerous glitches and I will only mention this- I have noticed that the rewards won for Macaroon Mama are never received after you have collected the required amount. The mitt nor the rolling pin nor the pastry bag are never received. Maybe it happens too to the other events. Also, how come there are no more cookie walks? What happened to cookie walk? It may be difficult to get pass all levels with one life but it was challenging. Kindly bring it back. Please fix this!! It is not fair, we spend hours playing to get those rewards for nothing. And please give us a chance in getting through cookie walks, stages are difficult to pass most of the times. Thank you..Version: 10.70.121
✓ Needs improvementsFun at first, but it got frustrating when it doesn't give you any useful tiles. I've been doing the same level over 10 times now and it's still giving me useless tiles every time! It's getting really boring. Daily rewards also don't always work..Version: 4.60.117
✓ Issue with the gameHi Jam City, recently I have been having a bit of issues with this game as it no longer works on my iPad. My iPad is definitely compatible with the game and this game works on my phone although, one day it seemed to just randomly stop working on my iPad. I’m not too sure if it’s anything to do with the actual game or my iPad but if you guys could please send me a message back that would be very helpful :).Version: 10.40.826
✓ Brassed offI love this game and I’m up to level 3544. I’ve been playing it for a long time. Sadly in the last week or so the game has been continuously crashing. Especially after I complete a level. Its incredibly frustrating. Please fix it..Version: 8.80.105
✓ Too many glitches!I have been playing this game for several years now and it is one of my very favorites. However there are so many problems with it that I am ready to give up. As other players have explained, you do not get earned rewards at all times, the screen will lock up when certain ads are run. As of this morning, after the European version of the fat burning add, I have been locked out with a black screen 5 times within 2 hours. I have continued to give feedback to the support team and until last week, they have been extremely helpful and responsive. They state that they believe it is my iPad that is the problem and strongly urged me to use iPhone, which I will not do because of the screen size. I suggested that if they thought that this was a device problem, they should take a few minutes to read the reviews left by other players experiencing the same problems. After my comments, they ended the discussion with no response! After I use all of my freebies, I sadly will be deleting one of my favorite games. It’s too bad the developers no longer seem to care about resolving the many glitches in their game!!.Version: 11.65.101
✓ SadI absolutely loved this game and have played it for years. It is the best way to Destress and unwind! However!!!! In the last week they have added copius amounts of advertisements and ruined it!!!.Version: 14.30.122
✓ AggravationI’ve been playing this game and original cookie jam for a very long time. As far as the games themselves they are entertaining and enjoyable way to wile away the hours. However there are several things that are just annoying as hell. After an emotional, exhausting day of traveling to the city for drs. Appt. I didn’t log on to play so I lost my accumulated log on days, this after years of never missing days. Next I have flat had it with the wheel. I have yet to get what I attempt to stop the wheel at because wheel is loaded, weighted whatever you wish to call it and it also doesn’t appear for play if it’s earlier then your previous days log onto game. Really not fair and very annoying. Wheel should always be available not controlled by games internal clock. I understand point of games are to make $$ however retired and on limited income. Have made it pretty far without spending a dime so not about to start now! Please fix the previous mentioned matters...I am so close to deleting both my games..Version: 10.45.805
✓ Some ads are too longFrustrating Fjjjj.Version: 14.70.122
✓ Rubbish nowUsed to be brilliant but developers seem to have been messing around with it. Not for the first time I’ve been playing the baking challenge only for it to totally freeze. Had to yet again close app completely so that I could start again, lost all progress, trouble is unless you pay, (which you don’t have to on cookie walk,) you have to wait 2 hours before you can play again, rapidly coming to the point where I stop playing this game altogether, not worth the hassle anymore. Have messed about with cookie walk now, have had the same level one puzzle 7 times in a row,if you do manage to get through you get another puzzle 3-4 times in a row. I said above rapidly coming to the point where it’s not worth playing, I think I’ve reached that point now, unlikely I will play again..Version: 14.70.122
✓ Vicious gameIt gets the two stars because during those rare times when it actually “lets you win” , it’s fun . I have been playing this for over ten years now. It starts off well enough but if you stick with it you’ll learn a different meaning for , “ Free Game with In App Purchases “ . To the end of that phrase should be added , “ required or we will stifle your progress “ They will literally jam you up for hours and days on end on one level just to get you to use one booster ! After the initial levels you’ll notice that every one is only won in the last 1-2 moves . Because that’s when people are most likely to use a booster . And the boosters that they want you to use before you start a level, are mostly useless because they so frequently place them where they’re worthless Please don’t spend money on this game. You spend a little, they want more.Version: 13.50.112
✓ Fun game, but ..... Rip offFun yes, buggy yes. Freezes on purchases so you lose your achievements, and then you get sucked in for an extra five moves for free by watching an advertisement that goes for 30 seconds or 45 seconds and then you have to PAY for the 5 moves, not free at all. Get stuffed you rip off developers, you've made alot of money from me for this game, if I come across this again, I'm deleting for good ( PS, I'm on the last game, so I've been playing this a few years).Version: 7.50.111
✓ What is going on.Used to enjoy playing this game however over the last few weeks game crashes halfway through a game or when you are just about to beat level. Also finish a level then when you hit continue for next game it boots you out and when you reopen it goes back to the level you have just completed and you have to do it again. Please get a fix for this as I’m not the only one with this issue. Why isn’t my review showing. Fix the problem now game crashed before even fully opened. IVE SPENT LOTS IF MONEY ON THIS GAME NOW FIX THE PROBLEMS..Version: 7.90.111
✓ WeI’m.Version: 14.90.128
✓ Used to be greatI converted from candy crush to this game a couple of years ago. It was soo much faster, player friendly and due to the higher level of freebies you didn’t feel so ripped off. BUT something happened around 3/4 months ago, I no longer have teamwork challenge, sweet race or level jam presents showing on my home screen or events button. I would just get a notification at the end of the challenges to say I was last.... I have contacted support 3 times and followed all the advice given and am still in the same situation. I had recently found that turning off my WiFi meant I could then take part in teamwork challenge etc but the latest the support team told me to do (reinstall the app) has now stopped that working as well! I am so close to giving up - such a shame as it used to be great!!.Version: 9.90.108
✓ FunThis game is easy in the first few hundred levels then it just gets ridiculous. Too many obstacles in the one game. Some of the challenges are impossible eg when you need 10 donuts and there are only 2 on screen and no way to get more. Sometimes it changes games for no reason or takes you to a game you’ve already passed. I like to relax and get through a couple of levels but I don’t enjoy sitting on the same level for 20 goes because it’s near impossible to pass. But I have managed to pass 1000+ levels ( I’ve had this game for over 12 months) without spending any money. I win prizes ( more prizes would be great), spin the wheel or just wait for new lives. I do like it. It passes the time. More fun and less near impossible challenges would be good..Version: 8.80.105
✓ DisappointedI AM DONE. I HATE THIS UPDATE. I WON’T PLAY AGAIN UNLESS IT CHANGES BACK. ONE OF MY FAVOURITE GAMES HAS BEEN RUINED. There used to be a level of thinking in this game now there isn’t. It’s just a game for kids. So disappointing because I loved playing even if levels got too hard it was a challenge and it made me think. Now everything is done automatically. The visuals are for kids, this is not a game for adults anymore. I hate the new update and I’m not playing as much as I used to because of this..Version: 15.0.134
✓ Love game but it keeps crashingUpdate: Since I updated yesterday with hopes of the game getting fixed, NOTHING changed. It seems since I've made the review, the game is crashing way more frequently (after each round, during the game, whenever it feels like crashing). Just ridiculous!!! First off have to say I love the app but since the update on my when I play on either of my tablets (IPad or Galaxy Tab) it keeps crashing. I'll either complete a level then it'll crash so I'll have to reopen the game. That's very annoying but I always reopen the game. The biggest thing that's a problem is when it crashes WHILE I'm playing a round & when I click to go back I've lost a life or my winning shrike. Then there's been some glitching when I make a match with the cookies, it'll freeze then continue or freeze then the screen goes black the out of the game. PLEASEEEE fix this!!!!! I want to continue playing but if it continues I'll have to probably delete the app..Version: 8.20.111
✓ Great game but will never buy anything ever againLove the game but made $2.79 purchase for some coins & boosters. Got the boosters but not the coins so I emailed them. I sent them all the proof they asked for and they just kept emailing back that they needed more information. It’s almost like they were trying to see how long it would take before I gave up. I didn’t and they finally gave me the coins I had already paid for but it was ridiculous the lengths I had to go to. Will never buy from them again..Version: 10.40.826
✓ Now we have to unclick rewards or else continuous drain??? Not coolSeriously developers...you have such a great game going here, I truly love it, but don’t try to trick us into using rewards w/the perma-select feature! (1) This new feature where if users click on a cake or extra lives or whatever tool, it stays PERMANENTLY CLICKED until unclicked?!? That is not cool. All you have done is really tick users off because we keep forgetting we clicked a cake and now it’s clicked on every game. It’s like making a food smaller in weight and claiming “less calories!” Give us more credit...we know you did this to make us burn through our rewards faster so we have to buy more stuff. Not cool. And (2) for the last few weeks, if I click the watch movie option to get more moves or an extra turn, it doesn’t work. I watch the ad but no benefits. That’s annoying..Version: 7.55.103
✓ Unauthorized PurchaseThis game has taken payments that are unauthorized. Be Aware. I am not impressed..Version: 12.70.140
✓ The old versionI enjoyed some of the perks from the original version like having the choice of picking which doggie to use etc.Version: 14.40.112
✓ GLITCHES, GLITCHES, GLITCHES!Oh, where do I start? This game used to be problem free, it is now very hard to play. I have emailed support a gazillion times but they never help, just ask you to send a screenshot of your gears!! Then say, please do the update...I did! So now the game takes ages to even open, I DONT want to play through Facebook, so please stop asking me EVERY time I re-open, nor do I want to play cookie walk - it is impossible so i just don’t bother. More glitches, the game takes you to 2 games ahead of your current level or takes you back to a game you’ve already completed! Lastly, I have NO free spins EVER any more (yes, I’m on the latest version and I’ve sent you screenshots). This game was so impressive, but now it’s like the developers just can’t be bothered any more, very strange. Tried to play a minute ago, but it just wouldn’t open...so I just closed it down and played my other game. Such a shame..Version: 7.90.111
✓ Please helpIf I delete the game and download it again after few weeks or months why can’t I start the game from beginning? I deleted this twice as I was stuck on levels and was keep sending back so I got so frustrated I end up deleting it. Now I downloaded it again hoping that it will be new beginning but oh no as soon I open the game it took me to straight to where I I have left it off. So I guess the question I am asking is... how to have it start as new game. I know I can go back and start from level one but it’s not the same. Pl help thank you.Version: 8.70.115
✓ Downloaded and it’s just frozeDownloaded and it’s just froze I can’t play the game at all :( can’t even get past go.Version: 10.10.113
✓ Game ruined by latest updateBeen playing for years. Horrible new update. Small screen on landscape is annoying. Not being able to play older games anymore to get 3 stars is sad, not even getting stars now, also sad. Can’t explore current or older islands anymore. Can’t choose which pet you want to help your gameplay now. The spinning wheel isn’t on main screen so sometimes you forget to spin it. And saddest of all, the cookies don’t get thrown into the air when you get onto a new Island 😫 Basically, not Cookie Jam any more, it’s like a completely different game..Version: 14.20.200
✓ Very slowVery bad loading the game since the last update, your prizes were more interesting, don’t like the new items on the spin wheel!!.Version: 8.70.115
🙂 Cookie Jam: Match 3 Games Positive Reviews
Cookie Jam: Match 3 Games works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cookie Jam: Match 3 Games.
⛔ Cookie Jam: Match 3 Games Problems
