Opal Travel App Positive ReviewsTransport For NSW

Opal Travel Positive Reviews

4.2
4.26241 star

Total 14 Positive Reviews

Opal Travel App User Positive Comments 2024

Opal Travel app received 14 positive comments and reviews by users. Can you share your positive thoughts about opal travel?

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Opal Travel for Positive User Reviews

FeedbackIt’s a great app. But with the new Metro train and tram from Circular Quay to Randwick including the Castle Hill trains the announcer need to change the use of language. I was on the tram this evening and a group of white Middle Ages to retirees we’re talking to each other. One older lady said the word “alight” for someone whose a non-English tourist person this word doesn’t mean anything to them. The government need to change the language use through our communications with public transportation to make it more accessible to everyone. I though this was a really good feedback that I felt it was necessary to share with the transport government department. Please change the word “alight” to something else. Keep it simple for example the next stop is Randwick not please alight at the next stop Randwick. Thank you!.Version: 7.1.0

Almost there!App has hugely improved in the past years. The ability to save trips and save your contactless activity are def the highlights. Here are the things I wish were available: • Dark mode • The ability to group and rename saved trips (ie “beach”, “work”, “auntie’s”) • “New trip” goes directly to a search bar and a map, so you can type in the address or select it in the map. • Remove Next Service info. You can get this information by just using the trip planner. • The ability to delete blocked cards, not just hide them. • Add contactless payments along with the Opal Cards in Home and Opal Activity..Version: 8.3.2

Good app but could you please add paypal?Top up on the app is great bit could you please add paypal as an option? Thanks!.Version: 3.0.1

OpalIt would be awesome to be able to add the opal card to wallet to check the balance as other transportation apps..Version: 6.1.3

Works wellTravel planner quite helpful, overall pretty good.Version: 7.0.5

Brilliant app.App functions smoothly and always responsive. The Opal system overall isn’t perfect but that’s regardless if this app exists. The app’s fundamental UI experience seems solid enough that all it needs is more features, if it when it is added to the overall Opal system..Version: 4.0.3

When can you use Apple Pay?I really hope one day I will be able to use my Opal Card registered instead of using Visa/Mastercard that doesn’t have Weekly Travel discount..Version: 6.1.3

Good enoughI use this app to top up my opal card fortnightly. Just had an issue once where I topped up, they took my money but the amount didn’t get to my opal (they had a glitch that day); I contacted opal, they fixed it straight away and I got my money back. It works well every other time, I never top up any other way! It’s so convenient and fast! It’s a good app, just a little laggy sometimes. I think the trip planner could use some improvements though. I save trips but I can’t seem to reverse some of them (like you can with trip view). But it’s good that the trip planner here is more reliable than other apps tho, because sometimes TripView is wrong..Version: 8.9.0

Worked well for a visitorI downloaded the app when I arrived and have used it all week. It hasn’t let me down and seems very intuitive. Only slight gripe is that I’ve struggled to get info about some terms used in the Sydney travel vernacular e.g. what does ‘pre-pay only’ mean in terms of tapping on and off with a contactless card? Loved getting around using all the different public transportation and this app made that possible with confidence..Version: 7.0.5

Does what it does well, but...This app is really good for looking at your opal card balance, history, and topping up when your credit is low. But recently the maximum top up amount was reduced to $60. This is not much more than a week of travel, or only 2 days if you go to the airport! Please increase the maximum top up back to $120 (or even better $200) so heavy users dont need to top up all the time! An option to type in the topup amount (like the Victoria MyKi app has) might be useful..Version: 3.0.1

NFC SCANNING!! 🎉🎉Thank you for finally adding NFC functionality to the app! I know it was two months ago but I haven’t needed to use the app during that time and I’ve only just seen this feature now. This is a great step to take further advantage of the iPhones capabilities. Next step, tap to board via Apple Pay but using opal credit and counting towards your weekly rewards? Thanks again!.Version: 7.2.2

Best public transport system I’ve experiencedThis is mostly a review for the public transport system. I always choose rail because buses are unreliable no matter where on earth you are. I have been on trains in Adelaide, Melbourne, Brisbane and my home city Sydney. When I was in Brisbane I was on a train that was running late so it skipped a station. I only have been on maybe 5 Qld trains and probably 30 Sydney trains in my life and it has never happened in Sydney which proves Sydney PT is better than Brisbane PT. The trains and stations are clean and there is always a nearby station. Most subway systems are dirty and the trains are old and uncomfortable. But on a Sydney Train the seats are comfortable and the trains are modern. The downsides are that trains are at my station less often due to the fact that I live in a very suburban area with not many shops, business, etc. Although when I am travelling on a train i notice that there are benefits to the train not stopping at every station. It gets me faster where I need to go. So they just need to have trains running more often. Not sure if opal is in charge of this or transport for nsw. Also at the train station, on the screen it may say 2 minutes until the next train, that then changes to 3 then to 2 then to 1 then to 4. This is not a big problem but overall Sydney PT is a very good system..Version: 8.3.2

Tap on with phoneThe opal app is great for managing your card and my suggestion is that opal cards are added to apple and Samsung wallet so that it’s easier to tap on while boarding public transport instead of having to reach in your bag or pockets for your card.Version: 8.6.0

Much improved. But forced updates?!The app has gotten way better than when first released. Initially I didn’t use it at all, because a third party app was better, but now it’s quite reasonable and can do most things I’m after (and it doesn’t require signing in every time I open the app - thank you!). But this morning I was forced to upgrade the app as it would not allow me to open an out of date version of the app. “There must be something pretty important they’ve fixed,” I thought, because I haven’t seen this done in any other app I’ve ever used (apart from apps that can’t open when they have become incompatible with iOS updates). When I checked the App Store to download the update, the new version contains “minor UI updates”!? For something so trivial TfNSW are forcing me to download the update? Come on! For a major security flaw, that is fair enough and something other developers should actually look at implementing, but don’t lock me out of the app just because the new version looks slightly different. What if I was in a rush to catch a bus or train and trying to add credit to my Opal? Instead of ignoring the update so I could get to work on time, I’d need to update before doing anything and maybe miss the service I was after. If phone reception is bad that’d take even longer. I think it’s a good thing you’ve worked out how to force users to update an app by not permitting an out of date app to be opened - but only use this power wisely and when really necessary. Please..Version: 5.2.1


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