Aceable Defensive Driving Negative Reviews

Aceable Defensive Driving App Complaints & User Negative Comments 2024

Aceable Defensive Driving app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using Aceable Defensive Driving? Can you share your negative thoughts about aceable defensive driving?

Aceable Defensive Driving for Negative User Reviews

✓ Not worth it.Not worth it as a defensive driving option. I wish I had just gone to a DD class or taken the probation option. Endless swipes and questions that all must answered correctly to continue, assessments, another type of quiz is 3 of 4 to pass. Put it this way, DD classes are laid back and easy, sometimes they have pizza. The app version is like judge is sitting right there with you takin the course. Best case scenario, it takes 6 hrs, but it will take longer. The design is good, this method to resolve a ticket is not a good choice..ThaoneanonlybuhamaVersion: 1.60

✓ They will lie from the beginning. A waste of time.They will lie at every opportunity to up sell you. Go with a company that has taken the time to get the approval to email certificates directly to the court. They will lie and mislead you into believing all company’s have to mail them. The app is glitchy and time consuming. The info is basic redundant and some of it is just laughably inaccurate. I’m out ver 50 dollars now and have no useful knowledge to walk away with. One star is just too much. Seemed like a goo option but don’t waste the time. Other better choices..BigE970Version: 1.60

✓ Soooooo much time!This course takes so much more than 6 hours. All the way through they say contact tech support if you have any issues with the testing in the app. After I had done the last test the app was crashing. I spent at least 8 hours watching and taking videos. No one was their to help with tech support. I open and closed the app several times and it finally worked. Find an app that works and you don’t have to use tech support for basic functionality because 8 hours of your time is a long time. The videos are very emotional in the last chapter. It’s very heavy handed to wake up people who drink and drive or do drugs and drive. It gets offensive. Not everyone is careless and needs the beat down. It got creepy. Oh, it’s been over 10 days and I haven’t gotten my certificate in the mail. I guess I have to call support!.Pamela1234!!!!Version: 2.2.1

✓ FrustratingContent is presented in a fun manner and easy to understand, however, the app keeps glitching every time it gets to a video. Whether it struggles to start, stops mid video, or doesn’t register that the video has played (meaning you have to start the ordeal over again)... super frustrating. Probably have wasted over an hour on the video glitches themselves and I’m only half way through the course..JamooleyVersion: 1.67

✓ Very DisappointedWhile it was nice to be able to take the course on my phone, it was very buggy, and I’ve yet to get a reply from customer service regarding being overcharged. Cons- Multiple times there were multiple choice questions with the same answer repeated twice. The jokes were insultingly unfunny at times. Also, I was literally cringing by the end at how many times they tried to insert their name into the course using humor or references to good “Aceable” drivers. I felt like it was in appropriate how many times the narrator would insult people or former bad decisions that had been made. It should be an education and not commentary on the writers personal opinions, even when it’s the popular opinion. I chose this app based on reviews and cost. It claimed to be $25, but yet I was charged $40. I didn’t see a phone number to call, so I was forced to email. It’s been four days and I still haven’t received a reply. I’m going to contact the BBB if I don’t hear back soon. Pros It was easy to jump in and out on the app. It kept my place and I could fit a few minutes in here and there throughout the day. It feels like the app is a work in progress, and it’s not polished yet. Fix all the errors, rethink a few sections, get a real customer service, and refund the money you stole from me!.Jo dy BVersion: 2.5

✓ DO NOT BUY THIS APP!!!! It won’t work.Been trying to get app to open for hours & get help from their support desk. No progress. They don’t care about making sure it works right. I choose Aceable so I could do the program from my phone. Now I’m screwed. Have to do everything from my PC. UPDATE: I am a valid user. I don’t publish my name in these public forums. Your company issued a partial refund since they could not resolve the problem with your app & the iphone7plus..ScammedbyAceableVersion: 2.5

✓ Chat support is lacking customer service basicsThe app over all is excellent. Support department has some basic communication and etiquette issues. Not helpful and makes it hard for you to get information you need. Not sure how she was chosen to work for them. It was easier just to call. Their phone support was kind and helpful. I guess I was wrong because I initially thought that it would be easier just to ask via chat. Was I wrong!.Gerber94Version: 1.62

✓ App is smooth but be prepared to WORKWorks smoothly. Know what you’re getting into: you must swipe every 30 seconds for 6 hours, and closely note every fact and figure for the endless mini quizzes, in addition to answering the same question about your phone number 20 times to verify your ID, then answer 3/4 questions correctly at each of the 11 modules to pass. This is an experience designed to make ABSOLUTELY SURE you never get a ticket again. Want something less intense? Take the in person class..WheresIsTheCake?!?Version: 1.63

✓ Watch out for the hidden $5/mo SCAM!Took defensive driving. Worked fine as advertised. Like you, I chose Aceable bc of good reviews on speed and usability. That part is true. Also true is a hidden and not disclosed $5/mo charge to my card for “roadside assistance”. I have no communication from Aceable about this service or how to use it. I get roadside assistance with my car purchase already and again with AAA and credit cards. I would never knowingly pay Aceable $5 for this service. A total scam where they are secretly billing user cards after defensive driving classes. What seemed lower cost to start cost me another $25 before I caught on to the scam. UPDATE:: April 2022. After cancelling this service in 2021 they have started charging me again in 2022. It is impossible to cancel this service. The website and app do not allow you to see the subscription to roadside assistance or cancel it. Calls go to a SMS bot that does not work. Emails to roadside@ are not responded to..Jleslie7890Version: 2.38

✓ Very thorough but definitely takes more than 6 hoursThis teaches you things very clearly but if you want to get it done soon this is not the one you are looking for. They even trick you by showing the progress for the first few slides go by fast but as soon as you past 20% of it takes ages to complete even 1%. How hard changing a tire can be? They made a whole chapter about changing a flat tire that takes up an hour. I wish I had just paid the ticket and be done with than sitting through this nightmare of a course..KwickramasekaraVersion: 2.4

✓ Don’t bother trying to use it for Harris County in TxIf you want to dismiss a ticket, you have to select a court. All the other counties I tried would pull up the specific courts, except Harris. It just does the thinking wheel then does nothing. The help section is a white screen with nothing on it. I used to love this app, but it doesn’t work the way it used to..EpicVampire707Version: 3.15

✓ They treat you like a kindergartnerEveryone taking this is at least 16 I’m sure I don’t understand why it talks to you in such an annoying voice I just muted the volume and read it instead maybe you could add an option without all the cringe jokes.QuickpawmaudVersion: 1.52

Aceable Defensive Driving works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Aceable Defensive Driving.