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Philo Edu App Complaints & User Negative Comments 2024
Philo Edu app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using Philo Edu? Can you share your negative thoughts about philo edu?
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Philo Edu for Negative User Reviews
✓ Stupid and annoyingThis app freezes the screen but keeps playing. It’s so annoying. Nothing works to fix it. Stupid app. Not worth it..Version: 2.4.1
✓ Doesn't workSimply doesn't work. I tried watching a tv show on it and it keeps glitching, the audio isn't in sync, and it jumps over minute long portions of videos. Completely useless..Version: 2.2.11
✓ CrashingKeeps crashing ever since the recent update. It's now a useless app and I can't even watch in the browser now..Version: 2.2.0
✓ HorribleThis trash can of an app hardly works. 80% of the time you experience glitches were the video freezes. And the customer support tells you well its fine on our end. WELL ITS NOT. This app is never updated and its one of the worst streaming experiences I have ever had. 0 out of 5 stars..Version: 2.4.1
✓ Garbage AppI’ll be in the middle of campus connected to the WiFi, and it doesn’t work. No matter where I am on campus, it doesn’t work. It would be nice if it worked in some of the school buildings at least, but this app doesn’t work there (much less my dorm room). And yes, my campus advertises that it has this service.Version: 2.4.1
✓ Complete TrashThe website redirects you to the app when your on mobile, which means you can’t watch Philo on your phone, because 9 times out of 10, Philo says your education account doesn’t exist.Version: 2.2.13
✓ Not supported on iOS 14App crashes every time you try to watch something if you have iOS 14..Version: 2.4.2
✓ IOS 14 crashesIOS 14 is causing crashes on startup! This app is useless at the moment..Version: 2.4.2
✓ Can't connectEven while connected to my universities main wireless, this app says I am not. The web based Philo works by using a students university log in info, and I think the app should do the same. Until this is fixed, this app has no use..Version: 2.0.1
✓ TerribleCan’t use on Apple TV at all and it makes everything frustrating..Version: 2.4.1
✓ CrashEver since I updated my iPhone and iOS 14 it crashes whenever I click to watch the channel..Version: 2.4.2
✓ Ios 14Hi there! Used to use this app all the time but now it crashes every time i try to watch something on iOS 14. Hope this gets fixed soon..Version: 2.4.2
✓ PoorNo native airplay No picture to picture Playback hardly functions when recording Oh wait the app really hasn’t been updated in years..Version: 2.2.13
✓ IOS 14 crashingPlease update so it’ll work with iOS 14.Version: 2.4.2
✓ Randomly logged me outThis app randomly logged me out and the refused to let me log back in with my information. I had to delete it and re download. It constantly crashes every five seconds. Seriously who designed this app?.Version: 2.4.1
✓ Honestly pretty badAlthough the app works (mostly) it’s not a good experience. No iPhone X support even though their other philo app does. App honestly looks like it came from iOS 5 and somehow is still supported. Developers needa quit playing games with this and just fix it already it was this bad when I STARTED university almost 4 years ago😂 and I’m about to graduate and it’s STILL as bad.Version: 2.2.13
✓ Hard crashes on iOS 14.When trying to view a video. It’s on an iPad, if that helps..Version: 2.4.2
✓ Watch videosWhat's the point of this app if my playback video just won't play on my phone..Version: 2.1.0
✓ Unbelievable!This app doesn’t let me login to watch the trial. The iPhone app won’t. The Roku channel authentication link is bogus! Most useless app ever! Thank god I didn’t enter my credit card. Developers should be ASHAMED..Version: 2.2.13
✓ Needs a batch delete functionI use this through my university, it’s a great service. But there should be a batch delete function, if we want to select multiple episodes or shows to delete at once. I have 192 recordings, for example, and want it to clean it up without going through each one.Version: 2.2.13
✓ This app is absolute garbageI use Philo through my university, and it seems like every time I open the app I am harangued with a slew of bugs that prevent me from watching what I want. It constantly crashes and loads incredibly slow. It will oftentimes prevent playback, telling me that I’m accessing it from an “unsupported location” when I’m literally on my university’s WiFi. It will prevent playback because “airplay is not supported” when I am absolutely not using airplay at all. This app frustrates me to no end, more so given the knowledge that my university probably pays thousands upon thousands of dollars for this service that rarely if ever works. I have never written an app review in my life, but right now I’m missing the quarterfinal of the women’s World Cup because of this garbage app, so I thought I may as well vent how fed up I am with it. Just make it work..Version: 2.4.1
✓ Recording is GlitchedRecorded my first episode today and tried watching it. Complete failure. The recording kept rewinding back to minutes before while the recording timer kept going. Literally watched the same clip 3 times. Didn't even get to watch the whole episode before the time taken to rewind and catch up cut into the normal episode time and the recording stopped before the episode was fully finished..Version: 2.2.13
✓ AirPlay doesn’t work properlyAirPlay stops working after device falls asleep. Tried reaching out to their support but no fix possible..Version: 2.4.1
✓ Horrible!App never can connect. Always got a sorry try again later message. Worthless! A great concept to be able to watch TV on a mobile device, but it flat out don't work at ALL!.Version: 2.2.0
✓ What is even the point of this appIt never plays anything,just gives playback error..Version: 2.2.4
✓ Complete garbage!!Honestly i wish i could rate this 0 stars. I literally can’t watch ANYTHING!! It keeps saying “playback error” even though my university’s wifi is perfectly fine. I’ve tried like every channel, this app is so stupid.Version: 2.4.1
✓ Doesnt play anything.Would be awesome, but 90% of the time it says there is a "playback error". I can never watch anything with it!.Version: 2.2.1
✓ UselessCan't even watch anything. It just says playback error..Version: 2.2.13
✓ Critical bugs and issuesCannot even open a video to watch it without it crashing. Abysmal..Version: 2.4.3
✓ How can you enjoy an app when its main function doesn’t work?PhiloEdu works perfectly fine on nearly every other platform it is offered on. This app, however, is absolutely awful. Load times are ridiculous, both in opening the app itself and in attempting to stream anything you want to watch. How can you even ask someone to give your product anything more than 1 star when the apps functionality is fatally flawed? Listen to your consumers!.Version: 2.3.3
✓ Can’t loginIt was working before but now I can’t login because it says my email doesn’t exist, but I connected with my school account on the browser. I’ve put in every possible email so I guess I just can’t watch on the phone now..Version: 2.2.13
✓ Worst App EverI have no idea why my university uses this service, everything buffers, you can’t do playback because every time you try you get that “playback error” message, I’ll simply be watching something I recorded for later and it’ll automatically restart the entire movie or episode without a fault, EVERY SINGLE TIME. Doesn’t matter what tv show, movie, or channel this app is just plain awful. Will be recommending this app be replaced with something better..Version: 2.2.13
✓ FIX THIS BROKEN APPJust some helpful information, Bluetooth headphones ARE NOT AIRPLAY, so don’t cut off my content, get better app developers because this is one of the worst apps I have ever used it hardly ever works. Half of the time it says I’m not on the university internet when I clearly am. I beg of you fix this trash app ASAP..Version: 2.3.3
✓ Unusable on iOS 14Every time you start a stream on iOS 14 the app immediately crashes..Version: 2.4.2
✓ PLAYBACK ERRORWhy does it have to be like this? If I try to watch anything it just says playback error. I just want this app to do what it's supposed to..Version: 2.2.13
✓ Worst app I've ever had the displeasure of usingI have this app on my phone because this is how my school provides cable for the on campus residents. The app is always having issues and really takes away from the show I'm watching. When a show is being recorded, the app will only let you watch what is happening right now. You cannot start from the beginning until the show you want to watch is done recording. Philo, please fix this garbage app for your garbage tv service. 👎👎.Version: 2.2.11
✓ GARBAGEThis app never works. Not on my iPhone or iPad. It never gets to the loading screen even. I have full WiFi in my dorm hall because I’m able to watch Netflix on all my devices. But whenever I try to give this dumb thing a try it doesn’t even load. I haven’t even been able to see what is on TV. I’ve had this in our building for 8 weeks and I’ve never been more disappointed with something at my College. 0/10. Never get this. Philo Edu should be illegal. I hate it with a passion. If zero stars was possible then I would give it that..Version: 2.2.13
✓ Don’t download if you have an XHaven’t fully used it yet but looks fairly high quality. Big issue for people with iPhone X’s though, the formatting isn’t set up correctly so the search bar and settings button are covered up and inaccessible..Version: 2.3.1
✓ AwfulHardly loads, can’t move the cursor when trying to go back or jump forward during a recording, and if you exit a recording and come back into it it jumps super far ahead. If it wasn’t free through my school I wouldn’t be using this worthless app.Version: 2.3.3
✓ Needs updateGlitch when trying to watch the beginning of a recorded show as it is still on live. If a show starts at 8 and begins recording and I sit down to begin watching at 8:15 the show stops playing and glitches..Version: 2.2.13
✓ Crashed when I try to watch somethingApp opens, lets me look at options, but crashes when i tap on something to watch..Version: 2.4.2
✓ CrashesCrashes every time you try to watch something. I have tried multiple devices and only the non app Vernon my computer works..Version: 2.4.2
🙂 Philo Edu Positive Reviews
Philo Edu works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Philo Edu.
⛔ Philo Edu Problems
