- 84.4LEGITIMACY SCORE
- 88.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Chef Town App Complaints & User Negative Comments 2024
Chef Town app received 78 complaints, negative comments and reviews by users. Have you ever had a bad experience using Chef Town? Can you share your negative thoughts about chef town?
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Chef Town for Negative User Reviews
✓ OkIt would be great but there are Too many glitches making it frustrating to play.Version: 8.1
✓ Needs improvementGame is fun, and I like the graphics, however there are a couple issues that bug me. One, as you advance up in levels, your restaurant gets very cluttered with objects, and there is no room to put them anywhere. It takes a very long time to level up to make more room. Second, the game only has a handful of characters and they appear in duplicates in the restaurant at the same time. Would like to see these issues addressed..Version: 9.1
✓ Had great potentialIf they would have fixed the catering dash I would have kept the game as I loved it! We would always place 1st, 2nd or 3rd, but I never received my reward. I would have to screenshot the results and several days to a week later would receive compensation. It made the game extremely frustrating and this happened over and over. They recommended I uninstall the game and reinstall, which I did, but that didn’t work. I finally deleted the game for good..Version: 9.0
✓ Not happyMy take out orders are not working and I can’t get any further in the game :( I’ve tried to uninstall and reinstall 3 times .....Version: 9.0
✓ From frustated to satisfiedSupport team was awesome and considerate. Thank you. **Was lvl 59, had to reset my phone and tried to come back using my fb accnt but it's lvl 1 now. What happened? Thought if I used my fb accnt it will be the same level. I'm disappointed.Version: 7.2
✓ Additive but frustratingBrilliant little game which is pretty addictive however the pop up mid-play adds are frustrating and annoying! You end up clicking on them as they pop up as you are tapping to do stuff. Very intrusive & destroys game play as you have to reload the game again when pulled out to the App Store. Far too much demand for gems to progress & far too few opportunities to gain any in the game. Don't be greedy. Give us gems or reduce the cost. Otherwise it is a fun game & very addictive..Version: 8.4
✓ FunThis game is easy and fun but needs less ads and stuff in it.Version: 5.9
✓ NiceBeen playing for a few days now. enjoying this game except for long cooking times..Version: 2.3
✓ I love itI love the game but for about week now it just don’t load so I’m unable to play.Version: 6.6
✓ Good to a pointCould be a great game, but once you're playing for a while you are forced to either not be able to expand and continue easily or pay to get what you need. It's not enjoyable when you can't expand the fridge or pantry without paying real money for the parts. (The publishers say they do give those parts randomly, but 6 months of playing and I haven't received any of these "randomly given" parts.) Have fun while you can, but know that at a point you will need to spend cash to get anything done (or wait for a year to earn enough of their rarely given diamonds to upgrade).Version: 6.6
✓ Up dateSince I last updated this game it lags so bad and when I go to visit a friend it takes way to load. Not happy with what’s going on in the game.Version: 7.0
✓ A few glitches but overall lots of funThis chefville clone for mobile is great fun, but thankfully unlike chefville is not energy based. There are tons of things to do, that at times you wonder which to do, right now I’m trying to figure out the catering as it seems a tad glitchy. Ie there is no chat and no good way to sesrch for a new group that might be a good fit. It would be nice if there were good community groups on Facebook or otherwise of players that could help each other. That’s really my only complaint, it’s not really very social..Version: 9.1
✓ PLEASE PLEASE make an updateI’ve been playing this on off for years! Please give us an update.Version: 9.1
✓ Popup ProblemEvent goal window keeps popping up. Deleted the app and reinstalled it. That worked for a few hours, and then the problem came back. Whether you participate in the event goal or not, it keeps popping up every time you check the app, not sure why. Hope this gets fixed in a future version!.Version: 8.2
✓ Long time playerI am level 41 with a 4* restaurant. I have obviously enjoyed the game up to this point. However, the frustration level at not being able to upgrade my pantry without spending my own $$ will be the reason why I delete this app. Supposedly “random” items are given, but I don’t believe it at all. There is no way that I can wait 6 months for 3 boards when I’m checking in several times a day. See ya!.Version: 8.0
✓ AddictingI truly love this game, however, doesn’t seem like the developer care much about it, there is not an update since. I mean, if you don’t mind about the game anymore you should not allow payments either, it looks like became more of a piggy bank for developer and people only noticed they’re wasting their money when game crushes or stuff disappear after purchases.Version: 9.1
✓ Good game but very costly and terrible support!!The low star is for the support if I could give zero stars I would. You need to buy gems in the game to upgrade equipment or buy new stuff like ovens etc which can be very pricey but they do have special purchase days which is ok as long as you get the correct amount of gems😡. I was able to make two special purchases on the same day one after the other which according to support you shouldn’t be able to do. Cut a long story short I got done out of 100 gems and when I contacted support I was basically called a liar and they insulted my intelligence which I did not appreciate so they got £3.99 out of me because they didn’t believe me when I said I was able to make 2 special purchases . It ended with me telling them to keep my stolen money because they obviously needed it more than me but I’m still very very angry at being treated in such a dismissive manner. So beware when downloading this game you have to pay a out of cash to move along in it but you also get no support when you have an issue with not getting your correct amount of gems that you legitimately pay for!!.Version: 8.3
✓ Love the game but.....The gems are driving me insane. I finally get a few then I accidentally use them because I've touched something I should. Just lost 10 in 1 go cos I accidentally double clicked a task and hit the gem on the double click. Really annoying. Trying to get to 30 gems so I can create my dairy items. Now I'm back to 9 gems. Also the adds pop up way to Often. And I click them constantly if I'm not prepared for it. Cut the adds. Also I think when u upgrade in ur ovens or milk shake bars the time should get less. It stays the same length of time and more things to add to it. We should be getting praised for reaching the higher levels of cooking. The hours are already way too long. Should be 4hrs Max. Some are 1day. I don't think anything in this world takes a day to cook. Please fix cos I'm getting annoyed..Version: 4.5
✓ Pls fix the gameI'm not able to upgrade my bushes to a wall. Everytime I click it, it doesn't work. It doesn't give me the option to build. It just refrains me from doing anything and it just disappears. so please fix it. Otherwise its a good game..Version: 3.3
✓ Ads don’t always work but they don’t careThe excuse of “outsourcing to another ad company” is garbage. Even if you do that, it’s your game and still your problem to fix. Support just tells you to contact said company but that ad company never replies. I’ve lost out on hundreds of gems or random prizes because of ad failures and it’s annoying. I’ve sent screen shots of the black screens/crashed ap but never got any rewards granted back to me because it’s “not their fault”. Edit: Again I’ve contacted your awful support multiple times on many occasions and you just say it’s not your fault and to contact the other company that doesn’t reply. The 1 star stays..Version: 9.1
✓ Used to be awesomeI used to love this game but now it has glitches, like when I watch an add to get an ingredient I don’t get the ingredient and just have to watch more adds. I feel the quality has gone down, which sucks ..Version: 9.0
✓ Good game if you don’t want to play very oftenThis game could be decent, however, as it is, the times it takes to make certain items are outrageous. Also getting recommendations is a long process especially when they put their special offers in that you have to take care of or else you lose six hours until a new offer comes in. If you want a game that you are ok looking at once a day this one’s for you, but in my opinion there are many more engaging games out there!.Version: 8.2
✓ Don’t botherThey are always too busy going on holiday to care about the games they develop. Make game - sell it on because we can’t be bothered - go on holiday and repeat..Version: 9.1
✓ Love this game but...Hi guys, I absolutely love this and so do a my friends but we faced one of the biggest problems with it and that’s getting them synced on all my devices. For example, I used to play it and bought a new device and I had to start from scratch. It’s been a while since I’ve played this game, so I just wanted to know if that issue (restoring your old levels) have been resolved. I would appreciate the response. I really hope it’s resolved so I can start playing it again and hope the levels will be saved. Thanks!.Version: 9.1
✓ GameI really enjoy playing this game but I was wondering if you can the same game on two different ipad.Version: 9.1
✓ Not able to access any orders and cannot contact customer supportFrustrating at the moment.Version: 9.1
✓ Cooking times!The length of time it takes to cook most of these dishes is ridiculous not to mention the takeout orders ask to cook dishes that are already on counters!! What's up with that?? As for storage why can't you upgrade with coins instead of gems? Makes more sense seeing as parts don't drop often. It's a good game , but some things need to be changed to make it a better one. It is frustrating waiting for sooooo long for dishes to finish. Maybe another grill and brick oven would help?? Who knows..Version: 2.3
✓ Draining batteryI really enjoy this game but it is using 60% of my battery. I will have to delete it if I can’t keep my battery life. Is this common or do I need to do something on my end?.Version: 7.6
✓ Almost loving it!I love playing this type of game... much like an older game I use to play! Only downside 😢 is that when offered a FREE spin it does not happen,,, what the?? I watch the VIDEO (not to mention it’s the same app ad My Story - which I’d just say i would never be interested in playing ever!!) and nothing, same thing happens when ur trying to obtain FREE diamonds or ingredients/items... not happy, pls fix!!! Only giving 3 stars cause it’s not happening for me to give a 4 or 5 yet!.Version: 9.1
✓ Awful disgraceful gameI’m never playing this again it’s stupid.Version: 9.1
✓ They will steal your moneyDon’t make in app purchases, they do not transfer to new device, they will promise to make an amends to lost money spent and although you follow the steps they ask you to, there is no follow through on their part. Tried for over a week to have my issue resolved, sent 4 emails that they keep saying they did not get although I could view my sent emails. After so many emails I guess they could not keep saying they did not get, they just stopped communicating and promises made did not come to pass..Version: 9.1
✓ Don't waste your timeUnless you like to pay to play then don't waste your time. I know almost every game on the App Store has something like"gems" you can buy to purchase premium items and boosts, but with this game there are far too many regular items that are purchased with gems and there is no way to earn gems by watching ads. This game isn't worth your time as to have a nice restaurant you need to pay real money..Version: 2.9
✓ Good but annoyingOne thing that really bothers me about this otherwise fun game, is the decorating. It’s mainly because you can’t bulk sell and have to place down the thing and then sell each one individually which is a pain when it comes to floor tiles and you’ve got like 40 of them to get rid off. Worse part is you can’t sell walls since holding down on walls just gives you the option to change the wall size. This means I have a ton do wall paper I can’t get rid of. If there was a shop section or selling menu or something, I would rate it higher but it’s such a big and annoying issue I can’t give it the good rating it deserves.Version: 9.1
✓ Client Orders cause CrashGood game, but since the most recent update thus far, my game crashes every time I try to scroll down to some of the client orders from the cart you use for interaction. I'm often forced to repeat my most recent action before I viewed my orders. Please fix this issue ASAP. I can't do as much in the game with this constant crashing in the way. Thanks, Nanobit..Version: 4.3
✓ Fun gameFun game but hard to level up without gems and without spending your own money or watching ads to get a gem - progression through the game is seriously slow.Version: 8.8
✓ BE WARNEDBe warned. I have played this game for years and last night I purchased two lots of coins too £7.98 the money has been taken from my bank account but no coins have been credited. Feel very disappointed and angry it’s a con seriously considering deleting the game altogether.Version: 9.1
✓ Please let me listen to my music.This game is fine, a decent way to waste time on my commute. However, i REALLY hate how this game completely takes over your sound output. I can be listening to podcasts or music, and immediately upon launching the game, that output stops and the game takes over. I used to be able to override that by hitting play on my headphones again, now all that happens is i get the music from the in-game ads, not what i was listening to before. This basically limits my playtime, i need something else to listen to that isn’t the music from the ads (or even the game). I have the same complaints as others as well, esp around the limited opportunities to upgrade. Yes, you need to make money. But it wouldn’t kill you to throw out some gems here and there to rope us in and encourage us to buy more..Version: 8.2
✓ Fun gameI do like it alot but unfortunately its very very slow of loading its would be much grateful if its not lag of loading.Version: 4.8
✓ Ok gameThis game is a bit slow and it's almost impossible to get gems unless you buy them, even though lots of things require at least 10, not a bad way to pass a little time though..Version: 7.5
✓ Good graphics and mechanicsIf you've played Hay Day or similar building games, you'll fit right in. However, the glaring PROBLEM is that you can easily lose the food items that take long to make (eg 6h salmon) because you have to collect them soon after they finish cooking. At least in Hay Day if you don't play the game for 12 hours you won't lose any items that finished in the interim. Basically the developer is tricking you into coming back regularly by penalizing you if you don't. Other building games don't have that penalty. For that reason alone I stopped playing this game. I just don't want to have to set alarms to go off whenever my food is supposed to finish cooking..Version: 1.50
✓ It was an awesome game until..It was an awesome game, I enjoyed playing it for hours every day, until the most recent update.. Now to make the ingredients (like bread, butter, cheese, yoghurt etc) takes 2-3x longer than before the update.. It's already slow as it is to make enough cheese or butter to use in the cooking, now it will be even longer to complete the cooking.. Please fix this for 5 stars from me 😊.Version: 1.50
✓ RediculousOver 35 notifications in under three minutes. I’m deleting because it’s still not stopping.Version: 9.1
✓ Chef townI enjoy playing this game but I find it hard to advance without having to buy gems. There are not enough opportunities to win free gems..Version: 6.6
✓ Last updateThe last update wasn’t good, the game keep loading and don’t start..Version: 7.2
✓ You need to PAY $$ constantly!!Typically cooking app where you need to continuously PAY $$$ to advance...its ridiculous scam as this game is really not worth more that 5$...once my gems are done, app will be deleted.Version: 6.5
✓ AnnoyedDONT EVER GET A NEW DEVICE BECAUSE WHEN REINSTALLING IT WILL NOT LET YOU PICK UP WHERE YOU LEFT OFF AND ALL PURCHASES AND PROGRESS YOU HAVE MADE WILL BE GONE. I REGRETFULLY CONTACTED SUPPORT AND THEY SAID THEY COULDNT HELP UNLESS I BACK UP THE GAME ON I TUNES AND PROVIDE PROOF OF PURCHASES, FORGET THAT! I UNINSTALLED GAME AND FEEL LIKE I WASTED OVER A YEAR OF MY LIFE, I WAS A DAILY PLAYER!I AM NOT HAPPY! Aside from that.... In a nutshell: * fun game * addictive * too many bugs that need to be fixed * take too long to cook certain foods * not many rewards given to loyal players Advice for game makers: The more someone plays the more you should reward loyal player, many people do not have options to pay. When you watch videos for rewards player doesn’t receive the rewards offered which is a waste of the players time. The more time you take to satisfy the players the more they will play. Please fix bugs in this game soon, And please do not tell me to contact your support team because obviously other people who have reviewed Have been told to do that even after they have mentioned that they already did over and over again and got nowhere. I will not reach out to your support team. This is a review if you really care about your players then you should be able to fix what is being said in this review without me having to contact your support team. Pay attention to your reviews so that you can gain more players..Version: 9.1
✓ Awesome Game But I,I really like this game. I loved it!! But there are lots of problems. Firstly Even if you accidentally delete the game all of your hard work and progress is not saved. You have to start again. Secondly I think that the food takes to long to cook. 6 hours seriously? Thirdly the ads are annoying. If you touch it by accident it comes to the App Store. Lastly the update didn't work. The game is still slow. I did rate this game 5 stars but now I give it a 3. Please improve and I hope you read this. Thanks! 😊.Version: 3.4
✓ Game restoreDoes not update last score back to zero again 😡 from 73 🤕won't be playing this again unless this gets fixed..Version: 9.1
✓ Not happyLost all of my data I’ve spent a lot of money on this game not impressed!.Version: 8.4
✓ Needs improvementI love this game but sadly a few issues have made me disappointed in what could be a great game. There is no confirming to speed up things, I lost 300 gems by accidentally skipping on one of the required tasks for expansion. Also I keep getting given takeaway orders for meals that I can not even make as they are for a higher level. Shouldn't be restriction on number of trees allowed either. Please improve this game. Thanks.Version: 8.1
✓ It's okI shouldn't have to redue a task because I've done it before the game prompted me to. Can't a girl progress her restaurant in peace ??:).Version: 1.50
✓ No tasks after level 60/65I really like this game however there have been no tasks to complete since around level 60 now all I do is just deliver food and make food pretty boring after a while, the levels go up into the 100s so for 40-50 levels you have nothing to complete, all it says is level up for tasks I’m now at 75 and still no tasks I’ll be removing the app now 🙄.Version: 9.1
✓ Love the game butGreat game but when you did the update you made it so it takes so much longer to make dough & other things,every time you make changes there bad.you took away the free gems.you made so it takes some much longer for everything. It's good we can store stuff but if we can't see how much inventory we have we don't know what's stored it you don't change it for the better soon I will stop playing I've been playing less now it just takes to long & costs to much.thanks.Version: 1.50
✓ Pretty goodI have enjoyed playing this game, there are some problems with it tho, for example, every time I try to play the mini game on the spin wheel truck, all I get is a blank white screen and I have to restart my iPad so I can continue to play chef town. Also the video on the tv that's supposed to give you a gem if you watch it, never works. Overall it's a bit of fun..Version: 4.6
✓ GoodGood, bit slow tho.Version: 6.6
✓ Why is this game not allowing me to get my day 66 daily rewardI am not happy with the way this game is suddenly breaking when I want to get my day 66 daily reward..Version: 7.8
✓ Love loveLove this game play it all the time put wish you could play it off line (with out wifi ) as I miss out on completing the party ship request when I'm out & away from the Internet.Version: 7.0
✓ MrsCan you please fix the bug that does not let players delete items from their pantry and freeze?????.Version: 8.6
✓ Poorly designed, messy views, and traps you to use gemsIf I could give negative stars to this game, I’ll do it. The game is very horribly designed. The view is very messy and the different architectures always block the vision of the one next to them. In general, they will not give you enough space to put all the ingredients, and the timing of certain productions of groceries is horrible. It’s just a way of luring you to use gems. Besides, the point and touch is very inaccurate, you could be wanting to click something but in the game you “clicked” something else (and usually you “accidentally” use a lot of your gems that you saved from doing those super difficult tasks)! The more you play it, the more you realize they are just trying to make you buy gems (which is fine for games like this, until it’s too obvious and make you feel cheated)! I would not recommend you invest time in this game!!!.Version: 9.1
✓ GoodRelax.Version: 7.0
✓ Game not loadingI haven’t been able to play my game all week. The loading bar will get to the halfway point and then stop. I have tried everything that I can think of: restarted my device, turned off/on WiFi, game is updated...gave it time, still no luck. I have tried to contact app support but it says something about the contact for this app has retired or no longer in service. Anyone else having this problem?? Please advise. I do not want to delete the game because I have put so much time and effort into it over the years. Thanks.Version: 9.1
✓ Another poorly written gameTrying to load this on my newer iPad...I keep telling it to restore my previous game (which shows in GC) but instead it just keeps starting me over. I am not wasting two more weeks to get back to where I was. Either get the game loading correctly or remove it from the App Store. Additionally it constantly crashes, if you are collecting items from plants, crops, shops, stands, stores....if the game crashes before it actually gets stored in the fridge or pantry you completely lose the item. When you go to lad the game it takes forever to load the game. Complete waste of time..Version: 8.7
✓ Would not load!I was on level 27 an the game would not open. After about 2 days of trying to get in the game I finally deleted it. If possible could you please fix it an will I b able to get back to where the game stuffed up?.Version: 1.70
✓ Slow but addictiveI know I'm wasting time on this but... The food looks so great lol.Version: 1.40
✓ Cool game, glad I’m not just playing this one.I like this game, but 16 hours to cook a dish? Omg! Good thing I have other cooking games with shorter cook times to play while this one is doing its thing. I can’t start new dishes until the appliances are free. This is one of my waiting games. I play it when I’m waiting for my other games to build which takes a fraction of the time this one does. If you’re looking for a game with continuous play, this is not it. If you can wait for dishes to cook, go for it..Version: 9.1
✓ I actually like this game, butThe popup ads that sneak up and automatically close the game and open up a new page annoy me too much. And although it's relatively balanced, gem type purchases in games are also horrible and anything you can buy with gems should be purchasable with ingame money. Also it seems to be too difficult to actually make money and some of the wait times are ridiculous. However, it is a fun game that looks nice and gaining stars and completing quests is satisfying. I just wish it was balanced better..Version: 2.1
✓ Chef townGood games but takes far too long to load up between stores or other player..Version: 1.90
✓ Fun gameFun game , different from other cooking games. It is like a combination of farm game and cooking game. Quite unique, I've not seen any other like it. Downside is cooking times are long, takes long time to complete tasks and take away orders. I've been playing this game regularly for several months and only on level 23. Patience required for sure.Version: 8.4
✓ No ingredients or appliance upgrades beyond level 70I've been playing this game for over a year and I'm your best customer - I BUY GEMS!! But I'm on level 71 and there's no more ingredients or appliances to upgrade too.. I've made almost all of the recipes. No point in playing further if no more upgrades? You will loose a paying player..Version: 8.0
✓ Horrible customer serviceUpgraded to a new phone and you are unable to restore a game to a new device. Lost years of playing and I had all of ovens. Even spent money on gems. Contacted customer service and they said to send them the receipts and they could do something. Sent the receipts several times and they claimed they never got the emails. Worst customer service ever! If I could give zero stars I would. Transferring game data is something that isn’t new. Don’t play this game unless you never will upgrade your phone..Version: 9.1
✓ AddictingI played this game faithfully every day for a year! Stuff comes up “missing” never to be found again. The last update was a YEAR AGO. No benefit to level up because you don’t get any rewards or access to different ovens nothing. They want gems for most of the ovens why they won’t let some be for coins to. I use to love this came but there is really nothing that keeps you coming back once you get to the higher levels, why not reward your players that spend hours playing. Why not just load all the stoves and reward is news open as you level up! Very disappointing. I lost a stove that I paid gems for and was told to look in my storage not there and they had taken it down which I don’t understand. Hopefully they will eventually begin updating the app.Version: 9.1
✓ UghYou guys need to make it so you have to confirm you want to spend gems. Soooooo many time I’ve spent them when I didn’t want to. Not impressed.Version: 8.9
✓ Updated reviewThis game used to be fun. Great way to waste time and mentally decompress. I’m on level 101 can’t get anymore appliances because they are 225 gems (why) and it seems when I exceed an undetermined number of gems they disappear. I’m back down to 27 let’s see how long that lasts. It will take over a million xp points to get to level 102 but as with the rest of the levels no reward. The rewards stop somewhere between 40 and 80 I can’t recall. It’s no longer fun. Why would I have to pay real money for fake gems to move forward in a game... never going to happen! You can receive a chef on some days as part of they daily reward for playing but they only walk around they are of no benefit.. why give me what I can’t use? I’ve given this game several chances I most certainly hope changes come soon. There’s more but I have to get ready for work..Version: 8.8
✓ Wants you to spend moneyGame is nice but when you have to cook things that you don’t have the ingredients for because your not on the level to get it they want you to spend money😡 on top of that it gives you the same things to make that again you don’t have the ingredients for. You can’t level up this way. It should give you different things to make not the same thing twice. You need to do better with this game..Version: 9.1
✓ Keeps crashingGreat wee game but keeps crashing. Also need 40 recommendations to move on and stuck till I get them ! Been playing a week and if no one visits I can't move on :(.Version: 7.2
✓ Can't makeSome dishes take too long to make and require a higher level to make them..Version: 6.5
✓ Updated review-Good game to play when you got nothing else to do, keeps you occupied for a bit. I recently had an issue with this game that took forever to resolve.... There was an offer within the Chef Town game for Fashion City 2, another game made by the Chef Town creators and the offer was to download Fashion City 2, reach level 15 and get 10 gems for Chef Town as a reward. I accomplished this task but didn’t get the 10 gem reward. I finally got the 10 gems after some convincing. I was told that screenshots were required to show the quest, which I’m still confused about because all the offer said to do was reach level 15 in Fashion City 2 and gems would be rewarded. There were no mention of screenshots that were required! I took a screenshot of my level 15 progress in Fashion City 2 among several other screenshots that were requested of me and that still wasn’t good enough. As I said I did finally get the 10 gems but just as “an exception”. My suggestion to the creators- if you’re going to advertise an offer to download another one of your games and reward the player for progress in that game, make sure to mention screenshots are needed for proof! Frankly, the time it took to reach level 15 in Fashion City 2 wasn’t anywhere near worth the 10 gems..Version: 6.6
✓ Too many crashesIt crashes at least 3 times while loading and a lot more while I'm playing but would be a excellent game if it didn't crash.Version: 1.80
🙂 Chef Town Positive Reviews
Chef Town works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Chef Town.
⛔ Chef Town Problems
