CA Lottery Official App Negative Reviews

CA Lottery Official App App Complaints & User Negative Comments 2024

CA Lottery Official App app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using CA Lottery Official App? Can you share your negative thoughts about ca lottery official app?

CA Lottery Official App for Negative User Reviews

✓ Website does not informCalifornia lottery has change the website and they do not inform you anymore about what prices are left. so in actuality you don’t know if you’re buying the dud tickets. I think it’s a scam not to inform what prizes are still available on stretcher games because the website in the past,it used to inform you what was still available prize amounts and then you could choose tickets.LadynutmomVersion: 3.1.5

✓ Can’t scan anythingI’m sure the developers know this because I have had the issue on multiple devices with 3+ cameras. The app can’t seem to force the newer pro model iPhones to choose a camera so it’s nearly impossible to scan your tickets for the 2nd chance drawing. Holding the ticket far away from the camera seems to work the best but the app developers need to account for this, not the users. Simple fix- test which camera of the 3 works best and force the app to use that camera and only that camera. Impossible on 13 pro and 14 pro max to use!.Cali.44Version: 3.8.3

✓ Can’t remember the last time this worked for meI can’t remember exactly when I first downloaded the app, but I do know that at the time, it worked. However, for the last few years or more, anytime I try to do anything in the app I get an error that just says “there was an issue with our system. Please try again.” This happens with anything and everything. Scan a ticket, log in, 2nd chance… just doesn’t work. I don’t remember what the last iOS version worked for me, but whatever the most recent one as of this post is, doesn’t work. At least not for me..Spyz0rzVersion: 3.9

✓ Need the deadlines to buyUsed to be in the app that I could find how much time I had before the deadline to buy a ticket. I’ve searched all over this app and I can’t find it now. I cannot tell you how many times I’ve gone to a retailer to try and buy a fantasy five ticket only to find out I’ve missed the deadline. It would be great if it was on an easily accessible page and not buried in a subdirectory, inside another subdirectory and further inside yet another subdirectory..Lioness011Version: 3.0.2

✓ Frustrated consumerMy app refuses to update no matter how many times I delete it and restart. It always goes right back to the last place it was. How is that possible??? I even called the lottery office. And they will tell you to contact Apple. They have nothing to do with the app. So I did and they were able too remotely remove it out of my memory. But now the new app won’t update to the week of the current days. I don’t know what to do at this point anymore. I’ve never been more frustrated with a app as this one..Mia RaiVersion: 3.3.1

✓ Terrible User InterfaceAfter many painstaking attempts to change my password as it decided it would not take mine any longer...disjointed user interface. Verified my information on my account as prompted for 2nd Chance. All of the information was of course the same so I hit ‘Save’ only to get a new message telling me that I could only have 1 account. I only have 1 account. No help from the website as to how they think I have more than 1 account when they already have my info. Then I was given an email that my information needs to be confirmed manually and ....get this...I should send in a copy of my ID and a copy of a rental/utility/mortgage payment....to unknown people so I can PLAY, yes play, 2nd Chance...SAY WHAT?!? Then they’ll destroy those copies to protect my identity. Ummm...You’re all up to speed on what Not To Do to have your identity stolen, right? Why do I need to verify my identity, which you’ve already done, Before I’ve won anything? Why would I send unknown people my identity information and if it’s in those hands the first time, why wouldn’t it stay safe there if kept...because it’s not safe going there And it’s not safe being kept there. Someone should investigate this..Ms. WhitenerVersion: 3.1.1

✓ Incorrect info and little supportI recently downloaded the app in order to track multi play tickets. The first thing I noticed was the drawing dates did not correspond to the advertised draw dates for any of the games. For example the results for the Friday’s (2/7/23) Mega Million draw appears as “February 6, 2023 Draw #1840” but Feb 6 is a Thursday not Friday. The dates on others apps on my iPhone 13 display correctly and there are no user settings. I emailed support and got the response “it looks ok on my phone “. Gee thanks. If the dates can’t even be rendered properly what else could be wrong..SadlyDisAPPointed9Version: 3.8.3

✓ Used to Love ItI’ve always loved this app because it let me check my scratchers with the barcode, (am I the only one who misses letters on crossword scratchers?! Lol.) and you can easily enter for the second chances while checking the barcodes. I just updated the app because it was buggy, and when I went to check my tickets I got a (new) alert that says you can’t check your tickets from 10pm - 7am... it makes no sense to me why you can’t scan a barcode and see if you’ve won at night. I think it’s a weird inconvenience and it loses major points for this alone..NurseChelsiiVersion: 3.3.3

✓ Difficult to winI’ve been submitting non winning tickets for years and years . Many many tickets. I try I try and. It’s to difficult to win the 2nd second prizes. I feel so stupid giving my money to the California Lottery. I’m just flushing my money down the toilet. It’s a rip off. I am not being a negative. I have better luck going to. San Manuel Casino. I feel taking advantage of. All The money i’ve been spending over the years on scratchers and not winning anything worth talking about . And then. I submit them the non winning tickets To the 2nd chance . And I still don’t win anything. Other. Then wasting my money and time. All this money. I’ve waisted over the years. I could’ve done so much for my family. Instead of giving it to the California Lottery. The only people winning is the California Lottery. 😡.80forgivenVersion: 3.2.1

✓ Past lotto numbersThe lotto website on the computer was updated last year and it excluded a lot of things for instants. You should be able to click on the ticket scratchers and go to that ticket and find out how many winners were left. You used to be able to check past lotto numbers 20 years back by putting in yours to see if they’ve ever won , you can’t do that anymore bring that back at least your website is worse than it was it was a better website before it was updated! People want to be able to check their lotto numbers to see if they’ve won recently so they can change their number to something else.PeepschattinVersion: 3.3.3

✓ App Error/Wifi IssueFor someone who has app errors or unable to use app, turn off the wifi and refresh your page by sliding the page down, it will work again. Initially I thought it’s my app. I deleted and re-downloaded it. It didn’t work. I waited for two weeks and thought it might be technical issues. Until I saw someone left a comment. Thanks to the person who posted the solution. The customer service is no help..Crystaltear06Version: 3.10.0

✓ Never supports latest iPhone cameras..Back when Apple released the iPhone 12 Pro, the scanner would not scan tickets because it would not switch to the macro lens for up close scanning. Eventually this was fixed but it took almost a year. Now here we are with the 15 Pro and we have the exact same issue. Move your phone in on the ticket barcode and rather than switching to the macro lens, the barcode gets blurry. It’s so annoying that I brought my 12 Pro out of a drawer and installed the app on it just to be able to scan tickets..OMG_REVIEWVersion: 3.10.0

✓ Not Enough WinnersI’m disappointed because I play quite a bit & what is frustrating is if I play the Lottery mega millions or powerball, the lottery has made it where there are larger jackpots but I don’t think we should provide winners with so much money that they can’t possibly spend it in their lifetime, I think there should be more winners with less money (given how many individuals are under the poverty line). More than likely there will still be pretty large jackpots at a reduced amount. But my suggestion more than likely will go unheard but I really think it would be a better result. Otherwise, I don’t think I’ll play much longer as no matter if I play scratchers or the california lottery, I just don’t win enough to justify using that money for fun versus necessity..TiredOfNotWinningVersion: 3.3.3

✓ Tickets For Future Draws Need A Different Color and MessageI have this app three stars because tickets purchased for future draws have the same color as those that are not winners. A person not paying close attention could easily mistake a ticket purchased for a future draw as a loser and toss the ticket as a result. Winning tickets are notified in green. Losing ticket notifications should stay blue. Tickets for which the draw has not yet taken place should be magenta or some such distinctive color and contain the message you currently provide for these types of tickets. When this happens I will give the app 5 stars..MoverTonyVersion: 3.3.3

✓ I had recieved a message from the app and still couldn’t fix my problemIt’s a great app and easy to use but for some reason it won’t let me sign in to scan my 2nd chance tickets. It says I need to update my info and I did it twice and it still doesn’t work and then when I got that to work then I made a account to scan my second chance and it won’t let me sign in supposebly wrong password but it’s not. Please help Supposedly they where going to fix it and gave me a number to call and it was a machine and wasn’t even helped Still need help with the app.Pelochino_Antrax302Version: 3.8.2

✓ “Default Screen” option in SettingsY’all should put an option in the settings menu for althea default screen, like so we can set which option opens up as the default when you open the app like i want the check a ticket screen to be what i see when i open up the app bc that’s the feature that i use the most and it’s more convenient for me, where as other people may enjoy having the second chance or the drawing screen as their default screen when opening the app..ImaninetVersion: 3.3.1

✓ Works fine as long as your Region is set to USAI had to switch my region to Japan to install a Japan commuter pass in Wallet. Forgot to change it back. at some point this Lottery app would keep shutting down immediately after loading. Tried many things with the phone thinking it was the app installation. After about two weeks, it finally dawned on me to inspect the phone region. Anyways … I switched my phone back to USA and the app works fine now. So just beware if you experience the shutting down immediately symptom..RoshimataVersion: 3.8

CA Lottery Official App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact CA Lottery Official App.